Sagem myC-4 Site Technical Documentation
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Sagem myC-4 Site Technical Documentation

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SITE TECHNICAL DOCUMENTATION
Doc. No. :
Version :
Date :
2, rue du Petit Albi, 95800 Cergy Saint-Christophe, France
Tel (33) 1 30 73 50 50 - Fax (33) 1 30 73 50 55
Cergy Saint-Christophe, France
myC-4
SCT U38 SSC DTS 0023
B
February 21, 2005
Produced by
Copyright © 2002
SAGEM

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Summary of Contents for Sagem myC-4

  • Page 1 SITE TECHNICAL DOCUMENTATION myC-4 Doc. No. : SCT U38 SSC DTS 0023 Version : Date : February 21, 2005 Produced by 2, rue du Petit Albi, 95800 Cergy Saint-Christophe, France Tel (33) 1 30 73 50 50 - Fax (33) 1 30 73 50 55 Copyright ©...
  • Page 2 Technical Site Documentation myC-4 NO DISCLOSURE AGREEMENT This document is SAGEM SA property. It can not be copied or communicated in all or part without written authorisation. Ref. SCT U38 SSC DTS 0023 - Index B - February 21, 2005...

  • Page 3: Table Of Contents

    1.1 HOW TO USE THE SITE TECHNICAL DOCUMENTATION.............1-1 1.2 ABREVIATIONS ..........................1-2 1.3 COMMENTS SHEET..........................1-3 CHAPTER 2 - DESCRIPTION - OPERATION 2.1 REMINDERS ABOUT THE GENERAL CHARACTERISTICS OF GSM AND PCS NETWORKS..2-1 2.2 REMINDERS ABOUT myC-4 CHARACTERISTICS ................2-2 2.3 DATA/AUDIO/CHARGE CONNECTOR .....................2-5 2.3.1 Connector description........................2-5 2.3.2 Signal description........................2-5...
  • Page 4 Technical Site Documentation myC-4 SYMPTOM SHEET 05 : KEYPAD…......................3-12 SYMPTOM SHEET 06 : RING TONES....................3-13 SYMPTOM SHEET 07 : VIBRATE ..........….………………………………………..3-14 SYMPTOM SHEET 08 : LOUDSPEAKER/ MICROPHONE……………………………………………… ...3-15 CHAPTER 4 - TESTS AND CHECKS 4.1 GENERAL ABOUT TESTS ........................4-1 4.2 TEST TOOLS .............................4-1...
  • Page 5 PROCEDURE SHEET 1 14 : REMOVING AND REPLACING THE LOUDSPEAKER......5-37 PROCEDURE SHEET 1 15 : ELECTRONIC BOARD EXCHANGE............5-39 LEVEL 3 MAINTENANCE ..........................5-42 PROCEDURE SHEET 3 01 : RETURN TO SAGEM FACTORY.............5-44 PROCEDURE SHEET 3 02 : RETURN TO CUSTOMER……………………………………………………5-45 CHAPTER 6 - ACCESSORIES 6.1 PEDESTRIAN HANDSFREE KIT.......................6-1...

  • Page 6: Chapter 1 - Foreword

    These sheets are updated from time to time in Technical Information Bulletins (TIB). The information contained in this document is non-contractual, since phone characteristics can change. Phones are managed based on SAGEM handset codes; any order for spare parts must refer to these codes (typical code 25 xxx xxx-x).

  • Page 7: Abreviations

    All sheets include illustrations to make it easier to read the procedure. Chapter 1 : Foreword, describes general data about this document. Chapter 2 : Description - Operation, describes general data and options available in the myC-4. Chapter 3 : Symptoms, contains troubleshooting procedures to be carried out on equipment.

  • Page 8: Comments Sheet

    Technical Site Documentation myC-4 Specific Absorption Rate Subscriber Identify Module Short Message Service SMS CB Short Service Message Cell Broadcast Sagem Mobiles Tools Thin Film Transistors USSD Unstructured Supplementary Service Data Video Graphics Array Wireless Application Protocol WiFi Wireless Fidelity...
  • Page 9 Technical Site Documentation myC-4 Document title: Site Technical Document for myC-4 Reference : SCT U38 SSC DTS 0023 Date : Please fill in the following table : Excellent Good Fairly good Passable Easy to find the required information Clarity of information provided...

  • Page 10: Chapter 2 - Description - Operation

    Technical Site Documentation myC-4 CHAPTER 2 - DESCRIPTION - OPERATION REMINDERS ABOUT THE GENERAL NETWORKS CHARACTERISTICS Table 1 below gives the characteristics of the radio interface for the GSM 850 / 900, GSM 1800 systems : GSM 900 GSM 1800...
  • Page 11 Technical Site Documentation myC-4 Table 3: RF power classes Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005 Page...
  • Page 12 Technical Site Documentation myC-4 REMINDERS ABOUT THE CHARACTERISTICS AND OPTIONS OF myC-4 Remark: This information is given for guidance, and is in no way contractual characteristics vary according to customers and countries. GENERAL CHARACTERISTICS Size Dimension (LxWxH, mm) 89.7x44.5x22.9mm (L= 129.7mm when open)
  • Page 13 Technical Site Documentation myC-4 Yes, v4 MULTIMEDIA (cont'd) Notification Predictive text input Video & Images Camera Video Player Image features Image Format BMP, WBMP, PNG, JPEG, GIF Audio Audio Recorder Polyphonic ringtones Hi-Fi ringtones Audio formats IMELODY, MIDI, WAV (PCM, ADPCM), AMR, C-MIDI...
  • Page 14 Technical Site Documentation myC-4 Bio-Rhythm Bio-Calendar SPECIAL FEATURES (cont’d) Keyboard Features Scroll key No , navigator only Keypad lock Silent key Yes, by long press on * International access key Yes, by long press on 0 Personal Management Features Calculator...

  • Page 15: Data/Audio/Charge Connector

    Technical Site Documentation myC-4 DATA/AUDIO/CHARGE CONNECTOR 2.3.1 Connector description This connector is located at the bottom of the transmission module and enable the connection to various accessories. It comprises power supply pins and signals. Connector 2.3.2 Signal description SIGNAL FUNCTION SYMBOL PIN No.
  • Page 16 Technical Site Documentation myC-4 Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005 Page...

  • Page 17: Identification

    Technical Site Documentation myC-4 IDENTIFICATION All phones are identified with an identification label sticked on the antenna. 2.4.1 Illustration 2.4.2 Description a : IMEI (bar code), b : IMEI (15 characters) c : Reference of product / aesthetic used (bar code)
  • Page 18 Technical Site Documentation myC-4 2.4.3 Description after repair A new sticker is positioning by Repairing Centre near the sim card connector: This extra line will appear if the mobile has already been repaired. CRA XXX N° of CRA, 203/N03 Date of repair: (203) repairing day, (03) last digit of year (03→2003).

  • Page 19: Phone Block Diagram

    BASEBAND RADIO LCD / KEYPAD 2.5.2 Standards and environment Conformance Document SAGEM SA declare under its sole responsibility that the product Dual Band GSM/DCS Type B2003 conforms to the requirements of the following EEC directives: EEC Directive 1999/5/CE EN 60950...

  • Page 20: Equipements

    Technical Site Documentation myC-4 EQUIPEMENTS The description and operation of SAGEM myC-4 are given in the "User’s handbook" supplied with the phone. This chapter only describes equipment that operates with the myC-4 phones . 2.6.1 Battery packs Over view 2.6.1.1...

  • Page 21: Mains Modules

    Technical Site Documentation myC-4 2.6.1.3 Charging time The following table shows typical charging times for different batteries. Battery 500 mA travel "Simple" unregulated chargers chargers 230 V Nom. (110 V Nom.) 230 V 254 V (110 V) (121 V) Li-ion 1h45 2.6.2...

  • Page 22: Chapter 3 - Symptoms

    The conclusion of each troubleshooting procedure is : • Return to SAGEM =The Return to the SAGEM centre can concern either the card, or the radiotelephone according to instructions given to the Centres of repair. •...
  • Page 23 Technical Site Documentation myC-4 Ref. SCT U38 SSC DTS 0023 – Index B -February 21, 2005 Page 3-14...

  • Page 24: List Of Reported Defects

    Technical Site Documentation myC-4 LIST OF REPORTED DEFECTS The following is a list of defects that may be reported : Code Indicated fault Procedure Display malfunction Symp Sheet 04 No power up Proc Sheet 1 15 or 3 01 No display up...
  • Page 25 Technical Site Documentation myC-4 Code Indicated fault Procedure Defective loudspeaker (hails) Symp Sheet 08 Loudspeaker voice distortion Symp Sheet 08 Defective microphone Symp Sheet 08 Microphone voice distortion Symp Sheet 08 Vibrating device malfunction (depending Symp Sheet 07 on models)

  • Page 26: Error Messages During Start Up

    Technical Site Documentation myC-4 ERROR MESSAGES DURING START UP Message Meaning Procedure WARNING UNTUNED Invalid EEPROM field (SAGEM) SAGEM Factory Return RADIO PB IMEI Consistency problem at IMEI level SAGEM Factory Return SIM MISSING SIM card missing or badly inserted...
  • Page 27 Technical Site Documentation myC-4 "PUK ERROR" Following input errors Message Meaning "PUK2 BLOCKED" Following input errors "CODE ERROR" The phone code input for locking the mobile is incorrect "NOT AVAIL." Service not implemented in the network "TRY AGAIN" Following a network problem "NETWORK BUSY"...

  • Page 28: List Of Observed Defects

    A SAGEM code is assigned to each confirmed defect. This code should be entered on Proc Sheet 3 SAGEM Factory Return, if the phone to be repaired is returned to SAGEM (see chapter 5). INFORMATION ABOUT NEW NOTICED FAULTS Detection by the repair center of new fault shall induce to respect the following procedure...

  • Page 29: Symptom Sheet

    Technical Site Documentation myC-4 SYMPTOM SHEETS Ref. SCT U38 SSC DTS 0023 – Index B -February 21, 2005 Page 3-20...
  • Page 30 ENDURANCE, BATTERY, CHARGER PROBLEM Symp Sheet 01 myC-4 Test the charger Test Sheet 02 Replace the Standard charger Test the battery Test Sheet 03 Replace the battery Proc Sheet 0 01 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0023 – Index B -February 21, 2005...
  • Page 31 Test sheet 05 Radio problem ? Change the antenna Proc sheet 0 02 Radio problem ? Return to SAGEM Proc sheet 1 15 or Proc 3 01 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0023 – Index B -February 21, 2005 Page 3-22...
  • Page 32 Test Sheet 04 Fault found ? Radio Test (wavetek) Test Sheet 05 Fault found ? Return to SAGEM Proc sheet 1 15 or Proc 3 01 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0023 – Index B -February 21, 2005 Page 3-23...
  • Page 33 Proc Sheet 1 13 Test the display with the "Hotline" menu Test Sheet 04 Ok ? Return to SAGEM Proc Sheet 1 15 or Proc 3 01 Ref. SCT U38 SSC DTS 0023 – Index B -February 21, 2005 Page 3-24...
  • Page 34 Replace a new metal dome Proc Sheet 1 04/ 1 Repeat the keypad test Return to SAGEM Proc Sheet 1 15 or Proc 3 01 Ref. SCT U38 SSC DTS 0023 – Index B -February 21, 2005 Page 3-25...
  • Page 35 Check ring tones with incoming call Ok ? Replace the loudspeaker Proc Sheet 1 14 Ok ? Return to SAGEM Proc Sheet 1 15 or Proc 3 01 Ref. SCT U38 SSC DTS 0023 – Index B -February 21, 2005 Page 3-26...
  • Page 36 Proc Sheet 1 11 Test the vibrating device with hotline menu Test Sheet 04 Ok ? Return to SAGEM Proc Sheet 1 15 or Proc 3 01 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0023 – Index B -February 21, 2005 Page 3-27...
  • Page 37 Replace the loudspeaker or the microphone if necessary Proc Sheet 1 14/ 1 12 Perform radio test Test Sheet 05 Ok ? Return to SAGEM SAGE Proc sheet 1 15 ou Proc 3 01 CHAPTER 4 - TESTS AND CHECKS ABOUT TESTS Tests and checks are made after the troubleshooting procedures (chapter 3) and before the maintenance procedures (chapter 5).

  • Page 38: Test Tools

    TEST TOOLS The references of SAGEM tools, listed hereafter, are given in Appendix 1 : Composition table. The following test tools are necessary : 1. the ARC downloading kit, including the test case provided with: •...

  • Page 39: Installing On A Workstation

    Technical Site Documentation myC-4 INSTALLING ON A WORKSTATION 4.3.1 Minimum required configuration The minimum configuration of the workstation is : 4. Processor 1Ghz, 5. 128 Mbytes of RAM, 6. Windows 2000, Windows XP, 7. 2.1 Gbytes hard disk (1 Gbytes available), 8.

  • Page 40: Test Sheet

    Technical Site Documentation myC-4 TEST SHEET Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005 Page 4-31...
  • Page 41 TEST AND CHECK BY SMT Test Sheet 01 myC-4 To run the functions described below, run the SMT application from the desktop icon. Notice: The active connection with SMT ( via the serial port ), validate in itself the data functionality of the handset.
  • Page 42 TEST AND CHECK BY SMT Test Sheet 01 myC-4 SMT SEQUENCE: Series of the different functions under SMT ( sequence of tests) 1. Click on SMT SEQUENCE popup menu. 2. Select the different functions you want to carry out then click on LAUNCH button.
  • Page 43 TEST AND CHECK BY SMT Test Sheet 01 myC-4 SWAP : Electronic board Configuration plug the connector of downloading kit into the defective board perform the step 1 by placing a keypad on the turn on the defective board and by...
  • Page 44 TEST AND CHECK BY SMT Test Sheet 01 myC-4 Step 1 SMT Front page Click on the « SWAP Process » menu. Example The following screen appears : Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005...
  • Page 45 TEST AND CHECK BY SMT Test Sheet 01 myC-4 Step 2 Please click on « Detect defective mobile » button Step 3a The following screen appears : the mobile is recognized. Then, enter the mobile date code Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005...
  • Page 46 TEST AND CHECK BY SMT Test Sheet 01 myC-4 Step 3b If this screen appears, the mobile is not recognized. Step 3c You must fill in the empty blanks requested according to the information written on the production label Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005...
  • Page 47 TEST AND CHECK BY SMT Test Sheet 01 myC-4 Step 4 Plug and switch on the new mobile, then push on the “Detect Swap mobile” button Step 5 After clicking on “OK”, SMT prints the label which will be used to close the ESD bag of the defective board.
  • Page 48 TEST AND CHECK BY SMT Test Sheet 01 myC-4 Step 6 The downloading is starting if the mobile need to be updated Etape 7 SMT opens the following screen to print the new label : please dial the “MAKING DATE” (Production date) written on the label of the defective mobile.
  • Page 49 TEST AND CHECK BY SMT Test Sheet 01 myC-4 RESULTS When old mobile is recognized, the audio parameters from the defective mobile have been sent to the functional mobile. When old mobile is not recognized, the DEFAULTS audio parameters are sent to the functional mobile Ref.
  • Page 50 CHARGER TEST Test Sheet 02 myC-4 Test description This test checks the various battery chargers. Test procedure Check visually the charger connector. Connect the charger to be tested to the mobile . Access to the "HOTLINE" menu by pressing on SETTINGS MENU in the MENU key and then HOTLINE MENU.
  • Page 51 Required tools − CADEX C7000 / C7200 / ASTRATEK − Flex arm or myC-4 adapters, − a voltmeter (minimum impedance 20 kΩ per Volt in DC). Test procedure 1. Measure the battery voltage between the V poles, the voltage shown must be between 2.5V and 4.5V.
  • Page 52 Enter the corresponding code (bold) to choose the menu to be viewed. To go out the "HOTLINE" menu, press successively on the C key to return at the operational screen of the mobile. Description of the myC-4 "HOTLINE" menu APPLICATION gives the value of the battery voltage.
  • Page 53 "HOTLINE" MENU Test Sheet 04 myC-4 Test description This test tests myC-4 phones during a call. Required tools − A Wavetek − A RF coupler − A myC-4 calibration tool − Test procedure 1. Position the calibration tool first on the RF coupler to calibrate it Position the myC-4 module on the RF coupler Switch the Wavetek on and press on "AUTOTEST".

  • Page 54: Chapter 5 - Maintenance Procedures

    Each level represents a maintenance degree that depends on which elements are to be removed. Note: Presence or use on the radiotelephone of non genuine element (material and software) leads automatically the exclusion from SAGEM warranty Level 0 Level 1...
  • Page 55 SHORT LOOP PROCESS 1. Initialisation From the communication by Sagem and the reception of the concerned products by the short loop process, the Repair Centre shall comply with the above procedure. The application of the Short loop process will end when received the authorisation of repairing given by Sagem.
  • Page 56 Sagem. - The Out of warranty handsets and accessories (oxidation, shocks, …) will be repaired by the Repair Centre after acceptation by the customer of an estimate according to the Sagem out of warranty repair prices communicated.
  • Page 57 For the accessories received without the handsets, the procedure is the following: Accessories return procedure to Sagem Montauban to be used. The Repair Centre shall indicate on the parcel Accessories + model (ex : myC-4) for the accessories received in the Repair Centre without the handsets.

  • Page 58: Maintenance Tools

    Technical Site Documentation myC-4 8 Additional information about the no fault found In any case: Ask to the end-user the frequency of the defect and the circumstances of its apparition (during an incoming or out-going call, while playing, while downloading, etc.). Try to answer the questions: Where? When? How? •...
  • Page 59 Technical Site Documentation myC-4 − Flat screwdriver 2x75 Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005 Page 5-...

  • Page 60: Level 0 Maintenance

    Technical Site Documentation myC-4 LEVEL 0 MAINTENANCE Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005 Page 5-7...
  • Page 61 REMOVING / REPLACING THE BATTERY Proc Sheet 0 01 myC-4 Tools : - Not applicable Preliminary operation : - Switch off the mobile phone Removal procedure : 1. Remove the battery cover by pushing the lock (1) 2. Push on the battery pack (2) lower side (3) and lift up to liberate the battery.
  • Page 62 REMOVING / REPLACING THE BATTERY Proc Sheet 0 01 myC-4 Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005 Page 5-9...
  • Page 63 REMOVING / REPLACING THE BATTERY Proc Sheet 0 01 myC-4 Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005 Page 5-10...
  • Page 64 REMOVING / REPLACING THE ANTENNA Proc Sheet 0 02 myC-4 4.10 Tools : - Not applicable 4.11 Preliminary operation : 4.12 - Switch off the mobile phone 4.13 Removal procedure : 1. Unscrew the antenna (1) from the back cover 4.14 Placement procedure :...
  • Page 65 REMOVING / REPLACING THE ANTENNA Proc Sheet 0 02 myC-4 Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005 Page 5-12...

  • Page 66: Level 1 Maintenance

    Technical Site Documentation myC-4 LEVEL 1 MAINTENANCE ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005 Page 5-13...
  • Page 67 REMOVING / REPLACING ELASTOMER Proc Sheet 1 01 NUMBER KEYPAD myC-4 4.17 Tools : - Cross shaped screwdriver 4.18 Preliminary operation 1. Remove the battery pack ( Proc sheet 0 01). 4.19 Removal procedure : 1. On the back cover (1), unscrew the four attachment screws (2) .
  • Page 68 REMOVING / REPLACING THE ELASTOMER Proc sheet 1 01 NUMBER KEYPAD myC-4 Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005 Page 5-15...
  • Page 69 REMOVING / REPLACING THE BACK COVER Proc Sheet 1 02 myC-4 4.22 Tools : - Cross shaped screwdriver 4.23 Preliminary operation 1. Remove the battery pack ( Proc sheet 0 01). 4.24 Removal procedure : 1. On the back cover (1), unscrew the four attachment screws (2) .
  • Page 70 REMOVING / REPLACING THE BACK COVER Proc Sheet 1 02 myC-4 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005 Page 5-17...
  • Page 71 REMOVING / REPLACING THE ELECTRONIC Proc Sheet 1 03 BOARD myC-4 4.27 Tools : - Cross shaped screwdriver 4.28 Preliminary operation 1. Remove the battery pack ( Proc sheet 0 01). 2. Remove the back cover ( Proc sheet 1 02).
  • Page 72 REMOVING / REPLACING THE ELECTRONIC Proc Sheet 1 03 BOARD myC-4 Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005 Page 5-19...
  • Page 73 REMOVING / REPLACING THE METAL DOME Proc Sheet 1 04 OF NUMBER KEYPAD myC-4 4.32 Tools : - Cross shaped screwdriver - Gloves - Metal dome Jig - Tweezers 4.33 Preliminary operation This procedure must be performed by a technician with gloves.
  • Page 74 REMOVING / REPLACING THE METAL DOME Proc Sheet 1 04 OF NUMBER KEYPAD myC-4 Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005 Page 5-21...
  • Page 75 REMOVING / REPLACING THE BATTERY LOCK Proc Sheet 1 05 myC-4 4.37 Tools : - Cross shaped screwdriver - Tweezers 4.38 Preliminary operation : 1. Remove the battery pack ( Proc sheet 0 01). 2. Remove the back cover ( Proc sheet 1 02).
  • Page 76 REMOVING / REPLACING THE BATTERY LOCK Proc Sheet 1 05 myC-4 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005 Page 5-23...

  • Page 77: Slide

    REMOVING / REPLACING THE FRONT COVER Proc Sheet 1 06 OF THE LOWER SLIDE myC-4 4.42 Tools : - Cross shaped screwdriver - Tweezers 4.43 Preliminary operation 1. Remove the battery ( Proc sheet 0 01). 2. Remove the back cover ( Proc sheet 1 02).

  • Page 78: Slide

    REMOVING / REPLACING THE FRONT COVER Proc Sheet 1 06 OF THE LOWER SLIDE myC-4 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005 Page 5-25...
  • Page 79 REMOVING / REPLACING THE BACK COVER Proc Sheet 1 07 OF THE UPPER SLIDE myC-4 4.47 Tools : - Cross shaped screwdriver - Tweezers 4.48 Preliminary operation 1. Remove the battery ( Proc sheet 0 01). 2. Remove the back cover ( Proc sheet 1 02).
  • Page 80 REMOVING / REPLACING THE BACK FLIP OF Proc Sheet 1 07 THE UPPER SLIDE myC-4 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005 Page 5-27...

  • Page 81: Keypad

    REMOVING / REPLACING THE NAVIGATOR Proc Sheet 1 08 KEYPAD myC-4 4.52 Tools : - Soldering iron - Cross shaped screwdriver - Tweezers 4.53 Preliminary operation 1. Remove the battery pack ( Proc sheet 0 01). 2. Remove the back cover ( Proc sheet 1 3.
  • Page 82 REMOVING / REPLACING THE NAVIGATOR Proc Sheet 1 08 KEYPAD myC-4 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005 Page 5-29...
  • Page 83 REMOVING / REPLACING THE FRONT COVER Proc Sheet 1 09 myC-4 4.57 Tools : - Cross shaped screwdriver - Tweezers 4.58 Preliminary operation 1. Remove the battery pack ( Proc sheet 0 01). 2. Remove the back cover ( Proc sheet 1 3.
  • Page 84 REMOVING / REPLACING THE FRONT COVER Proc Sheet 1 09 myC-4 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005 Page 5-31...
  • Page 85 REMOVING / REPLACING THE METAL DOME Proc Sheet 1 10 OF THE NAVIGATOR KEYPAD myC-4 4.62 Tools : - Cross shaped screwdriver - Gloves - Metal dome Jig Tweezers 4.63 Preliminary operation This procedure must be performed by a technician with gloves.
  • Page 86 REMOVING / REPLACING THE METAL DOME Proc Sheet 1 10 OF THE NAVIGATOR KEYPAD myC-4 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005 Page 5-33...
  • Page 87 REMOVING / REPLACING THE VIBRATING Proc Sheet 1 11 DEVICE myC-4 4.67 Tools : - Cross shaped screwdriver - Soldering iron - Solder wick - Flat screwdriver 4.68 Preliminary operation 1. Remove the battery pack ( Proc sheet 0 01).
  • Page 88 REMOVING / REPLACING THE VIBRATING Proc sheet 1 11 DEVICE myC-4 Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005 Page 5-35...
  • Page 89 REMOVING / REPLACING THE MICROPHONE Proc Sheet 1 12 myC-4 4.72 Tools : - Cross shaped screwdriver - Soldering iron - Solder wick - Flat screwdriver 4.73 Preliminary operation 3. Remove the battery pack ( Proc sheet 0 01). 4. Remove the back cover ( Proc sheet 1 02).
  • Page 90 REMOVING / REPLACING THE MICROPHONE Proc sheet 1 12 myC-4 Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005 Page 5-37...
  • Page 91 REMOVING / REPLACING THE DISPLAY Proc Sheet 1 13 MODULE myC-4 4.77 Tools : - Cross shaped screwdriver - Tweezers 4.78 Preliminary operation 1. Remove the battery pack ( Proc sheet 0 01). 2. Remove the back cover ( Proc sheet 1 3.
  • Page 92 REMOVING / REPLACING THE DISPLAY Proc Sheet 1 13 MODULE myC-4 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005 Page 5-39...
  • Page 93 REMOVING / REPLACING THE LOUDSPEAKER Proc Sheet 1 14 myC-4 4.82 Tools : - Cross shaped screwdriver - Soldering iron - Solder wick 4.83 Preliminary operation 1. Remove the battery pack ( Proc sheet 0 01). 2. Remove the back cover ( Proc sheet 1 3.
  • Page 94 REMOVING / REPLACING THE LOUDSPEAKER Proc Sheet 1 14 myC-4 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005 Page 5-41...
  • Page 95 The defective boards must never be mixed with the complete mobiles 4.89 Placement procedure : 1. Take a board in the stock of swap boards from the same Sagem reference. 4.90 Further operations : 1. Place the new equipped electronic board on the assembly plate.
  • Page 96 Example of equipped electronic boards packaging : Equipped electronic board with metal dome and microphone ESD shielding bag Humidity absorber Boards packaging SAGEM -> ARC Boards packaging ARC -> SAGEM Write defect code on the label ESD shielding bag closed by...
  • Page 97 EQUIPPED ELECTRONIC BOARD EXCHANGE Proc sheet 1 15 myC-4 SAGEM electrostatic shielding box Reference 20 boards: 25 141059-6 Reference 100 boards: 25 141060-3 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005 Page 5-44...
  • Page 98 - See Technical documentation (test sheet 05) Tests OK Shipment of defective Back to customer - Follow return instructions boards to SAGEM page 5-39 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005 Page 5-45...

  • Page 99: Level 3 Maintenance

    Technical Site Documentation myC-4 LEVEL 3 MAINTENANCE ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005 Page 5-46...
  • Page 100 Technical Site Documentation myC-4 IMPORTANT Mobile packaging sent to SAGEM S.A. : Follow the Proc sheet 1 15 Packaging for swap or mobile components storage : The swap and the mobile components must be stored with a particular care especially for the most sensible component (Display , loudspeaker etc…).
  • Page 101 RETURN TO SAGEM FACTORY Proc Sheet 3 01 TECHNICIAN DEFECT CODE LIST LISTE DES CODES DEFAUTS TECHNICIENS Type of fault Type de défauts Code SAGEM Code SAGEM DISPLAY PROBLEM PROBLEME D'AFFICHAGE NO POWER UP - DEFECTIVE INTERNAL LCD PAS D' AFFICHAGE -...
  • Page 102 RETURN TO CUSTOMER Proc Sheet 3 02 myC-4 LISTE DES CODES DEFAUTS CLIENTS CUSTOMER DEFECT CODE LIST (SYMPTOMES) Type of fault Type de défaut Code SAGEM Code SAGEM DISPLAY MALFUNCTION INTERNAL LCD AFFICHAGE DEFECTUEUX LCD INTERNE DISPLAY MALFUNCTION EXTERNAL LCD...

  • Page 103: Chapter 6 - Accessories

    RETURN TO CUSTOMER Proc Sheet 3 02 myC-4 CHAPTER 5 - ACCESSORIES PEDESTRIAN HANDSFREE KIT 5.1.1 Description Ear support with microphone on the cable for handsfree conversation. 5.1.2 Characteristics Item Dimensions Loudspeaker Microphone impedance 150 Ω 2,2 kΩ PEDESTRIAN Length: 1.25 m...

  • Page 104: Chapter 7 - Technical Information Bulletin

    RETURN TO CUSTOMER Proc Sheet 3 02 myC-4 CHAPTER 6 - TECHNICAL INFORMATION BULLETIN PURPOSE The purpose of the Technical Information Bulletin (TIB) is to complete the maintenance operations described in this document. They give to the repair centers the complementary technical informations and the corrective procedures to be applied to maintain the product following it' s evolution.

  • Page 105: Chapter 8 - Illustrated Parts Catalog

    Technical Site Documentation myC-4 CHAPTER 7 - ILLUSTRATED PART CATALOG myC-4 spare parts ASSEMBLY DESIGNATION Battery cover Battery Antenna Back cover Battery lock Cruciform screw Vibrating device Equipped electronic board Metal dome of the number keypad Microphone Front cover of the lower slide...
  • Page 106 Technical Site Documentation myC-4 Display module Metal dome of the navigator keypad Flex Front cover Elastomer navigator keypad Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005 Page 8-2...

  • Page 107: Myc-4 Exploded View

    Technical Site Documentation myC-4 myC-4 exploded view Ref. SCT U38 SSC DTS 0023 – Index B - February 21, 2005 Page 8-3...
  • Page 108 Technical Site Documentation myC-4 CHAPTER 8 - COMPOSITION TABLE PURPOSE This chapter contains the SAGEM codes of articles mentioned throughout the Site Technical Documentation. LIST OF ARTICLES TEST TOOLS Designation Reference 4 number keypad metal dome jig 251 721 43-1...
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