Before you install
Equipment required for installing an S8300 media server
One USB modem. The only supported USB modem is the Multitech MultiModemUSB
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MT5634ZBA-USB-V92.
One USB CD-ROM drive.
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A laptop computer with MS Internet Explorer.
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Equipment required if you are not installing an S8300 media server
A PC on the local network with a CD-ROM drive.
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A laptop computer running Windows XP or Windows 2000 with a serial port recognized by
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the operating system on the laptop. If the port is recognized, it is listed by the Device
Manager.
A modem to connect to the G350 to enable dial-in configuration. The G350 supports the
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Multitech MultiModemZBA MT5634ZBA-V-V92 serial modem and the Multitech
MultiModemUSB MT5634ZBA-USB-V92 USB modem.
Obtain the G350 serial number
Look for the serial number sticker on the back of the G350 chassis, to create the customer's
license file. If the unit is delivered directly to the customer and you will not have phone or LAN
line access from the customer site to access the rfa.avaya.com web site, this task will require a
preliminary trip to the customer site.
Obtain RFA access
You need to obtain a personal Single Sign-On (SSO) for Remote Feature Activation (RFA) web
site authentication login before going to the site for installation. You must complete the
authentication process before you can be assigned an SSO authentication login.
As a first-time user:
Business Partners should point their browsers to the Business Partner portal option
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sales_market, services-voice, training tools and procedures to select RFA.
Associates should point their browsers to the Avaya Associate portal.
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Contractors should point their browsers to Avaya.com.
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Alternatively go directly to
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From that point, log into SSO and complete the process to obtain your personal login.
18 Installation and Upgrades for the Avaya G350 Media Gateway
http://rfa.avaya.com.