Energizer EZG Series User Manual page 27

WARRANTY
The manufacturer warrants the product against defects in materials and
workmanship for a period of 2 years from the date of purchase to the
original purchaser. The guarantee applies when the product is used as a
home tool. The warranty does not extend for failures due to normal wear
and tear.
The manufacturer agrees to replace the spare parts that are classified as
defective by a designated distributor. The manufacturer will not accept
responsibility for the replacement of the machine, either partially or in full,
and / or consequential damages.
The warranty does not cover failures due to:
• Insufficient maintenance.
• Assembly, adjustment or abnormal operation of the product.
• Spare parts that are subject to wear.
Nor does the guarantee extend to:
• Cost of freight and packaging.
• The use of the tool for any other purpose than for which it was designed
• Use and maintenance of the machine in a manner not described in the
user's manual.
As part of our policy of continuous product improvement, we reserve the
right to alter or modify specifications without prior notice.
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As a result, the product may differ from the information contained herein, but
any alteration will only be implemented without prior notice if it is classified as
an improvement of the previous specification.
READ THE MANUAL CAREFULLY BEFORE USING THE MACHINE.
When ordering spare parts, please quote the part number or code, this can be
found in the parts list included in this manual.
Keep the purchase receipt; Without it, no guarantee will be valid.
In order to get help about your Generator, we invite you to go through this link
or to call us by phone +33 (0) 9 70 75 30 30:
https://services.swap-europe.com/contact
You need to create a "ticket" via their platform.
• Login or create your account
• Put your tool reference
• Choose the subject of your request
• Explain your problem
• Attach these files: the invoice or receipt, the nameplate picture (serial
number), the picture of the part you need (For example: pins on the
transformer plug that broke away)
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