Related Manuals for Nanoptix DSP-HPQ
Summary of Contents for Nanoptix DSP-HPQ
- Page 1 High Speed Video Lottery+ Thermal Printer Owner's Manual First Edition: November 2014 Last Revision: May 2017 Document # 720007-0010R...
- Page 2 Legal Notices Disclaimer Information in this document is subject to change without notice. Consult your Nanoptix Inc. sales representative for information that is applicable and current. Nanoptix Inc. reserves the right to improve products as new technology, components, software, and firmware become available.
- Page 3 AC line filtering, over-current and short-circuit protection. Use of this product with a power supply other than the Nanoptix Inc. power supply will require you to test the power supply and Nanoptix Inc. printer for FCC and CE mark certification.
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Page 4: Table Of Contents
Communication Cables Pin-Out 2.4 Communicating with the Printer ..............14 Printer Disassembly Printer Maintenance Instructions 5. Service & Support 5.1 Returning printers back to Nanoptix for repairs (RMA) ......20 5.2 Technical Support Contact Information ............ 20 720007-0010R May 2017... - Page 5 High Speed Video Lottery+ Thermal Printer Owner’s Manual Figures ………………………………………………… 1 1: H IGURE PEED IDEO OTTERY RINTER ……………………………………………………………………… 3 2: R IGURE ESETTING RINTER …………………………………………………………………….. 4 3: P IGURE APER UTTON ………………………………………………………………. 5 4: S LED P IGURE OSITIONS ……………………………………………………………………………6 5: L IGURE...
- Page 6 High Speed Video Lottery+ Thermal Printer Owner’s Manual Tables …………………………………………………………………………… 2 1: S ABLE PECIFICATION 2: T LED………………………………………………. 10 ABLE ROUBLESHOOTING TATUS …………………………………………….. 11 3: T ABLE ROUBLESHOOTING RINTING ROBLEMS …………………………………………………………….. 11 4: P ABLE RINTER …………………………………………………………. 12 5: T ABLE HERMAL APER...
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Page 7: About The Printer
1. About the Printer 1.1 Description of Printer The Nanoptix High Speed Video Lottery+ thermal printer is extremely fast, quiet, and very reliable. With thermal printing technology, there is no ribbon cassette to change, and paper loading is extremely simple. -
Page 8: General Specifications
High Speed Video Lottery+ Thermal Printer Owner’s Manual 1.2 General specifications Print Method Direct Thermal Resolution 8 dot/mm (203 dpi) Paper Width 82.5mm ± 0.5mm 99 μm Max Paper Thickness 63 μm Min Paper Thickness 200 mm Max Roll Diameter 25 mm Min Core Diameter Max Core Thickness... -
Page 9: Printer Controls
High Speed Video Lottery+ Thermal Printer Owner’s Manual 1.3 Printer Controls To reset Printer For the High Speed Video Lottery+ thermal printer simply disconnect and reconnect the printer’s power connector to reset the printer in case of a fault condition. Once the printer is reconnected, the printer goes through a startup routine and resets itself. -
Page 10: Paper Feed Button
High Speed Video Lottery+ Thermal Printer Owner’s Manual Paper Feed Button Use the Paper Feed Button to advance the paper. Figure 3: Paper Feed Button 720007-0010R May 2017... -
Page 11: Light Emitting Diode
High Speed Video Lottery+ Thermal Printer Owner’s Manual Light Emitting Diode The LED on the main controller board shows the printer status. Figure 4: Side View LED Positions 720007-0010R May 2017... -
Page 12: Changing Paper
High Speed Video Lottery+ Thermal Printer Owner’s Manual 1.4 Changing Paper Caution: Do not attempt to operate the printer if it runs out of paper. The printer will report paper out, but it may continue to accept data from the host computer. Because the printer cannot print any transactions, the data will be lost. -
Page 13: Figure 6: Paper Path
High Speed Video Lottery+ Thermal Printer Owner’s Manual 4. When loading the paper ensure it passes on the near (curved) side of the lower take up bracket. Figure 6: Paper path, lower take up 720007-0010R May 2017... -
Page 14: Figure 7: Inserting Paper
High Speed Video Lottery+ Thermal Printer Owner’s Manual Raise the paper on the upper take up mechanism, then feed the paper between the metal tabs through the print head, once far enough, the paper in sensor will activate and feed paper to a predetermined length, the paper will advance and will be cut, leaving a clean edge for the next printed ticket. -
Page 15: Testing The Printer
To print the test ticket, power-on the printer while pressing and holding the Paper Feed Button (Figure 3) for approximately 5 seconds. A test ticket will be printed approximately 5 seconds later. Model: DSP-HPQ HSVL – 5.15B Firmware: Protocol: E-T88... -
Page 16: Troubleshooting The Printer
High Speed Video Lottery+ Thermal Printer Owner’s Manual 1.6 Troubleshooting the Printer The printer is simple and generally trouble-free, but from time to time minor problems may occur. Follow these procedures to determine the cause and resolution of any problems the printer may be having. -
Page 17: Printing Problems
High Speed Video Lottery+ Thermal Printer Owner’s Manual Printing Problems Problem Possible Causes What to Do Receipt does not come Paper is jammed. Press latch to open door, inspect the cutter, out all the way. and clear any jammed paper. Printer starts to print, Paper is jammed. -
Page 18: Media And Supplies Guide
Appleton, WI 54912-0359 Kanzaki Specialty Papers 1.888.KANZAKI (USA) Tel: 888-526-9254 1350 Main Street Fax: 413-731-8864 Springfield, MA 01103 Table 6: Ordering Thermal Paper Note: Contact your Nanoptix sales representative for more information from our toll free line at 1-888-983-3030. 720007-0010R May 2017... -
Page 19: Ordering Miscellaneous Supplies
213005-0003R 24V, 60W Power Supply (4 Pin Molex connector) GDS Standard Table 7: Power Cord Part Number Contact your Nanoptix sales representative for more information from our toll free line at 1-888-983-3030. Ordering Communication Cables Please specify the Nanoptix part number when ordering communication cables. -
Page 20: Communication Cables Pin-Out
If you are not required to emulate other printers, please ask your sales representative for the latest Nanoptix Windows Driver or the “Nanoptix Programming Guide” which will list the Nanoptix ESC/P commands. -
Page 21: Printer Disassembly
High Speed Video Lottery+ Thermal Printer Owner’s Manual 3. Printer Disassembly Use ESD protection (such as a wrist strap) anytime a PCB is exposed Removing the Mech. Assembly 1. Remove the power source from the printer before disassembly. 2. Remove the paper feeding into the print head by following the steps in reverse outlined in 1.4 (Changing the paper) 3. -
Page 22: Figure 10: Pcb Panel Cover
High Speed Video Lottery+ Thermal Printer Owner’s Manual 4. Remove the panel covering the main board by loosening the screw at the top of the panel. Figure 10: PCB Panel Cover Removal 5. Remove both screws on either side of the Mech. as well as the screw holding the ground wire. -
Page 23: Figure 12: Mech . Harness
High Speed Video Lottery+ Thermal Printer Owner’s Manual 6. Unplug both harnesses that are going to the main board. Figure 12: Mech. Harness Removal 7. With the harnesses removed, pull the mech. out of its bracket. Figure 13: Mech. Removal 720007-0010R May 2017... -
Page 24: Printer Maintenance Instructions
Owner’s Manual 4. Printer Maintenance Instructions Note: Under normal operating conditions, the minimum interval for cleaning the Nanoptix HSVL printer is 3 months or 5km of paper printed, whichever is reached first. If colored paper is being used, cleaning may need to be performed as often as once every kilometer printed. -
Page 25: Figure 15: Cleaning Locations
High Speed Video Lottery+ Thermal Printer Owner’s Manual 2. The paper roller, labeled “1” and the paper in sensor, labeled “2” are both located on the base platform. The print head itself, labeled “3”, is located above. All three can be cleaned with a cotton swab and isopropyl alcohol. -
Page 26: Service & Support
High Speed Video Lottery+ Thermal Printer Owner’s Manual 5. Service & Support 5.1 Returning printers back to Nanoptix for repairs (RMA) • Send repair approval request to Nanoptix Inc. which should include: Printer model # Serial # Brief problem description •...
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