C-1.2 How To Receive Repair Service - Magnum Energy MMS Series Owner's Manual

Appendix C – Warranty/Service Information

C-1.2 How to Receive Repair Service

If your product requires warranty service or repair, contact either:
• An authorized service center, as listed on the our website at
SensataPower.com, or
• Sensata Technologies at:
Telephone: 425-353-8833
Fax: 425-353-8390
Email:
If returning your product directly to Sensata for repair, you must:
1. Return the unit in the original, or equivalent, shipping container.
2. Receive a Return Materials Authorization (RMA) number from the
factory prior to the return of the product to Sensata for repair.
3. Place RMA numbers clearly on the shipping container or on the
packing slip.
When sending your product for service, please ensure it is properly
packaged. Damage due to inadequate packaging is not covered
under warranty. We recommend sending the product by traceable
or insured service.
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MagnumWarranty@Sensata.com
© 2017 Sensata Technologies