Shipping The Ma-3011; Return Authorization (Ra); Tagging The Device; Shipping Containers - Viavi mA-3011 Operation Manual

Shipping the mA-3011

Any device returned to factory for calibration, service or repair must be repackaged and
shipped subject to the following conditions:

Return Authorization (RA)

Do not return any products to the factory without prior authorization from VIAVI Customer
Service.

Tagging the Device

All items shipped to VIAVI must be tagged with:
• Owner's Identification and contact information
• Nature of service or repair needed
• Model Number and Serial Number
• Return Authorization (RA) Number

Shipping Containers

Devices must be repackaged in original shipping containers using VIAVI packing
materials. If original shipping containers and materials are not available, contact VIAVI
Customer Service for shipping instructions.

Freight Costs

All freight costs on non-warranty shipments are assumed by the customer. VIAVI
recommends that customers obtain freight insurance with the freight carrier when shipping
the Device.
NOTE
VIAVI is not responsible for the cost of repairs for damages that occur during shipment
on warranty or non-warranty items.
Rev. C0
April 2020
mA-3011 AXIe Embedded Host Module Operation Guide
Chapter 6 Care and Maintenance

Shipping the mA-3011

Page 6-9