Troubleshoot the Source 4WRD Color
The following error codes may be seen on the Source 4WRD Color user
interface. For more troubleshooting assistance, see
Technical Services on page 2
OtP
: Screen toggles between
•
fixture has gone into over-temperature protection mode to avoid
damaging the fixture. Once the fixture has self-cooled, any preset
or sequence will resume automatically. If you are using DMX, set
the intensity to 0 to clear the error.
UtP
•
temperature protection. Allow the fixture to warm to a minimum of
5°C (41°F). Once the fixture has warmed, any preset or sequence
will resume automatically. If you are using DMX, set the intensity to
0 to clear the error.
CAL
: Screen toggles between
•
with the color calibration. The fixture will need to be returned to
the ETC factory; contact your local dealer to set up a repair.
No App
•
upgraded fixtures have a software issue. Reload software to clear
the error. If the error persists, contact ETC.
Flashing DMX address indicates loss of DMX.
•
Dark screen indicates loss of power or fixture time-out. In the event
•
of time-out, press any button to wake the user interface. If this fails
to wake the user interface, troubleshoot the power loss:
Verify that all cables are fully seated and that power is applied to
-
the fixture.
If a working Source 4WRD Color is available, exchange the
-
Source 4WRD Color with the working Source 4WRD Color to
further isolate any issues.
If the fixture still does not respond, contact ETC Technical
-
Services for additional troubleshooting steps or to arrange a
repair. See
contact information.
Restore Factory Defaults
1.
Remove power from the fixture.
2.
Press and hold the Up button and Down button simultaneously
while restoring power.
3.
The display will show
4.
Press the Up button or Down button until the display shows
(default).
Source 4WRD Color Installation and User Manual
(UTP) indicates that the fixture has gone into under-
: Screen toggles between
Help from ETC Technical Services on page 2
.
OtP
and
CAL
and
no
and
Udt
to indicate the update mode is selected.
Help from ETC
Err
to indicate that the
Err
to indicate a problem
APP
to indicate that the
for
dFt
17
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