Sagem myC5-2m Technical Documentation Manual
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Sagem myC5-2m Technical Documentation Manual

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SITE TECHNICAL DOCUMENTATION
myC5-2m, myC5-2v
Doc. No. : MTB DTS 1
Version : A
Date : December 16 2005
Produced by SAGEM COMMUNICATION GROUPE SAFRAN
ZI NORD Chemin de Baillot, BP 357, 82003 Montauban cedex, France
Tel (33) 5 63 21 21 21 - Fax (33) 5 63 21 21 54
Copyright 2005
SAGEM
Montauban, France
Contents
REF MTB DTS 1- Indice A - December 16 2005
Page 1

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Summary of Contents for Sagem myC5-2m

  • Page 1 Version : A Date : December 16 2005 Produced by SAGEM COMMUNICATION GROUPE SAFRAN ZI NORD Chemin de Baillot, BP 357, 82003 Montauban cedex, France Tel (33) 5 63 21 21 21 - Fax (33) 5 63 21 21 54...
  • Page 2 Site technical documentation myC5-2m, myC5-2v Contents REF MTB DTS 1- Indice A - December 16 2005 Page 2...
  • Page 3 Site technical documentation myC5-2m, myC5-2v CONFIDENTIALITY This document is SAGEM's limited company property. It can not be reproduced or communicated without the written license. Contents REF MTB DTS 1- Indice A - December 16 2005 Page 3...
  • Page 4 Site technical documentation myC5-2m, myC5-2v Contents CHAPTER 1 - FOREWORD 1-1 HOW TO USE THE SITE TECHNICAL DOCUMENTATION 1-1-1 Use 1-2 ABREVIATIONS 1-3 COMMENTS SHEET CHAPTER 2 - DESCRIPTION - OPERATION 2-1 REMINDERS ABOUT THE GENERAL CHARACTERISTICS OF GSM AND PCS NETWORKS 2-2 REMINDERS ABOUT THE HAND SET CHARACTERISTICS 2-3 IN &...
  • Page 5 Site technical documentation myC5-2m, myC5-2v TEST SHEETS CHAPTER 5 - MAINTENANCE PROCEDURES 5-1 TECHNICAL WORK LEVELS 5-2 SHORT LOOP PROCESS 5-3 MAINTENANCE TOOLS PROCEDURE SHEETS CHAPTER 6 - ACCESSORIES 6-1 CIGAR LIGHTER CHARGERAC1 6-1-1 Description 6-1-2 Charactéristics 6-2 PEDESTRIAN HANDSFREE KIT 6-2-1 Description 6-2-2 Charactéristics...

  • Page 6: How To Use The Site Technical Documentation

    Site technical documentation myC5-2m, myC5-2v CHAPTER 1 - FOREWORD This document is common to all myC5-2m, myC5-2v phones in the SAGEM. It is composed of independent sheets: -Symptom sheets = Symp Sheet XX -Test and check sheet= Test Sheet XX -Maintenance procedure sheet= Proc Sheet X XX The applicability of a procedure is indicated in the independent sheets title block.
  • Page 7 Site technical documentation myC5-2m, myC5-2v Chapter 2: Description - Operation, describes general data and options available in the myC5-2m, myC5-2v. Chapter 3: Symptoms, contains troubleshooting procedures to be carried out on equipment. Chapter 4: Tests and checks, contains tests and check procedures to be performed on the equipment.

  • Page 8: Comments Sheet

    Site technical documentation myC5-2m, myC5-2v Personnal Communication Service Personal Identity Number PIN Unlocking key Radio Frequence Specific Absortion Rate Subscriber Identity Module Short Message Service SMS CB Short Message Service Cell Broadcast Sagem Mobile Tools Thin Film Transistor USSD Unstructured Supplementary Service Data...
  • Page 9 Site technical documentation myC5-2m, myC5-2v Document title: 6LWH 7HFKQLFDO 'RFXPHQW Reference : Date : Please fill in the following table : ([FHOOHQW *RRG )DLUO\ JRRG 3DVVDEOH Easy to find the required information Clarity of information provided Quality and accuracy of information given...

  • Page 10: Chapter 2 - Description - Operation

    Site technical documentation myC5-2m, myC5-2v CHAPTER 2 - DESCRIPTION - OPERATION 2.1 REMINDERS ABOUT THE GENERAL CHARACTERISTICS OF GSM 900, DCS 1800 and PCS 1900 Table 1 below gives the characteristics of the radio interface for the GSM 900, DCS 1800 and...
  • Page 11 Site technical documentation myC5-2m, myC5-2v 2.2 REMINDERS ABOUT THE CHARACTERISTICS AND OPTIONS General characteristics Name Name myC5-2m, myC5-2v Size Dimensions Built-in Weight 82,2x42,7x23 Volume Power management Battery type Connector type Li-ion 700mAh Charging time Clam Talk time 2H00 Standby time...
  • Page 12 Site technical documentation myC5-2m, myC5-2v Radio Type GSM GSM Band biband Voice codecs Operating system Operating System EFR, HR, FR, AM Connectivity Radio GPRS Proprieraty EDGE Yes, class 10 (4+1 & 3+2) UMTS Internet Browser Push WAP 2.0 Fax modem...
  • Page 13 Site technical documentation myC5-2m, myC5-2v E mail Yes, v4 IMPS Predictive text input Video & images Camera Image features Yes, CMOS VGA definition ( 640x480 ) Video Player Image Format Yes, play and record ( H263 format ) Audio Audio player...
  • Page 14 Site technical documentation myC5-2m, myC5-2v OTA dowload Protocol supported Yes, MIDP2.0 CLDC 1.1 Wallpapers EMS, MMS, WSP-Get, WAP save as, PC Sync Animation Yes, via EMS, WAP, PC download ( MPAS ) Menu icon Yes, via EMS, WAP, PC download ( MPAS )
  • Page 15 Site technical documentation myC5-2m, myC5-2v Automatic redial SIM toolkit Vibrate mode Speed dialing Call list Caller ID Any key answer Automatic hang up Special features Keyboard features Scroll key Programable key Side key Direct access key Keypad lock Silent key...
  • Page 16 Site technical documentation myC5-2m, myC5-2v Memory Memory Internal phone book up to 10 languages embedded Memoire message Depending on available free shared memory, up to 3Mbytes Redial List Depending on available free shared memory, up to 3Mbytes Additional multimedia memory...
  • Page 17 POWER SUPPLY IMAGE VOLTAGE, connect this VBAT signal to "CHARGER" (pin n°1) to switch the module on. INTI2C Interrupt signal reserved for sagem specific accessories Link v24 suit for accessory data Link v24 suit for accessory data Link v24 suit for accessory data...
  • Page 18 : IMEI (bar code), a2 : IMEI (15 characters) b1 : Reference of product / aesthetic used . b2 : Kind of handset / SAGEM Family. c1: customer personalisation d1: Production date (date code) + Production level, Ex. F260/03 = (F) fabrication area (F : Fougères), (260) day of year, (03) last digit of year (03®2003).
  • Page 19 Health EN 50360 / EN 50361 2.6 EQUIPEMENTS The description and operation of SAGEM myC5-2m, myC5-2v are given in the "User’s handbook" supplied with the handset. This chapter only describes equipment that operates with the myC5-2m, myC5-2v handset. 2.6.1 Battery packs...
  • Page 20 Site technical documentation myC5-2m, myC5-2v 2.6.1.1 Charactéristics Designation Technology Weight Voltage Capacity 2.6.1.2Description Li-ion type batteries are used. They are rechargeable using: - mains power supply module. Batteries caution use: ·Store the batteries in a dry and cool place (excessive cold and heat damage the batteries reliability).
  • Page 21 Site technical documentation myC5-2m, myC5-2v 2.6.1.3Charging time The following table shows typical charging times for different batteries. Battery : Li-ion 700mAh Charger charging time Voltage Cigar lighter chargers 3h00 94 V to 254 V Astec low-cost 2h00 230 V simple unregulated chargers 230...
  • Page 22 Site technical documentation myC5-2m, myC5-2v 2.6.2.2 Simple mains modules Designation Weight (g) Volume (cm3) Voltage AUS Main module 230 V CE Main module 230 V UK Main module 230 V US Main module 110 V Contents REF MTB DTS 1- Indice A - December 16 2005...
  • Page 23 The conclusion of each troubleshooting procedure is : ·Return to SAGEM =The Return to the SAGEM centre can concern either the card, or the radiotelephone according to instructions given to the Centres of repair. ·Delivery to the customer The mobiles will not be refurbished without a special and wtitten authorisation .
  • Page 24 Site technical documentation myC5-2m, myC5-2v Visual test Customer fault verification Default confirmed? Standard test Default found ? Software inspection - Update Repairing => symptom sheet Standard test Mobile Default > 1 return > Level 2 ? no found ? Return to...
  • Page 25 Site technical documentation myC5-2m, myC5-2v Visual test : -Connector condition (in / out connector, battery, SIM) -keypad concdition (elastomer,inscription) -Pane condition -Plug and position of battery -SIM card position -Oxidation -Charger test Standard test : -Display test : Hot Line menu...

  • Page 26: List Of Reported Defects

    Site technical documentation myC5-2m, myC5-2v 3.2LIST OF REPORTED DEFECTS The following is a list of defects that may be reported : Default Anomaly Procédure No power up Symp sheet 04 No display up Symp sheet 04 Freezes up Test sheet 01...
  • Page 27 Site technical documentation myC5-2m, myC5-2v Proc sheet 1 20 Intermittent cut with reboot Proc sheet 3 01 Intermittent cut without reboot Proc sheet 1 20 Proc sheet 3 01 Not functioning keyboard Symp sheet 05 Lateral key problem Symp sheet 05...
  • Page 28 Site technical documentation myC5-2m, myC5-2v Vibrating device malfunction Symp sheet 07 Vibrating device malfunction Symp sheet 07 Defective audio connector Symp sheet 08 No network localisation Symp sheet 02 Intermittent calls drop Symp sheet 02 Proc sheet 1 20 Radio control no OK...
  • Page 29 Site technical documentation myC5-2m, myC5-2v No fault found Test sheet 01 Contents REF MTB DTS 1- Indice A - December 16 2005 Page 3-7...
  • Page 30 BATTERY TOO LOW Battery state Replace the battery Nota : Return centre after sales service department SAGEM can concern either the card, or the mobile, according to instructions given to the CRAs. 3.4 OTHER ERROR MESSAGES Message drawn...
  • Page 31 Site technical documentation myC5-2m, myC5-2v K.PAD LOCKED PRESS *OK Keypad locked Menu not available for this OPTION NOT AVAILABLE product version PROG.KEY NOT VALID Input Problems Calculation error with the ERROR!! calculator (division by zero) NOT AVAIL Not available PIN ERROR...

  • Page 32: List Of Observed Defects

    3.5 LIST OF OBSERVED DEFECTS A SAGEM code is assigned to each confirmed defect. This code should be entered on Proc Sheet 3 01, SAGEM Factory Return, if the phone to be repaired is returned to SAGEM (see chapter 5).
  • Page 33 Site technical documentation myC5-2m, myC5-2v SYMPTOM SHEETS Contents REF MTB DTS 1- Indice A - December 16 2005 Page 3-11...
  • Page 34 ENDURANCE BATTERY SYMP SHEET 01 AND CHARGER PROBLEM Symptom myC5-2m, myC5-2v Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Test the charger Symp 07 7HVW 6KHHW  Symp 08 Symp 09 Symp 10 Procédure Proc 0 01...
  • Page 35 COMMUNICATION SYMP SHEET 02 PROBLEM Symptom myC5-2m, myC5-2v Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 09 Symp 10 Procédure Realise the WAVETEK Proc 0 01 test Proc 1 01 Proc 1 04...
  • Page 36 NO FAULT GIVEN SYMP SHEET 03 Symptom myC5-2m, myC5-2v Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Complete function by SMT Symp 06 Ur†‡ ÃÃTurr‡Ã Symp 07 Symp 08 Test the charger Symp 09 ÃUr†‡ÃTurr‡ÃÃ! Symp 10 Procédure...

  • Page 37: Display Problem

    Test Ok ? Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Test 07 Return to SAGEM SAV 3URF 6KHHW   RU  Contents REF MTB DTS 1- Indice A - December 16 2005 Page 3-15...

  • Page 38: Keypad Problem

    KEYPAD PROBLEM SYMP SHEET 05 Symptom myC5-2m, myC5-2v Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Activate the « Bip Symp 06 touch » function Symp 07 Symp 08 Symp 09 Symp 10 Procédure Test the keypad listening...
  • Page 39 RING TONES PROBLEM SYMP SHEET 06 Symptom myC5-2m, myC5-2v Symp 01 Symp 02 Symp 03 Select a ringtone in the Menu Symp 04 6HWWLQJVRXQGVULQJWRQHVFDOO Symp 05 Symp 06 Symp 07 Symp 08 Symp 09 Symp 10 Ringtone Ok ? Procédure...
  • Page 40 VIBRATING DEVICE SYMP SHEET 07 PROBLEM Symptom myC5-2m, myC5-2v Symp 01 Symp 02 Symp 03 Symp 04 Test the vibrating device Symp 05 With the HOT LINE Symp 06 Symp 07 7HVW 6KHHW  Symp 08 Symp 09 Symp 10 Procédure...

  • Page 41: Audio Problem

    AUDIO PROBLEM SYMP SHEET 08 Symptom myC5-2m, myC5-2v Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 09 Symp 10 Realise a Wavetek Procédure Test Proc 0 01 7HVW 6KHHW  Proc 1 01...

  • Page 42: Camera Problem

    CAMERA PROBLEM SYMP SHEET 09 Symptom myC5-2m, myC5-2v Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Take a photo of the test mir / Symp 06 take a video 7HVW 6KHHW   Symp 07 Symp 08 Symp 09 Symp 10 Procédure...
  • Page 43 LOUDSPEAKER PROBLEM SYMP SHEET 10 Symptom myC5-2m, myC5-2v Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 09 Symp 10 Do the wavetek Test Procédure Ur†‡ÃTurr‡Ã% Proc 0 01 Proc 1 01...

  • Page 44: Chapter 4 - Tests And Checks

    4.2 TEST TOOLS The references of SAGEM tools, listed hereafter, are given in Appendix 1 : Composition table. The following test tools are necessary : -the ARC downloading kit, including the test case provided with: ·the data cable (to PC),...
  • Page 45 Site technical documentation myC5-2m, myC5-2v 4.3.2 Installing the ARC downloading kit The ARC downloading kit interfaces the SMT software with the phone to be repaired. -Connect the 9-pin SUB-D connector to the PC serial port (COM1). -Connect the power supply module to the mains power outlet.
  • Page 46 Site technical documentation myC5-2m, myC5-2v TEST SHEETS Contents REF MTB DTS 1- Indice A - December 16 2005 Page 4-3...
  • Page 47 TEST AND CHECK BY SMT TEST SHEET 01 Test myC5-2m, myC5-2v Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Test 07 Procédure Proc 0 01 Proc 1 01 Proc 1 04 Proc 1 06 Proc 1 08...
  • Page 48 TEST AND CHECK BY SMT TEST SHEET 01 Test myC5-2m, myC5-2v Test 01 Test 02 Test 03 Test 04 Test 05 !" # Test 06 Test 07 Procedure Proc 0 01 Proc 1 01 Proc 1 04 Proc 1 06...
  • Page 49 TEST AND CHECK BY SMT TEST SHEET 01 Test myC5-2m, myC5-2v Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 " Test 07 Procedure Proc 0 01 Proc 1 01 Proc 1 04 Proc 1 06 Proc 1 08...
  • Page 50 TEST AND CHECK BY SMT TEST SHEET 01 Test myC5-2m, myC5-2v Test 01 Test 02 Test 03 Test 04 Test 05 & Test 06 Test 07 Procedure Proc 0 01 Proc 1 01 Proc 1 04 Proc 1 06 Proc 1 08...
  • Page 51 TEST AND CHECK BY SMT TEST SHEET 01 Test myC5-2m, myC5-2v Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Test 07 Procedure Proc 0 01 Proc 1 01 Proc 1 04 Proc 1 06 Proc 1 08...
  • Page 52 TEST AND CHECK BY SMT TEST SHEET 01 Test myC5-2m, myC5-2v Test 01 Test 02 Test 03 Test 04 Test 05 /& Test 06 Test 07 Procedure Proc 0 01 Proc 1 01 Proc 1 04 Proc 1 06 Proc 1 08...
  • Page 53 TEST AND CHECK BY SMT TEST SHEET 01 Test myC5-2m, myC5-2v Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Test 07 Procedure Proc 0 01 Proc 1 01 Proc 1 04 Proc 1 06 Proc 1 08...

  • Page 54: Charger Test

    CHARGER TEST TEST SHEET 02 Test myC5-2m, myC5-2v Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Test 07 Procédure Proc 0 01 Proc 1 01 Proc 1 04 Proc 1 06 Proc 1 08 Ω Proc 1 12...

  • Page 55: Battery Test

    BATTERY TEST TEST SHEET 03 Test myC5-2m, myC5-2v Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Test 07 Procédure Proc 0 01 Proc 1 01 Proc 1 04 Proc 1 06 Proc 1 08 Proc 1 12...
  • Page 56 CONSUMPTION TEST TEST SHEET 04 Test myC5-2m, myC5-2v Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Test 07 Procédure Proc 0 01 Proc 1 01 Proc 1 04 Proc 1 06 Proc 1 08 Proc 1 12...
  • Page 57 HOTLINE MENU TEST SHEET 05 Test myC5-2m, myC5-2v Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Test 07 Procédure Proc 0 01 Proc 1 01 Proc 1 04 Proc 1 06 " $ " $ " % Proc 1 08 &!

  • Page 58: Radio Test

    RADIO TEST TEST SHEET 06 Test myC5-2m, myC5-2v Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Test 07 Procédure Proc 0 01 Proc 1 01 Proc 1 04 Proc 1 06 ! "# Proc 1 08...
  • Page 59 RADIO TEST TEST SHEET 06 Test myC5-2m, myC5-2v Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Test 07 Procedure Proc 0 01 % & % & Proc 1 01 & Proc 1 04 +#, - .' +...
  • Page 60 PHOTO TEST TEST SHEET 07 Test myC5-2m, myC5-2v Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Test 07 Procédure Proc 0 01 Proc 1 01 Proc 1 04 Proc 1 06 • Proc 1 08 •...

  • Page 61: Chapter 5 - Maintenance Procedures

    5.2 SHORT LOOP PROCESS 1. Initialisation From the communication by Sagem and the reception of the concerned products by the short loop process, the Repair Centre shall comply with the above procedure. The application of the Short loop process will end when received the authorisation of repairing given by Sagem.
  • Page 62 Sagem. - The Out of warranty handsets and accessories (oxidation, shocks, …) will be repaired by the Repair Centre after acceptation by the customer of an estimate according to the Sagem out of warranty repair prices communicated.

  • Page 63: Maintenance Tools

    For the accessories received without the handsets, the procedure is the following: Accessories return procedure to Sagem Montauban to be used. The Repair Centre shall indicate on the parcel Accessories + model (ex : myC 3-2) for the accessories received in the Repair Centre without the handsets.
  • Page 64 Site technical documentation myC5-2m, myC5-2v - Gloves - Soldering iron - metal dome positionning fixture MC2004+ Code : 252434032 - Upper housing MC2004+ Code : 251825859 Contents REF MTB DTS 1- Indice A - December 16 2005 Page 5-4...

  • Page 65: Level 0 Maintenance

    Site technical documentation myC5-2m, myC5-2v LEVEL 0 MAINTENANCE Contents REF MTB DTS 1- Indice A - December 16 2005 Page 5-5...
  • Page 66 5HPRYH DQG 3ODFH Proc Sheet 0 01 Procedure Proc 0 01 7KH EDWWHU\ myC5-2v, myC5-2m Proc 1 01 Proc 1 04 Proc 1 06 7RROV  Proc 1 08 Risk of the procedure : Proc 1 12 • Damage the spurs of preservation battery.

  • Page 67: Level 1 Maintenance

    Site technical documentation myC5-2m, myC5-2v LEVEL 1 MAINTENANCE Contents REF MTB DTS 1- Indice A - December 16 2005 Page 5-7...
  • Page 68 Proc 1 18 Cross shaped screwdriver. Proc 1 20 Plectrum. Proc 1 22 Upper housing myC5-2 fixture of PN SAGEM  Identification  Proc 1 26 3UHOLPLQDU\ RSHUDWLRQ  Proc 1 28 Proc 1 29 1. Remove the battery (...
  • Page 69 5HPRYH DQG 3ODFH Fiche Proc 1 01 Procedure Proc 0 01 0RELOH ORZHU KRXVLQJ myC5-2v, myC5-2m Proc 1 01 Proc 1 04 Proc 1 06 Proc 1 08 Proc 1 12 Proc 1 13 Proc 1 18 Proc 1 20...
  • Page 70 Gloves. • Damage the FPC LCD. Proc 1 13 Plectrum. Proc 1 18 Upper housing myC5-2 fixture of PN SAGEM  Identification  Proc 1 20 3UHOLPLQDU\ RSHUDWLRQ  Proc 1 22 Proc 1 26 1. Remove the battery (...
  • Page 71 Gloves. • Damage the FPC LCD. Proc 1 13 Plectrum. Proc 1 18 Upper housing fixture myC5-2 of PN SAGEM  Identification  Proc 1 20 3UHOLPLQDU\ RSHUDWLRQ  Proc 1 22 Proc 1 26 1. Remove the battery (...
  • Page 72 5HPRYH DQG 3ODFH Proc Sheet 1 08 Procedure Proc 0 01 PHWDO GRPH myC5-2v, myC5-2m Proc 1 01 Proc 1 04 Risk of the procedure : Proc 1 06 7RROV  • Proc 1 08 Damage the FPC connector. •...
  • Page 73 Score the lower casing of the FLAP. 7RROV  Proc 1 20 Proc 1 22 - Tweezers. Proc 1 26 - Upper housing myC5-2 fixture PN SAGEM  Identification  Proc 1 28 Proc 1 29 3UHOLPLQDU\ RSHUDWLRQ  Proc 1 32 Proc 1 36 1.
  • Page 74 5HPRYH DQG 3ODFH Proc Sheet 1 13 Procedure Proc 0 01 0RELOH XSSHU KRXVLQJ myC5-2v, myC5-2m Proc 1 01 Proc 1 04 Risk of the procedure : Proc 1 06 • Proc 1 08 Damage the FPC. • Proc 1 12 Damage mobile upper housing.
  • Page 75 5HPRYH DQG 3ODFH Proc Sheet 1 13 Procedure Proc 0 01 0RELOH XSSHU KRXVLQJ myC5-2v, myC5-2m Proc 1 01 Proc 1 04 Proc 1 06 Proc 1 08 Proc 1 12 Proc 1 13 Proc 1 18 Proc 1 20...
  • Page 76 5HPRYH DQG 3ODFH Proc Sheet 1 18 Procedure Proc 0 01 HTXLSSHG HOHFWURQLF ERDUG 00, ,, myC5-2v, myC5-2m Proc 1 01 Proc 1 04 Proc 1 06 7RROV  Proc 1 08 Risk of the procedure : Proc 1 12 •...
  • Page 77 5HPRYH DQG 3ODFH Proc Sheet 1 18 Procedure Proc 0 01 HTXLSSHG HOHFWURQLF ERDUG 00, ,,  myC5-2v, myC5-2m Proc 1 01 Proc 1 04 Proc 1 06 Proc 1 08 Proc 1 12 Proc 1 13 Proc 1 18...
  • Page 78 7KH GHIHFWLYH ERDUGV PXVW QHYHU EH PL[HG ZLWK WKH FRPSOHWH PRELOHV Symp 10 3ODFHPHQW SURFHGXUH  Test Test 01 1. Take a board in the stock of swap boards from the same Sagem reference. Test 02 Test 03 )XUWKHU RSHUDWLRQV  Test 04 Test 05 .(3URF VKHHW ...
  • Page 79 Proc 3 01 Humidity absorber Proc 3 02 Proc 4 01 Symptom Symp 01 Symp 02 Symp 03 Boards packaging SAGEM -> ARC Boards packaging ARC -> SAGEM Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 09...
  • Page 80 (TXLSSHG HOHFWURQLF ERDUG H[FKDQJH Proc Sheet 1 20 Procedure Proc 0 01 myC5-2m, myC5-2v Proc 1 01 Proc 1 04 Proc 1 06 Proc 1 08 Proc 1 12 (OHFWURQLF ERDUG H[FKDQJH SURFHVV Proc 1 13 Proc 1 18 Proc 1 20...
  • Page 81 5HPRYH DQG 3ODFH Proc Sheet 1 22 Procedure Proc 0 01 YROXPH FRQWURO NH\ myC5-2v, myC5-2m Proc 1 01 Proc 1 04 Proc 1 06 Risk of the procedure : Proc 1 08 • Be careful not to place the volume...
  • Page 82 5HPRYH DQG 3ODFH Proc Sheet 1 26 Procedure Proc 0 01 )/$3 ORZHU KRXVLQJ myC5-2v, myC5-2m Proc 1 01 Proc 1 04 Proc 1 06 7KLV RSHUDWLRQ PXVW EH PDGH DIWHU OLFHQVH 6$*(0 Proc 1 08 Proc 1 12 Risk of the procédure : Proc 1 13 •...
  • Page 83 5HPRYH DQG 3ODFH Proc Sheet 1 26 Procedure Proc 0 01 )/$3 ORZHU KRXVLQJ myC5-2v, myC5-2m Proc 1 01 Proc 1 04 Proc 1 06 Proc 1 08 Proc 1 12 Proc 1 13 Proc 1 18 Proc 1 20...
  • Page 84 5HPRYH DQG 3ODFH Proc Sheet 1 28 Procedure Proc 0 01 7KH FDPHUD myC5-2v, myC5-2m Proc 1 01 Proc 1 04 Risk of the procedure : Proc 1 06 • Proc 1 08 Damage the board to board connector. •...
  • Page 85 5HPRYH DQG 3ODFH Proc Sheet 1 29 Procedure Proc 0 01 7KH PLFUR UXEEHU myC5-2v, myC5-2m Proc 1 01 Proc 1 04 Proc 1 06 Risk of the procedure: Proc 1 08 • Damage the electronic board. Proc 1 12 •...
  • Page 86 5HPRYH DQG 3ODFH Proc Sheet 1 32 Procedure Proc 0 01 )/$3 XSSHU KRXVLQJ myC5-2v, myC5-2m Proc 1 01 Proc 1 04 Proc 1 06 Risk of the procedure : Proc 1 08 • Damage the FLAP housing. Proc 1 12 •...
  • Page 87 5HPRYH DQG 3ODFH Proc Sheet 1 32 Procedure Proc 0 01 )/$3 XSSHU KRXVLQJ myC5-2v, myC5-2m Proc 1 01 Proc 1 04 Proc 1 06 Proc 1 08 Proc 1 12 Proc 1 13 Proc 1 18 Proc 1 20...
  • Page 88 5HPRYH DQG 3ODFH Proc Sheet 1 36 Procedure Proc 0 01 7KH FDPHUD UXEEHU myC5-2v, myC5-2m Proc 1 01 Proc 1 04 Proc 1 06 Risk of the procedure : Proc 1 08 • Damage the electronic board. Proc 1 12 •...
  • Page 89 5HPRYH DQG 3ODFH Proc Sheet 1 37 Procedure Proc 0 01 )/$3 VPDOO ZLQGRZ myC5-2v, myC5-2m Proc 1 01 Proc 1 04 Proc 1 06 7KLV RSHUDWLRQ PXVW EH PDGH DIWHU OLFHQVH 6$*(0 Proc 1 08 Proc 1 12 Proc 1 13 Risk of the procedure : •...

  • Page 90: Level 2 Maintenance

    Site technical documentation myC5-2m, myC5-2v LEVEL 2 MAINTENANCE Contents REF MTB DTS 1- Indice A - December 16 2005 Page 5-30...
  • Page 91 5HPRYH DQG 3ODFH Proc Sheet 2 05 Procedure Proc 0 01 WZR LQ RQH UHFHLYHU myC5-2v, myC5-2m Proc 1 01 Proc 1 04 Proc 1 06 7KLV RSHUDWLRQ PXVW EH PDGH DIWHU OLFHQVH 6$*(0 Proc 1 08 Proc 1 12...
  • Page 92 5HPRYH DQG 3ODFH Proc Sheet 2 05 Procedure Proc 0 01 WZR LQ RQH UHFHLYHU myC5-2v, myC5-2m Proc 1 01 Proc 1 04 Proc 1 06 Proc 1 08 Proc 1 12 Proc 1 13 Proc 1 18 Proc 1 20...
  • Page 93 5HPRYH DQG 3ODFH Proc Sheet 2 06 Procedure Proc 0 01 7KH YLEUDWRU myC5-2v, myC5-2m Proc 1 01 Proc 1 04 Proc 1 06 7KLV RSHUDWLRQ PXVW EH PDGH DIWHU OLFHQVH 6$*(0 Proc 1 08 Proc 1 12 Proc 1 13 Risk of the procedure : •...
  • Page 94 5HPRYH DQG 3ODFH Proc Sheet 2 06 Procedure Proc 0 01 7KH YLEUDWRU myC5-2v, myC5-2m Proc 1 01 Proc 1 04 Proc 1 06 Proc 1 08 Proc 1 12 Proc 1 13 Proc 1 18 Proc 1 20 Proc 1 22...
  • Page 95 5HPRYH DQG 3ODFH Proc Sheet 2 07 Procedure Proc 0 01 7KH /&' PRGXOH myC5-2v, myC5-2m Proc 1 01 Proc 1 04 Proc 1 06 7KLV RSHUDWLRQ PXVW EH PDGH DIWHU 6$*(0 OLFHQVH Proc 1 08 Proc 1 12 Risk of the procedure : Proc 1 13 •...
  • Page 96 5HPRYH DQG 3ODFH Proc Sheet 2 07 Procedure Proc 0 01 7KH /&' PRGXOH myC5-2v, myC5-2m Proc 1 01 Proc 1 04 Proc 1 06 Proc 1 08 Proc 1 12 Proc 1 13 Proc 1 18 Proc 1 20...

  • Page 97: Level 3 Maintenance

    Site technical documentation myC5-2m, myC5-2v LEVEL 3 MAINTENANCE Contents REF MTB DTS 1- Indice A - December 16 2005 Page 5-37...
  • Page 98 Site technical documentation myC5-2m, myC5-2v ,03257$17 0RELOH SDFNDJLQJ VHQW WR 6$*(0 &20081,&$7,21 *5283( 6$)5$1  Follow the Proc Sheet 1 20 3DFNDJLQJ IRU VZDS RU PRELOH FRPSRQHQWV VWRUDJH  The swap and the mobile components must be stored with a particular care especially for the most sensible component ( Display, loudspeaker etc …..)
  • Page 99 5(7851 72 6$*(0 )$&725< Proc Sheet 3 01 Procedure 0DQGDWRU\ Proc 0 01 Proc 1 01 Proc 1 04 This form must attached around the defective mobile or the ESD bag containing the defective board: Proc 1 06 it must not be put inside the ESD bag. Proc 1 08 Proc 1 12 Proc 1 13...
  • Page 100 5(7851 72 6$*(0 )$&725< Proc Sheet 3 01 Procedure Proc 0 01 Proc 1 01 Proc 1 04 Proc 1 06 Code S AGE M T ype de défauts T ype of fault P R OB L E M E D ’ A F F I CHA GE D I S P L A Y P R OB L E M Proc 1 08 PAS D’AF F ICHAGE - LCD INT ER NE DEF ECT UEU X...
  • Page 101 5(7851 72 7+( &/,(17 Fiche Proc 3 02 Procedure Proc 0 01 Proc 1 01 Proc 1 04 Proc 1 06 Proc 1 08 Proc 1 12 8 h p u r ‡Ãq ˆ ÃW r  q r ˆ …9 r h yr … † ÃT ‡h € ƒ Ã) D...
  • Page 102 Site technical documentation myC5-2m, myC5-2v OUT OF WARRANTY INTERVENTION Contents REF MTB DTS 1- Indice A - December 16 2005 Page 5-42...
  • Page 103 5HPRYH DQG 3ODFH WKH ,2 FRQQHFWRU Proc Sheet 4 01 Procedure Proc 0 01 myC5-2v, myC5-2m Proc 1 01 Proc 1 04 Proc 1 06 1RWLFH The handsets requiring the replacement of system connectors cannot be repaired under Proc 1 08 Sagem warranty.
  • Page 104 - Reference of the flux to be used: Proc 1 28 - LITTON flux -Supplier reference 952-D6 Proc 1 29 -SAGEM reference18 775 103-7 Proc 1 32 Proc 1 36 - With tweezers, hold the connector and heat the pins up.
  • Page 105 5HPRYH DQG 3ODFH WKH ,2 FRQQHFWRU Proc Sheet 4 01 Procedure Proc 0 01 myC5-2v, myC5-2m Proc 1 01 Proc 1 04 Proc 1 06 Proc 1 08 Proc 1 12 Proc 1 13 Before any operation, Proc 1 18 -flux correctly the pins of the connector.

  • Page 106: Chapter 6 - Accessories

    Site technical documentation myC5-2m, myC5-2v CHAPTER 6 - ACCESSORIES 6.1 CIGAR LIGHTER CHARGERAC1 6.1.1 Description This charger is for use in a car (or truck) only. The adapter is fitted with a cigar lighter type connector. AC1 is used to charge a mobile on a cigar lighter connector.

  • Page 107: Pedestrian Handsfree Kit

    Site technical documentation myC5-2m, myC5-2v 6.2 PEDESTRIAN HANDSFREE KIT 6.2.1 Description Ear support with microphone on the cable for handsfree conversation 6.2.2 Caractéristiques Comment : Length: 1.25 m Dist. micro/loudspeaker: 25 cm Contents REF MTB DTS 1- Indice A - December 16 2005...
  • Page 108 Site technical documentation myC5-2m, myC5-2v 6.3 DATA CABLE PC USB 6.3.1 Description Data cables are used for transferring data through standard equipment. 6.3.2 Caractéristiques Packaging : Blister Contents REF MTB DTS 1- Indice A - December 16 2005 Page 6-3...

  • Page 109: Chapter 7 - Technical Information Bulletin

    Site technical documentation myC5-2m, myC5-2v CHAPTER 7 - TECHNICAL INFORMATION BULLETIN 7.1 PURPOSE The purpose of the Technical Information Bulletin (TIB) is to complete the maintenance operations described in this document. They give to the repair centers the complementary technical informations and the corrective procedures to be applied to maintain the product following it's evolution.

  • Page 110: Chapter 8 - Illustrated Parts Catalog

    Site technical documentation myC5-2m, myC5-2v CHAPTER 8 - ILLUSTRATED PARTS CATALOG 8-1 SPARE PARTS myC5-2m, myC5-2v ASSEMBLY Quantity Designation Lower cover Upper cover Keypad Antenna Battery cover Flap screw Assembled loudspeaker Battery Volume Key Spacer & metal dome Screw protection...
  • Page 111 Site technical documentation myC5-2m, myC5-2v Contents REF MTB DTS 1- Indice A - December 16 2005 Page 8-2...
  • Page 112 Site technical documentation myC5-2m, myC5-2v Index CHAPTER 1 - FOREWORD 1-1 HOW TO USE THE SITE TECHNICAL DOCUMENTATION 1-1-1 USE 1-2 ABREVIATIONS 1-3 COMMENTS SHEET CHAPTER 2 - DESCRIPTION - OPERATION 2-1 REMINDERS ABOUT THE GENERAL CHARACTERISTICS OF GSM AND PCS...
  • Page 113 Site technical documentation myC5-2m, myC5-2v CHAPTER 3 - SYMPTOMS 3-1 GENERAL 3-2 LIST OF REPORTED DEFECTS 3-3 ERROR MESSAGES DURING START UP 3-4 OTHER ERROR MESSAGES 3-5 LIST OF OBSERVED DEFECTS 3-10 3-6 INFORMATION ABOUT NEW NOTICED FAULTS 3-10 SYMPTOM SHEETS...
  • Page 114 Site technical documentation myC5-2m, myC5-2v Test Sheet 03 - BATTERY TEST 4-12 Test Sheet 04 - CONSUMPTION TEST 4-13 Test Sheet 05 - HOTLINE MENU 4-14 Test Sheet 06 - RADIO TEST 4-15 Test Sheet 07 - PHOTO TEST 4-17...
  • Page 115 Proc Sheet 2 07 - Remove and Place the LCD module 5-35 LEVEL 3 MAINTENANCE 5-38 Proc Sheet 3 01 - Return to Sagem factory 5-39 Proc Sheet 3 02 - return to the client 5-41 OUT OF WARRANTY INTERVENTION...

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