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Fujitsu TeamPoS 7000 User Manual

All in one (aio) pos computer.
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User
Guide
TeamPoS
Model 7000
All in One (AIO)
PoS Computer
Document D900000454
Revision 1.0

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   Summary of Contents for Fujitsu TeamPoS 7000

  • Page 1

    User Guide TeamPoS Model 7000 All in One (AIO) PoS Computer Document D900000454 Revision 1.0...

  • Page 2

    Audience: Corporate clients and field engineers Fujitsu endeavors to ensure that the information in this document is correct and fairly stated. The information within this document has been reviewed for accuracy, but as with most documents, errors may be found and corrected in future revisions.

  • Page 3: Table Of Contents

    Contents TeamPoS7000_User Guide_D900000454.pdf Chapter 1. Overview 7000 AIO Overview..................... 3 TeamPoS 1.1.1 Features..............................4 1.2 AIO Peripherals ........................7 1.2.1 LCD Monitors............................7 1.2.2 VF70 VFD ............................7 1.2.3 VF35 VFD (Mini)..........................7 1.2.4 Keypad+ MSR ............................8 1.2.5 MSR AIO..............................8 1.2.6 CT11 Thermal Printer...........................8 1.2.7 FP-510 Thermal Printer ........................9 1.2.8 Epson TM-T88V Printer........................9 1.2.9 Epson TM-H2000 Printer ........................9...

  • Page 4

    3.4 Adjusting the Speaker Volume ..................22 3.5 Using the (Optional) MSR ....................23 3.6 Using the CT11 Printer ..................... 24 3.6.1 Paper roll ............................26 3.7 Cash Drawer Operations ....................28 3.7.1 Opening and closing the drawer......................28 3.7.2 Inserting and removing till from drawer .................... 28 3.8 Relocating the System.......................

  • Page 5: Chapter 1. Overview Teampos 7000 Aio Overview

    Overview 1.1 TeamPoS 7000 AIO Overview Thank you for purchasing the TeamPoS 7000 system, which is Fujitsu’s Model 7000 series of PoS computer systems. This manual is intended for personnel who operate the TeamPoS 7000. It provides notes on handling, describes basic operating procedures, and gives supplementary information which operators should know before using the TeamPoS 7000 series of PoS computer systems.

  • Page 6: Teampos7000_user Guide_d900000454.pdf

    Column Mount system, supporting various peripherals and settings. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 1 - Overview...

  • Page 7

    Countertop with Mini VFD AIO VESA Back Panel mount THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 1 - Overview Overview TeamPoS 7000 AIO Overview - 5 Revision 1.0 - March 6, 2012...

  • Page 8

    • Compatible with previous Fujitsu peripherals and applications THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 1 - Overview TeamPoS...

  • Page 9: Aio Peripherals

    • This VFD is located on top of the AIO LCD. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 1 - Overview...

  • Page 10: Keypad+ Msr

    • Tool-less part replacement (thermal head, cutter, platen) THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 1 - Overview TeamPoS...

  • Page 11: Fp-510 Thermal Printer

    • Drop-in paper loading • MICR reader and franker THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 1 - Overview Overview AIO Peripherals - 9 Revision 1.0 - March 6, 2012...

  • Page 12: Epson Tm-h6000iv Printer

    Bill compartments: 3; coin compartments: 6, with media slot THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 1 - Overview...

  • Page 13: Leds And Buttons

    HDD/SDD Activity Label inside panel cover: THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 1 - Overview Overview AIO Peripherals - 11...

  • Page 14

    Always remove the power cord from the unit prior to performing any system maintenance. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 1 - Overview TeamPoS...

  • Page 15: Connectors

    Fire Enclosure, Rated Min. 94V-1 or Metal enclosure. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 1 - Overview...

  • Page 16

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 1 - Overview TeamPoS 7000 User Guide 14 - AIO Peripherals TeamPoS7000_User Guide_D900000454.pdf...

  • Page 17: Chapter 2. Introduction

    Countertop mount with Mini VFD THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 2 - Introduction TeamPoS7000_User Guide_D900000454.pdf System Configurations and Components - 15...

  • Page 18: System Configurations

    Weight 9.5 kg (20.9 lb) THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 2 - Introduction TeamPoS 7000 User Guide 16 - System Configurations TeamPoS7000_User Guide_D900000454.pdf...

  • Page 19

    * Specifications for wall mount type are TBD. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 2 - Introduction TeamPoS7000_User Guide_D900000454.pdf System Configurations - 17 Revision 1.0 - March 6, 2012...

  • Page 20: Operating Systems

    • SUSE Linux SLED 11 (3 year Support) • SUSE Linux (other) THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 2 - Introduction TeamPoS...

  • Page 21: Chapter 3. Basic Operations

    • If the above checks reveal no abnormalities, contact your support department. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 3 - Basic Operations TeamPoS7000_User Guide_D900000454.pdf...

  • Page 22: Turning The Power Off

    Follow the software prompts when turning off the power. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 3 - Basic Operations...

  • Page 23: Adjusting The Displays

    Brightness Up Brightness Down THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 3 - Basic Operations TeamPoS7000_User Guide_D900000454.pdf Adjusting the Displays - 21...

  • Page 24: Customer Display (lcd)

    Volume Up Volume Down THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 3 - Basic Operations TeamPoS 7000 User Guide 22 - Adjusting the Speaker Volume TeamPoS7000_User Guide_D900000454.pdf...

  • Page 25: Using The (optional) Msr

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 3 - Basic Operations TeamPoS7000_User Guide_D900000454.pdf Using the (Optional) MSR - 23 Revision 1.0 - March 6, 2012...

  • Page 26: Using The Ct11 Printer

    Please refer to the printer documentation for the other printers supported by the AIO. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 3 - Basic Operations...

  • Page 27

    Press this switch when inserting or advancing the receipt paper roll. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 3 - Basic Operations TeamPoS7000_User Guide_D900000454.pdf...

  • Page 28: Paper Roll

    3. Load the paper roll. Gently drop the paper roll into the paper holder and make sure that the end of the paper faces down. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 3 - Basic Operations TeamPoS...

  • Page 29

    Do not move the paper guides. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 3 - Basic Operations TeamPoS7000_User Guide_D900000454.pdf Using the CT11 Printer - 27 Revision 1.0 - March 6, 2012...

  • Page 30: Cash Drawer Operations

    • Lift the till. If applicable, remove the coin tray first. Then, hold both sides of the cash till and lift it. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 3 - Basic Operations TeamPoS...

  • Page 31: Relocating The System

    Do not lift or carry the system like this: THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 3 - Basic Operations TeamPoS7000_User Guide_D900000454.pdf...

  • Page 32

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 3 - Basic Operations TeamPoS 7000 User Guide 30 - Relocating the System...

  • Page 33: Chapter 4. Daily Maintenance

    Always spray onto a cleaning cloth and then wipe to clean. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 4 - Daily Maintenance TeamPoS7000_User Guide_D900000454.pdf...

  • Page 34: Cleaning The Magnetic Card Reader (option)

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 4 - Daily Maintenance TeamPoS...

  • Page 35: Chapter 5. Troubleshooting

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 5 - Troubleshooting TeamPoS7000_User Guide_D900000454.pdf Troubleshooting - 33...

  • Page 36: Paper Jams

    If a paper jam still occurs even after the above items have been checked, contact your support department. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 5 - Troubleshooting TeamPoS...

  • Page 37: Supplies

    5.4 Supplies Always use Fujitsu supplies as they are designed specifically for use with the unit. Order Fujitsu supplies from the Fujitsu maintenance engineer or through Fujitsu at the following numbers: • North America: 1-800-538-8716, Option 3 • Outside North America: 1-972-728-7070 The supplies required for the equipment are listed below.

  • Page 38

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Chapter 5 - Troubleshooting TeamPoS 7000 User Guide 36 - Supplies TeamPoS7000_User Guide_D900000454.pdf...

  • Page 39: Appendix

    The development of Fujitsu products and services is continuous and published information may not be up to date. It is important to check the current position with Fujitsu Frontech North America Inc. This document is not part of a contract or license save insofar as may be expressly agreed.

  • Page 40: Regulatory Information

    This apparatus also meets the susceptibility requirements per EN55024. Overall, the product qualifies for and bears the CE mark. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. TeamPoS 7000 User Guide ii - Appendix TeamPoS7000_User Guide_D900000454.pdf...

  • Page 41: Safety

    USB (Option) +5V:0.5A THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. TeamPoS7000_User Guide_D900000454.pdf Appendix - iii Revision 1.0 - March 6, 2012...

  • Page 42: Getting Started

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. TeamPoS...

  • Page 43: Warning Symbols

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. TeamPoS7000_User Guide_D900000454.pdf Appendix - v...

  • Page 44: Safety Considerations

    Do not dispose of the unit in an incinerator or open fire, since doing so may present a risk of fire and/or burns. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. TeamPoS 7000 User Guide vi - Appendix TeamPoS7000_User Guide_D900000454.pdf...

  • Page 45

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. TeamPoS7000_User Guide_D900000454.pdf Appendix - vii...

  • Page 46: Handling Precautions

    • A colored stripe on the receipt paper indicates that the end of the roll is approaching. Install a new roll. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. TeamPoS 7000 User Guide viii - Appendix TeamPoS7000_User Guide_D900000454.pdf...

  • Page 47: Modifying Or Reproducing The Unit

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. TeamPoS7000_User Guide_D900000454.pdf Appendix - ix Revision 1.0 - March 6, 2012...

  • Page 48: Acronym Identification

    • VFD: Vacuum Fluorescent Display • VGA:Video Graphics Array THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. TeamPoS 7000 User Guide x - Appendix TeamPoS7000_User Guide_D900000454.pdf...

  • Page 50

    shaping tomorrow with you...

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