Avaya Scopia XT Series Release Notes page 64

Release Notes for Avaya Scopia® XT Series
Before Upgrading it's always suggested to back-up the previous system
o
configuration from Diagnostics > Utilities > Configuration > Export.
o
For any issue appearing when using this software package please contact Avaya
Customer Support (http://support.avaya.com) providing
 the system CSPackage (Web > Diagnostics> Utilities >Customer Support
Package: press Create and save the newly created package)
 the NetLog capture (if the problem can be easily reproduced vs. any external
third party IP device)
 a detailed description of the issue occurred
How to Upgrade XT Series to this Release | 64