To pla c e a c al l to a m em ber of yo ur wor k g ro u p
•
To pic k up a ri n g i ng c al l to a m em be r o f y o u r wo rk g ro u p
•
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M I C R O B R O W S E R A N D E N H A N C E D P R O G R A M M A B L E K E Y S
Using Enhanced Programmable Keys
• Transfer: Transfer allows the phone user to perform a transfer of the connected call
or held call that is in focus to the Subscribed Address. A Transfer operation on a
non-connected call or held call that is not in focus has no operation.
• Call Back: Call Back functionality allows the phone user to set call back on a
Subscribed Address. When that address becomes idle, the phone notifies the user
by providing visual and audible indications through the key LED and by playing a
soft ring. On receiving the notification, the user can place a call to the Subscribed
Address either by pressing the Call soft key or by dialing the address using the
keypad.
U S I N G E N H A N C E D P R O G R A M M A B L E K E Y S
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
W O R K G R O U P F E A T U R E S ( E N H A N C E D B L F K E Y S )
Transfer operations cannot be completed if the person you are trying to
Note:
transfer the call to places you on hold, or if the call from you is placed in a held
state before the transfer operation completes. The operation fails and you
remain connected to the caller the same as before you started the transfer
operation.
S I N G L E P R E S S B E H A V I O R
You can use a programmed key to directly place calls to another member of your
workgroup.
While your phone and the other workgroup member's phone is idle, do one of the
following:
• To make a hands-free or headset call: Press the key for the workgroup
member you want to call, then use your headset or the phone's speaker to
continue the call on your phone.
• To use your phone handset for the call: Pick up your phone handset, then
press the key for the workgroup member to continue the call on your phone.
If you are set up for a workgroup, you will see a flashing green LED when there is a
ringing call on any other workgroup member's phone.
While your phone is idle and the other workgroup member's phone is ringing, do one of
the following:
• To place a hands-free or headset call: Press the key for the workgroup
member, then use your headset or the phone's speaker to continue the call on
your phone.
• To use your phone handset for the call: Pick up your phone handset, then
press the key for the workgroup member to pick up the call.
DT820 Phone User Guide