Cisco TelePresence SX10 Quick Set Administrator's Manual

Cisco TelePresence SX10 Quick Set Administrator's Manual

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Table of Contents
Cisco TelePresence SX10 Quick Set
Administrator Guide
Introduction
Configuration
Peripherals
Maintenance
System settings
Appendices
Collaboration Endpoint software version 9.7
APRIL 2019
Administrator guide
for Cisco TelePresence SX10 Quick Set
D15330.14 rev1 SX10 Administrator Guide CE9.7, APRIL 2019.
www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
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  Summary of Contents for Cisco TelePresence SX10 Quick Set

  • Page 1 Configuration Peripherals Maintenance System settings Appendices Collaboration Endpoint software version 9.7 APRIL 2019 Administrator guide for Cisco TelePresence SX10 Quick Set D15330.14 rev1 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 2: Table Of Contents

    Connect the ISDN Link ......................69 Maintenance ........................70 Upgrade the system software .................... 71 Add option keys ........................73 System status ........................74 Run diagnostics ........................75 D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 3 SystemUnit settings ......................143 Time settings ........................144 UserInterface settings ......................147 UserManagement settings ....................152 Video settings ........................154 Experimental settings ....................... 162 D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 4: Introduction

    Cisco TelePresence SX10 Quick Set Administrator Guide  Introduction Introduction Configuration Peripherals Maintenance System settings Appendices Chapter 1 Introduction D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 5: This Part Of The Product Documentation Is Aimed At User Documentation And Software

    Explore the Cisco Project Workplace to find inspiration and guidelines when preparing an office or meeting room for video conferencing: ►  https://www.cisco.com/go/projectworkplace D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 6: Administrators Working With The Setup And Configuration Of What's New In Ce9

    For more information, see the Customization guide for CE9.7 at ► https://www.cisco.com/go/in-room- control-docs D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 7 Touch 10 and DX user interfaces. For more information, see the Customization guide at For more information, see the Customization guide at ► https://www.cisco.com/go/in-room-control-docs ► https://www.cisco.com/go/in-room-control-docs D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 8 Room set-up (which is available for SX80, Codec Pro, MX700, MX800, and Room 70 G2), but it doesn’t require three screens. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 9 In-Room Control update Room 70 G2) (All products) A Cisco Webex Room Series device can have up to 30 Your CUCM may require a new device package in order to You can add buttons for as many panels as you want on paired clients simultaneously when the Proximity service expose the new fields for this configuration.
  • Page 10: The Video System

    Drag and drop in-room control XML files into the editor. For a full description of in-room controls, see the Customization guide at ► https://www.cisco.com/go/in- room-control-docs D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 11 Cisco DX devices running Android software. Mirroring only applies to the self-view image, and has no effect on the video that is sent to the far end. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 12 Quad Camera. while in a call, not even non-protected content from a laptop. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 13 9) adapter to access the video systems API. Cisco before. recommends the UC232R-10 USB to RS232 (FTDI) adapter. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 14 RTP port range than other media. The two ranges cannot overlap. As default, all media use the same RTP port range. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 15 The video system wakes up with a greeting before going into the Halfwake state, which has a simple on- screen interaction guide. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 16 You need to enable the following setting for this feature to work: xConfiguration Standby WakeupOnMotionDetection You can’t manually set the video system in standby when this feature is enabled. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 17 Logging External Server Address (All products) OLD: Public: False NEW: Public: True Logging External Server Port (All products) OLD: Public: False NEW: Public: True D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 18 Default: On NEW: Default: Off OLD: NEW: On/Off Video Presentation Priority (All products) OLD: Public: False NEW: Public: True OLD: Equal/High NEW: Equal/High/Low D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 19 (Codec Plus, Codec Pro, Room 55 Dual, Room 70, Room 70 G2) OLD: Default: Off Video Output Connector [2] CEC Mode (Room 70 Single) NEW: Default: On Video Presentation Priority (All products) D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 20 Configurations that are removed (Room 55 Dual) OLD: Default: Off Conference MultiStream Mode (MX200 G2, MX300 G2, SX20) NEW: Default: On SIP PreferredIPMedia (All products) D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 21 NEW: Default value: 1920_1080_60 (Room 70 G2) Cameras SpeakerTrack ConnectorDetection Mode (Room 70 G2) Cameras SpeakerTrack TrackingMode (Room 70 G2) Provisioning RoomType ClassroomEnabled (SX80, MX700, MX800, Codec Pro, Room 70 G2) D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 22 Value space: LineOut / Loudspeaker / Recorder / Subwoofer NetworkServices SNMP Mode (All products) OLD: User role: ADMIN NEW: User role: ADMIN, INTEGRATOR D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 23 Default value: Off NEW: Default value: On Video Output Connector [3] Resolution (SX80) OLD: User role: ADMIN, INTEGRATOR NEW: User role: ADMIN, INTEGRATOR, USER D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 24 Default value: Off NEW: Default value: On Video Input Connector[2] Name (Room 55) OLD: Default value: “PC 1 (HDMI)” NEW: Default value: “” D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 25 Default value: “PC 2 (HDMI)” NEW: Default value: “” Video Input Connector[1] CEC Mode (Room 70) OLD: Value space: Off/On NEW: Value space: On D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 26 UserInterface Language (All products) UserInterface SettingsMenu Mode (All products) NEW: Arabic and Hebrew added to valuespace Video Input Connector[n] HDCP Mode (Room 55) D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 27 User role: ADMIN, INTEGRATOR NEW: User role: ADMIN, INTEGRATOR, USER Video Selfview OnCall Mode (Room Kit) OLD: Default value: Off NEW: Default value: On D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 28 (All products) Video Output Connector [1..2] MonitorRole (Room Kit, Codec Plus) OLD: Default value: Connector [1]: First; Connector [2]: Second NEW: Default value: Auto D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 29 Renamed from NetworkServices WIFI Enabled OLD: User role: ADMIN NEW: User role: ADMIN, USER UserInterface Language (All products) NEW: Portuguese added to value space D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 30 (SX10, SX20, SX80, MX200 G2, MX300 G2, DX70, DX80) Video Output Connector [n] Resolution Standby BootAction (SX10, SX20, MX200 G2, MX300 G2, DX70, DX80) (MX700, MX800) D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 31 Video Selfview Default * (All products) Video Selfview OnCall * (All products) <path> * means that the change applies to all configurations starting with <path>. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 32: Sx10 Quick Set At A Glance

    System settings Appendices SX10 Quick Set at a glance The Cisco TelePresence SX10 Quick Set is an all-in-one unit designed to video-enable small collaboration spaces. It is a high quality unit that combines camera and codec into a compact device that is mounted over a standard flat-panel display.
  • Page 33: Power On And Off

    You cannot power the system on again remotely; you have to use the power button. The LED is lit while the video system starts up. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 34: Led Indicators

    The LED flashes. Camera LED The camera LED is just above the camera lens. Incoming call: The LED flashes. In call: Steady light. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 35: Well We Succeeded! How To Administer The Video System

    SystemUnit Software Version More settings and statuses are available in the web interface than in the API. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 36 It is mandatory to set a password for the admin user. Sign out Hover the mouse over the user name and choose Signout from the drop-down list. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 37 (CUCM, VCS); the pages shown in grey color are not available if the video system is registered to the Cisco cloud service (Cisco Webex). In both cases, a user that is signed in, sees only the pages that he has access rights for.
  • Page 38 If a setting is locked down, an authentication window pops up, Guide for systems running CE software. and you have to sign in with ADMIN credentials to proceed. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 39: May We Recommend That You Visit The Cisco Web Site Configuration

    Cisco TelePresence SX10 Quick Set Administrator Guide  Introduction Configuration Configuration Peripherals Maintenance System settings Appendices Chapter 2 Configuration D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 40: User Administration

    2. Click the appropriate user in the list. Use the Back button to leave without making any changes. 3. Click Delete user... and confirm when prompted. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 41: The User Documentation Can Be Found On Change The System Passphrase

    Your passphrase input field for verification. 4. Click Change passphrase to save the change. Use the Back button to leave without making any changes. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 42: Https://Www.cisco.com/Go/Sx-Docs Restrict The Access To The Settings Menu

    Locked down settings are marked with a padlock. Once signed in, you can access all settings until you close the Settings menu. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 43: System Configuration

    The system settings are grouped in categories. Choose a category in the left pane to show the associated settings. Categories with unsaved changes are marked with an edit symbol ( D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 44: Add A Sign In Banner

    Welcome banner: • The banner is shown after the user has signed in to the web interface or the command line interface. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 45: Add A Welcome Banner

    • The banner is shown after the user has signed in to the web interface or . <enter> the command line interface. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 46: Manage The Service Certificates Of The Video System

    The certificates and certificate issuers in the illustration are examples. Your system has other certificates. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 47: Manage The List Of Trusted Certificate Authorities (Cas)

    CA certificates automatically. on the video system. The entries in a new file with CA certificates are appended to the existing list. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 48: Set Up Secure Audit Logging

    3. Set Audit > Logging > Mode to ExternalSecure. 4. Click Save for the change to take effect. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 49: Manage Pre-Installed Certificates For Cucm Via Expressway Provisioning

    Refer to the ►  Manage the list of trusted certificate authorities (CAs) chapter how to update the list of trusted certificates. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 50: Delete Cucm Trust Lists

    The trust lists’ fingerprints and an overview of the certificates in the lists are displayed on the web page. This information may be useful for troubleshooting. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 51: Change The Persistency Mode

    There is more information about performing a factory reset in the ►  Factory reset the video system chapter. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 52: Set Strong Security Mode

    Confirm your choice in the dialog box that appears. The video system restarts automatically. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 53: Set Up Intelligent Proximity For Content Sharing

    30 connections when the View shared content on a mobile device Proximity Wireless share from a mobile device service is disabled; 7 connections when this service is enabled. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 54 The tile based interface introduced with Windows 8 is not supported. End-user license agreement Read the end-user license agreement carefully, ► https://www.cisco.com/c/en/us/td/docs/general/warranty/ English/EU1KEN_.html D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 55 Touch controller does not have any effect. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 56 SX10: We recommend not to use a headset, if you have switched on Proximity (ultrasound). SX10N: You can always use a headset. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 57 (20 kHz-22 kHz). This can be due to frequency limitations with the sound card, sound driver or the internal microphone of the particular device. Refer to the D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 58: Adjust The Video Quality To Call Rate Ratio

    (integrated camera). 2. Go to Video > Input > Connector n > OptimalDefinition > Profile and choose the preferred optimal definition profile. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 59: Add A Custom Wallpaper

    You have to upload it anew if you JPEG, PNG want use it again. Maximum file size: 16 megapixels The custom wallpaper is automatically activated once uploaded. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 60: Choose A Ringtone And Set The Ringtone Volume

    Use the slide bar to adjust the Use the stop button (   ) to ringtone volume. end the playback. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 61: Manage The Favorites List

    Confirm your choice Edit contact. favorite. in the dialog that pops up. 2. Click Delete to remove the local contact. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 62: Set Up Accessibility Features

    1. Sign in to the web interface, and navigate to Setup > Configuration. 2. Go to UserInterface > Accessibility > IncomingCallNotification and select AmplifiedVisuals. 3. Click Save. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 63: Peripherals

    Cisco TelePresence SX10 Quick Set Administrator Guide  Introduction Configuration Peripherals Peripherals Maintenance System settings Appendices Chapter 3 Peripherals D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 64: Extend The Number Of Input Sources

    You can customize our touch user interfaces to include input sources that are connected to a third-party external video switch. You need a Cisco video system with a touch interface, a third- The sources will appear and behave as any other video source party control system, for example Crestron or AMX, and a third- that is connected directly to the video system.
  • Page 65: Information About Displays

    We have put in a lot of effort to minimize the camera to screen Cisco recommends using the following displays for the best experience and verified compatibility. The list delay on our video systems, and also to detect and compensate of displays is subject to change, check the CE9 Software Release Notes for updates.
  • Page 66: Connect The Touch 10 Controller

    The Ethernet connector PoE. If so, you must use a PoE rated the upgrade. is at the rear of Touch 10. cable. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 67 Micro-USB: for maintenance only (behind cover) Ethernet with PoE: for power and Ethernet Sound bar for audio adjustment Audio mute D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 68 Ethernet with PoE: for power and Ethernet Sound bar for audio adjustment Mini-jack, 3.5 mm Audio mute Not in use (not in use) D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 69: Connect The Isdn Link

    More information about ISDN Link (Release Notes, Installation Guide, Administrator Guide, API Guide, Compliance and Safety ► https://www.cisco.com/go/isdnlink-docs guide) is found here: D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 70: Maintenance

    Cisco TelePresence SX10 Quick Set Administrator Guide  Introduction Configuration Peripherals Maintenance Maintenance System settings Appendices Chapter 4 Maintenance D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 71: Upgrade The System Software

    CE software does not support the AMX)? following features and products: - CTMS conferencing MediaNet Install CE9 - Displays that do not support 16:9 resolution D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 72 The SX, MX and DX series can be upgraded from the web interface using PKG files. Download new software Each software version has a unique file name. Go to the Cisco Software release notes Download Software web page, and select your product: ►  https://software.cisco.com/download/home For a complete overview of the news and changes, we recommend reading the Software Release Notes (CE9).
  • Page 73: Add Option Keys

    1. Enter an Option Key in the text input field. 2. Click Add option key. If you want to add more than one option key, repeat these steps for all keys. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 74: System Status

    The status shown in the illustration serve as an example. The status of your system may be different. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 75: Run Diagnostics

    The messages shown in the illustration serve as examples. Your system may show other information. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 76: Download Log Files

    Refresh a log file list Click the refresh button for Current logs or Historical logs to update the corresponding lists. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 77: Create A Remote Support User

    4. Cisco TAC will generate a password. The remote support user is valid for seven days, or until it is deleted. Delete remote support user Click Delete user. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 78: Backup And Restore Configurations And Custom Elements

    3. Click Upload file to apply the backup. Some settings may require that you restart the video system before they take effect. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 79: Cucm Provisioning Of Custom Elements

    If not using the TFTP Service, you must enter the complete URI for the <hostname>:<portnumber>/<path-and-filename> customization template: For example: • http://host:6970/backup.zip, or • https://host:6971/backup.zip D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 80: Tms Provisioning Of Custom Elements

    IP addresses, system name, and contact information, you may and up with video systems that you cannot reach. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 81: Revert To The Previously Used Software Image

    Wait while the system resets. The system restarts automatically when finished. This procedure may take a few minutes. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 82: Factory Reset The Video System

    We recommend that you back up the log files, configurations, and custom elements of the video system before you perform a factory reset; otherwise these data will be lost. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 83 Setup assistant starts with the Welcome screen. the instructions to save the backup settings, the Setup assistant starts with the Welcome screen. bundle on your computer. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 84 When the system has been successfully reset to factory button (pin hole). settings, the Setup assistant starts with the Welcome screen. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 85: Factory Reset Cisco Touch 10

    It is not possible to undo a factory reset. Open the cover to find the reset button Reset button Mute button starts blinking D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 86: Factory Reset Cisco Telepresence Touch 10

    Touch itself (not the video system) is reverted to factory defaults. It is not possible to undo a factory reset. Mute Volume down D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 87: Capture User Interface Screenshots

    All captured snapshots are included in the list above the buttons. Click the screenshot ID to display the image. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 88: System Settings

    Cisco TelePresence SX10 Quick Set Administrator Guide  Introduction Configuration Peripherals Maintenance System settings System settings Appendices Chapter 5 System settings D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 89: Overview Of The System Settings

    Conference AutoAnswer Mute ..................100 Conference CallProtocolIPStack ..................100 Conference DefaultCall Protocol ..................101 Conference DefaultCall Rate ....................101 Conference DoNotDisturb DefaultTimeout ................101 Conference Encryption Mode ....................101 D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 90 Logging External Mode ..................... 109 Network [n] RemoteAccess Allow ..................116 Logging External Protocol ....................109 Network [n] Speed ......................116 Logging External Server Address ..................109 D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 91 Security settings ......................134 NetworkServices WelcomeText ..................124 Security Audit Logging Mode ................... 134 NetworkServices XMLAPI Mode ..................124 Security Audit OnError Action ................... 134 D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 92 UserManagement settings .................... 152 Standby BootAction ......................142 UserManagement LDAP Admin Filter ................152 Standby Control .........................142 UserManagement LDAP Admin Group ................152 Standby Delay ........................142 D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 93 Video Selfview Default Mode .................... 160 Video Selfview Default PIPPosition ................... 160 Video Selfview OnCall Duration ..................161 Video Selfview OnCall Mode .....................161 Experimental settings ....................162 D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 94: Audio Settings

    On: Turn on the echo control. Recommended, in general, to prevent the far end from hearing their own audio. Once selected, echo cancellation is active at all times. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 95: Audio Input Microphone [N] Level

    The delay in milliseconds. Default value: On Value space: Off/On Off: Disable the audio input microphone connector. On: Enable the audio input microphone connector. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 96: Audio Output Line [N] Delay Mode

    Range: The value goes in steps of 5 from 0 to 100 (from -34.5 dB to 15 dB). Volume 0 = Off. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 97: Callhistory Settings

    Value space: Off/On Off: New entries are not added to the call history. On: New entries are stored in the call history list. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 98: Cameras Settings

    Auto: The camera brightness is automatically set by the system. Manual: Enable manual control of the camera brightness. The brightness level is set using the Cameras Camera [n] Brightness DefaultLevel setting. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 99: Cameras Camera [N] Focus Mode

    Off: Display the image as other people see you. On: Display the image as you see yourself in a mirror. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 100: Conference Settings

    (Cisco Unified Communications Manager (CUCM) version Default value: Off 9.1.2 or newer, Cisco TelePresence Video Communication Server (VCS) version X8.1 or newer, Cisco Media Server (CMS) version 2.1 or newer). Change this setting if you want to Value space: Off/On disable the active control features.
  • Page 101: Conference Defaultcall Protocol

    If multiple protocols are available, the order of priority is: 1) SIP; 2) H323; 3) H320. If the system cannot register, the auto-selection chooses H323. Value space: Off/On/BestEffort H320: All calls are set up as H.320 calls (only applicable if used with Cisco TelePresence Off: The system will not use encryption. ISDN Link).
  • Page 102: Conference Farendcontrol Signalcapability

    Default value: 3072 Value space: Integer (64..3072) Value space: Integer (64..3072) The maximum transmit call rate (kbps). The maximum receive call rate (kbps). D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 103: Conference Micunmuteondisconnect Mode

    Static: The available transmit bandwidth is assigned to each video channel, even if it is not active. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 104: Facilityservice Settings

    Requires user role: ADMIN, INTEGRATOR Default value: Service 1: "Live Support" Other services: "" Value space: String (0, 1024) The name of the facility service. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 105: H323 Settings

    Gatekeeper: The system uses a Gatekeeper to make an H.323 call. When choosing this option, the H323 Gatekeeper Address must also be configured. Value space: String (0, 50) The authentication login name. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 106: H323 Encryption Keysize

    Requires user role: ADMIN Default value: "" Value space: String (0, 30) The H.323 Alias E.164 address. Valid characters are 0-9, * and #. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 107: H323 Nat Address

    Static: When set to Static the ports are given within a static predefined range [5555- 6555]. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 108: Httpclient Settings

    Value space: False/True False: The video system can communicate only over HTTPS. True: The video system can communicate over both HTTPS and HTTP. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 109: Logging Settings

    Value space: String (0, 255) Off: Disable the system logging service. A valid IPv4 address, IPv6 address or DNS name. On: Enable the system logging service. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 110: Network Settings

    Value space: Off/On Value space: String (0, 64) Off: The 802.1X authentication is disabled. The DNS domain name. On: The 802.1X authentication is enabled. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 111: Network [N] Ieee8021X Anonymousidentity

    Requires user role: ADMIN, USER handshake with the server. Default value: "" Value space: String (0, 64) The 802.1X Anonymous ID string. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 112: Network [N] Ieee8021X Eap Md5

    Define the Peap (Protected Extensible Authentication Protocol) mode. Authenticates LAN Authentication Protocol that relies on a shared secret. Md5 is a Weak security. clients without the need for client certificates. Developed by Microsoft, Cisco and RSA Security. Requires user role: ADMIN, USER...
  • Page 113: Network [N] Ipv4 Address

    IPv6 DHCPOptions setting determines which method to use. Requires user role: ADMIN, USER Default value: "" Value space: String (0, 64) A valid IPv4 address. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 114: Network [N] Ipv6 Address

    Off: Disable the retrieval of DHCP options from a DHCPv6 server. On: Enable the retrieval of a selected set of DHCP options from a DHCPv6 server. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 115: Network [N] Qos Diffserv Audio

    Set the priority of the signalling packets in the IP network - the higher the number, the higher the priority. 0 means "best effort". higher the priority. 0 means "best effort". D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 116: Network [N] Qos Diffserv Icmpv6

    Set the priority of the NTP packets in the IP network - the higher the number, the higher the priority. 0 means "best effort". D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 117: Network [N] Trafficcontrol Mode

    Default value: Auto Value space: Auto/Manual/Off Auto: The Cisco Discovery Protocol (CDP), if available, assigns an id to the voice VLAN. If CDP is not available, VLAN is not enabled. Manual: The VLAN ID is set manually using the Network VLAN Voice VlanId setting. If CDP is available, the manually set value will be overruled by the value assigned by CDP.
  • Page 118: Networkservices Settings

    NetworkServices CDP Mode NetworkServices HTTP Mode Enable or disable the CDP (Cisco Discovery Protocol) daemon. Enabling CDP will make the Define whether or not to allow access to the video system using the HTTP or HTTPS (HTTP endpoint report certain statistics and device identifiers to a CDP-enabled switch. If CDP is Secure) protocols.
  • Page 119: Networkservices Http Proxy Mode

    NetworkServices HTTP Proxy Mode NetworkServices HTTPS OCSP Mode The HTTP proxy for Cisco Webex can be set up manually, it can be auto-configured Define the support for OCSP (Online Certificate Status Protocol) responder services. The (PACUrl), fully automated (WPAD), or it can be turned off.
  • Page 120: Networkservices Https Server Minimumtlsversion

    On: Requires the system to verify that the server certificate is signed by a trusted Certificate Authority (CA). This requires that a list of trusted CAs are uploaded to the system in advance. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 121: Networkservices Ntp Server [N] Address

    Default value: "" Value space: String (0, 10) The ID, which is part of the ID/key pair that the NTP source uses. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 122: Networkservices Snmp Communityname

    These password is "public". If you have the Cisco TelePresence Management Suite (TMS) you variables can then be queried (set to ReadOnly) and sometimes set (set to ReadWrite) by must make sure the same SNMP Community is configured there too.
  • Page 123: Networkservices Ssh Allowpublickey

    Default value: On Value space: Off/On Off: The SSH public key is not allowed. On: The SSH public key is allowed. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 124: Networkservices Upnp Timeout

    Off: The welcome text is: Login successful On: The welcome text is: Welcome to <system name>; Software version; Software release date; Login successful. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 125: Peripherals Settings

    Peripherals Pairing CiscoTouchPanels RemotePairing In order to use Cisco Touch 10 (touch controller) as user interface for the video system, Peripherals Profile ControlSystems Touch 10 must be paired to the video system via the network (LAN). This is referred to as remote pairing.
  • Page 126: Peripherals Profile Touchpanels

    Appendices Peripherals Profile TouchPanels Define the number of Cisco Touch controllers that are expected to be connected to the video system. This information is used by the video system's diagnostics service. If the number of connected Touch controllers does not match this setting, the diagnostics service will report it as an inconsistency.
  • Page 127: Phonebook Settings

    Spark: The phonebook is located in the Cisco Webex cloud service. Phonebook Server [n] Pagination TMS: The phonebook is located on the Cisco TelePresence Management Suite server. n: 1..1 VCS: The phonebook is located on the Cisco TelePresence Video Communication Server.
  • Page 128: Provisioning Settings

    Provisioning ExternalManager AlternateAddress This setting controls how the device discovers whether it should request an internal or Only applicable when the endpoint is provisioned by Cisco Unified Communication Manager external configuration from the provisioning server. (CUCM) and an alternate CUCM is available for redundancy. Define the address of the alternate CUCM.
  • Page 129: Provisioning Externalmanager Domain

    In order to register over Expressway the encryption option key must be Value space: String (0, 64) installed on the video system. Webex: Push configurations to the video system from the Cisco Webex cloud service. A valid domain name. TMS: Push configurations to the video system from TMS (Cisco TelePresence Management System).
  • Page 130: Provisioning Password

    This setting must be used when required by the provisioning server. Requires user role: ADMIN, USER Default value: "" Value space: String (0, 64) A valid password. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 131: Proximity Settings

    In order to use a client, at least one of the Proximity services must be must be On for this setting to take any effect. enabled (refer to the Proximity Services settings). In general, Cisco recommends enabling all the Proximity services.
  • Page 132: Roomreset Settings

    CameraPositionsOnly: Not applicable. Off: No RoomReset events will be sent. On: The room reset control is enabled and RoomReset events will be sent. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 133: Rtp Settings

    Value space: Integer (1120..65535) Set the last port in the range of RTP video ports. Set the last port in the range of RTP ports. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 134: Security Settings

    Off: No audit logging is performed. ExternalSecure. Requires user role: AUDIT Default value: "" Value space: String (0..255) A valid IPv4 address, IPv6 address, or DNS name. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 135: Security Audit Server Port

    Set the maximum number of simultaneous sessions per user. Requires user role: ADMIN Default value: 60 Value space: Integer (0..10000) Set the lockout time (minutes). D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 136: Security Session Maxtotalsessions

    Default value: Off Value space: Off/On On: Show information about the last session. Off: Do not show information about the last session. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 137: Serialport Settings

    Off: The user can access the codec via the serial port without any login. On: Login is required when connecting to the codec via the serial port. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 138: Sip Settings

    This is the password part of the credentials used to authenticate towards the SIP proxy. Requires user role: ADMIN Default value: "" Value space: String (0, 128) A valid password. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 139: Sip Ice Defaultcandidate

    The ICE protocol needs some time to reach a conclusion about which media route to use When registered to a Cisco Unified Communications Manager (CUCM) the endpoint may be (up to the first 5 seconds of a call). During this period media for the video system will be part of a shared line.
  • Page 140: Sip Minimumtlsversion

    A valid IPv4 address, IPv6 address or DNS name. Off: Disable DropRflx. On: The system will force media through the Turn relay when the remote endpoint is on another network. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 141: Sip Turn Password

    Default value: "" Value space: Standard/Cisco Value space: String (0..255) Standard: Use this when registering to standard SIP Proxy (tested with Cisco The preferred format is DNS SRV record (e.g. _turn._udp.<domain>), or it can be a valid TelePresence VCS). IPv4 or IPv6 address.
  • Page 142: Standby Settings

    Value space: Off/On Set the standby delay (minutes). Off: The wake up on motion detection is disabled. On: Not applicable in this version. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 143: Systemunit Settings

    Define the system name. The system name will be sent as the hostname in a DHCP request If the video system (codec) crashes, the system can automatically send logs to the Cisco and when the codec is acting as an SNMP Agent.
  • Page 144: Time Settings

    DD_MM_YY: The date January 30th 2010 will be displayed: 30.01.10 MM_DD_YY: The date January 30th 2010 will be displayed: 01.30.10 YY_MM_DD: The date January 30th 2010 will be displayed: 10.01.30 D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 145: Time Zone

    Menominee, America/Merida, America/Metlakatla, America/Mexico_City, America/ GMT+4, Etc/GMT+5, Etc/GMT+6, Etc/GMT+7, Etc/GMT+8, Etc/GMT+9, Etc/GMT-0, Etc/GMT-1, Miquelon, America/Moncton, America/Monterrey, America/Montevideo, America/Montreal, Etc/GMT-10, Etc/GMT-11, Etc/GMT-12, Etc/GMT-13, Etc/GMT-14, Etc/GMT-2, Etc/GMT-3, D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 146 UCT, US/Alaska, US/Aleutian, US/Arizona, US/Central, US/East-Indiana, US/Eastern, US/ Hawaii, US/Indiana-Starke, US/Michigan, US/Mountain, US/Pacific, US/Pacific-New, US/ Samoa, UTC, Universal, W-SU, WET, Zulu Select a time zone from the list. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 147: Userinterface Settings

    Requires user role: ADMIN, INTEGRATOR Default value: "" Value space: String (0, 128) Add a custom message. Add an empty string to remove a custom message. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 148: Userinterface Features Call End

    Auto: Shows the default buttons in the user interface. True: Removes all default buttons from the user interface. Hidden: Removes the default buttons from the user interface. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 149: Userinterface Features Share Start

    Requires user role: ADMIN, INTEGRATOR Default value: 1 Value space: 1 1: The system sends the on-screen information to the connected monitor. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 150: Userinterface Phonebook Mode

    Strong: Contact information and IP addresses are not displayed on the user interface (drop down menu and Settings panel). Not applicable in this version. Requires user role: ADMIN, USER D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 151: Userinterface Wallpaper

    Custom: Use the custom wallpaper as background image on the screen. If no custom wallpaper is uploaded to the system, the setting will revert to the default value. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 152: Usermanagement Settings

    None: Connect to LDAP server on port 389 with no encryption. STARTTLS: Connect to LDAP server on port 389, then send STARTTLS to enable TLS encryption. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 153: Usermanagement Ldap Minimumtlsversion

    CAs (see more details in the administrator guide). Default value: Off Value space: Off/On Off: LDAP authentication is not allowed. On: LDAP authentication is allowed. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 154: Video Settings

    LowerLeft: The active speaker PiP will appear in the lower left corner of the screen. switched. LowerRight: The active speaker PiP will appear in the lower right corner of the screen. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 155: Video Defaultlayoutfamily Remote

    Requires user role: ADMIN, USER Default value: 1 Value space: 1 The source that is used as the default main video source. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 156: Video Input Connector [N] Inputsourcetype

    Define a name for the video input connector. Requires user role: ADMIN, INTEGRATOR Default value: Connector n: "" Value space: String (0, 50) Name for the video input connector. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 157: Video Input Connector [N] Presentationselection

    Limited: Limited Quantization Range. R, G, B quantization range that excludes some code values at the extremes (16 - 235). This is defined in CEA-861-E. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 158: Video Input Connector [N] Visibility

    Medium: The video system will not use the outer 3% of the output resolution. High: The video system will not use the outer 6% of the output resolution. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 159: Video Output Connector [N] Resolution

    (16 - 235). This is defined in CEA-861-E. Value space: 2 The video input source to use as default presentation source. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 160: Video Presentation Priority

    LowerLeft: The self-view PiP will appear in the lower left corner of the screen. LowerRight: The self-view PiP will appear in the lower right corner of the screen. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 161: Video Selfview Oncall Duration

    Default value: 10 Value space: Integer (1..60) Range: Choose for how long self-view remains on. The valid range is between 1 and 60 seconds. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 162: Experimental Settings

    Experimental settings The Experimental settings are for testing only and should not be used unless agreed with Cisco. These settings are not documented and WILL change in later releases. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 163: Appendices

    Cisco TelePresence SX10 Quick Set Administrator Guide  Introduction Configuration Peripherals Maintenance System settings Appendices Appendices Appendices D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 164: How To Use The Remote Control And The On-Screen User Interface

    Home screen), undoing any changes. Use the Back the Search or Dial field. conduct presentations. key to go just one step back. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 165: How To Use Touch 10

    Press the Microphone the right side to increase button to mute and unmute the volume. microphones. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 166: Set Up Remote Monitoring

    SCREEN. IT IS YOUR RESPONSIBILITY TO COMPLY WITH PRIVACY REGULATIONS WHEN USING THE SYSTEM AND CISCO DISCLAIMS ALL LIABILITY FOR ANY UNLAWFUL USE OF THIS FEATURE. Automatically refresh snapshots D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 167: Access Call Information And Answer A Call While Using The Web Interface

    Show call details If the system is idle, there is no call indicator. Put the call on hold Answer the call Disconnect the call D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 168: Place A Call Using The Web Interface

    If you want to terminate a call, click Disconnect all button. When searching, matching entries from the Favorites, Directory and Recents lists will be listed as you type. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 169 Microphone: On to mute the microphone. Then the text changes to Microphone: Off. Click Microphone: Off to unmute. Volume down Volume up D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 170: Share Content Using The Web Interface

    Snapshot area present while sharing. Shows snapshots of the selected presentation source. Only available on video systems that have the Remote Monitoring option. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 171: Local Layout Control

    The set of layouts to choose from depends on the system configuration. You may change the layout both when idle and in a call. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 172: Control A Local Camera

    Only relevant controls appear in the window. Touch controller. 3. Click Close to close the window. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 173: Control A Far End Camera

    If the call is encrypted, the far end snapshot behind the controls are not displayed. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 174: Packet Loss Resilience - Clearpath

    If the involved endpoints and infrastructure elements support ClearPath, all packet loss resilience mechanisms are used in point-to-point connections (including hosted conferences). D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 175: Customize The Video System's Touch 10 User Interface

    You can customize the user interface to allow control of peripherals in a meeting room, for example lights and blinds. You need a Cisco video system with a Touch 10 controller, and a This allows for the powerful combination of a control system’s control system.
  • Page 176 ADMIN user roles in order to access the In-Room Control editor and the API commands that you need when programming the control system. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 177: Remove Default Buttons From The User Interface

    The configurations remove only the buttons, not the functionality as such. You can share content using Proximity, even if you have removed the Share button from the user interface. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 178: Sending Http(S) Post And Put Requests

    (HTTP) and secure (HTTPS) transfer of data. Find more information about HTTP(S) Post requests in the Customization guide. Go to: ► https://www.cisco.com/go/in-room-control-docs D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 179: Manage Startup Scripts

    1. Select the startup script from the list. a starting point for editing, select that script and click Copy. 2. Click Delete. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 180: Access The Video System's Xml Files

    API. • Valuespace.xml contains an overview of all the value spaces of system settings, status information, and commands. D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 181: Execute Api Commands And Configurations From The Web Interface

    1. Enter a command (xCommand or xConfiguration), or a sequence of commands, in the text area. 2. Click Execute to issue the command(s). D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 182: About Ethernet Ports

    MX200 G2 / MX300 G2 • A non-Cisco device can be assigned a static IP address in the range: 169.254.1.241 to 169.254.1.254 MX700 / MX800 This method can also be used to connect to the codec with SSH.
  • Page 183: Serial Interface

    For security reasons, you are asked to sign in before using the to get access to the serial interface. Use the following setting to change the behavior: micro USB connector. SerialPort > LoginRequired D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 184: Open Tcp Ports

    You can close the port by setting remote pairing for the Touch panel to Off. Peripherals Pairing CiscoTouchPanels RemotePairing: Off / On D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 185: Httpfeedback Address From Tms

    In order to get a new address to send events to, you must restart the video system and wait for the next management address push from TMS (scheduled or triggered by the TMS administrator). D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 186: Technical Specification

    XML, and SOAP • Remote software upload using web server, SCP, HTTP, and HTTPS • Remote control and on-screen menu system HDMI version 1.3 D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 187 All images in these materials are for representational purposes only, actual products may differ. Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners.
  • Page 188: Supported Rfcs

    RFC 5766 Traversal Using Relays around NAT (TURN): Relay Extensions to Session Traversal Utilities for NAT (STUN) • RFC 5905 Network Time Protocol Version 4: Protocol and Algorithms Specification D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 189: User Documentation On The Cisco Web Site

    Physical interface guide: Details about the codec’s physical interface, including the connector panel and Software Downloads, Release and General Information > LEDs Release Notes • Software release notes D15330.14 SX10 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.
  • Page 190: Cisco Contacts

    Cisco website at www.cisco.com/go/offices. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/ or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners.

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