Troubleshooting; Inside Out Method; Check The Host Event Log; Check The Ipbridge Event And Trace Logs - ATTO Technology iPBridge 2600 Installation And Operation Manual

If it is clear that a particular component system is at fault in a problem situation, go directly to that
component. If it is not clear, the best approach is to troubleshoot using the inside-out method.
You may check on the status of your iPBridge using
the ExpressNAV interface. Refer to
ExpressNAV interface
may contain the information you need. You may also
look for information by using the diagnostic CLI
commands, enumerated in
page 39, in the Advanced page of the ExpressNAV

Inside out method

To troubleshoot using the inside out method, begin with the device(s) connected to the iPBridge first, then work
your way out.
• SCSI devices
• iPBridge SCSI ports
• iPBridge internal configuration
• iPBridge Ethernet/IP ports
• LAN/WAN
• Ethernet host adapter or NIC in host
• iSCSI OS driver

Check the host event log

Check the event log on the host. Look for the most
recent entries and determine what could be causing a

Check the iPBridge event and trace logs

Check the iPBridge event log through the CLI. Refer
to Diagnostic commands
most recent entries and determine what could be

Visually inspect LEDs

Light Emitting Diodes (LEDs) are located on both
sides of the iPBridge

Check host versions

Check the following to find problems on attached
hosts:
• Operating system version
• Service pack version
• Host adapter version
19
ATTO Technology Inc. iPBridge Installation and Operation Manual

5 Troubleshooting

ATTO
on page 25 to see which pages
Diagnostic commands
• OS
• Application
on page 39. Look for the
interface, or by using the CLI directly (refer to
provides ASCII-based interface
To start and use the ExpressNAV interface, including
how to access the version information, refer to
ExpressNAV interface
on
problem, then go to that event and continue
troubleshooting.
causing a problem. Then go to that event and continue
troubleshooting.
Refer to LED indicators
on page 4.
• Host adapter firmware version
• Host adapter device driver version
• iSCSI driver version
If an update is required, perform the update. For an
updated list of supported iPBridge host platforms and
host adapters, visit
on page 31.)
on page 25.
on page 4 and Exhibit 1.1-1
www.attotech.com.
CLI
ATTO