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Fujitsu 7000 F-Series User Manual

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User
Guide
TeamPoS
Model 7000
F-Series
PoS Computer
Document D900000477
Revision 1.0

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   Summary of Contents for Fujitsu 7000 F-Series

  • Page 1

    User Guide TeamPoS Model 7000 F-Series PoS Computer Document D900000477 Revision 1.0...

  • Page 2

    Audience: Corporate clients and field engineers Fujitsu endeavors to ensure that the information in this document is correct and fairly stated. The information within this document has been reviewed for accuracy, but as with most documents, errors may be found and corrected in future revisions.

  • Page 3: Table Of Contents

    Contents TeamPoS7000_User Guide (F-Series)_D900000477.pdf Chapter 1. Overview 7000 F-Series Overview ..................3 TeamPoS 1.1.1 Features..............................4 1.2 TeamPoS 7000 F-Series Peripherals .................. 5 1.2.1 LCD Monitors............................5 1.2.2 VF70 VFD ............................5 1.2.3 Keypad+ MSR ............................6 1.2.4 MSR ..............................6 1.2.5 CT11 Thermal Printer...........................6 1.2.6 Epson TM-T88V Printer........................7...

  • Page 4

    3.4 Using the (Optional) MSR ....................21 3.5 Using the CT11 Printer ..................... 23 3.5.1 Paper roll ............................24 3.6 Cash Drawer Operations ....................26 3.6.1 Opening and closing the drawer......................26 3.6.2 Inserting and removing till from drawer .................... 26 Chapter 4.

  • Page 5: Chapter 1. Overview

    Overview 1.1 TeamPoS 7000 F-Series Overview Thank you for purchasing the TeamPoS 7000 system, which is Fujitsu’s Model 7000 series of PoS computer systems. This manual is intended for personnel who operate the TeamPoS 7000 F-Series version. It provides notes on handling, describes basic operating procedures, and gives supplementary information which operators should know before using the TeamPoS 7000 series of PoS computer systems.

  • Page 6: Features

    • Compatible with previous Fujitsu peripherals and applications THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 1 - Overview TeamPoS...

  • Page 7: Teampos 7000 F-series Peripherals

    VFD VF70 • USB interface THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 1 - Overview Overview TeamPoS 7000 F-Series Peripherals - 5...

  • Page 8: Keypad+ Msr

    • Tool-less part replacement (thermal head, cutter, platen) THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 1 - Overview TeamPoS...

  • Page 9: Epson Tm-t88v Printer

    • Multi-tone printing • MICR reader and endorsement printer THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 1 - Overview Overview TeamPoS 7000 F-Series Peripherals - 7 Revision 1.0 - June 1, 2012...

  • Page 10: Cash Drawers

    Bill compartments: 3; coin compartments: 6, with media slot THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 1 - Overview...

  • Page 11: Leds And Buttons

    Always remove the power cord from the unit prior to performing any system maintenance. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 1 - Overview Overview TeamPoS 7000 F-Series Peripherals - 9 Revision 1.0 - June 1, 2012...

  • Page 12

    This LED is lit when the power Indicator is on. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 1 - Overview TeamPoS 7000 User Guide 10 - TeamPoS 7000 F-Series Peripherals TeamPoS7000_User Guide (F-Series)_D900000477.pdf...

  • Page 13: Connectors, With Standard I/o

    12V PUSB (VFD, Monitors, or other 12V power) THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 1 - Overview Overview TeamPoS 7000 F-Series Peripherals - 11 Revision 1.0 - June 1, 2012...

  • Page 14: Connectors, With Optional Displayport Expansion

    12V PUSB (VFD, Monitors, or other 12V power) THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 1 - Overview TeamPoS...

  • Page 15: Connectors, With Optional Legacy Expansion

    12V PUSB (VFD, Monitors, or other 12V power) THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 1 - Overview Overview TeamPoS 7000 F-Series Peripherals - 13 Revision 1.0 - June 1, 2012...

  • Page 16: Connectors, Optional Pusb Expansion

    Fire Enclosure, Rated Min. 94V-1 or Metal enclosure. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 1 - Overview...

  • Page 17: Chapter 2. Introduction

    This chapter describes the system configuration, and also the component names and functions. A trained service engineer installs the TeamPoS 7000 F-Series PoS computer system and its software in the store where it will be used. After installation, it is officially handed over to the user.

  • Page 18: Hardware

    Weight 8.2 kg (18 lb.) THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 2 - Introduction TeamPoS 7000 User Guide 16 - System Configurations TeamPoS7000_User Guide (F-Series)_D900000477.pdf...

  • Page 19

    3 compartments for bills, 6 compartments for coins with media slot THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 2 - Introduction TeamPoS7000_User Guide (F-Series)_D900000477.pdf System Configurations - 17 Revision 1.0 - June 1, 2012...

  • Page 20: Operating Systems

    • SUSE Linux SLED 11 (3 year Support) • Customer-provided Linux option THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 2 - Introduction TeamPoS...

  • Page 21: Chapter 3. Basic Operations

    • If the above checks reveal no abnormalities, contact your support department. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 3 - Basic Operations TeamPoS7000_User Guide (F-Series)_D900000477.pdf...

  • Page 22: Turning The Power Off

    Follow the software prompts when turning off the power. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 3 - Basic Operations...

  • Page 23: Adjusting The Displays

    • Do not lubricate the magnetic card reader. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 3 - Basic Operations TeamPoS7000_User Guide (F-Series)_D900000477.pdf...

  • Page 24

    NOTE: If multiple beeps sound, retry the operation. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 3 - Basic Operations...

  • Page 25: Using The Ct11 Printer

    Press this switch when inserting or advancing the receipt paper roll. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 3 - Basic Operations TeamPoS7000_User Guide (F-Series)_D900000477.pdf...

  • Page 26: Paper Roll

    3. Load the paper roll. Gently drop the paper roll into the paper holder and make sure that the end of the paper faces down. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 3 - Basic Operations TeamPoS...

  • Page 27

    Do not move the paper guides. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 3 - Basic Operations TeamPoS7000_User Guide (F-Series)_D900000477.pdf Using the CT11 Printer - 25 Revision 1.0 - June 1, 2012...

  • Page 28: Cash Drawer Operations

    • Lift the till. If applicable, remove the coin tray first. Then, hold both sides of the cash till and lift it. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 3 - Basic Operations TeamPoS...

  • Page 29

    • To insert the cash till into the drawer, open the drawer completely. Then, perform the above steps in reverse order. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 3 - Basic Operations TeamPoS7000_User Guide (F-Series)_D900000477.pdf Cash Drawer Operations - 27 Revision 1.0 - June 1, 2012...

  • Page 30

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 3 - Basic Operations TeamPoS 7000 User Guide 28 - Cash Drawer Operations...

  • Page 31: Chapter 4. Daily Maintenance

    Doing so may damage the surface. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 4 - Daily Maintenance TeamPoS7000_User Guide (F-Series)_D900000477.pdf Cleaning the Equipment - 29 Revision 1.0 - June 1, 2012...

  • Page 32: Cleaning The Main Unit

    Do not touch the print head immediately after printing. Allow it to cool before attempting to clean it. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 4 - Daily Maintenance TeamPoS...

  • Page 33: Cleaning The Print Head And Roller

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 4 - Daily Maintenance TeamPoS7000_User Guide (F-Series)_D900000477.pdf Cleaning the Equipment - 31 Revision 1.0 - June 1, 2012...

  • Page 34

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 4 - Daily Maintenance TeamPoS 7000 User Guide 32 - Cleaning the Equipment...

  • Page 35: Chapter 5. Troubleshooting

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 5 - Troubleshooting TeamPoS7000_User Guide (F-Series)_D900000477.pdf Troubleshooting - 33...

  • Page 36: Paper Jams

    If a paper jam still occurs even after the above items have been checked, contact your support department. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 5 - Troubleshooting TeamPoS...

  • Page 37: Supplies

    5.4 Supplies Always use Fujitsu supplies as they are designed specifically for use with the unit. Order Fujitsu supplies from the Fujitsu maintenance engineer or through Fujitsu at the following numbers: • North America: 1-800-538-8716, Option 3 • Outside North America: 1-972-728-7070 The supplies required for the equipment are listed below.

  • Page 38

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 5 - Troubleshooting TeamPoS 7000 User Guide 36 - Supplies TeamPoS7000_User Guide (F-Series)_D900000477.pdf...

  • Page 39: Appendix

    The development of Fujitsu products and services is continuous and published information may not be up to date. It is important to check the current position with Fujitsu Frontech North America Inc. This document is not part of a contract or license save insofar as may be expressly agreed.

  • Page 40: Regulatory Information

    This apparatus also meets the susceptibility requirements per EN55024. Overall, the product qualifies for and bears the CE mark. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. TeamPoS 7000 User Guide ii - Appendix TeamPoS7000_User Guide (F-Series)_D900000477.pdf...

  • Page 41: Safety

    USB (Option) +5V:0.5A THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. TeamPoS7000_User Guide (F-Series)_D900000477.pdf Appendix - iii Revision 1.0 - June 1, 2012...

  • Page 42: Getting Started

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. TeamPoS...

  • Page 43: Warning Symbols

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. TeamPoS7000_User Guide (F-Series)_D900000477.pdf Appendix - v Revision 1.0 - June 1, 2012...

  • Page 44: Safety Considerations

    Do not dispose of the unit in an incinerator or open fire, since doing so may present a risk of fire and/or burns. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. TeamPoS 7000 User Guide vi - Appendix TeamPoS7000_User Guide (F-Series)_D900000477.pdf...

  • Page 45

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. TeamPoS7000_User Guide (F-Series)_D900000477.pdf Appendix - vii...

  • Page 46: Handling Precautions

    • A colored stripe on the receipt paper indicates that the end of the roll is approaching. Install a new roll. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. TeamPoS 7000 User Guide viii - Appendix TeamPoS7000_User Guide (F-Series)_D900000477.pdf...

  • Page 47: Modifying Or Reproducing The Unit

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. TeamPoS7000_User Guide (F-Series)_D900000477.pdf Appendix - ix Revision 1.0 - June 1, 2012...

  • Page 48: Acronym Identification

    • VFD: Vacuum Fluorescent Display • VGA:Video Graphics Array THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. TeamPoS 7000 User Guide x - Appendix TeamPoS7000_User Guide (F-Series)_D900000477.pdf...

  • Page 50

    shaping tomorrow with you...

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