Calls Screen - Polycom VVX OBi Series User Manual

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Calls Screen

The Calls screen displays one or more active calls on your phone.
It displays automatically when you place or receive a call. Use it to manage calls currently in progress.
You can dismiss or hide the Calls screen at any time and continue your calls. If calls are the ended,
they're removed from the list when you exit the Calls screen.
View Call Details
The Calls screen arranges calls in a single list of call entries.
Procedure
1. Highlight a call on the Calls screen.
2. Press Enter .
Advice of Charges (AOC)
Some softswitch platforms (such as BroadSoft) support advice of charges (AOC) during a call.
When the feature is available, the phone shows the current and final charges in the call item of the
Current Calls screen.
Call States
As a call progresses from beginning to end, it goes through a number of defined stages known as call
states.
The following call states are defined for calls on the phone.
List of Call States
Icon Call State
Dial Tone
Dialing
Trying
Peer Ringing
Ringing
Connected
Polycom, Inc.
Getting Started with Polycom VVX Business IP Phones, OBi Edition
Description
Dial tone plays to prompt user to enter
the target number to call.
User is entering a target number to call.
Trying to call the dialed number, but the
called party hasn't started ringing yet.
The called party is ringing.
An incoming call is ringing the phone.
Connected on a call and both sides are
talking.
Available Operations LED Pattern
End Steady green
End Steady green
End Steady green
End Fast blinking green
Reject, Answer Fast blinking red
End, Hold, Transfer, Steady green
Blind Transfer
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