MaxFlight FS-VC Manual page 61

NOTE! Besides cabling, connector ends and slip rings the issue could also be on the
mother board mounted LAN system. In that case it will be inside the computer. If you
think the mother board network is at fault, a separate network card can be installed, set up
with correct IP address and tested. To do this contact a computer repair person if you do
not feel comfortable doing this or get instructions from MaxFlight Tech Support.
If you suspect that there is a problem in network communications you can troubleshoot
the system as follows:
1. Before major troubleshooting, check all cables and connectors for damage and
proper connection.
2. Try remote access to on-board using VNC located on motion desktop. If you can
gain access then the LAN network is functioning OK.
3. If you do not gain connection, verify on-board is ON, look at TV and see if desktop
is showing there. Verify network switch is ON if used. If all is OK, next.
4. If power was off to either turn on that unit, wait, retest if OK now, DONE.
5. NO, still no communication.
6. Direct connect on-board network cable take cable that comes from signal ring out
of the switch and connect direct to the motion computer. That's the network cable
from the pitch signal ring. It connects either to the switch or back of motion
computer if no Kiosk is used.
7. Test VNC operation again, did you gain access to on-board?
8. If YES, continue. If NO go to step 9.
9. If switch was used reconnect back to network switch and retest VNC.
10. YES, you gained access to on-board, continue. DONE Momentary connection
issue.
11. NO, try another switch, power it up and retest.
12. With new switch all is working normal, replace the switch with new one and retest.
13. NO, still no connection.
14. Obtain a cross wired network cable and connect it between the LAN connection of
on-board and the LAN connection on motion computer.
15. Test VNC to on-board, did you get a good connection?
16. YES, obtained a connection, The following items need to be checked to find
issue::
a. There is an issue in the cabling or connection of the on-board to roll signal
ring or roll ring contact.
b. Connection issue in cabling or connections between roll signal ring and pitch
signal ring or bad pitch ring contact
c. Problem in cable or connection end from pitch signal ring to either the
network switch or motion computer.
17. To test remove power and fault isolate the issue using an OHM test meter and
wiring diagrams provided at end of manual. Do an end to end continuity test across
each signal ring. This will isolate where the problem lies.
18. Did you find an open wire or bad connector?
19. YES,
a. If a bad connector replace/repair same. Retest.
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