Warranty Information (5 Year Ruggedized) - ClipperCreek HCS User Manual

HCS User Manual
WARRANTY INFORMATION FOR
RUGGEDIZED HCS MODELS
LIMITED WARRANTY
RUGGEDIZED ELECTRIC VEHICLE SUPPLY EQUIPMENT
ClipperCreek, Inc.
11850 Kemper Road
Auburn, California 95603
Phone: (877) 694-4194
Email: information@clippercreek.net
ClipperCreek shall provide the following warranty with respect to the Products to Representative, its
Sub-Representatives and their customers:
Product 5-year parts, 5-year factory labor:
ClipperCreek, Inc. warrants this product to be free from defects in material and workmanship. The
warranty period shall commence on the date of installation date (first use). The product installation
date must be evidenced and communicated to ClipperCreek by way of the warranty registration
card (or its equivalent). The warranty registration card must be filled out completely and accurately,
and returned to ClipperCreek within 30 days after installation, and the product installation date
shall be within 6 months after the purchase date. If a Product installation date is not communicated
to ClipperCreek as described above, the product purchase date shall serve as the warranty
commencement date.
If this product is defective in materials or workmanship during the warranty period, ClipperCreek
will, at its option, repair or replace the product. Repair parts and/or replacement products may be
either new or reconditioned at ClipperCreek's discretion. This limited warranty does not cover
service or parts to repair damage due to improper installation or use, including but not limited
to improper connections with peripherals, external electrical faults, accident, disaster, misuse,
abuse or modifications to the product not approved in writing by ClipperCreek. Any service repair
outside the scope of this limited warranty shall be at applicable rates and terms then in effect. This
warranty covers factory parts and factory labor only; it does not cover field service or removal and
replacement of the product or any other costs.
All other express and implied warranties for this product including the warranties of merchantability
and fitness for a particular purpose are hereby disclaimed. Some states do not allow the exclusion of
implied warranties or limitations on how long an implied warranty lasts, so the above limitation may
not apply to you. If this product is not as warranted above, your sole and exclusive remedy shall be
repair or replacement as provided above. In no event will ClipperCreek, any of its authorized sales
and service representatives, or its parent company be liable to customer or any third party for any
damages in excess of the purchase price of the product. This limitation applies to damages of any
kind including any direct or indirect damages, lost profits, lost saving or other special, incidental,
exemplary or consequential damages whether for breach of contract, tort or otherwise or whether
arising out of the use of or inability to use the product, even if ClipperCreek or an authorized
ClipperCreek representative or dealer has been advised of the possibility of such damages or of any
claim by any other party. Some states do not allow the exclusion or limitation of incidental damages
for some products, so the above limitation or exclusion may not apply to you. This warranty gives
you specific legal rights, and you may also have other rights which may vary from state to state.
To obtain warranty service:
Call your nearest authorized Service Representative or ClipperCreek at the above number. You will
receive information as to how service for the product will be provided. If you mail or ship the
product in for service, you must insure the product, prepay all shipping charges, and properly pack
it for shipment in its original shipping container or its equivalent. You are responsible for all loss
or damage that may occur in transit. You must provide proof of purchase of the product and the
purchase date before any warranty service can be performed.
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