Sensors; Tampering; Service Tool - GILBARCO VEEDER-ROOT FlexPay Encrypting PIN Pad Start-Up Ans Service Manual

Sensors

Sensors
The FlexPay EPP has secure hardware, preventing tampering with the electronics and
disclosure of the secret keys and PIN codes that are being stored.
The FlexPay EPP has sensors that can detect the following:
• Disassembly of the keyboard
• Disassembly of the security box
• Drilling into the PCB
• Drilling of the security box
• Low temperature
• High temperature
• Low battery

Tampering

The FlexPay EPP is tamper-resistant. If tampering is detected, the FlexPay EPP will stop
working. All encryption functionality will be disabled or destroyed, and a new FlexPay EPP
must be installed. This is to ensure that a cardholder's personal data is not compromised.

Service Tool

A FlexPay EPP Service Tool is provided by Gilbarco and can be downloaded using the
Gilbarco Laptop Tool. The tool is a software-based application that will reside on your laptop.
The tool requires a Power/Serial Adapter Cable for downloading software programs to the
FlexPay EPP. The FlexPay EPP requires a software download to support TDES (refer to
"Tools"
The Service Tool supports the following functions:
• Diagnostics
• Configuration
• Tools
MDE-4784D FlexPay™ Encrypting PIN Pad Start-up and Service Manual · December 2011
on page 14).
- Test basic responses
- Display Serial Number
- Error codes
- Key status
- Set key map (select from the list provided)
- Downloads the TDES software to the FlexPay EPP which is provided by Gilbarco (must
be connected to a Gilbarco Server using an Ethernet connection).
Start-up and Service
Page 13