Warranty And Service; Limited Warranty; How To Receive Repair Service - Magnum Energy MS-PAE Series Owner's Manual

Appendix D - Warranty and Service
D Warranty and Service
D.1 Limited Warranty
Magnum Energy, Inc., warrants the MS-PAE Series Inverter/Charger to be free from defects in
material and workmanship that result in product failure during normal usage, according to the
following terms and conditions:
1. The limited warranty for the product extends for 24 months beginning from the product's
original date of purchase.
2. The limited warranty extends to the original purchaser of the product and is not assignable or
transferable to any subsequent purchaser.
3. During the limited warranty period, Magnum Energy will repair, or replace at Magnum Energy's
option, any defective parts, or any parts that will not properly operate for their intended use with
factory new or rebuilt replacement items if such repair or replacement is needed because of product
malfunction or failure during normal usage. The limited warranty does not cover defects in ap-
pearance, cosmetic, decorative or structural parts or any non-operative parts. Magnum Energy's
limit of liability under the limited warranty shall be the actual cash value of the product at the time
the original purchaser returns the product for repair, determined by the price paid by the original
purchaser. Magnum Energy shall not be liable for any other losses or damages.
4. Upon request from Magnum Energy, the original purchaser must prove the product's original
date of purchase by a dated bill of sale, itemized receipt.
5. The original purchaser shall return the product prepaid to Magnum Energy in Everett, WA.
After the completion of service under this limited warranty, Magnum Energy will return the product
prepaid to the original purchaser via a Magnum-selected non-expedited surface freight within the
contiguous United States and Canada; this excludes Alaska and Hawaii.
6. This limited warranty is voided if:
•
the product has been modifi ed without authorization.
•
the serial number has been altered or removed.
•
the product has been damaged from abuse, neglect, accident, high voltage or corrosion.
•
the product was not installed and operated according to the owner's manual.
D.2 How to Receive Repair Service
If your product requires warranty service or repair, contact either:
1. An Authorized Service Center listed on the Magnum Energy website at www.magnumenergy.
com/servicecenters.htm; or
2. Magnum Energy, Inc. at:
If returning the product directly to Magnum Energy for repair, you must:
• Return the unit in the original, or equivalent, shipping container.
• Receive a Return Materials Authorization (RMA) number from the factory prior to the
return of the product to Magnum Energy for repair.
• Place RMA numbers clearly on the shipping container or on the packing slip.
BEFORE RETURNING ANY UNIT TO MAGNUM ENERGY INC.,
A RETURN MATERIAL AUTHORIZATION (RMA) NUMBER IS REQUIRED.
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Telephone: 425-353-8833
Fax: 425-353-8390
Email: warranty@magnumenergy.com
© 2009 Magnum Energy Inc.