Service & Support; Returning Printers Back To Nanoptix For Repairs (Rma); Technical Support Contact Information - Nanoptix SPILL PROOF Service Manual

8 Service & Support

Returning printers back to NANOPTIX for repairs (RMA)


Send return approval request to NANOPTIX Inc. which should include:
Printer model #
-
Serial #
-
Brief problem description
-

Ship defective products to NANOPTIX Inc.

Ensure that each package being sent is identified by the specified RMA number
NOTE: Make sure to insert a blank ticket or a piece of paper between thermal print head
and roller for shipping and storage.
Canada and International
RMA # XXXXXX
NANOPTIX Inc.
699 Champlain St.
Dieppe, NB, Canada
E1A 1P6
Australia
RMA # XXXXXX
NANOPTIX Inc.
c/o Consolidated Poker Machines
6/4A Foundry Road
Seven Hills, NSW, Australia
2147
NOTE: It is imperative that every package clearly identified by an RMA number.
Document # 720003-0000
December 2015
SPILL PROOF / SPILL PROOF CUTS
United States of America
RMA # XXXXXX
NANOPTIX Inc.
c/o Brunswick Brokers
48 Customs Loop
Houlton, ME, USA
04730
Europe
RMA # XXXXXX
NANOPTIX Inc.
c/o Axiohm SAS
33 bis, route de Malesherbes
PUISEAUX, France
45390
Service Manual
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