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Reveal
REVEAL® FREE STANDING OVER-UNDER REFRIGERATED COMBO MERCHANDISERS
> CONVERTIBLE UPPER SECTION MAY BE EITHER AMBIENT OR REFRIGERATED
> REFRIGERATED LOWER SECTION
> SELF-CONTAINED OR REMOTE UNITS
> UPPER SECTION: REAR SLIDING DOORS
> OPTIONAL RISERS (IN LIEU OF SHELVING)
> LOWER SECTION: REAR SLIDING DOORS WITH
PERFORATED ACRYLIC PLENUMS OR SOLID BACK PANELS
> CAUTION! DO NOT PUSH OR PULL ON UPPER GLASS ENCLOSURE!
> ONLY USE HANDLES (AT EACH END OF CASE) TO PUSH OR PULL CASE INTO POSITION!
USER MANUALS\20-78347_REVEAL_USER MANUAL_NR(L)(H)RRSSV_REF_COMBO_OVER-UNDER_CASE
READ AND SAVE THESE INSTRUCTIONS
®
Reveal® Model
NR4838RRSSV
Rear Sliding Doors
and Acrylic Perforated
Plenums / Cladding
Shown Attached
Structural
Concepts Corp. ∙ 888 E. Porter Rd ∙ Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 ∙ www.structuralconcepts.com
USER
MANUAL
Models Are Shipped WITHOUT
Panels and Cladding Attached.
See Pages 10 & 11 For Component
Attachment Instructions.
Reveal® Model NR3631RRSSV /
Rear Sliding Doors and Acrylic
Perforated Plenums / Shown As
Shipped From Factory (Without
Components) / Rear Slide-Out
Access To Condenser Package
Reveal® Model NR3631RRSSV
Self-Service Solid Back Rear Panel
Optional Product Steps / Shown As
Shipped From Factory (Without
Components) / Front Slide-Out
Access To Condenser Package
SCC P/N
20-78347
REV N DATE: 06/27/2023

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Summary of Contents for Structural Concepts Reveal NR6051RRSSV

  • Page 1 READ AND SAVE THESE INSTRUCTIONS Reveal ® USER SCC P/N MANUAL 20-78347 REVEAL® FREE STANDING OVER-UNDER REFRIGERATED COMBO MERCHANDISERS > CONVERTIBLE UPPER SECTION MAY BE EITHER AMBIENT OR REFRIGERATED > REFRIGERATED LOWER SECTION Models Are Shipped WITHOUT > SELF-CONTAINED OR REMOTE UNITS Panels and Cladding Attached.
  • Page 2: Table Of Contents

    TABLE OF CONTENTS TABLE OF CONTENTS …………………………………………………………………………………...…... REVEAL® REFRIGERATED OVER-UNDER COMBO MODEL APPLICABILITY & DIMENSIONS .. OVERVIEW / DISPLAY TYPE I vs. II / COMPLIANCE / WARNINGS / PRECAUTIONS ……………... INSTALLATION: TOE-KICK & GRILLE REMOVAL / DISONNECTING CASE FROM PALLET ……. INSTALLATION, CONT’D: CASTER ADJUSTMENT / LOCK / UNLOCK / CASE REMOVAL FROM PALLET .……….………………………………………………………………………..……...
  • Page 3: RevealĀ® Refrigerated Over-Under Combo Model Applicability & Dimensions

    REVEAL® REFRIGERATED OVER-UNDER COMBO MODEL APPLICABILITY & DIMENSIONS Upper Display Model Overall Height Case Depth x Length Height NR3651RRSSV 16” UDH 50 3/4”OH 33”D* x 35 3/4”L NR3658RRSSV 16” UDH 57 1/2”OH 33”D* x 35 3/4”L NR4851RRSSV 16” UDH 50 3/4”OH 33”D* x 47 3/4”L NR4858RRSSV 16”...
  • Page 4: Overview / Display Type I Vs. Ii / Compliance / Warnings / Precautions - Page 1 Of 2

    • NSF/ANSI Type II Conditions: Product is displayed in store conditions with maximum ambient temperature of 80 °F • These Structural Concepts Reveal® cases are (27 °C) and maximum relative humidity of 55%. designed to merchandise packaged products at •...
  • Page 5 Regulations, title 17, section 95374. NSF TYPE, COMPLIANCE and WARNINGS. • This disclosure statement has been reviewed and approved by Structural Concepts and Structural Concepts attests, under penalty of perjury, that these statements are true and accurate. CAUTION! LAMP REPLACEMENT GUIDELINES CAUTION LED lamps reflect specific size, shape and overall design.
  • Page 6: Installation: Toe-Kick & Grille Removal / Disonnecting Case From Pallet

    INSTALLATION: TOE-KICK & GRILLE REMOVAL / DISONNECTING CASE FROM PALLET 1. Remove Front Toe-Kick From Case • To prevent damage to case, remove front toe-kick from case before removing from pallet. • Toe-kick is held in place by magnets only. No screw removal is required.
  • Page 7: Installation, Cont'd: Caster Adjustment / Lock / Unlock / Case Removal

    INSTALLATION, CONT’D.: CASTER ADJUSTMENT / LOCK / UNLOCK / CASE REMOVAL FROM PALLET 4. Caster Height: Raising and Lowering Vertical • Raise or lower casters (to adjust case height) by Adjustment rotating casters’ vertical adjustment rings. Ring • Rotate vertical adjustment ring clockwise to lower caster (and increase height of case).
  • Page 8: Installation, Cont'd: Shelving Assembly Components

    INSTALLATION, CONT’D: SHELVING ASSEMBLY COMPONENTS INSTALLATION, CONT’D: SHELVING ASSEMBLY COMPONENTS 8. Shelving Assembly Components (using pliers, if necessary) and discard thumbscrews after case is installed so shelves • Check that glass shelving is in proper position can be disassembled (to clean or service). before placing product in case G.
  • Page 9: Installation, Cont'd: Main Power Switch / Toe-Kick & Air Intake Grille / Plug-In

    INSTALLATION, CONT’D: MAIN POWER SWITCH / TOE-KICK & AIR INTAKE GRILLE / PLUG-IN 9. Plug Case In / Turn Main Power Switch On Factory-Supplied Power Cord With Plug • Power cord with plug is factory-supplied. • Plug case into customer-supplied electrical outlet. •...
  • Page 10: Installation, Cont'd: Shipping Brace / Attaching Front Panel Components

    INSTALLATION, CONT’D: SHIPPING BRACE / ATTACHING FRONT PANEL COMPONENTS / HANDLES • Then, slide front panel into case until it attaches 12. Shipping Brace (Air Intake Side) vs. Air to case via lower magnets. Exhaust Side • See illustration below. •...
  • Page 11: Installation, Cont'd: Attaching Side Panels, Rear Panel And Rear Grille

    INSTALLATION, CONT’D: ATTACHING SIDE PANELS, REAR PANEL AND REAR GRILLE 17. Attaching Rear Grille 15. Attaching Side Panels • Use finger holes to place rear grille’s inner hooks • Attach side panels to case using slot/hook method. onto case rear’s lower shoulder screws. •...
  • Page 12: Installation, Cont'd: Optional Acrylic Security Cover

    INSTALLATION, CONT’D: OPTIONAL ACRYLIC SECURITY COVER upper security cover stop. Lock at both ends of 18. Optional Acrylic Security Cover cover with locking mechanism. Note: Illustrations reflects Model NR4835RSS; it > Important! After locking in place, store keys in safe may not reflect every feature or option of your case.
  • Page 13: Case Design: Front Of Case (Units With Lower Rear Doors)

    CASE DESIGN: FRONT OF CASE (UNITS WITH LOWER REAR DOORS) 1. Front of Case (Units With Lower Rear Doors) • Model NR4838RRSSV with lower rear sliding doors is shown below. Models with solid back (in lower section) will not reflect every feature or option shown below. •...
  • Page 14: Case Design, Cont'd: Rear Of Case (Units With Lower Rear Doors)

    CASE DESIGN, CONT’D: REAR OF CASE (UNITS WITH LOWER REAR DOORS) 2. Case Design: Rear of Case (Units With Lower Rear Doors) • Model NR4838RRSSV with lower rear sliding doors is shown below. • Models with solid back (in lower section) will not reflect every feature or option shown below. •...
  • Page 15: Case Design, Cont'd: Controller / Dc Drivers / Main Power Switch

    CASE DESIGN, CONT’D: CONTROLLER / DC DRIVERS / MAIN POWER SWITCH / COIL FILTER cover to access electrical components. 3. Controller / DC Driver Access / Components • Note: Only certified electricians are to access • Remove air intake grille with slot/hook method; no electrical components in case.
  • Page 16: Case Design, Cont'd: Night Curtain Access And Operation

    CASE DESIGN, CONT’D: NIGHT CURTAIN ACCESS AND OPERATION 4. Night Curtain: Access and Operation Acrylic Air Air Return Deflector Grille The night curtain saves energy by preventing outside ambient air from entering case. Use night curtain whenever possible. A. Night curtain is attached to inside of case at underside of air return grille and decks (at case front).
  • Page 17: Cover/Baffle Position

    CASE DESIGN, CONT’D: UPPER SECTION - AMBIENT VS. REFRIGERATED STATE A. Upper section in ambient state (cover in horizontal 5. Ambient vs. Refrigerated Upper Section position preventing airflow into upper section). • Illustrations shown with rear sliding doors removed B. Air discharge cover shown removed from case via for illustrative purposes.
  • Page 18: Case Design, Cont'd: Tub Area (After Deck Pan Removal)

    CASE DESIGN, CONT’D: TUB AREA (AFTER DECK PAN REMOVAL) 6. Tub Area After Deck Pan Removal Note: Refrigeration service to be accomplished by refrigeration / electrical contractors only. Caution! Turn main power off before accessing tub area. • Illustration below shown after removal of deck pans. •...
  • Page 19: Case Design, Cont'd: Led Light Switch Locations / Led Lights / Thermometers

    CASE DESIGN, CONT’D: LED LIGHT SWITCH LOCATIONS / LED LIGHTS / THERMOMETERS 9. Thermometer Function & Placement 7. LED Light Switch Locations • Separate thermometers are located in both • Separate LED light switches are in upper and lower upper and lower sections of case. sections of case (as shown below).
  • Page 20: Case Design, Cont'd: Rear Sliding Door Removal / Rear Perforated Plenum

    CASE DESIGN, CONT’D: REAR SLIDING DOOR REMOVAL / REAR PERFORATED PLENUM CONTROL 10. Rear Sliding Door Removal 11. Rear Perforated Plenum Control • Separate rear sliding doors are in both upper • Optional acrylic perforated plenums are shown. and lower sections of the case. Your unit may have solid back panel.
  • Page 21: Control

    CASE DESIGN, CONT’D: CONDENSER PACKAGE (SELF-CONTAINED UNITS ONLY) 12. Condenser Package (Self-Contained Units) Assembly/disassembly and servicing to be performed by licensed refrigeration contractor. Condensate Package Configuration • Illustration shown is from model NR3658RRSSV. Your unit’s component layout may slightly vary. Optional Clean Sweep®...
  • Page 22: Product Placement / Upper Section & Honeycomb Airflow / Load Lines

    START-UP AND OPERATION, CONTINUED: LOAD LIMITS PRODUCT PLACEMENT / UPPER SECTION & HONEYCOMB AIRFLOW / LOAD LINES 1. Product Placement • Caution! Do not impede honeycomb air diffuser’s airflow route (to return air grille) with • Product can be placed on decking or shelves product.
  • Page 23: Cleaning Schedule (To Be Performed By Store Personnel)

    CLEANING SCHEDULE (TO BE PERFORMED BY STORE PERSONNEL) CLEANING INSTRUCTIONS Glass Surfaces: Clean glass surfaces and shelves with household or commercial glass cleaner. Rear Sliding Door Exterior Glass: Clean with household or commercial glass cleaner. Clean out rear door track with moist cloth. End Panels, Front Panel, Toe-Kick, etc.: Wipe off with warm water, mild soap solution &...
  • Page 24: Preventive Maintenance (To Be Performed By Trained Service Provider) - Page 1 Of 3

    PREVENTIVE MAINTENANCE (TO BE PERFORMED BY TRAINED SERVICE PROVIDER) - PAGE 1 OF 3 WARNING! TURN OFF CASE BEFORE PERFORMING PREVENTIVE MAINTENANCE! FREQ. INSTRUCTIONS Quarterly Condensing Coil: • Remove air intake grille to access area. Simply lift up and off. •...
  • Page 25 PREVENTIVE MAINTENANCE (TO BE PERFORMED BY TRAINED SERVICE PROVIDER) - PAGE 2 OF 3 NOTE: PREVENTIVE MAINTENANCE IS TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY. Preventive maintenance should be performed quarterly (unless conditions warrant a more frequent replacement cycle). Honeycomb Air Diffuser Removal A.
  • Page 26 PREVENTIVE MAINTENANCE (TO BE PERFORMED BY TRAINED SERVICE PROVIDER) - PAGE 3 OF 3 FREQUENCY INSTRUCTIONS Quarterly Optional Clean Sweep™ Condensing Coil Cleaner: Disconnect power from case before servicing the Clean Sweep™ Condenser Coil Cleaner! • Remove air intake grille (by lifting up and off); no screw removal is required. •...
  • Page 27: Troubleshooting (To Be Performed By Store Personnel Only)

    TROUBLESHOOTING (TO BE PERFORMED BY STORE PERSONNEL) - PAGE 1 OF 2 CONDITION TROUBLESHOOTING Water Is On The Floor Call service provider. Fan Emits Excessive Noise Call service provider. Case Lights Are Not Working Check that light switch is in the on position. Check that ALL of the light cords and plugs are properly connected.
  • Page 28: Troubleshooting (To Be Performed By Trained Service Providers Only)

    Troubleshooting to be performed by trained service providers only is on next page. If case light still do not come on, it may need to be replaced. • Contact Structural Concepts’ Technical Service Department for replacement light (see TECHNICAL SERVICE section of this manual for contact information). •...
  • Page 29: Troubleshooting (To Be Performed By Trained Service Providers Only) - Page 1 Of 4

    TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY) - PAGE 1 OF 4 CONDITION TROUBLESHOOTING Water Is On The Caution! Disruption of power or malfunctioning condensate pan (or electric coil Floor overflow condensate pan) may cause water to overflow pan and seep onto flooring causing damage! Until condensate pan(s) are functioning (or are replaced), follow these procedures: •...
  • Page 30 TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY), PAGE 2 OF 4 CONDITION TROUBLESHOOTING Fans Emit Check that the case is aligned, level and plumb. Excessive Noise Check evaporator fans for cleanliness. Unplug/power off fan motors. Check motor shaft for bearing wear. Check that fan motors are securely mounted in brackets.
  • Page 31 TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY), PAGE 3 OF 4 CONDITION TROUBLESHOOTING Case Lights Are See TROUBLESHOOTING (TO BE PERFORMED BY STORE PERSONNEL) Not Working section in manual for most common troubleshooting solutions. Check power. • If power is not supplied to the case, facility may have faulty power distribution. •...
  • Page 32 TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY), PAGE 4 OF 4 CONDITION TROUBLESHOOTING Digital Control Check that the MAIN power switch is on. Display Is Blank Check the circuit breaker box for tripped circuits. System Is Not Check that the utility power is on. Operating Check that the MAIN power switch is on.
  • Page 33: Condensing System

    TROUBLESHOOTING (BY TRAINED SERVICE PROVIDERS ONLY) - CONDENSING SYSTEM CONDITION TROUBLESHOOTING Head Pressure Check that the condensing coil is not dirty or covered. Too High Check that condensing fans are working. Check that refrigerant is not overcharged. Perform sub-cooling check and verify that no contaminates are in system. Check that liquid line filter dryer is not plugged.
  • Page 34: Troubleshooting (To Be Performed By Trained Service Providers Only)

    TROUBLESHOOTING (BY TRAINED SERVICE PROVIDERS ONLY) - EVAPORATOR SYSTEM CONDITION TROUBLESHOOTING Low Suction Check if sight glass is flashing or showing low charge. Pressure Check that expansion valve (TXV) isn’t restricted. Check element charge. Check that liquid line or filter isn’t restricted. Check that refrigeration lines and/or hoses are not kinked on either high or low sides.
  • Page 35: Serial Label Information & Location

    TECHNICAL SERVICE page in this manual for • Serial labels are affixed at a wide range of places instructions on contacting Structural Concepts’ (on the header, near thermostat, at case rear, Technical Service Department. behind panels/toe-kicks, on electrical boxes, etc.).
  • Page 36: Programmable Controller Information

    PROGRAMMABLE CONTROLLER (SELECT, CLICK ON OR SCAN QR CODE FOR INFORMATION) Determine Which Programmable Controller Is On Your Case (Controllers That Are Commonly Used By Structural Concepts Are Shown Below). Your Particular Programmable Controller May Differ. Carel® ir33 Platform Carel® PJEZ Platform Dixell®...
  • Page 37: Technical Service Contact Information / Warranty Information

    STRUCTURAL CONCEPTS TECHNICAL SERVICE CONTACT INFORMATION & LIMITED WARRANTY YOU MUST HAVE THE FOLLOWING INFO AVAILABLE TECH SERVICE/WARRANTY CONTACT INFO: BEFORE CONTACTING STRUCTURAL CONCEPTS: 1 (800) 433-9490 / EXTENSION 1 SERIAL NO. / MODEL NO. / STORE NO. / STORE...

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