Grandstream Networks GRP2615 Administration Manual
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Grandstream Networks GRP2615 Administration Manual

Carrier-grade
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Grandstream Networks, Inc.
GRP2615
Carrier-Grade IP Phone
Administration Guide

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Do you have a question about the GRP2615 and is the answer not in the manual?

Questions and answers

Mark Litton
April 16, 2025

When I boot up the phone and go to factory default it asks for a password. It will not accept the password on the bottom of the phone. Is there another way to factory default?

0
1 comments:
Mr. Anderson
May 8, 2025

To factory reset the Grandstream Networks GRP2615 phone using the LCD menu, follow these steps:

1. Press the MENU button on the phone.
2. Select "System" and press Enter.
3. Select "Operations → Factory Reset".
4. A warning window will appear. Press the "Yes" softkey to confirm the reset.

This will delete all configuration information and reboot the phone. Make sure to back up any settings before performing the reset.

This answer is automatically generated

0
Michael
April 17, 2025

Password sticker not working

0

Related Manuals for Grandstream Networks GRP2615

Summary of Contents for Grandstream Networks GRP2615

  • Page 1 Grandstream Networks, Inc. GRP2615 Carrier-Grade IP Phone Administration Guide...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this guide is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this guide, could void your manufacturer warranty.
  • Page 3 If trouble is experienced with this equipment, please contact (Agent in the US): Company Name: Grandstream Networks, Inc. Address: 126 Brookline Ave, 3rd Floor Boston, MA 02215, USA...
  • Page 4 20cm between the radiator& your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 5 18.66dBm 802.11ac80 15.80dBm 802.11a 18.63dBm 802.11n-20 18.60dBm 802.11n-40 18.93dBm 5250-5350MHz (TX&RX) 802.11ac20 18.59dBm 802.11ac40 18.38dBm 802.11ac80 15.85dBm 802.11a 18.19dBm 802.11n-20 18.32dBm 802.11n-40 18.34dBm 5470-5725MHz (TX&RX) 802.11ac20 18.44dBm 802.11ac40 17.72dBm 802.11ac80 15.45dBm P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 6 20 cm between the radiator and your body. CE Authentication Hereby, Grandstream Networks, Inc. declares that the radio equipment GRP2615 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.grandstream.com/support/resources/...
  • Page 7 GNU GPL INFORMATION GRP2615 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 8: Table Of Contents

    Feature Highlights ........................... 16 Technical Specifications .......................... 16 GETTING STARTED ..................... 18 Equipment Packaging..........................18 GRP2615 Phone Setup ........................... 18 Using the Phone Stand ........................19 Using the Slots for Wall Mounting ......................19 Connecting the GRP2615 ........................19 Configuration via Keypad ........................20 Configuration via Web Browser .......................
  • Page 9 Configuration File Download .......................111 No Touch Provisioning ........................113 Shortcut of Upgrade and Provision via Keypad Menu ................113 GRP2615 TOOLS ....................... 114 RESTORE FACTORY DEFAULT SETTING ............... 115 Restore Factory settings using LCD Menu.................... 115 EXPERIENCING GRP2615 ..................116...
  • Page 10 Table of Tables Table 1: GRP2615 Features in a Glance ....................16 Table 2: GRP2615 Technical Specifications ....................16 Table 3: Equipment Packaging ........................18 Table 4: Configuration Menu ........................21 Table 5: Status Page Definitions ......................... 29 Table 6: Account Page Definitions ......................31 Table 7: Settings Page Definitions ......................
  • Page 11 Table of Figures Figure 1: GRP2615 Package Content ......................18 Figure 2: Phone Stand and Mounting Slots on the GRP2615 ..............19 Figure 3: Tab on the Handset Cradle ......................19 Figure 4: GRP2615 Back / Side View ......................20 Figure 5: GRP2615 Menu ...........................

  • Page 12: Document Purpose

    DOCUMENT PURPOSE This document describes how to configure GRP2615 features via phone’s LCD menu and Web GUI menu. The intended audiences of this document are phone administrators. To learn the basic functions of GRP2615, please visit http://www.grandstream.com/support to download the latest “GRP2615 User Guide”.

  • Page 13: Change Log

    CHANGE LOG This section documents significant changes from previous versions of user manuals for GRP2615. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.0.31 •...

  • Page 14: Gui Interface Examples

    GUI INTERFACE EXAMPLES http://www.grandstream.com/sites/default/files/Resources/GRP2615_web_gui.zip Screenshot of Login Page Screenshots of Status Pages Screenshots of Accounts Pages Screenshots of Settings Pages Screenshots of Network Pages Screenshots of Maintenance Pages Screenshots of Phonebook Pages P a g e GRP2615 Administration Guide Version 1.0.0.31...

  • Page 15: Welcome

    3 party SIP devices and leading SIP/NGN/IMS platforms. GRP2615 is the perfect choice for enterprise users looking for a high quality, feature rich multi-line executive IP phone with advanced functionalities and performance. P a g e GRP2615 Administration Guide Version 1.0.0.31...

  • Page 16: Product Overview

    PRODUCT OVERVIEW Feature Highlights The following table contains the major features of the GRP2615 phone: Table 1: GRP2615 Features in a Glance  10 dual-color line keys (can be digitally programmed as up to 40 provisionable BLF/fast-dial keys).  4.3” (480x272) TFT color LCD.
  • Page 17 Temperature and 32-104℉ / 0～40℃, 10-90% (non- condensing) Humidity GRP2615 phone, handset with cord, base stand, universal power supply, network Package Content cable, Quick Installation Guide FCC: FCC Part 15B, Class B; FCC Part 15 Subpart C; FCC Part 15 Subpart E;...

  • Page 18: Getting Started

    Note: Check the package before installation. If you find anything missing, contact your system administrator. GRP2615 Phone Setup The GRP2615 phone can be installed on the desktop using the phone stand or attached on the wall using the slots for wall mounting.

  • Page 19: Using The Phone Stand

    Figure 2: Phone Stand and Mounting Slots on the GRP2615 Using the Phone Stand For installing the phone on the table with the phone stand, attach the phone stand to the bottom of the phone where there is a slot for the phone stand. (Upper half, bottom part).

  • Page 20: Configuration Via Keypad

    5. Using the phone embedded web server or keypad configuration menu, you can further configure the phone using either a static IP or DHCP. Figure 4: GRP2615 Back / Side View Configuration via Keypad To configure the LCD menu using phone’s keypad, follow the instructions below: •...

  • Page 21: Table 4: Configuration Menu

    Displays voicemail message information in the format below: new messages/all messages (urgent messages/all urgent messages). Preference sub menu includes the following options: • Do Not Disturb Preference Enables/disables Do Not Disturb on the phone. • Keypad Lock P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 22 User can select the desired character by entering the corresponding ID on keypad. • Date Time Allow DHCP Option 42 to override NTP server Allow DHCP Option 2 to override Time Zone setting P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 23 Configures 802.1Q/VLAN Tag and priority value. Select “Reset VLAN Config” to reset VLAN configuration. • Wi-Fi Settings Enables/disables Wi-Fi Enables/disables Wi-Fi Scan Scan available Wi-Fi networks. • Bluetooth Settings Bluetooth Status Displays the status of Bluetooth P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 24 All LEDs will light up. All keys’ name will display in red on LCD screen before diagnosing. Press any key on the keypad to diagnose the key’s function. When done, the key’s name will display in blue on P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 25 It is used to show the route taken by packets across to an URL. Alternative firmware It is used to show current and alternative firmware versions available on the phone. Users can “rollback” to alternative firmware from this menu. Reboot Reboots the phone. P a g e GRP2615 Administration Guide Version 1.0.0.31...

  • Page 26: Figure 5: Grp2615 Menu

    Ping and traceroute HTTP web port Alternative Firmware HTTPS web port Firmware Server Config Server Upgrade via Start Provision Diagnostic Mode Audio Loopback LCD on/off LCD Diagnostic Certificate Verification Figure 5: GRP2615 Menu P a g e GRP2615 Administration Guide Version 1.0.0.31...

  • Page 27: Configuration Via Web Browser

    Configuration via Web Browser The GRP2615 Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Google Chrome, Mozilla Firefox and Microsoft’s IE. To access the Web GUI: 1.

  • Page 28: Saving Configuration Changes

    Press the "Reboot" button on the top right corner of the web GUI page to reboot the phone remotely. The web browser will then display a reboot message. Wait for about 1 minute to log in again. P a g e GRP2615 Administration Guide Version 1.0.0.31...

  • Page 29: Configuration Guide

    The OpenVPN® IP obtained on the phone. Subnet Mask The subnet mask obtained on the phone. Gateway The gateway address obtained on the phone. DNS Server 1 The DNS server address 1 obtained on the phone. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 30 Shows the status of the core dump and the core dump files generated if any. Core Dump It also gives the ability to generate GUI/Phone core dump files manually. Download captured screenshots. Screenshot Press “Start” button to clear screenshots. P a g e GRP2615 Administration Guide Version 1.0.0.31...

  • Page 31: Account Page Definitions

    SIP service subscriber’s Authenticate ID used for authentication. Authenticate ID It can be identical to or different from the SIP User ID. Authenticate The account password required for the phone to authenticate with the ITSP P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 32 “Backup IP x”, and then it will switch back to “Primary IP” after 3 re-tries. If SIP server is already an IP address, phone will use it directly even “User Configured IP” is selected. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 33 Indicate whether or not an SBC server is used. If users want to work under Use SBC SBC associated with 3CX, they should enable this feature to have better communication with the server. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 34 4, 5068 for Account 5, 5070 for Account 6. The valid range is from 1 to 65535. SIP Registration Failure Specifies the interval to retry registration if the process is failed. The valid Retry Wait Time range is 1 to 3600. The default value is 20 seconds. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 35 SUBSCRIBE for When set to “Yes”, a SUBSCRIBE for Registration will be sent out Registration periodically. The default setting is “No”. Enable 100rel The use of the PRACK (Provisional Acknowledgment) method enables P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 36 Default: The Privacy Header will show in INVITE only when “Huawei Use Privacy Header IMS” special feature is on. • Yes: The Privacy Header will always show in INVITE. • No: The Privacy Header will not show in INVITE. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 37 Configures Presence Eventlist URI to monitor the extensions on Multi- Purpose Keys. Presence Eventlist URI If the server supports this feature, users need to configure a Presence Eventlist URI on the service side first (i.e., presence@myserver.com) with a P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 38 BLF key. The default setting is **. Call Pickup Barge-In Set feature access code of Call Pickup with Barge-In feature. Code PUBLISH for Presence Enables presence feature on the phone. The default setting is “Disabled”. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 39 SIP PUBLISH messages. VQ RTCP-XR Collector Configure the port of the central report collector that accepts voice quality Port reports contained in SIP PUBLISH messages. Default is “5060”. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 40 If set to “Yes”, SIP User ID will be checked in the Request URI of the incoming Incoming INVITE INVITE. If it doesn’t match the phone’s SIP User ID, the call will be rejected. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 41 (pending) and G.729. If set to “Yes”, a small quantity of RTP Silence Suppression packets containing comfort noise will be sent during the periods of silence. If set to “No”, this feature is disabled. Default setting is “No” P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 42 SIP INFO uses SIP INFO to carry DTMF. Default setting is “RFC2833”. Configures the delay between sending DTMF during VPK use (in DTMF Delay milliseconds). Default is “250” ms. Account x → Call Settings P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 43 Allow 311, 611, and 911 or any 10 digit numbers with leading digits 1617; • Example 2: {^1900x+ | <=1617>xxxxxxx} Block any number of leading digits 1900 or add prefix 1617 for any dialed 7 digit numbers; P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 44 • Call History Outgoing Call Bypass Dial Plan • Dialing Page • • The default setting is “MPK”. Configures Call Log setting on the phone. Call Log • Log All Calls P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 45 (0.0.0.0) allows user to disable the hold music sent to the other side. RFC2543 Hold RFC3261 (a line) will play the hold music to the other side. The default setting is “No”. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 46 SIP Call-Info/Alert-Info header, then all other incoming calls with SIP Call- Info/Alert-Info headers will be rejected automatically. Default setting is “No”. Mute on answer When enabled, the phone will mute the incoming intercom call. The default Intercom call value is “No”. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 47 Delayed Call Forward Defines the timeout (in seconds) before the call is forwarded on no answer. Wait Time The default value is 20 seconds. The valid range is 1 to 120. P a g e GRP2615 Administration Guide Version 1.0.0.31...

  • Page 48: Settings Page Definitions

    1) Numeric (0-9) Strength 2) Capital letters (A-Z) 3) Lower case (a-z) 4) Special characters (!, @, #, $, %, ^, &, *, (, ), etc) Default setting is “No”. Public Mode P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 49 • Broadsoft Contact Download Interval Configures the Broadsoft phonebook download interval (in minutes). If set to 0, automatic download will be disabled. Valid range is 5 to P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 50 “Enterprise” for it. • Group Common Enable/Disable and rename the BroadWorks XSI Group Common Directory features on the phone. If keep the Name box blank, the P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 51 Choose to whether login to the Broadsoft IM&P account at boot-up. The Auto Login default setting is “No”. Display Non XMPP Choose whether to display non-xmpp contacts associated with the Broadsoft P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 52 • None • Service Type Default setting is “None”. Note: The GRP2615 supports up 10 GDS items. For more details, refer to Connecting GDS3710 with GRP2615 Guide Account Specifies the account on which the service will be applied. System Identification Specifies the name to identify the service.
  • Page 53 REGARDLESS of subnet mask. XX or X are also valid so leading 0 is not required (but OK). No SIP server is required to make quick IP call. The default setting is “No”. Disable Conference Disables the Conference function. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 54 OR be initiated during the transfer process. This Mode option does not affect the user's ability to perform blind transfers. The default setting is “Dynamic”. For more details about “Static” / “Dynamic” transfer, refer to the user guide. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 55 BLF information window. The default setting is “No”. Gives the user the ability to set sound notification to the monitoring BLF line Enable BLF Pickup when it’s ringing, GRP2615 will play a sound to inform user. The default Sound setting is “No”.
  • Page 56 If set to “No”, there will be no notification pop up on LCD when there is an Popup incoming call. This way users will not get disrupted by unexpected popup call but still get notified by the flashing line LED. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 57 Settings → Outbound Notification For detailed instruction for this part, please refer to [OUTBOUND NOTIFICATION SUPPORT] section in this Administration Guide. • Setup Completed Action URL • Registered • Unregistered • Register Failed P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 58 Specifies the message body of the notification for each event that can be customized with embedded dynamic attributes. Notification For more details, refer to [OUTBOUND NOTIFICATION SUPPORT] section in this Administration Guide. Settings → Preferences → Audio Control P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 59 Available values: -6dB, 0dB or +6dB.The default value is 0dB. Configures the receiving gain of the headset. Headset RX gain Available values: -6dB, 0dB or +6dB. The default value is 0dB. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 60 Therefore, this example is the DST which starts from the First Sunday of April to the 1 Sunday of November. Configures the date display format on the LCD. The following formats are Date Display Format supported. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 61 MWI will not be deemed when there is a missed call. • If set to “No”, the phone will not turn off LCD backlight when there is a missed call. The default setting is “No”. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 62 Settings → Preferences → LED Control Configures the color and pattern of the LED based on status updates. The default setting is “Default”. BLF LED Pattern The BLF LED Patterns are listed in [BLF LED PATTERNS]. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 63 Important: The Priority goes as: Contact Ring Tone → Account Ring Tone → Default Ring Tone. Settings → Programmable Keys → Virtual Multi-Purpose Keys Settings Idle Screen Settings P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 64 Note: Users can either show or hide VPK shared line display description, This only can be done with provisioning using the Pvalue P8484 (Value = 0; No . Value = 1; Yes) P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 65 Select Account, and enter the number in the Value field to be transferred (blind transfer) during the call. • Call Park Select Account, and enter the call park extension in the Value field to park/pick up the call. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 66 Description filed and the recorded extension number in Value field. Please make sure whether your VOIP provider supports this feature before using it. • Call Log Select Account and enter account number in the Value field to allow P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 67 Keypad Lock Configure the VPK button to be used to lock/unlock the keypad. • GDS DoorOpen Configure the VPK button to be used as GDS DoorOpen. Set PIN code in value field. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 68 Redial) on main page. Default value is none. Custom Call Screen Softkey Layout Customizes softkey layout when device is under Dialing State. Dialing State • Available Softkeys: Phonebook(BT), BT On/Off, EndCall, ReConf, P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 69 Customizes softkey layout when device is under Conference Connected State. Conference Connected • Available Softkeys: BT On/Off, EndCall, Kick, NewCall, Trnf>VM, State DialDTMF, BS-CCenter, Record On/Off(UCM), Record On/Off, ConfRoom, Add, Show/Hide Label, Hold, Split, Mute, Custom Softkey P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 70 Default Softkeys: BT On/Off, Cancel, Dial, Backspace, Target. Settings → Programmable Keys → Idle Screen Softkeys Displays Idle Screen Softkeys index. (1 – 2) The GRP2615 supports 5 configurable Softkeys. Order (1 – 2) Note: The first and last Softkeys are reserved for Exit/More functionality.
  • Page 71 Select this feature in order to display the Information popup to show the firmware version, MAC address, IP address and IP Settings from the MPK buttons, no field dis required for configuration. • Message P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 72 This option is to narrow the LDAP search scope. Enter the LDAP search base in the Description field. It could be the same or different from the Base in LDAP configuration under Advanced Settings. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 73 Specifies the Softkey name displayed on the idle screen for the users to Softkey Label enter XML application. The default Softkey Label is “XMLApp”. Default Background Enters a color to use in HEX format. Default will be transparent. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 74 Remote User IP, Local User Codec, Remote User Codec, Jitter, Jitter Buffer Max, Packets Lost, Network Packet Loss Rate, MOS-LQ, MOS-CQ, Round Trip Delay, End System Delay, Symmetric One Way Delay. P a g e GRP2615 Administration Guide Version 1.0.0.31...

  • Page 75: Network

    Specifies the name of the client. This field is optional but may be required by Host name (Option 12) some Internet Service Providers. DHCP Vendor Class Used by clients and servers to exchange vendor class ID. The default setting is “Grandstream GRP2615”. (Option 60) PPPoE Account ID Enter the PPPoE account ID. PPPoE Password Enter the PPPoE Password.
  • Page 76 PC Port VLAN Tag value is 0. Assigns the priority value of the PC port. The valid range is 0 – 7. The default PC Port Priority Value value is 0. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 77 Bluetooth Settings menu will be available, and user can enable it. The default setting is “On”. Enable / disable Bluetooth handsfree feature. Default setting is “Off”. Handsfree Mode Bluetooth Name Specifies the Bluetooth device name. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 78 Network → SNMP Settings Enables/Disables the SNMP feature. Default settings is “No”. Enable SNMP SNMP version. Select Version 1, Version 2 or Version 3. Version Default is “Version 3”. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 79 The default setting is “None”. Select the Privacy Protocol: • None • Privacy Protocol • The default setting is “None”. Enter the Authentication Key. Authentication Key Enter the Privacy Key. Privacy Key P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 80 Password Access Point Network. (1 - 10) Specifies the WiFi encryption type. The available options are Security the following: None, WEP, WPA, WPA Enterprise and Auto. Type Default settings is None. P a g e GRP2615 Administration Guide Version 1.0.0.31...

  • Page 81: Maintenance

    Enables automatic provisioning feature (PNP) on the phone when 3CX is used 3CX Auto Provision as the SIP server. The default setting is “Yes”. Enables automatic upgrade and provisioning. Automatic Upgrade The default setting is “No”. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 82 Note: Configuration file doesn’t include passwords or CA/Custom certificate Configuration Click to download phone’s configuration file in .xml format. Download Device Note: Configuration file doesn’t include passwords or CA/Custom certificate Configuration (XML) P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 83 The password for the HTTP/HTTPS server. Password Enables your ITSP to lock firmware updates. If configured, only the firmware Firmware File Prefix with the matching encrypted prefix will be downloaded and flashed into the phone. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 84 Auto Recover From The default setting is “Yes”. Abnormal Maintenance → TR-069 ACS URL URL for TR-069 Auto Configuration Servers (ACS). TR-069 Username ACS username for TR-069. TR-069 Password ACS password for TR-069. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 85 Password The uploaded custom certificate will be used for SSL/TLS communication Custom Certificate instead of the GRP phone default certificate. Sets the protocol for web interface. Web Access Mode • HTTPS P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 86 If set to "Functional Keys", only "Functional Keys" will be locked but you are still allowed to dial out emergency calls Keypad Lock Type • If set to "All Keys", all keys will be locked and no emergency calls are allowed. P a g e GRP2615 Administration Guide Version 1.0.0.31...

  • Page 87: Directory

    Defines whether the packet capture file contains RTP or not. The default With RTP Packets setting is “No”. Maintenance → Tools Provision For more details, please refer to [GRP2615 TOOLS]. Factory Reset Ping Traceroute Directory Page Definitions Directory → Contacts Search Bar Allows users searching for phonebook entries.
  • Page 88 Exact Match: Users can search their contacts using alphabets in the exact mode which allows them to find their contacts even if they forget the numbers. To perform this type of search, make sure that search type P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 89 (!(sn=%)) returns all the records which do not have the "sn" field starting with the entered prefix; (&(cn=%) (telephoneNumber=*)) returns all the records with the "cn" field starting with the entered prefix and "telephoneNumber" field set. P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 90 Configures the display name when LDAP looks up the name for incoming call or outgoing call. This field must be a subset of the LDAP Name Attributes. Lookup Display Name Example: cn sn description P a g e GRP2615 Administration Guide Version 1.0.0.31...

  • Page 91: Blf Led Patterns

    Trying Flashing Green Trying Solid Green Talking Solid Red Talking Solid Green Proceeding Flashing Green Proceeding Flashing Green (Initiator) Proceeding Flashing Red Incoming call Flashing Green (Receiver) Incoming call Flashing Red P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 92 Idle Idle Idle) Icon: Idle) Trying Solid Red Trying Solid Green Talking Solid Red Talking Solid Green Proceeding Solid Red Proceeding Solid Green Incoming call Flashing Red Incoming call Flashing Green P a g e GRP2615 Administration Guide Version 1.0.0.31...

  • Page 93: Nat Settings

    It is under Accounts X→Network Settings. Default setting is "No". Enable the device to use NAT traversal when it is behind firewall on a private network. Select Keep-Alive, Auto, STUN (with STUN server path configured too) or other option according to the network setting. P a g e GRP2615 Administration Guide Version 1.0.0.31...

  • Page 94: Bluetooth

    Bluetooth headset for making calls. To connect to a Bluetooth device, turn on GRP2615’s Bluetooth radio first. The first time when using a new Bluetooth device with the GRP2615, "pair" the device with the phone so that both devices know how to connect securely to each other.

  • Page 95: Packet Capture

    PACKET CAPTURE GRP2615 is embedded with packet capture function. The related options are under Maintenance→Packet Capture. Figure 6: Packet Capture in Idle User can also define whether RTP packets will be captured or not from With RTP Packets option. When the capture configuration is set, press Start button to start packet capture. The Status will become RUNNING while capturing, as showed in Figure 7: Packet Capture when running.

  • Page 96: Click-To-Dial

    CLICK-TO-DIAL From GRP2615 Web GUI, users could dial out with Click-to-Dial feature on the top of the Web GUI. Before using the Click-To-Dial feature, make sure the option "Click-To-Dial Feature" under web GUI→Settings→Call Features is turned on. If no account registered, the icon will be in grey ;...

  • Page 97: Outbound Notification Support

    Terminated Call Registered Open DND Unregistered Close DND Off Hook Open Forward On Hook Close Forward Incoming Call Blind Transfer Outgoing Call Attended Transfer Missed Call Hold Call Established Call UnHold Call P a g e GRP2615 Administration Guide Version 1.0.0.31...

  • Page 98: Table 12: Action Url - Supported Dynamic Variables

    The display name of the called number on the phone $remote The call number on the remote phone $display_remote The display name of the call number on the remote phone $active_user The account number during a call on the phone P a g e GRP2615 Administration Guide Version 1.0.0.31...

  • Page 99: Table 13: Action Url Parameters P-Values

    Table 13: Action URL Parameters P-values P Value Web UI Option Value Format P8304 Setup Completed P8305 Registered P8306 Unregistered P8308 Off Hook String P8309 On Hook P8310 Incoming Call P8311 Outgoing Call P a g e GRP2615 Administration Guide Version 1.0.0.31...

  • Page 100: Figure 11: Action Url - Add Destination

    The options under phone’s web UI→Settings→Outbound Notification→Destination configures the server information destination of the outbound notification. Click on “Add Destination” and users will see following window to configure destination server information. Figure 11: Action URL - Add Destination P a g e GRP2615 Administration Guide Version 1.0.0.31...

  • Page 101: Table 14: Action Url - Add Destination Settings

    String. Each P value consists of all the options configured for this destination. P9911 Destination 2 Example 1 - Destination 1 with protocol XMPP and 2 extra Attributes P9912 Destination 3 configured: P9910=serverName=destination1&protocol=XMPP&serverAddress=talk. P9913 Destination 4 google.com&port=5222&user=username1&password=password1&from= &to=to1&domain=gmail.com&extraAttrName1=extraAttrValue1&extraAttr P9914 Destination 5 Name2=extraAttrValue2 P a g e GRP2615 Administration Guide Version 1.0.0.31...

  • Page 102: Table 16: Action Url - Notification Options

    Configures the name of the destination where the outbound notification Destination will be sent to. Configures the subject of Email notification. This option is only Subject applicable to SMTP protocol and it is not editable for other protocols. P a g e GRP2615 Administration Guide Version 1.0.0.31...

  • Page 103: Table 17: Action Url Notification - Events And Dynamic Attributes

    The timestamp when the call is forwarded fwNumber Call Forward destination number fwReason Call Forward reason OAMUser OAM user name such as “admin” OAM_Login OAM login source. The value can be “SSH” or OAMLoginSource “WebGUI” P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 104 Account number associated with the call remoteNumber The remote party number Outgoing_Call remoteName The remote party name localNumber The local party number localName The local party name sipServer The SIP server address of the account P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 105 Line number associated with the call account Account number associated with the call Call Hold remoteNumber The remote party number remoteName The remote party name localNumber The local party number P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 106 The SIP server address of the account call-id The SIP dialog call ID Time The time stamp when the call is transferred transferName Transferred party name transferNumber Transferred party number P a g e GRP2615 Administration Guide Version 1.0.0.31...

  • Page 107: Table 18: Action Url Notification P-Values

    Example 2 – Notification 2 for event “Incoming_Call” to destination 2, with 2 extra Attributes configured: P9926 Notification 7 P9921= eventName=Incoming_Call&destName=destination2&subject=Incoming P9927 Notification 8 Call Alert&msg=You have an {callType} call from P a g e GRP2615 Administration Guide Version 1.0.0.31...
  • Page 108 Notification 10 {time}.&extraAttrName1=extraAttrValue1&extraAttrName2=extraAttrValue2 … … P9993 Notification 73 The highlighted strings in above examples are the actual values configured P9994 Notification 74 in each field for the notification. P9995 Notification 75 P a g e GRP2615 Administration Guide Version 1.0.0.31...

  • Page 109: Upgrading And Provisioning

    Firmware Upgrade The GRP2615 can be upgraded via TFTP / FTP / FTPS / HTTP / HTTPS by configuring the URL/IP Address for the TFTP / HTTP / HTTPS / FTP / FTPS server and selecting a download method. Configure a valid URL for TFTP, FTP/FTPS or HTTP/HTTPS, the server name can be FQDN or IP address.

  • Page 110: Upgrade Via Web Gui

    3. Launch the TFTP server and go to the File menu→Configure→Security to change the TFTP server's default setting from "Receive Only" to "Transmit Only" for the firmware upgrade. 4. Start the TFTP server and configure the TFTP server in the phone’s web configuration interface. P a g e GRP2615 Administration Guide Version 1.0.0.31...

  • Page 111: Phone Provisioning

    "New Password" in the Web GUI→Maintenance→Web Access page→Admin Password. For a detailed parameter list, please refer to the corresponding configuration template. When the GRP2615 boots up or reboots, it will issue a request to download an XML file named "cfgxxxxxxxxxxxx.xml", where "xxxxxxxxxxxx" is the MAC address of the phone, i.e., "cfg000b820102ab"...
  • Page 112 URL in the Pvalue field of each certificate and/or key. (e.g. http://ProvisionServer_address/SIP-TLS-Certificate.pem) The phone will then process the URL, search for the appropriate certificate/Key file, download it and then apply it into the phone. P a g e GRP2615 Administration Guide Version 1.0.0.31...

  • Page 113: No Touch Provisioning

    Similarly, phone will pop up reboot banner while idle, if user presses HOLD key and LEFT navigation key together. After the provision or reboot banner pops up on LCD screen, user could press YES/NO Softkey to confirm/cancel the action. P a g e GRP2615 Administration Guide Version 1.0.0.31...

  • Page 114: Grp2615 Tools

    VoIP service provider. Ping: Makes the phone ping an URL to check if it has access to it. Traceroute: Checks the route packets take to the specified URL. Figure 16: GRP2615 Tools P a g e GRP2615 Administration Guide...

  • Page 115: Restore Factory Default Setting

    4. A warning window will pop out to make sure a reset is requested and confirmed. Press the "Yes" Softkey to confirm and the phone will reboot, or “No” Softkey to cancel the Reset. Figure 17: Factory Reset using LCD Menu P a g e GRP2615 Administration Guide Version 1.0.0.31...

  • Page 116: Experiencing Grp2615

    Thank you again for purchasing Grandstream IP phone, it will be sure to bring convenience and color to both your business and personal life. P a g e GRP2615 Administration Guide Version 1.0.0.31...

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