Httpfeedback Address From Tms - Cisco TelePresence SX10 Quick Set Administrator's Manual

Cisco TelePresence SX10 Quick Set Administrator Guide
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Introduction Configuration Peripherals Maintenance System settings Appendices Appendices

HTTPFeedback address from TMS

When a video system is added to Cisco TelePresence
Management Suite (TMS), it is automatically configured to
send information (events) back to TMS. The video system
receives the address, that these events should be sent to, from
TMS (HTTPFeedback address). If this address is absent or
misconfigured, the video system cannot send events to TMS.
Missing response to events
If the video system does not receive a response to an event, it will
retry sending it to the HTTPFeedback address up to 6 times at
increasing intervals.
If the video system does not receive a response to any of
the retries, the endpoint tries to send a message to the
HTTPFeedback address every ten minutes. The HTTPFeedback
status will indicate that it has failed, and there is a diagnostic
message indicating the type of failure.
While retrying to send messages, there will be a loss of Call Detail
Records (CDR) on TMS.
Get a new HTTPFeedback address from TMS
In order to get a new address to send events to, you must restart
the video system and wait for the next management address push
from TMS (scheduled or triggered by the TMS administrator).
D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
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