Legal Notices Disclaimer Information in this document is subject to change without notice. Consult your Nanoptix Inc. sales representative for information that is applicable and current. Nanoptix Inc. reserves the right to improve products as new technology, components, software, and firmware become available.
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AC line filtering, over-current and short-circuit protection. Use of this product with a power supply other than the Nanoptix Inc. power supply will require you to test the power supply and Nanoptix Inc. printer for FCC and CE mark certification.
High Speed Kiosk Thermal Printer Owner’s Manual Table of Contents About the Printer ..............1 1.1 Description of Printer ...................1 1.2 Models Available...................2 1.3 General specifications..................2 1.3 Printer Controls.....................3 To reset Printer ........................3 Paper Feed Button........................4 LED ............................5 1.4 Changing Paper ....................6...
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High Speed Kiosk Thermal Printer Owner’s Manual Figures 1: H ..................... 1 IGURE PEED IOSK RINTER 2: R ......................3 IGURE ESETTING RINTER 3: P ......................4 IGURE APER UTTON 4: LED P ........................ 5 IGURE OSITIONS 5: L ........................ 6...
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High Speed Kiosk Thermal Printer Owner’s Manual Tables 1: S ........................2 ABLE PECIFICATION 2: T LED ................10 ABLE ROUBLESHOOTING TATUS 3: T ................. 11 ABLE ROUBLESHOOTING RINTING ROBLEMS 4: P ....................11 ABLE RINTER 5: T ..................12...
1. About the Printer 1.1 Description of Printer The Nanoptix High Speed Kiosk thermal printer is extremely fast, quiet, and very reliable. With thermal printing technology, there is no ribbon cassette to change, and paper loading is extremely simple. The printer may be configured with a left hand or right hand paper loading option.
High Speed Kiosk Thermal Printer Owner’s Manual 1.2 Models Available There are several options available for the Nanoptix High Speed Kiosk. Please call your representative for the most recent information at 1-888-983-3030 (Toll- free North America) or 506-384-3388 or by e-mail at info@nanoptix.com.
High Speed Kiosk Thermal Printer Owner’s Manual 1.3 Printer Controls To reset Printer Simply plug and unplug the printer to reset the printer in case of a fault condition. Once the printer is re-plugged, the printer goes through a startup routine and resets itself.
High Speed Kiosk Thermal Printer Owner’s Manual Paper Feed Button Use the Paper Feed Button to advance the paper. Figure 3: Paper Feed Button 103700--0000R-00 November 2006...
High Speed Kiosk Thermal Printer Owner’s Manual The LED on the main controller board shows the printer status. Figure 4: LED Positions 103700--0000R-00 November 2006...
High Speed Kiosk Thermal Printer Owner’s Manual 1.4 Changing Paper Caution: Do not operate the printer if it runs out of paper. The printer will not operate without paper, but it may continue to accept data from the host computer. Because the printer cannot print any transactions, the data may be lost.
High Speed Kiosk Thermal Printer Owner’s Manual 3. Feed paper in between metal plates. Figure 6: Inserting Paper 4. Press the paper feed button. The paper will advance and the paper will be cut, leaving a clean edge for the next printed ticket.
High Speed Kiosk Thermal Printer Owner’s Manual Note: In the event of a paper jam, push down on the latch to open the door, remove obstruction and follow above instructions on inserting the paper. Figure 7: Clearing Paper Jam 103700--0000R-00...
High Speed Kiosk Thermal Printer Owner’s Manual 1.6 Testing the Printer Run this test to check the printer. The test prints and cuts a resident test ticket. Verify this ticket to ensure unit is printing and operating correctly. To print the test ticket, power-on the printer while pressing and holding the Paper Feed Button for approximately 3 seconds.
High Speed Kiosk Thermal Printer Owner’s Manual 1.7 Troubleshooting the Printer The printer is simple and generally trouble-free, but from time to time minor problems may occur. Follow these procedures to determine the cause and resolution of any problems the printer may be having. If the procedures in this section do not correct the problem, contact a service representative.
High Speed Kiosk Thermal Printer Owner’s Manual Printing Problems Problem Possible Causes What to Do Receipt does not come Paper is jammed. Press latch to open out all the way. door, inspect the cutter, and clear any jammed paper. Printer starts to print, Paper is jammed.
2.2 Ordering Thermal Paper Recommended thermal paper can be ordered direct from Nanoptix. Please specify the Nanoptix part number (p/n) when ordering paper.
102086 Power Cord -Continental Europe (standard C13 “square” inlet connector) 210007-0102R-00 24V, 60W Power Supply Table 8: Power Cord Part Number Contact your Nanoptix sales representative for more information from our toll free line at 1-888-983-3030. 103700--0000R-00 November 2006...
102864-0000R-00 RS232 cable (DB-25 male to DB-9 female) - SCNM925FM Table 9: Communication Cables Part Numbers Contact your Nanoptix sales representative for more information from our toll free line at 1-888-983-3030. Communication Cables Pin-Out Your printer uses industry standard connections for Serial, USB and Cash Drawer functions and is therefore compatible with standard printers and hosts on the market.
If you are not required to emulate other printer, please ask your sales representative for the latest Nanoptix Windows Driver or the “Nanoptix Programming Guide” which will list the Nanoptix ESC/P commands.