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Heavy Duty Kiosk Thermal Printer
Owner's Manual
First Edition: April 2003
Last Revision: November 2020
Document #103701-0000R00

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Summary of Contents for Nanoptix Heavy Duty Kiosk

  • Page 1 Heavy Duty Kiosk Thermal Printer Owner's Manual First Edition: April 2003 Last Revision: November 2020 Document #103701-0000R00...
  • Page 2 However, there is no guarantee that interference to radio communications will not occur in a particular commercial installation. If this equipment does cause interference, which can be determined by turning the equipment off and on, the user is encouraged to contact Nanoptix Inc. immediately.
  • Page 3 AC line filtering, over-current and short-circuit protection. Use of this product with a power supply other than the Nanoptix Inc. power supply will require you to test the power supply and Nanoptix Inc. printer for FCC and CE mark certification.
  • Page 4: Table Of Contents

    Heavy Duty Kiosk Thermal Printer Owner’s Manual Table of Contents 1. ABOUT THE PRINTER ............... 1 1.1 Description of Printer ................... 1 1.2 Options Available ..................2 1.3 General specifications .................. 2 1.4 Printer Controls ..................... 3 To reset Printer......................3 Paper Feed Button ......................
  • Page 5 Heavy Duty Kiosk Thermal Printer Owner’s Manual Figures 1: N ................1 IGURE ANOPTIX EAVY IOSK RINTER 2: R ......................3 IGURE ESETTING RINTER 3: P ......................4 IGURE APER UTTON 4: L ........................ 5 IGURE OADING APER 5: I .......................
  • Page 6 Heavy Duty Kiosk Thermal Printer Owner’s Manual Tables 1: S ........................2 ABLE PECIFICATION 2: T LED ............... 10 ABLE ROUBLESHOOTING WITH THE STATUS 3: T ................. 10 ABLE ROUBLESHOOTING RINTING ROBLEMS 4: P ....................11 ABLE RINTER 5: T ..................
  • Page 7: About The Printer

    1. About the Printer 1.1 Description of Printer The Nanoptix Heavy Duty Kiosk printer is extremely fast, quiet, and very reliable. With thermal printing technology, there is no ribbon cassette to change, and paper loading is extremely simple. The paper roll mounting bracket is designed to be mounted on the left side or on the right side.
  • Page 8: Options Available

    Heavy Duty Kiosk Thermal Printer Owner’s Manual 1.2 Options Available There are several options available for the Nanoptix Heavy Duty Kiosk. Please call your representative for the most recent information at 1-888-983-3030 (Toll-free North America) or 506-384-3388 or by e-mail at info@nanoptix.com.
  • Page 9: Printer Controls

    Heavy Duty Kiosk Thermal Printer Owner’s Manual 1.4 Printer Controls To reset Printer Simply plug and unplug the printer to reset the printer in case of a fault condition. Once the printer is re-plugged, the printer goes through a startup routine and resets itself.
  • Page 10: Paper Feed Button

    Heavy Duty Kiosk Thermal Printer Owner’s Manual Paper Feed Button Use the Paper Feed Button to advance the paper. Figure 3: Paper Feed Button 103701-0000R00 November 2020...
  • Page 11: Changing Paper

    Heavy Duty Kiosk Thermal Printer Owner’s Manual 1.5 Changing Paper Caution: Do not operate the printer if the printer runs out of paper. The printer will not operate without paper, but it may continue to accept data from the host computer.
  • Page 12: Figure 5: Inserting The Paper

    Heavy Duty Kiosk Thermal Printer Owner’s Manual 3. Open the front door of the printer by pulling on the handle. 4. Pull up on the paper tensioner (arrow 1 in figure below). Then pull the paper underneath the tensioner then up (arrow 2 in figure below).
  • Page 13: Figure 6: Aligning The Paper

    Heavy Duty Kiosk Thermal Printer Owner’s Manual 5. Align the left edge of the paper to the line on the label as shown in figure below. Figure 6: Aligning the paper 103701-0000R00 November 2020...
  • Page 14: Figure 7: Closing Door

    Heavy Duty Kiosk Thermal Printer Owner’s Manual 6. Close the door as illustrated. Figure 7: Closing door 7. Press the paper feed button. The paper will advance and the paper will be cut, leaving a clean edge for the next printed ticket.
  • Page 15: Testing The Printer

    Heavy Duty Kiosk Thermal Printer Owner’s Manual 1.6 Testing the Printer Run this test to check the printer. The test prints and cuts a resident test ticket. Verify this ticket to judge the printing quality. Model: TITANIA Firmware: TIT-2.41G-61UCS COMMUNICATION...
  • Page 16: Troubleshooting The Printer

    Heavy Duty Kiosk Thermal Printer Owner’s Manual 1.7 Troubleshooting the Printer The printer is simple and generally trouble-free, but from time to time minor problems may occur. Follow these procedures to determine the cause and resolution of any problems the printer may be having. If the procedures in this section do not correct the problem, contact a service representative.
  • Page 17: Printer Does Not Work

    Heavy Duty Kiosk Thermal Printer Owner’s Manual Printer Does Not Work Problem Possible Causes What to Do Check that printer cables are properly connected on both ends. Printer not plugged in. Printer Does Not Check that the host or Function When Turned power supply is getting power.
  • Page 18: Media And Supplies Guide

    Heavy Duty Kiosk Thermal Printer Owner’s Manual 2. Media and Supplies Guide 2.1 Thermal Paper Specifications The printer requires qualified thermal paper with the following dimensions: Width Diameter Recommended Inside Core Diameter 82.5 mm ± .2 mm (3.25 in. ± .008 250 mm max.
  • Page 19: Ordering Miscellaneous Supplies

    Heavy Duty Kiosk Thermal Printer Owner’s Manual 2.3 Ordering Miscellaneous Supplies Power Supply and Power Cords Contact your sales representative to order the power supply and power cords listed in the table. The numbers are for reference only. Suppliers may use other numbers.
  • Page 20: Communication Cables Pin-Out

    Heavy Duty Kiosk Thermal Printer Owner’s Manual Communication Cables Pin-Out The tables below detail the connection pin-out for the RS-232 interface (Female DB-9). Signal Name Printer I/O Host I/O Printer Function 51R pull up to 5V Input Aux Power (low current)
  • Page 21: Communicating With The Printer

    If you are not required to emulate other printer, please ask your sales representative for the latest Nanoptix Windows Driver or the “Nanoptix Programming Guide” which will list the Nanoptix ESC/P commands.
  • Page 22: Appendix A: Mechanical Drawings

    Heavy Duty Kiosk Thermal Printer Owner’s Manual APPENDIX A: Mechanical Drawings Figure 9: Mechanical Dimensions Front 103701-0000R00 November 2020...
  • Page 23: Figure 10: Mechanical Dimensions Side

    Heavy Duty Kiosk Thermal Printer Owner’s Manual Figure 10: Mechanical Dimensions Side 103701-0000R00 November 2020...
  • Page 24: Figure 11: Mechanical Dimensions Top

    Heavy Duty Kiosk Thermal Printer Owner’s Manual Figure 11: Mechanical Dimensions Top 103701-0000R00 November 2020...

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