GILBARCO VEEDER-ROOT FlexPay Encrypting PIN Pad Start-Up Ans Service Manual page 80

Start-up and Service
Figure 3-69: Troubleshooting Flowchart -10
Page 76
Newly installed
FlexPay EPP
Yes
Ensure that there is
nothing physically
inhibiting the FlexPay EPP
from seating properly onto
the bracket or dispenser
If all the
above is
verified,
replace
Flex Pay EPP
MDE-4784D FlexPay™ Encrypting PIN Pad Start-up and Service Manual · December 2011
BEGIN
FlexPay EPP 2.1
shows Not
Activated on RKL
Are all 4
No
screws tight?
Yes
Is FlexPay EPP
mounted on
bracket/dispenser
correctly?
Yes or No
Remove FlexPay
EPP from bracket/
dispenser
and reinstall. Ensure
that you tighten all 4
screws
Does message
still indicate
"Not
Activated"?
No
Reactivate
FlexPay EPP
Complete WRMA Part Card,
attach to bad FlexPay EPP
and replace FlexPay EPP
Troubleshooting Flowcharts
Tighten all 4
screens and
check again
Test Debit