Grandstream Networks GRP26 Series Sip Presence Manual
  1. Manuals
  2. Brands
  3. Grandstream Networks Manuals
  4. IP Phone
  5. GRP26 Series
  6. Sip presence manual

Grandstream Networks GRP26 Series Sip Presence Manual

Carrier-grade ip phones
Hide thumbs Also See for GRP26 Series:
Table of Contents

Advertisement

Quick Links

Grandstream Networks, Inc.
GRP26XX Carrier-Grade IP Phones
SIP Presence Guide

Advertisement

Table of Contents
loading

Related Manuals for Grandstream Networks GRP26 Series

Summary of Contents for Grandstream Networks GRP26 Series

  • Page 1 Grandstream Networks, Inc. GRP26XX Carrier-Grade IP Phones SIP Presence Guide...

  • Page 2: Table Of Contents

    Table of Contents SUPPORTED DEVICES ....................4 INTRODUCTION ......................5 OVERVIEW ........................6 SETTING YOUR PRESENCE STATUS ................7 Setting Presence Status via Admin Web Interface ................7 Setting Presence Status via User Portal ....................9 Setting Presence Status via Feature Code.................... 9 MONITORING PRESENCE STATUS ................
  • Page 3 Table of Figures Figure 1 : SIP Presence Feature........................6 Figure 2 : Presence Status..........................7 Figure 3: Custom Presence Status ....................... 8 Figure 4 : Extensions Presence Status ......................8 Figure 5 : Presence Status in User Portal ..................... 9 Figure 6 : Presence Status Feature Code ....................

  • Page 4: Supported Devices

    SUPPORTED DEVICES Supported Model Firmware Using VPK Using MPK Using EXT board (Visual Status) (LED Status) (LED Status) GRP26XX Series GRP2612 1.0.0.31 or higher GRP2613 1.0.0.31 or higher GRP2614 1.0.0.31 or higher 1.0.0.31 or higher GRP2615 P a g e SIP Presence Guide...

  • Page 5: Introduction

    INTRODUCTION The UCM6XXX is now offering the ability to subscribe to extensions state, and to be informed about the current presence status of a coworker phone extension. So far, the users can use the BLF (Busy Lamp Field) to check the phone communication state, and will be advertised of every state change (Idle / Ringing / Connected), the added value of SIP Presence is to keep the user advertised on the monitored extension’s current general state as well (Available / Busy / DND …).

  • Page 6: Overview

    OVERVIEW The SIP Presence feature improves the users monitoring on the UCM6xxx and extends the VPKs/MPKs utility on end points. A Busy Lamp is limited in its usability to phone line status, it can provide line connectivity and calling status, but something more informative is required. SIP Presence can provide ability to be informed about user’s extension when it’s offline / online like a Busy Lamp, but that’s just the basis.

  • Page 7: Setting Your Presence Status

    SETTING YOUR PRESENCE STATUS Setting Presence Status via Admin Web Interface The SIP Presence feature on UCM6xxx includes six available statuses, users can access to the UCM Web GUIExtension/TrunkExtensionsFeatures and list the different statuses: Figure 2 : Presence Status The above screenshot shows the available statuses, user can select a status depending on their availability and preferences.

  • Page 8: Figure 3: Custom Presence Status

    The default status among the listed ones above is ‘Available’, changing it will generate a NOTIFY message that will be sent to all the subscribed presence watchers. Users can also set a new custom state under the “Custom Presence Status” tab, following figure shows a new custom presence status named “InMeeting”: Figure 3: Custom Presence Status To simplify the status viewing, a new column was added to the main Extensions page, listing all the...

  • Page 9: Setting Presence Status Via User Portal

    Setting Presence Status via User Portal Users can also login to their portal to view and edit their Presence Status, this feature is available when accessing to the user portal and navigating to Basic InformationExtensionsFeatures. The same six statuses are also available, and user can select any status as displayed in the following screenshot: Figure 5 : Presence Status in User Portal Setting Presence Status via Feature Code...

  • Page 10: Figure 6 : Presence Status Feature Code

    Figure 6 : Presence Status Feature Code When dialing Presence feature code, users have also six available states, below is the order you get on voice prompt when dialing the feature code: 1- Unavailable: Press ‘1’ to set the Available state. 2- Available: Press ‘2’...

  • Page 11: Monitoring Presence Status

    MONITORING PRESENCE STATUS Using VMPKs In our scenario, we will be using GRP2614 phone to illustrate the use of VMPKs to monitor another SIP entity’s Presence status. The recommendations on the GRP phone before proceeding to the presence watcher configuration on the VMPKs are as follow: ...

  • Page 12: Figure 8 : Vmpks Configuration

    Figure 8 : VMPKs Configuration Click on “Edit VPK” for the line (VPK) you would like to configure. A new window will pop up for VPK configuration, up to 20 mode options can be selected for the VPK, select presence watcher. Once done, press “Save”...

  • Page 13: Figure 10 : Presence Dnd Status On Grp26Xx

    Once done, phone will display the new VMPK with monitored extension and status icon, the LED should be Green, as displayed in the following screenshot: Figure 10 : Presence DND Status on GRP26XX Six presence statuses lead to six VMPKs and icons states. Each status is indicated by a different icon on the LCD and different LED color and Label color.

  • Page 14: Using Extension Boards And Mpks

    Please find the icon indications below for different Presence Status (Starting from firmware 1.0.0.31): Table 3: VPK Icon Indications on GRP26XX phones VPK Mode State Icon + Label Status Available GREEN GREY Away GREEN Chat Presence Watcher BLUE Custom Status GREY Unavailable Using Extension Boards and MPKs...

This manual is also suitable for:

Grp2600 seriesGrp2612Grp2613Grp2615Grp2614

Table of Contents