On-Site Maintenance Contracts; Training; Documentation; Table 1-2 - Rs And R Customer Charges - Lucent 5ESS DRM User Manual

235-200-150
January 2007
WARRANTY
IN WARRANTY NTF charge
OUT OF WARRANTY NTF charge TF charge TF charge TF charge Junk with R/SandR Handling charge
For additional information on the Return and Repair policy, see 235-105-110:5ESS
Switch System Maintenance Requirements and Tools , section "Repair Service and
Return Procedures."

1.10 ON-SITE MAINTENANCE CONTRACTS

Lucent Worldwide Services (LWS) offers an optional on-site maintenance contract for
the Sun Microsystem components of all of the DRM configurations. This optional
service provides for on-site repair to avoid the need for maintaining spares and to
avoid delays in shipping defective hardware to SES or R/SandR for replacement/repair.
For more information, contact your LWS sales representative.

1.11 TRAINING

The self paced multimedia course, ES5M03D, 5ESS Switch Distinctive Remote Module
(DRM) Maintenance Training, is available. For course information, access the Lucent
Product Training Catalog on-line at
https://www.lucent-product-training.com/SabaWeb/.
To order the multimedia course call 1-888-LUCENT8 (1-888-582-3688), prompt 2.

1.12 DOCUMENTATION

Note: The procedures in 235-200-150, 5ESS Switch Distinctive Remote Module
(DRM) User's Guide, have been customized for DRM and therefore may be different
from those appearing in the 5ESS switch core documentation.
The 235-200-145, 5ESS Switch OneLink Manager
(ASM) User's Guide, can be accessed by selecting the library button on any of the ASM
GUI pages.
The following 5ESS switch core documents are referenced at various locations within
this document:
•
235-040-100, 5ESS Switch Operations, Administration, and Maintenance
Planning Guide
•
235-070-100, 5ESS Switch Administration and Engineering Guidelines
•
235-080-100, Translations Guide (TG-5)
•
235-100-125, 5ESS Switch System Description
•
235-105-110, 5ESS Switch System Maintenance Requirements and Tools
•
235-105-210, 5ESS Switch Routine Operations and Maintenance Procedures
•
235-105-220, 5ESS Switch Corrective Maintenance Procedures
•
235-105-231, 5ESS Switch Hardware Change Procedures - Growth
•
235-105-331, 5ESS Switch Hardware Change Procedures - Degrowth
•
235-118-2XX, 5ESS Switch Recent Change Reference and Recent Change
Procedures
Issue 3.00N
Table 1-2 — RS And R Customer Charges
NTF TF
0 TF charge TF charge Replace
TAMPER ABUSE
™
Administrative Services Module
INTRODUCTION
UNREPAIRABLE
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