Troubleshooting - Barbecook STELLA 3221 User Manual

14

TROUBLESHOOTING

Problem
Not enough heat
Excessive heat and/or flare-ups
Heat not distributed evenly
over grill surface
Yellow flames
Incomplete flame
Flash-backs (flames outside
venturis/at control knobs)
Flames higher than edge of
bowl
Pressure regulator hums
Burner whistles when set to
LOW
Impossible to light burner
(using either igniter or match)
Impossible to light burner with
igniter
No sparks nor sound when
pressing igniter
Probable cause(s)
• Gas supply not open
• Venturis not placed over openings of gas valves
• Burner openings blocked
• Gas cylinder (almost) empty
• Pressure regulator not connected correctly to
cylinder and/or hose
• Food too fatty
• Fat drain hole blocked, fat in bowl and/or fat on
burners
• Burner hoods not mounted correctly
• Temperature too high
Some heat differences are normal, see "11.6 Making
optimal use of the heat" and "11.7 Taking advantage
of the heat zones". Probable cause(s) for big heat
differences:
• Burners hoods not mounted correctly
• Appliance not preheated
• Burners or venturis blocked
• Salt on burners
• Appliance connected to butane
Burner blocked, pierced or rusted
Burners or venturis blocked
• Lots of wind
• Gas cylinder (almost) empty
• Fat in bowl and/or on burners
• Hot weather
• New (full) gas cylinder
Gas injector, venturi and/or burner dirty
• Burner or venturi blocked
• No gas supply
• No battery installed or battery not installed
correctly
• Igniter wiring not mounted correctly
• Electrode damaged
• Faulty ground
• Faulty igniter
• No battery installed or battery not installed
correctly
• Empty battery
• Igniter button not assembled correctly
• Faulty spark generator
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Solution(s)
• Open gas supply
• Place venturis over openings of gas valves
• Clean burner openings or replace burners
• Replace gas cylinder
• Reconnect pressure regulator to cylinder and/or
hose
• Trim excess fat or set burners to a low position
• Clean fat drain hole, bowl and burners
• Mount burner hoods correctly
• Set burners to a lower temperature and/or grill
food indirectly
• Mount burner hoods correctly
• Preheat appliance
• Clean burners and venturis
• Clean burners
• Connect appliance to propane, using an
appropriate pressure regulator
Clean or replace burner
1 Close gas supply and set burners to OFF.
2 Let appliance cool down.
3 Clean burners and venturis.
• Put appliance with rear side towards wind
• Replace gas cylinder
• Clean bowl, clean burners and replace Leaf
Not a hazard or defect. Should stop automatically
after a while.
Clean gas injector, venturi and burner
• Clean burner and venturi
• Open gas supply and press safety knob on
pressure regulator (not present on all regulators)
• (Re)install battery, with terminals positioned
correctly
• Check and re-assemble all igniter connections
• Replace electrode
• Check and re-assemble electrodes, burners and
igniter
• Replace igniter
• (Re)install battery, with terminals positioned
correctly
• Replace battery
• Re-assemble igniter button
• Replace spark generator
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