Troubleshooting [To Be Performed By Store Personnel Unless Stated Otherwise] - Structural Concepts Harmony HMG3953 Installation And Operating Manual

TROUBLESHOOTING [TO BE PERFORMED BY STORE PERSONNEL UNLESS NOTED]
Product is Drying Out
Doors/Glass Won't Shut Properly
Case Not Properly Lining Up
System is not Operating
Case Lights Not Working
Check the relative humidity in the store.
Check that the case is aligned, level and plumb.
See the Installation section of this Operating Manual for
instructions on properly aligning case and adjusting levelers
(alongside other cases).
Confirm that unit is turned on or properly plugged in.
Check the circuit breaker box for tripped circuits. Caution! Only
a certified electrician is to perform this task!
Confirm that unit has been field wired correctly. Caution! Only a
certified electrician is to perform this task!
Check that ALL lights are plugged in and/or receptacles capped.
Check bulbs for proper installation and connection.
Check for burned out bulbs.
Clean dirt and dust from the bulbs to prevent flickering.
After performing all other checkpoints, if lights are still not
working, a certified electrician should check for faulty ballasts.
If voltage is entering but not exiting the ballast, ballast is faulty.
Clean dirt and dust from the bulbs to prevent flickering.
LED lights only: Check that plug is properly plugged into LED
light. See MAINTENANCE FUNDAMENTALS - LED LIGHT
FIXTURES section in this manual for illustrations.
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