Start-up and Service
To perform Remote Key Loading of TDES keys, refer to MDE-4807 FlexPay Encrypting
PIN Pad (EPP) Remote Key Loading (RKL) and Debit Activation Instructions.
For information on connecting a laptop to the FlexPay EPP, refer to
the FlexPay EPP"
Reading the Status LEDs
The Light Emitting Diodes (LEDs) on the CRIND Node and rear of the FlexPay EPP indicate
the status of FlexPay EPP communications.
LEDs are not present on the CRIND Logic Board in Encore 300 and The Advantage
Series dispensers.
In Encore 500 Series and Eclipse dispensers, SmartPad TX and RX LEDs are present on each
side, located underneath the Heartbeat LED. Flashing Yellow/Orange LEDs indicate that the
unit is functioning properly. If the LEDs are off, verify if the cable is connected properly at
both ends, that is, at the CRIND Board and FlexPay EPP. Then, verify if the LEDs on the rear
of the FlexPay EPP are flashing. The Red LED must be flashing steadily. Flashing Green LED
indicates that the FlexPay EPP is receiving and sending commands.
If there is a solid Red LED on power-up and the FlexPay EPP is not operational, then
attempt another warmstart. If a solid Red LED appears again, then it indicates that the
FlexPay EPP is damaged and must be replaced.
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IMPORTANT INFORMATION
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IMPORTANT INFORMATION
IMPORTANT INFORMATION
MDE-4784D FlexPay™ Encrypting PIN Pad Start-up and Service Manual · December 2011
Reading the Status LEDs
"Connecting a Laptop to
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