How To Receive Repair Service - Magnum Energy MagnaSine Hybrid Owner's Manual

E-2

How to Receive Repair Service

If your product requires warranty service or repair, contact either:
• An Authorized Service Center, which are listed on the Magnum Energy website at
http://www.magnumenergy.com/Service/ServiceCenters-US.htm; or
• Magnum Energy, Inc. at: Telephone: 425-353-8833
If returning the product directly to Magnum Energy for repair, you must:
1. Return the unit in the original, or equivalent, shipping container.
2. Receive a Return Materials Authorization (RMA) number from the factory prior to the
return of the product to Magnum Energy for repair.
3. Place the assigned RMA numbers clearly on the shipping container or on the packing slip.
When sending your product for service, please ensure it is properly packaged. Damage due to
inadequate packaging is not covered under warranty. We recommend sending the product
by traceable or insured service.
A RETURN MATERIAL AUTHORIZATION (RMA) NUMBER IS REQUIRED
© 2013 Magnum Energy, Inc.
Appendix E – Warranty & Service Information
Fax: 425-353-8390
Email: warranty@magnumenergy.com
BEFORE RETURNING ANY UNIT,
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