Reporting Shipment Damage; Returning Equipment; Using Anti-Static Protection; Preparing For Installation - Fujitsu TeamPoS 2000 Installation And Maintenance Manual

TeamPoS 2000
4.3

Reporting Shipment Damage

If any damage is detected, it is both the recipient's and the carrier's responsibility to note
the damage. Follow all applicable policies and procedures for notifying the carrier,
management, and Fujitsu, for reporting the damage, and for filing damage claims.
Please note that all components are packaged separately. Keep the packaging in case it is
necessary to return any of the components.
4.4

Returning Equipment

All returns to the factory must be packed in either the original container or a substitute
container of equal strength and durability. Packing material, about 76.0mm (3.0 inches)
thick, should surround all protruding edges, switches, and surfaces. Parts shipped in a
package separate from the unit must also be repacked and included in the return. Each
return must include the following information.
• Description of the equipment defect
• Cause of the defect
• Name, address, and phone number of the person making the return.
• RMA number provided by customer service
4.5

Using Anti-static Protection

When installing and disassembling equipment, be sure to follow anti-static protection
procedures. All controllers, terminals, peripherals, and boards are susceptible to damage
due to electrostatic discharge. Insufficient anti-static protection when handling boards
may cause failures, degraded operation, and reduced reliability.
Caution: Avoid touching connector pins on data cables or units. Touching
4.6

Preparing for Installation:

Before installing equipment, perform the following steps:
• Move all terminal components, accessories, and cables to the locations specified in
your local site plan.
• Position the cables according to the site plan. Make sure you have the correct data
cable at each terminal location.
• Place the optional equipment next to the terminal to which it will be connected.
• Remove the shipping tape from those components that have been taped.
4-2
exposed connector pins could cause a discharge into the circuitry
resulting in failed components.
Rev 3.0
MAINTENANCE MANUAL
90000291