Troubleshoot With The Leds - NETGEAR WAX610 User Manual

Insight Managed WiFi 6 AX1800 Dual Band Access Point WAX610 User Manual
Note: If the access point's WiFi authentication and encryption is set to WPA3
Personal, make sure that the WiFi adapter device driver is updated to the latest
version on your WiFi device.
• Make sure that your WiFi device is not too far from the access point or too close. To
see if the signal strength improves, move your WiFi device near the access point but
at least 6 feet (1.8 meters) away.
• Make sure that the WiFi signal is not blocked by objects between the access point
and your WiFi device.
• Make sure that the access point's SSID broadcast is not disabled.
If the access point's SSID broadcast is disabled, the WiFi network name is hidden
and does not display in your WiFi device's scanning list. To connect to a hidden
network, you must enter the network name and the WiFi password. For more
information about the SSID broadcast, see Hide or broadcast the SSID for a WiFi
network on page 65.
• Make sure that your WiFi device does not use a static IP address but is configured
to receive an IP address automatically with DHCP. (For most devices, DHCP is the
default setting.)

Troubleshoot with the LEDs

For general information about the LEDs and LED icons, see Top panel with LEDs on
page 11.
When you connect the access point to a power source and you did not disable the LEDs
(see Manage the LEDs on page 165), the LEDs light as described here:
1. The Power/Cloud LED lights solid amber initially and then blinks amber slowly. After
about two minutes, the Power/Cloud LED turns either solid green or solid blue,
indicating that the startup procedure is complete and the access point is ready:
• Solid green. The access point functions either as a standalone access point, or
as an Insight discovered access point that is not connected to the Insight
cloud-based management platform.
• Solid blue. The access point functions in Insight mode and is connected to the
Insight cloud-based management platform.
2. When the startup procedure is complete, verify the following:
• The LAN LED lights solid green or solid amber, depending on the speed of the
Ethernet link.
If the access point processes Ethernet traffic, the LAN LED blinks green or blue.
Diagnostics and
Troubleshooting
211 User Manual