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Western Digital ActiveScale X100 Support Manual

Western Digital ActiveScale X100 Support Manual

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ActiveScale™ X100 Support Guide
January 2020
Publication 1ET0372 5.5.2-D-3.3
Storing the World's Data™ | www.wdc.com
22 4

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Summary of Contents for Western Digital ActiveScale X100

  • Page 1 ActiveScale™ X100 Support Guide January 2020 Publication 1ET0372 5.5.2-D-3.3 Storing the World’s Data™ | www.wdc.com 22 4...

  • Page 2: Copyright

    Long Live Data, EasiScale, ActiveScale OS, and the Western Digital logo are registered trademarks or trademarks of Western Digital Corporation or its affiliates in the U.S. and/or other countries. Amazon S3, Amazon Simple Storage Services, and Amazon AWS S3 are trademarks of Amazon.com, Inc.

  • Page 3: Table Of Contents

    1.1 About the ActiveScale X100 ........
  • Page 4 ActiveScale™ X100 Support Guide 2.4.1.2 Physical port to Ethernet device mapping ......29 2.4.1.3 SFP+ ports ..........29 2.4.1.4 Storage Node LED and button identification .
  • Page 5 ActiveScale™ X100 Support Guide 3.3.2 Replacing System Interconnect PSUs ....... . 55 3.3.2.1 Removing a System Interconnect PSU .
  • Page 6 ActiveScale™ X100 Support Guide 3.6.2 Replacing Storage Enclosure Basic sleds or sled blanks ....82 3.6.2.1 Sled replacement constraints ........82 3.6.2.2 Removing a Storage Enclosure Basic sled or sled blank .
  • Page 7 ActiveScale™ X100 Support Guide 4.2 Cabling map ............119 4.3 Cabling for single-phase PDU configurations .
  • Page 8 ActiveScale™ X100 Support Guide 8.6 Installing the System Expansion Node PDU kit ......175 8.6.1 Re-balancing the PDUs .
  • Page 9 C Recommended torque of machined fasteners ........243 D ActiveScale X100 regulatory and safety information ....... 244 D.1 Regulatory compliance .
  • Page 10 ActiveScale™ X100 Support Guide D.3.2 Safety warnings and cautions ........248 D.3.3 Electrostatic discharge .

  • Page 11: Activescale X100 Product Overview

    ActiveScale™ X100 Support Guide 1 ActiveScale X100 product overview This guide applies to both rackless and racked ActiveScale X100 systems. This section provides an overview of the ActiveScale X100 system. Topics: • About the ActiveScale X100 on page 12 •...

  • Page 12: About The Activescale X100

    ActiveScale™ X100 Support Guide 1.1 About the ActiveScale X100 The ActiveScale X100 is a 42U, scalable, object-based data storage system that allows you to easily keep up with data growth and deliver on your business objectives. The minimum configuration is equipped with one sled column in all six Storage Enclosure Basics and provides either: •...

  • Page 13: System Specification Summary

    On rackless or re-racked systems, component location may vary. On a rackless system, PDUs are supplied by the customer and their installation location may vary. 1.2 System specification summary The following table is a summary of specifications relevant to the ActiveScale X100. Condition (fully configured) Non-operating Operating Altitude...
  • Page 14 ActiveScale™ X100 Support Guide Condition (fully configured) Non-operating Operating Power requirements Base configuration typical/max: • 2.5/3.3 kW Base +1 configuration typical/max: • 3.15/3.98 kW Base +2 configuration typical/max: • 3.8/4.66 kW Base +3 configuration typical/max: • 4.45/5.34 kW Base +4 configuration typical/max: •...

  • Page 15: Airflow Requirements

    1.3 Airflow requirements Ensure that both the front and rear of the ActiveScale X100 stay clear of any materials that may block or disrupt the airflow in any way. Disrupting the airflow can cause the system to overheat, which may affect performance or cause damage to the system.

  • Page 16: Available Kits And Upgrades

    Installing scale up kits For more information, refer to on page 139. 1.5.2 Scale out kits Storage capacity can be even further increased by connecting a new ActiveScale X100 to an existing system. Installing scale out kits For more information, refer to on page 152.

  • Page 17: Component Overview

    ActiveScale™ X100 Support Guide 2 Component overview This section provides an overview of each ActiveScale X100 component. Topics: • Management Interconnect on page 18 • System Interconnect on page 21 • System Node on page 24 • Storage Node on page 28 •...

  • Page 18: Management Interconnect

    Note: The Management Interconnect is non-redundant as it is not a critical component. Figure 2-2. Management Interconnect 2.1.1 Management Interconnect component identification The information in this section will help you identify the components in a ActiveScale X100. Management Interconnects. 2.1.1.1 Management Intercocolorado springs nnect front and rear view...

  • Page 19: Management Interconnect System Leds

    ActiveScale™ X100 Support Guide 2.1.1.2 Management Interconnect system LEDs Management System Locator Status 2.1.1.3 Management Interconnect 1G port LEDs LED name Description LED action Management Identifies management mode • Solid green—System in management mode status • Off—System is in unmanaged mode System locater Locater LED •...

  • Page 20: Management Interconnect Sfp+ Port Leds

    1EX0252 Management Interconnect rack adapter. Switch tray 1EX0087 1. Only applies to rackless ActiveScale X100 configurations. Racked configu- rations use the switch tray. 2. If the rack adapter requires replacement, contact Western Digital Corporation support. 2.1.3 Management Interconnect specifications The following table lists the system specifications for an individual Management Interconnect.

  • Page 21: System Interconnect

    ActiveScale™ X100 Support Guide Table 2-7. Management Interconnect Specifications Condition Specification Dimensions • Width—8.23 in (209 mm) • Depth—9.84 in (250 mm) • Height—1.62 in (41.25 mm) Hot swappable? Operating relative humidity 10% to 90% non-condensing Operating temperature 32°F to 122°F (0°C to 50°C) Quantity (per system) Rack units (U) Weight...

  • Page 22: System Interconnect Front And Rear View

    ActiveScale™ X100 Support Guide 2.2.1.1 System Interconnect front and rear view Figure 2-4. System Interconnect front view Figure 2-5. System Interconnect rear view 2.2.1.2 QSFP+ports Figure 2-6. QSFP+ ports...

  • Page 23: System Interconnect Leds

    ActiveScale™ X100 Support Guide 2.2.1.3 System Interconnect LEDs Figure 2-7. System Interconnect LEDs Number LED name Description LED action Link Identifies data throughput on the • Blinking green—Maximum data throughput port. (10Gbps) is occurring. • Blinking amber—Minimum data throughput (10/ 100Mbps) is occurring.

  • Page 24: Replaceable Parts For System Interconnects

    ActiveScale™ X100 Support Guide 2.2.2 Replaceable parts for System Interconnects The following table lists all of the replaceable components for a System Interconnect. Replaceable part Part number swappable? Complete System Interconnect 1EX0255 Fan module 1EX0022 PSU module, 460W 1EX0024 QSFP+ 40G short-range transceiver 1EX0268 SFP+ 10G long-range transceiver 1EX0261...

  • Page 25: System Node Component Identification

    ActiveScale™ X100 Support Guide Figure 2-8. System Node 2.3.1 System Node component identification The information in this section will help you identify the components in a System Node. Note: Newer versions of the System Node do not have a label above the LED panel.

  • Page 26: Physical Port To Ethernet Device Mapping

    ActiveScale™ X100 Support Guide 2.3.1.2 Physical port to Ethernet device mapping Figure 2-11. Physical port to Ethernet device mapping 2.3.1.3 System Node LEDs and buttons Figure 2-12. System Node LEDs and buttons RESET RESET Number Name Description LED action HDD status Identifies hard disk drive •...

  • Page 27: Replaceable Parts For System Nodes

    ActiveScale™ X100 Support Guide Number Name Description LED action Identification Locater LED. • Solid blue—Identification feature has been activated. • Blinking—Identification LED has been activated • Off—No identification request HDD activity Identifies hard disk drive • Blinking blue—Hard disk drive access (on-board access.

  • Page 28: Storage Node

    The Storage Node also contains two redundant Power Supply Units (PSU) that can replaced while the server is running. There are six Storage Nodes in the ActiveScale X100 that connect to the System Interconnects to provide connection to the System Nodes.

  • Page 29: Physical Port To Ethernet Device Mapping

    ActiveScale™ X100 Support Guide 2.4.1.2 Physical port to Ethernet device mapping 2.4.1.3 SFP+ ports 2.4.1.4 Storage Node LED and button identification This section provides information on how to read and identify the LEDs and buttons on the Storage Node. Figure 2-14. Storage Node LED and Button Identification Table 2-8.

  • Page 30: Replaceable Parts For Storage Nodes

    ActiveScale™ X100 Support Guide LED/Button Callout Description LED action name • Solid amber—Critical Failure: critical fan, voltage, Fault Indicates critical and non-critical temperature state or Non-Critical Failure: non- faults. critical fan, voltage, temperature state, CPU thermal trip, DC off. Also on when the SEL is full. •...

  • Page 31: Pull-Out Tabs

    There are six Storage Enclosure Basic units in the ActiveScale X100 that connect to the Storage Nodes to control the storage of objects. Each Storage Enclosure Basic contains two redundant PSUs that can be replaced while the enclosure is running.

  • Page 32: Storage Enclosure Basic Component Identification

    ActiveScale™ X100 Support Guide Figure 2-15. Storage Enclosure Basic 2.6.1 Storage Enclosure Basic component identification The information in this section will help you identify the components in an ActiveScale Storage Enclosure Basic.

  • Page 33: Storage Enclosure Basic Front And Rear View

    ActiveScale™ X100 Support Guide 2.6.1.1 Storage Enclosure Basic front and rear view...

  • Page 34: Storage Enclosure Basic Leds

    ActiveScale™ X100 Support Guide 2.6.1.2 Storage Enclosure Basic LEDs...

  • Page 35: Replaceable Parts For Storage Enclosure Basics

    ActiveScale™ X100 Support Guide Table 2-10. Storage Enclosure Component Identification Component Name Description LED action I/O module Mini-SAS A: identify/fail Identifies the failure in Solid yellow Mini-SAS A. Mini-SAS A: link OK Indicates that the link is Solid green within regulation. Mini-SAS B: link OK Indicates that the link is Solid green...

  • Page 36: Storage Enclosure Basic Specifications

    2.7 Power Distribution Unit Note: Rackless X100 configurations use customer-supplied PDUs. The power distribution units (PDUs) used in the racked ActiveScale X100 are connected at the rear of the system. The PDUs provide redundant power and control inrush during the system power-up.

  • Page 37: Pdu Component Identification

    ActiveScale™ X100 Support Guide Note: Use of any other PDUs not qualified by Western Digital may result in loss of monitoring. Figure 2-16. Power distribution unit 2.7.1 PDU component identification The information in this section will help you identify ActiveScale X100 PDU components.

  • Page 38: Power Distribution Unit Led Identification

    The identification LED for Unit A Master. Flashing The identification LED for Unit b Slave. Flashing The identification LED for Unit d Slave. 2.7.2 Replaceable parts for PDUs The following table lists the replacement PDUs that are available from Western Digital Corporation.

  • Page 39: Pdu Specifications

    ActiveScale™ X100 Support Guide Table 2-14. PDU Replaceable Parts Replaceable part Part number swappable? 3-phase PDU (Delta) L15-30P 1EX0249 3-phase PDU (Delta) L21-30P 1EX0262 3-phase PDU (Wye) IEC 60309 16A 4P+E 1EX0250 3-phase PDU (Wye) IEC 60309 32A 4P+E 1EX0263 Single-phase PDU IEC 60309 32A 2P+E 1EX0264 Single-phase PDU NEMA L6-30P...

  • Page 40: Power Cords

    ActiveScale™ X100 Support Guide Condition Single-phase NEMA L6-30P Single-phase IEC 60309 24A 2P+E Quantity (per system) 4 Plug standard NEMA L6-30P IEC 60309 32A 2P+E Outlet standard NEMA L6-30R IEC 60309 32A 2P+E Weight 18 lbs (8.1 kg) 18 lbs (8.1 kg) Dimensions •...

  • Page 41: Parts Replacement Steps

    ActiveScale™ X100 Support Guide 3 Parts replacement steps This section provides replacement steps for each ActiveScale X100 component. Topics: • PDU part replacement instructions on page 42 • Management Interconnect part replacement instructions on page 50 • System Interconnect part replacement instructions on page 54 •...

  • Page 42: Pdu Part Replacement Instructions

    25 min • Utility knife Note: The ActiveScale X100 does not need to be powered down to replace a failed PDU due to PDU redundancy. If the system is powered up, the PDU does not need to be renamed. However, if the system is powered down, the PDU will need to be reprogrammed.

  • Page 43: Installing A Pdu

    ActiveScale™ X100 Support Guide 1. From the power source, turn off power to the failed PDU. 2. Using a utility knife, remove the nylon ties holding the PDU in place. 3. Disconnect the power cables from the PDU. 4. Disconnect the network cables from the PDU. 5.

  • Page 44: Programming Pdus

    ActiveScale™ X100 Support Guide 1. From the rear of the rack, feed the plug through the opening in the top of the rack. Ensure the plug is draped over the rack in a safe location and will not fall back through the hole. Note: The PDU cables can also go through the bottom of the rack if the power source is below the rack.

  • Page 45: Connecting To The Pdu With A Serial Port

    ActiveScale™ X100 Support Guide • Changing the PDU name. • Changing the delays and power on sequence for the system components. PDU reprogramming is done using the PDU firmware CLI. You can access the CLI using one of the following methods: •...

  • Page 46: Three-Phase Pdu Programming With Three Pdus

    ActiveScale™ X100 Support Guide 3.1.2.4 Three-phase PDU programming with three PDUs • PDU 1 show system show units set unit name A PDU-1 set access prompt Switched CDU: set outlet name AA1 UNUSED1 set outlet name AA2 UNUSED2 set outlet name AA3 UNUSED3 set outlet name AA4 JBOD1 set outlet name AA5 CSN1 set outlet name AA6 JBOD2...
  • Page 47 ActiveScale™ X100 Support Guide set outlet extondelay AA14 0 set outlet extondelay AA15 0 set outlet extondelay AA16 50 set outlet extondelay AA17 0 set outlet extondelay AA18 20 set outlet extondelay AA19 30 set outlet extondelay AA20 0 set outlet extondelay AA21 0 set outlet extondelay AA22 0 set outlet extondelay AA23 0 set outlet extondelay AA24 20...
  • Page 48 ActiveScale™ X100 Support Guide set outlet name AA25 JBOD6 set outlet name AA26 CSN5 set outlet name AA27 CSN6 set outlet name AA28 UNUSED28 set outlet name AA29 UNUSED29 set outlet name AA30 UNUSED30 set outlet extondelay AA1 0 set outlet extondelay AA2 0 set outlet extondelay AA3 10 set outlet extondelay AA4 20 set outlet extondelay AA5 40...
  • Page 49 ActiveScale™ X100 Support Guide set outlet name AA6 JBOD2 set outlet name AA7 CSN2 set outlet name AA8 SEN1 set outlet name AA9 UNUSED9 set outlet name AA10 UNUSED10 set outlet name AA11 UNUSED11 set outlet name AA12 UNUSED12 set outlet name AA13 JBOD3 set outlet name AA14 UNUSED14 set outlet name AA15 JBOD4 set outlet name AA16 CSN3...

  • Page 50: Management Interconnect Part Replacement Instructions

    3.2.1.1 Removing the Management Interconnect from a rackless system To remove the Management Interconnect from a rackless ActiveScale X100: Tip: Before you begin, go to the rear of the rack and confirm that the cables connected to the Management Interconnect are correctly labeled. The labels will help you reconnect the cables later.

  • Page 51: Installing The Management Interconnect Into A Rackless System

    Note: Depending on the configuration of the rack, you might need to reconnect the cables before putting the Management Interconnect into the rack. To install a replacement Management Interconnect into a rackless ActiveScale X100 system: 1. Screw the rack adapters into both sides of the Management Interconnect.
  • Page 52 ActiveScale™ X100 Support Guide Tip: Before you begin, go to the rear of the rack and confirm that the cables connected to the Management Interconnect are correctly labeled. The cable labels will help you reconnect the cables later. 1. Remove the Management Interconnect tray from the rack. a.

  • Page 53: Installing The Management Interconnect Into A Racked System

    Figure 3-25. Removing the old Management Interconnect 3.2.2.2 Installing the Management Interconnect into a racked system To install a replacement Management Interconnect into a racked ActiveScale X100 system: 1. Install the new Management Interconnect into the tray. a. Set the new Management Interconnect into the tray.

  • Page 54: System Interconnect Part Replacement Instructions

    ActiveScale™ X100 Support Guide 2. From the front of the rack, slide the Management Interconnect halfway into the rack. Figure 3-28. Installing the Management Interconnect in the Rack 3. Connect the power cord plugged into the Management Interconnect. 4. Slide the Management Interconnect the rest of the way into the rack. 5.

  • Page 55: Installing A System Interconnect Fan

    ActiveScale™ X100 Support Guide c. Pull the blanking panel from the mounting kit. Note: You might have to remove adjacent blanking panels to fully access the 3U mounting kit or System Interconnects. 2. Identify the malfunctioning fan at the back of the System Interconnect. 3.

  • Page 56: Installing A System Interconnect Psu

    ActiveScale™ X100 Support Guide Figure 3-29. Latch release lever and handle 4. Grasp the handle and pull with even pressure until the PSU is removed from the system. Figure 3-30. Removing the PSU 5. Record the serial number of the faulty device for return purposes. 3.3.2.2 Installing a System Interconnect PSU To install a replacement System Interconnect PSU: 1.

  • Page 57: Installing A System Interconnect Qsfp+ 40G Transceiver

    Figure 3-32. QSFP+ transceiver installed 3. Insert both of the fiber optic cables into the QSFP+ transceiver. 3.3.4 Replacing System Interconnects Caution: If your System Interconnects use a custom configuration, contact Western Digital support to obtain the custom configuration file before proceeding.

  • Page 58: Removing A System Interconnect

    ActiveScale™ X100 Support Guide Table 3-23. System Interconnect Replacement Overview Required tools Personnel required Replacement time None 60 to 75 minutes Caution: Taking down a System Interconnect for replacement will limit bandwidth availability. 3.3.4.1 Removing a System Interconnect To remove a System Interconnect: 1.

  • Page 59: Programming A System Interconnect

    Replacement System Interconnects are programmed to function as System Interconnect 1 in the rack. If you are replacing System Interconnect 2, it must be reprogrammed. To program a System Interconnect: 1. Obtain the correct System Interconnect configuration file for your system from Western Digital support. 2. Edit the System Interconnect configuration file as follows: a.
  • Page 60 ActiveScale™ X100 Support Guide The prompt changes to the new name of the switch. 10. Copy the entire contents of your modified System Interconnect configuration file, and paste it into the telnet session. 11. Save the new configuration. (DC01-SW02) #write memory Are you sure you want to save? (y/n) y Config file 'startup-config' created successfully.

  • Page 61: System Node Part Replacement Instructions

    ActiveScale™ X100 Support Guide 3.4 System Node part replacement instructions The follow sections provide instructions for servicing System Node components. 3.4.1 Replacing System Node drives (SSD and HDD) The replacement procedures in this section apply to both the SSD and HDD drives at the front of the system.
  • Page 62 When it is safe to remove the drive, the state will change to Decommissioned. Important: Do not remove drives in the Decommissioning state. If the drive never reaches the Decommissioned state, contact Western Digital Corporation support. •...

  • Page 63: Installing A System Node Drive

    Degraded, Decommissioning, or Decommissioned, wait for approximately 15 minutes and check again. Important: If the status does not change to Online, retry the replacement process or contact Western Digital Corporation Support. 3.4.2 Replacing System Node PSUs Caution: Be careful not to accidentally remove the power cord of the second PSU.

  • Page 64: Installing A System Node Psu

    ActiveScale™ X100 Support Guide 1. Unplug the AC power cord from the faulty PSU. 2. Press the release lever in towards the handle to release the PSU from the server. 3. Grasp the handle and pull with even pressure until the unit is removed. Figure 3-35.

  • Page 65: Installing A Sfp+ Transceiver

    ActiveScale™ X100 Support Guide 1. From the rear of the rack, remove the fiber optic cables from the failed SFP+ transceiver on the System Node. 2. Remove the transceiver from the server. 3. Open the SFP+ transceiver latch and remove the LC cable connector. 4.
  • Page 66 ActiveScale™ X100 Support Guide 1. Open the latch on the SFP+ transceiver. 2. From the rear of rack with the label facing down, insert the SFP+ transceiver into the SFP+ port on the System Node. 3. Close the latch on the SFP+ transceiver. Figure 3-37.

  • Page 67: Replacing System Nodes

    ActiveScale™ X100 Support Guide 4. Insert both of the fiber optic cables into the replacement SFP+ transceiver. 5. Check to make sure that the activity LED on the port where the SFP+ transceiver replacement occurred is blinking steadily. This behavior confirms that data is being transmitted along that port. 3.4.4 Replacing System Nodes Caution: The System Node weights .
  • Page 68 ActiveScale™ X100 Support Guide a. Click Resources. b. On multi-site systems, select a site from the Sites pull-down menu. c. In the Racks pull-down menu, select a system. d. In the rack graphic, select the node you want to shut down. Typically, the node you want to shut down has a failure icon overlay.

  • Page 69: Installing A System Node

    ActiveScale™ X100 Support Guide mounting kits) Grasp the System Node and pull with even pressure until the System Node will not extend further. 5. (1U mounting kit only, skip for 3U mounting kits) Unlatch the System Node from the rack. a.

  • Page 70: Storage Node Part Replacement Instructions

    ActiveScale™ X100 Support Guide c. Secure the inner rail to the System Node using one of the screws. d. Repeat these steps to attach the other inner rail. 2. (1U mounting kit only, skip for 3U mounting kits) Re-extend the rails on the rack using the levers on the inside of the rails.
  • Page 71 ActiveScale™ X100 Support Guide d. Look through the list of drives and locate the faulty drive. The status column for the drive will read Degraded, Decommissioning, or Decommissioned. Note: For more information about drive states, refer to the UniverStor OS Administrator Guide.

  • Page 72: Installing A 2.5 Inch Drive

    Degraded, Decommissioning, or Decommissioned, wait for approximately 15 minutes and check again. Important: If the status does not change to Online, retry the replacement process or contact Western Digital Support. 3.5.2 Replacing Storage Node PSUs Caution: Do not touch the Storage Node fan blades. Touching the fan blades can result in injury.

  • Page 73: Replacing Sfp+ 10G Transceivers

    ActiveScale™ X100 Support Guide 1. With the handle facing outward, align the replacement PSU with the empty slot. 2. Push the PSU into the server until there is an audible click. 3. Reattach the cord retention clip. 4. Reconnect the power cord. 5.

  • Page 74: Installing An Sfp+ Transceiver

    Storage Node. Warning: Use caution when lifting. The Storage Node weights 27 lbs (12.2 kg). Caution: Electrostatic discharge can harm the delicate components inside Western Digital Corporation products. Caution: Disconnect all power sources before servicing. Table 3-30. Storage Node replacement overview...
  • Page 75 ActiveScale™ X100 Support Guide Tip: Before you begin, check that the cables are labeled properly. This ensures that the Storage Node can be reconnected in the same order. 1. Shut down the node. If the node is already shut down (for example, because it has failed), skip this step.

  • Page 76: Installing A Storage Node

    ActiveScale™ X100 Support Guide Figure 3-49. Node successfully shut down banner h. Confirm that you shut down the right node by checking that its front and back LEDs are off. 2. Disconnect the cables from the faulty Storage Node. 3. Remove the drives from the front of the faulty Storage Node. For more information, refer to Removing a 2.5 inch drive on page 70.

  • Page 77: Storage Enclosure Basic Part Replacement Instructions

    117. 7. Power on the Storage Node using the power button on the front panel. 8. If Western Digital Corporation support is not onsite, contact customer support for the final post- replacement procedures for bringing the Storage Node online.
  • Page 78 ActiveScale™ X100 Support Guide 1. Shut off reads and writes to the Storage Enclosure Basic by powering down the associated Storage Node. Important: Do not shut down a node unless all other nodes are healthy. Figure 3-52. Resources > Rack > Node > Shutdown a.
  • Page 79 ActiveScale™ X100 Support Guide Figure 3-54. Node successfully shut down banner h. Confirm that you shut down the right node by checking that its front and back LEDs are off. 2. Lift the power cord retention bale. 3. Unplug both power cables. Figure 3-55.

  • Page 80: Installing A Storage Enclosure Basic I/O Module

    ActiveScale™ X100 Support Guide Tip: Take note of which port miniSAS cable came from which port to ensure that they are plugged in correctly when reassembling. 5. While supporting the I/O module from the bottom, pull the latch handle towards you. Warning: The I/O module is bottom-heavy.
  • Page 81 ActiveScale™ X100 Support Guide 1. Set the I/O module half-way into the Storage Enclosure Basic chassis with the handle still unlocked. Figure 3-59. Sliding the I/O module into the chassis 2. Plug the HD miniSAS cables into the HD miniSAS ports. 3.

  • Page 82: Replacing Storage Enclosure Basic Sleds Or Sled Blanks

    ActiveScale™ X100 Support Guide 6. Plug the power cords into the power cord ports at the bottom of each power supply unit. The Storage Enclosure basic will power on automatically. 7. In ActiveScale SM, verify that sled installation succeeded. a. In ActiveScale SM, click Resources. b.
  • Page 83 ActiveScale™ X100 Support Guide Figure 3-61. Front and rear view of a sled Warning: To prevent damage to sled components and connectors do not put any weight on either end of the sleds or stand sleds on either end. Note: If a sled blank is physically damaged, ActiveScale SM might not indicate that the sled blank is faulty.
  • Page 84 ActiveScale™ X100 Support Guide f. A pop-up appears asking you to confirm that all other nodes in the system are healthy. If so, type the password for and click Shutdown admin Figure 3-63. Admin Password. g. Wait for UniverStor SM to display a notification in a green banner indicating that the node was shut down successfully: Figure 3-64.

  • Page 85: Installing A Sled Or Sled Blank

    ActiveScale™ X100 Support Guide 3. Pull the failed sled or sled blank out of the chassis. Figure 3-66. Removing a sled 3.6.2.3 Installing a sled or sled blank To install a replacement sled or sled blank: 1. Line up the replacement sled or sled blank in the chassis. 2.

  • Page 86: Replacing Storage Enclosure Basic Fans

    Warning: Replace rear fans quickly. If a failed fan is removed for prolonged periods of time, the risk of overheating is elevated. To prevent a back flow of hot air, Western Digital Corporation recommends leaving the failed fan in place until you are ready to install a replacement.

  • Page 87: Replacing Storage Enclosure Basic Psus

    ActiveScale™ X100 Support Guide 1. From the rear of the chassis, line the up the bottom of the fan with the rubber bumpers on the chassis. 2. Tilt the top of the fan until the fan pins line up with the connectors on the chassis. Warning: To prevent damage to the rear fan components, press the at the top of the fan.

  • Page 88: Installing A Storage Enclosure Basic Psu

    ActiveScale™ X100 Support Guide 3. Pull the latch handle out and away from the I/O module. The latch handle should be at a 45° angle when the PSU is removed. 4. Pull the PSU free of the I/O module. Figure 3-70. Removing the PSU 3.6.4.2 Installing a Storage Enclosure Basic PSU To install a replacement Storage Enclosure Basic PSU: 1.

  • Page 89: Replacing Storage Enclosure Basic Hard Disk Drives

    ActiveScale™ X100 Support Guide 3.6.5 Replacing Storage Enclosure Basic hard disk drives Important: Contact Western Digital Corporation support before replacing a Storage Enclosure Basic hard disk drive. Caution: Ensure that proper ESD equipment is used. If ESD equipment is not used, the replacement drive may be damaged.
  • Page 90 ActiveScale™ X100 Support Guide f. A pop-up appears asking you to confirm that all other nodes in the system are healthy. If so, type the password for and click Shutdown admin Figure 3-73. Admin Password. g. Wait for UniverStor SM to display a notification in a green banner indicating that the node was shut down successfully: Figure 3-74.
  • Page 91 ActiveScale™ X100 Support Guide 1. Remove the I/O module. For more information, refer to Replacing Storage Enclosure Basic I/O modules on page 77. 2. Locate the sled with the flashing Ident LED. 3. Remove the sled. For more information, refer to Removing a Storage Enclosure Basic sled or sled blank on page 82.

  • Page 92: Installing A Storage Enclosure Basic Hard Disk Drive

    ActiveScale™ X100 Support Guide 6. Press the two buttons on the hard drive carrier. 7. Remove the drive. Figure 3-77. HDD buttons Figure 3-78. Removing a hard disk drive Note: If the supercap discharges and can no longer power the LEDs, the LED state will be saved in non-volatile memory so that when the enclosure is booted, the administrator will still be able to identify the enclosure and component in question.

  • Page 93: Replacing A Storage Enclosure Basic Chassis

    3.6.6 Replacing a Storage Enclosure Basic chassis Warning: The chassis is heavy and awkward. Grasp the chassis securely when handling. Due to the size and weight of the chassis, Western Digital Corporation recommends using two people to lift and install the chassis Caution: Disconnect all power sources before servicing.
  • Page 94 ActiveScale™ X100 Support Guide a. Click Resources. b. On multi-site systems, select a site from the Sites pull-down menu. c. In the Racks pull-down menu, select a system. d. In the rack graphic, select the node you want to shut down. Typically, the node you want to shut down has a failure icon overlay.
  • Page 95 ActiveScale™ X100 Support Guide 2. Remove the I/O module. For more information, refer to Replacing Storage Enclosure Basic I/O modules on page 77. 3. Remove the sleds and sled blanks. For more information, refer to Replacing Storage Enclosure Basic sleds or sled blanks on page 82.

  • Page 96: Installing A Storage Enclosure Basic Chassis

    ActiveScale™ X100 Support Guide 9. From the front of the chassis, pull the chassis out and away from the rail kit. Figure 3-84. Removing the chassis 3.6.6.2 Installing a Storage Enclosure Basic chassis To install a Storage Enclosure Basic chassis: 1.
  • Page 97 ActiveScale™ X100 Support Guide 2. Lift the chassis and place it on the mounting rails. 3. Slide the chassis into the rack until the chassis is fully inserted in the rack. Figure 3-86. Chassis 4. From the inside of the chassis, secure the sides of the chassis to the rails using three, M4 x 8 screws. Each side should contain three screws in the sidewall of the chassis.
  • Page 98 ActiveScale™ X100 Support Guide 5. Repeat the previous step to secure the other side of the chassis to the rails. 6. After the inside screws are in place, tighten all six screws completely. 7. Fully tighten the five rack ear screws on each side of the chassis. 8.

  • Page 99: Rack Part Replacement Instructions

    Time #2 Phillips head Screwdriver with torque measuring capabilities. 1 15 min Important: This procedure only applies to racked ActiveScale X100 systems. If you need replacement rack adapters for a rackless ActiveScale X100 system, contact Western Digital Corporation support. 3.7.1.1 Removing a Management Interconnect mounting kit...

  • Page 100: Installing A Management Interconnect Mounting Kit

    ActiveScale™ X100 Support Guide 1. Remove the Management Interconnect tray from the rack. For more information, refer to Removing the Management Interconnect from a racked system on page 51. 2. From the rear of the rack, remove the screws that attach the rack mount rails to the rack. 3.

  • Page 101: Installing A 1U Mounting Kit

    ActiveScale™ X100 Support Guide Tip: From the rear of the system, check that the cables are labeled properly so you can reconnect them in the same order. 1. At the back of the system, disconnect all of the cables. Warning: Ensure that the power cables are not damaged. If they are damaged, they may be a shock hazard and the system may need to be shutdown to replace the server.
  • Page 102 ActiveScale™ X100 Support Guide b. Secure the inner rail to the node using one of the screws in the screw hole shown. Figure 3-93. Attaching the inner rail to the server 3. Attach the outer rail to the rack. a. Extend the outer rail enough that the far end of the outer rail can reach the rear of the system. Figure 3-94.

  • Page 103: Replacing The System Interconnect 1U Mounting Kit (Racked Systems)

    ActiveScale™ X100 Support Guide c. With the mounting pegs inserted in the rear of the rack, mount the close end of the outer rail to the front of the rack by aligning the mounting pegs with the rack's mounting holes and slide them in until the latch closes.

  • Page 104: Replacing System Interconnect 3U Mounting Kit (Rackless Systems)

    ActiveScale™ X100 Support Guide 1. From the front of the rack, attach the new rack mount rails to the rack using the screws that were removed from the original rail kit. 2. If necessary, replace the inner rails on the System Interconnect. 3.

  • Page 105: Installing A 3U Mounting Kit

    ActiveScale™ X100 Support Guide 1. Shutdown the system. a. Click Resources. b. On multi-site systems, select a site from the Sites pull-down menu. c. In the Racks pull-down menu, select a system. d. In the rack’s Action pull-down menu, select Shutdown Rack. Figure 3-96.
  • Page 106 ActiveScale™ X100 Support Guide the inside of the rack. Flanges should be supporting components from the bottom of each U-space. If the flanges are not installed properly, the rail kit will not install correctly. In the case of an incorrect installation, the washer plates will not attach easily.
  • Page 107 ActiveScale™ X100 Support Guide support the 3U Mounting Kit at the rear of the rack while it is being secured to the front. This will prevent it from falling while it is being installed. 2. From the front of the rack, lead the pegged end of the mounting bracket into the rack, sliding the pegs into the mounting holes on the posts at the rear of the rack.

  • Page 108: Replacing The Storage Enclosure Basic Rail Kit

    ActiveScale™ X100 Support Guide 3.7.5 Replacing the Storage Enclosure Basic rail kit Caution: Some components are heavy. The chassis is heavy and awkward. Grasp it securely during handling. Caution: Disconnect all power sources before servicing. Table 3-41. Storage Enclosure Basic rail kit replacement overview Replacement Required Tools Personnel...
  • Page 109 ActiveScale™ X100 Support Guide giving the screw one complete turn after the threads catch. Or you can put the screws all the way in, and then back the screw out three complete turns. Important: Installing the rail kit correctly is critical to ensuring that the rail kits and chassis are installed correctly.
  • Page 110 ActiveScale™ X100 Support Guide 2. Push the front of the rail back until it is flush behind the front vertical rail and insert screws with washers in the top and bottom holes of the rail. Note: The chamfered side of the washer goes toward the rack. Figure 3-98.
  • Page 111 ActiveScale™ X100 Support Guide 5. repeat these steps to install the other rack mount rail and rear rail. 6. Verify that the bottom of each rail kit is in the same starting U position. That is, before proceeding, verify that the rail kits are at even height in the rack. 7.

  • Page 112: Front And Rear Rack Doors

    Table 3-42. Rack door replacement overview Required tools Personnel Replacement time None 4 min. Both the front and rear rack doors can be replaced using the procedures in this section. 3.7.6.1 Removing a front or rear rack door To remove an ActiveScale X100 rack door:...

  • Page 113: Installing A Front Or Rear Rack Door

    3. To avoid damage or injury, place the damaged door in a location away from the workspace. 3.7.6.2 Installing a front or rear rack door To install a replacement ActiveScale X100 rack door: 1. Firmly grasp the replacement door with both hands and lift until the hinge pins are lined up with the hinges on the rack.

  • Page 114: Rack Tip Plates

    ActiveScale™ X100 Support Guide 3. Verify that the door is secure and can open and close without any issues. 3.7.7 Rack tip plates Caution: The system is very heavy and will require four people for the installation. Caution: Disconnect all power sources before servicing. Table 3-43.

  • Page 115: Installing Rack Tip Plates

    ActiveScale™ X100 Support Guide 5. Carefully move the system into the cold aisle and ensure is clear of both floor-mounted tip plates. Figure 3-107. Moving the System 6. Using a socket wrench, remove both tip plates from the floor. 3.7.7.2 Installing rack tip plates Caution: The system is very heavy 2227 lbs (1010 kg).
  • Page 116 ActiveScale™ X100 Support Guide 3. Using a socket wrench, attach the kick plates. a. From the rear of the rack, attach the kick plate to the tip plate using the four bolts provided. b. From the front of the rack, attach the kick plate to the tip plate using the four bolts provided. Figure 3-110.

  • Page 117: System Cabling

    ActiveScale™ X100 Support Guide 4 System cabling This section instructs you on how to properly read and assess the information on cable labels for installation, repairs, and troubleshooting. There is also information specific to both single-phase and 3- phase PDUs for all component power cords and network cables. Topics: •...

  • Page 118: Reading Cable Labels

    Expansion Nodes, refer to the cable wiring key on the System Interconnect and the diagrams in this section for the correct cable locations. Figure 4-111. ActiveScale X100—Components and port identification Using these port numbers and component abbreviations, you can determine the connection points for each...

  • Page 119: Cabling Map

    ActiveScale™ X100 Support Guide Figure 4-112. Example cable label Table 4-44. Example cable label key Component name and Component Component port Location number Component 1 CSN6 Storage Node 6, port 4 Component 2 System Interconnect 2, port 12 4.2 Cabling map The following table and cabling diagram provide the information needed to connect the cables to the correct component.

  • Page 120: Cabling For Single-Phase Pdu Configurations

    ActiveScale™ X100 Support Guide Figure 4-113. ActiveScale X100—cable wiring key 4.3 Cabling for single-phase PDU configurations This table provides the information needed to connect the system signal cables for single-phase PDUs to the correct component: Table 4-45. Single-phase PDU system signal connections SEN03 SEN3.M5:MSW.M15...
  • Page 121 ActiveScale™ X100 Support Guide Table 4-45. Single-phase PDU system signal connections CSN02 CSN2.M5:MSW.M2 CSN01 CSN1.M5:MSW.M1 PD01 PD1.M1:MSW.M23 1.System Expansion Nodes use unlabeled cables. The following tables provide the information needed to connect the system power cords to the single-phase PDUs: Table 4-46.

  • Page 122: Cabling For Three-Phase Pdu Configurations

    ActiveScale™ X100 Support Guide 4.4 Cabling for three-phase PDU configurations This table provides the information needed to connect the system signal cables for 3-phase PDUs to the correct component: Table 4-47. Three-phase PDU system signal cables Local device Local port Cable location Peer port Peer device...

  • Page 123: Three-Phase Across Two Pdus

    ActiveScale™ X100 Support Guide 4.4.0.1 Three-phase across two PDUs Table 4-48. Three-phase across two PDUs - PDUs 1 and 2 Branch ZX Plug Current (A) Component Port Time on (s) C-13 1.16 System Expansion Node 3 28 C-13 1.15 Storage Node 6 C-13 1.15 Storage Node 5...
  • Page 124 ActiveScale™ X100 Support Guide Plug Current (A) Component Port Time on (s) C-13 2.02 System Expansion Node 3 28 C-13 1.15 Storage Node 6 C-13 Storage Enclosure Basic 6 25 C-13 1.16 System Node 3 C-13 1.06 System Interconnect 2 9.69 Total Branch YZ Plug...
  • Page 125 ActiveScale™ X100 Support Guide Table 4-50. Three-phase across three PDUs - PDU 2 Branch ZX Plug Current (A) Component Port Time on (s) C-13 1.15 Storage Node 6 C-13 1.15 Storage Node 5 C-13 Storage Enclosure Basic 6 25 C-13 Storage Enclosure Basic 5 23 10.9 Total Branch YZ...
  • Page 126 ActiveScale™ X100 Support Guide C-13 Storage Enclosure Basic 4 15 C-13 Storage Enclosure Basic 3 13 10.9 Total Branch XY Plug Current (A) Component Port Time on (s) C-13 2.02 System Expansion Node 1 8 C-13 1.15 Storage Node 2 C-13 Storage Enclosure Basic 2 6 C-13...

  • Page 127: Management Interconnect Cabling

    ActiveScale™ X100 Support Guide 4.4.0.3 Management Interconnect cabling Note: The Management Interconnect is installed above the System Interconnect. However, in this illustration, it is represented below the System Interconnects to simplify the diagram.
  • Page 128 Figure 4-114. Cabling diagram for the Management Interconnect CSN06 CSN05 CSN04 CSN03 CSN02 CSN01 Note: The rackless version of ActiveScale X100 does not support monitoring PDUs. However, if you have purchased PDUs directly from Western Digital Corporation specifically for ActiveScale X100, then contact customer support...

  • Page 129: Single-Phase Pdu Power Sequencing

    ActiveScale™ X100 Support Guide for instructions on cabling PDUs to the Management Interconnect and for enabling PDU monitoring in the ActiveScale X100 system. 4.5 Single-phase PDU power sequencing In general, each component uses the same timing with the following exceptions: •...
  • Page 130 ActiveScale™ X100 Support Guide Table 4-52. Single-phase power sequencing - PDU 1 XY PDU port Component Programmed delay AA29 System Expansion Node 2 AA30 Not used Table 4-53. Single-phase power sequencing - PDU 2 XY PDU port Component Programmed delay Not used Not used Not used...
  • Page 131 ActiveScale™ X100 Support Guide Table 4-54. Single-phase power sequencing - PDU 3 XY PDU port Component Programmed delay Not used Not used Not used Not used System Interconnect 2 Not used System Interconnect 5 Not used System Node 1 AA10 Not used AA11 Not used...

  • Page 132: Three-Phase Pdu Power Sequencing

    ActiveScale™ X100 Support Guide Table 4-55. Single-phase power sequencing - PDU 4 XY PDU port Component Programmed delay Not used System Interconnect 1 Not used Storage Enclosure Basic 3 Not used Not used AA10 Not used AA11 Not used AA12 System Node 3 AA13 Storage Enclosure Basic 1...
  • Page 133 • (United States only) NEMA L21-30p plug, 3 phase delta, 208V 30A • (United States only) NEMA L15-30p plug, 3 phase delta, 208V 30A In these cases, contact Western Digital Corporation support. The following tables display the timing of the sequencing: Table 4-56.
  • Page 134 ActiveScale™ X100 Support Guide Table 4-56. Three-phase power sequencing - PDU 1 XY PDU port Component Programmed delay AA25 Storage Enclosure Basic 6 AA26 Storage Node 5 AA27 Storage Node 6 AA28 System Expansion Node 3 AA29 Not used AA30 Not used Table 4-57.
  • Page 135 ActiveScale™ X100 Support Guide Table 4-57. Three-phase power sequencing - PDU 2 XY PDU port Component Programmed delay AA28 System Expansion Node 3 AA29 Not used AA30 Not used...

  • Page 136: Installing Scale Up Kits

    ActiveScale™ X100 Support Guide 5 Installing scale up kits Scaling up the ActiveScale X100 is the process of adding sled columns to the Storage Enclosure Basics within the system to gain more drive capacity. At a minimum, each ActiveScale X100 contains at least one column of fully-populated sleds. That is, there is a sled populated with drives in the first, left-hand position of each of the six Storage Enclosure Basics in the system.

  • Page 137: Installing Sled Columns As Part Of Scale Up

    ActiveScale™ X100 Support Guide 5.1 Installing sled columns as part of scale up Caution: Some components are heavy. Caution: Disconnect all power sources before servicing. Table 5-58. Installing sled columns for scale up overview Required Tools Personnel None Note: Follow this procedure in its entirety on a single Storage Node-Storage Enclosure Basic pair, starting with the lowest pair.
  • Page 138 ActiveScale™ X100 Support Guide Figure 5-115. Unlocking the I/O module a. Slide the I/O module away from the chassis. Figure 5-116. Removing the I/O module 4. On the front of the leftmost sled blank, press the latch mechanism button and pull it until it is at a 45 degree angle.
  • Page 139 ActiveScale™ X100 Support Guide Figure 5-118. Sled release at 45 degrees 5. Pull the sled blank out of the chassis. Figure 5-119. Removing the sled blank 6. Line the new populated sled up next to the last populated slot. 7. Slide the sled into the enclosure until fully seated. Figure 5-120.
  • Page 140 ActiveScale™ X100 Support Guide 8. Install the I/O module into the Storage Enclosure Basic. a. Set the I/O module half-way into the Storage Enclosure Basic chassis with the handle still unlocked. Figure 5-121. Sliding the I/O module into the chassis b.

  • Page 141: Provisioning The Newly Added Sleds On A Single Site System

    ActiveScale™ X100 Support Guide 9. Plug the power cords into the power cord ports at the bottom of each power supply unit. The Storage Enclosure basic will power on automatically. 10. In ActiveScale SM, verify that sled installation succeeded. a. In ActiveScale SM, click Resources. b.
  • Page 142 Monitor the status of the health check job in the Jobs pane. e. If the health check job has errors, stop. Contact Western Digital Support for help. 2. Start the scale up wizard to provision newly populated sleds one by one.
  • Page 143 ActiveScale™ X100 Support Guide 3. Enter the password for admin. Figure 5-124. Scale up: Password verification 4. Click Start Provisioning. Figure 5-125. Scale up: Start provisioning...
  • Page 144 ActiveScale™ X100 Support Guide The wizard displays a screen with a checklist of steps that you should have completed already. 5. If you have completed the steps listed, click Provision. If you have not completed all steps in the checklist displayed, click Back to Let's Get Started, and complete them first.

  • Page 145: Provisioning The Newly Added Sleds On A Multi-Site System

    ActiveScale™ X100 Support Guide If the scale up job fails, click the icon in its Details column to see why it failed and suggestions on how to correct the problem. Follow the suggestions. 7. Check the dashboard to confirm that the added capacity is reflected in the Capacity tile. Figure 5-128.
  • Page 146 ActiveScale™ X100 Support Guide imbalance is handled by the system transparently; it does not cause any disruption to application I/O, data durability, or failovers. Important: The system must be in a stable state before scaling up. The scale up job checks data safety levels when it starts. If the system is freshly installed, or if you just completed an initial scale up, wait 10-15 minutes for the system to stabilize and start recording data safety levels.
  • Page 147 Monitor the status of the health check job in the Jobs pane. e. If the health check job has errors, stop. Contact Western Digital Support for help. 2. Start the scale up wizard to provision newly populated sleds one by one.
  • Page 148 ActiveScale™ X100 Support Guide 3. Enter the password for admin. Figure 5-131. Scale up: Password verification 4. Click Start Provisioning. Figure 5-132. Scale up: Start provisioning...
  • Page 149 ActiveScale™ X100 Support Guide The wizard displays a screen with a checklist of steps that you should have completed already. 5. If you have completed the steps listed, click Provision. If you have not completed all steps in the checklist displayed, click Back to Let's Get Started, and complete them first.
  • Page 150 ActiveScale™ X100 Support Guide If the scale ip job fails, click the icon in its Details column to see why it failed and suggestions on how to correct the problem. Follow the suggestions. 7. Check the dashboard to confirm that the added capacity is reflected in the Capacity tile. Figure 5-135.

  • Page 151: Installing Scale Out Kits

    ActiveScale™ X100 Support Guide 6 Installing scale out kits To scale out the system, you need to establish connections between the System Interconnects of the primary system and the System Interconnects of the secondary system, and run a wizard from the primary ActiveScale SM.

  • Page 152: Hardware Steps

    ActiveScale™ X100 Support Guide 6.1 Hardware steps Complete these hardware steps before proceeding to the software steps for scale out. On multi-site systems, complete all hardware steps at each site before proceeding on to the software steps. The steps below explain how to: •...

  • Page 153: Connecting The Cables Between The Systems

    ActiveScale™ X100 Support Guide Table 6-59. Parts needed for per system, per site Transceivers needed, per system, per site System Cables needed, per Uplink mode Quanti configuration system, per site Type Part number UniverStor Mode 1 (two individual SFP+ Finisar 1EX0272 (there 2 10Gb cables per System X20000, base...

  • Page 154: Cabling Two Systems

    ActiveScale™ X100 Support Guide Figure 6-137. Location of scale out ports: 49 (M1) and 51 (M3) 6.3.1 Cabling Two Systems Follow the instructions in this section if you are adding a second system (system 2) to your original system. The figure below shows the correct scale out cabling between two systems using an OM3 MPO Type-B female-to-female rack-to-rack cable.

  • Page 155: Opening Interconnect Ports

    ActiveScale™ X100 Support Guide Figure 6-139. Scale out cabling between 3 systems 1. Insert 40Gb transceivers into ports 49 (M1) and 51 (M3) of System Interconnects 1 and 2 on the new system, for a total of four transceivers plugged in. 2.
  • Page 156 ActiveScale™ X100 Support Guide c. Run the following commands: (SiteN_System_Interconnect1) >en (SiteN_System_Interconnect1) #conf (SiteN_System_Interconnect1) (Config)#interface 0/49 (SiteN_System_Interconnect1) (Interface 0/49)#no shutdown (SiteN_System_Interconnect1) (Interface 0/49)#exit (SiteN_System_Interconnect1) (Config)#interface 0/51 (SiteN_System_Interconnect1) (Interface 0/51)#no shutdown (SiteN_System_Interconnect1) (Interface 0/51)#exit (SiteN_System_Interconnect1) (Config)#exit (SiteN_System_Interconnect1) #write memory confirm Config file 'startup-config' created successfully. Configuration Saved! (SiteN_System_Interconnect1) (Config)#show interfaces...

  • Page 157: Additional Steps For Multi-Site Configurations

    ActiveScale™ X100 Support Guide Connected to 169.254.110.200. Escape character is '^]'. User:admin Password: d. Run the following commands: (SiteN_System_Interconnect1) >en (SiteN_System_Interconnect1) #conf (SiteN_System_Interconnect1) (Config)#interface 0/49 (SiteN_System_Interconnect1) (Interface 0/49)#no shutdown (SiteN_System_Interconnect1) (Interface 0/49)#exit (SiteN_System_Interconnect1) (Config)#interface 0/51 (SiteN_System_Interconnect1) (Interface 0/51)#no shutdown (SiteN_System_Interconnect1) (Interface 0/51)#exit (SiteN_System_Interconnect1) (Config)#exit...

  • Page 158: Software Steps

    Western Digital Support to update the host names of all components on all your systems before you follow this procedure. Before following these steps, complete the hardware steps in the ActiveScale X100 Installation Guide at each site. You can only scale out incrementally (one new system at a time at each site).
  • Page 159 ActiveScale™ X100 Support Guide important if you purchased multiple systems for an initial install. Systems that have been running for some time may report a lowered data safety after a scale out. You must resolve any data safety issues before attempting to scale out. If the data safety of the system is not optimal or there are failed drives, fix the issues by replacing the drives before starting this procedure.
  • Page 160 – If the wizard indicates that there is a version mismatch, click Close. Update the ActiveScale OS on the existing system(s) and start the wizard again. For upgrade help, contact Western Digital Support.
  • Page 161 2. For each site, validate the network settings in each tab against your settings as specified in your ActiveScale X100 Site Survey, and/or change the Storage Network settings. Tip: You can change the 4th octet of the new system’s Public Network IP addresses and you can change Storage Network addresses.
  • Page 162 ActiveScale™ X100 Support Guide If the scale out job succeeds, ActiveScale SM displays a pop-up prompting you to change the hgstsupport password for the entire system. The new system has a different hgstsupport password than the existing system(s). Therefore, best practice is to set a common hgstsupport password for the entire system.

  • Page 163: Post-Requisites

    ActiveScale™ X100 Support Guide 8. Check Resources to confirm that the new system’s components are displayed with correct host names. For example, for a multi-site deployment, System Node 3 on the second system at site 1 should have the host name Site1-R02-SG03. Figure 6-146.

  • Page 164: Installing Rack Seal Kits

    ActiveScale™ X100 Support Guide 7 Installing rack seal kits This section provides steps on how to install the rack seal kit. The rack seal kit (1EX0175) is a hardware upgrade that allows for the rack to be properly sealed in the event that third party liquid cooled doors are installed.

  • Page 165: Installing The Rack Seal Plate

    ActiveScale™ X100 Support Guide 7.1 Installing the rack seal plate Caution: Some components are heavy. Caution: Disconnect all power sources before servicing. Table 7-60. Rack seal plate installation overview Required tools Personnel None To install the rack seal plate: 1. Power the system down. 2.
  • Page 166 ActiveScale™ X100 Support Guide Figure 7-148. Rack seal plate cage nuts 5. From the rear of the rack, install the rack seal plate. a. Place the end of the rack seal plate on the bottom of the rack. Figure 7-149. Installing the rack seal plate b.
  • Page 167 ActiveScale™ X100 Support Guide 6. Using a #2 Phillips screwdriver, attach the rack seal plate to the holes with the cage nuts with the M5 screws. 7. From the rear of the rack, reinstall the rear fans on the bottom Storage Enclosure Basic. a.

  • Page 168: Installing System Expansion Node Kits

    System Nodes allow you to increase system performance with your current storage capacity. You can add up to three System Expansion Node kits (three additional System Nodes) to each ActiveScale X100 base system. Multi-site deployments can support up to 21 System Expansion Nodes.

  • Page 169: System Expansion Node Kit Requirements

    ActiveScale™ X100 Support Guide 8.1 System Expansion Node kit requirements Before purchasing a System Expansion Node kit, ensure that your ActiveScale X100 system meets the requirements in this section. 8.1.1 Public Network IP address requirements System Expansion Nodes in the same local rack must be in the same subnet.

  • Page 170: Installing System Expansion Node Kits

    ActiveScale™ X100 Support Guide 1. Remove the cables and mounting kit. 2. Remove the System Expansion Node. 3. Inspect each item in the box for damage. Repeat this process for each System Expansion Node kit. 8.3 Installing System Expansion Node kits System Nodes and System Expansion Nodes use the same installation procedure.

  • Page 171: Installing The 1U Rail Kit

    ActiveScale™ X100 Support Guide Figure 8-1. System Expansion Node rack locations 8.3.1 Installing the 1U rail kit To install the rails for the System Expansion Node:...
  • Page 172 ActiveScale™ X100 Support Guide 1. Attach the outer rails to the rack. Note: Verify that you are installing the correct rail on each side of the rack. The rear of each rail is marked with “rear”. a. Extend the outer rail enough that it extends between the two vertical rails of the rack. Figure 8-2.
  • Page 173 ActiveScale™ X100 Support Guide e. Extend the outer rail forward and insert the pegs into the front vertical rail. Figure 8-4. Rail attaching to front vertical rail f. Extend the inner rail to its full length. g. Remove the inner rail by sliding the white clip with a rounded edge forward. Note: Be cautious leaving the outer rails extending out of the rack.

  • Page 174: Installing A System Expansion Node Into The Rack

    ActiveScale™ X100 Support Guide 8.3.2 Installing a System Expansion Node into the rack Important: Install components into the rack from bottom to top. Important: The System Expansion Node weighs 27 lbs (12.2 kg), take precautions when lifting. To install a System Expansion Node: 1.

  • Page 175: Installing The System Expansion Node Pdu Kit

    System Expansion Node kits on page 168. To install a third PDU into an ActiveScale X100 system: 1. From the rear of the rack, feed the plug through the opening in the top of the rack. Ensure the plug is draped over the rack in a safe location and will not fall back through the hole.

  • Page 176: Re-Balancing The Pdus

    ActiveScale™ X100 Support Guide 2. Line up the PDU over the mounting holes. 3. Place the mounting pegs over the rack PDU mounting points and pull down. Figure 8-6. Installing a three-phase PDU 4. Secure the PDUs to the rack. 8.6.1 Re-balancing the PDUs Important: This section assumes that the power running into the PDUs is properly balanced in your data center's power grid, and can balance the load over...

  • Page 177: Three-Phase Across Three Pdus

    ActiveScale™ X100 Support Guide Plug Current (A) Component Port Time on (s) C-13 1.16 System Expansion Node 2 19 5-13 1.15 Storage Node 4 C-13 1.15 Storage Node 3 C-13 Storage Enclosure Basic 4 15 C-13 1.16 System Node 2 C-13 Storage Enclosure Basic 3 13 C-13...
  • Page 178 ActiveScale™ X100 Support Guide C-13 1.06 System Interconnect 1 9.69 Total Branch XY Plug Current (A) Component Port Time on (s) C-13 1.15 Storage Node 2 C-13 Storage Enclosure Basic 2 6 C-13 1.15 Storage Node 1 C-13 Storage Enclosure Basic 1 4 10.9 Total Table 8-7.

  • Page 179: Programming The Pdus

    ActiveScale™ X100 Support Guide C-13 2.02 System Expansion Node 3 28 C-13 1.15 Storage Node 5 C-13 1.16 System Node 3 C-13 Storage Enclosure Basic 5 23 C-13 1.06 System Interconnect 2 9.69 Total Branch YZ Plug Current (A) Component Port Time on (s) C-13...

  • Page 180: Connecting To The Pdu With An Ethernet Port

    ActiveScale™ X100 Support Guide • Baud: 9600 • Data Bits: 8 • Parity: None • Stop Bits: 1 • Flow Control: None 8.6.2.2 Connecting to the PDU with an Ethernet port The PDU is also equipped with an RJ45 10/100Base-T Ethernet port. Use this connection to access the PDU firmware CLI with Telnet.

  • Page 181: Three-Phase Pdu Programming With Three Pdus

    ActiveScale™ X100 Support Guide 8.6.2.4 Three-phase PDU programming with three PDUs • PDU 1 show system show units set unit name A PDU-1 set access prompt Switched CDU: set outlet name AA1 UNUSED1 set outlet name AA2 UNUSED2 set outlet name AA3 UNUSED3 set outlet name AA4 JBOD1 set outlet name AA5 CSN1 set outlet name AA6 JBOD2...
  • Page 182 ActiveScale™ X100 Support Guide set outlet extondelay AA14 0 set outlet extondelay AA15 0 set outlet extondelay AA16 50 set outlet extondelay AA17 0 set outlet extondelay AA18 20 set outlet extondelay AA19 30 set outlet extondelay AA20 0 set outlet extondelay AA21 0 set outlet extondelay AA22 0 set outlet extondelay AA23 0 set outlet extondelay AA24 20...
  • Page 183 ActiveScale™ X100 Support Guide set outlet name AA25 JBOD6 set outlet name AA26 CSN5 set outlet name AA27 CSN6 set outlet name AA28 UNUSED28 set outlet name AA29 UNUSED29 set outlet name AA30 UNUSED30 set outlet extondelay AA1 0 set outlet extondelay AA2 0 set outlet extondelay AA3 10 set outlet extondelay AA4 20 set outlet extondelay AA5 40...
  • Page 184 ActiveScale™ X100 Support Guide set outlet name AA6 JBOD2 set outlet name AA7 CSN2 set outlet name AA8 SEN1 set outlet name AA9 UNUSED9 set outlet name AA10 UNUSED10 set outlet name AA11 UNUSED11 set outlet name AA12 UNUSED12 set outlet name AA13 JBOD3 set outlet name AA14 UNUSED14 set outlet name AA15 JBOD4 set outlet name AA16 CSN3...
  • Page 185 ActiveScale™ X100 Support Guide set outlet extondelay AA26 50 set outlet extondelay AA27 0 set outlet extondelay AA28 30 set outlet extondelay AA29 0 set outlet extondelay AA30 0 set outlet seqdelay 0 set dhcp staticfallback disabled reboot ALL...

  • Page 186: Programming The System Interconnects

    ActiveScale™ X100 Support Guide 8.7 Programming the System Interconnects After cabling the System Expansion Nodes, log into the System Interconnect and open ports 38 (for System Expansion Node 1), 40 (for System Expansion Node 2) and 42 (for System Expansion Node 3). Note: The VLANs on each port will be automatically enabled while running the System Expansion Node configuration wizard.

  • Page 187: Powering On The System Expansion Node

    ActiveScale™ X100 Support Guide System Expansion Node 1 conf interface 0/38 no shutdown exit exit write memory confirm Config file 'startup-config' created successfully. Configuration Saved! e. System Expansion Node 2 conf interface 0/40 no shutdown exit exit write memory confirm Config file 'startup-config' created successfully.

  • Page 188: Software Steps For Adding A System Expansion Node Kit

    8.9 Software steps for adding a System Expansion Node kit Before following these steps, complete the hardware steps in the ActiveScale X100 Installation Guide. You can add one new System Expansion Node at a time to only one system at any one site.
  • Page 189 ActiveScale™ X100 Support Guide Figure 8-7. Starting a System Expansion Node job d. Select the system which the new System Expansion Node is attached to, and click Next. Figure 8-8. Selecting which system the new System Expansion Node is attached to The System Expansion Node wizard starts.
  • Page 190 2. For each site, validate the network settings in each tab against your settings as specified in your ActiveScale X100 Site Survey, and/or change the Storage Network settings. Tip: You can change the 4th octet of the new system’s Public Network IP addresses.
  • Page 191 ActiveScale™ X100 Support Guide Figure 8-10. System Expansion Node: Click Proceed to apply network settings The wizard notifies you to check the System Expansion job on the Jobs page. 5. Navigate to the Jobs page, and wait until the System Expansion job indicates success or failure. The Jobs page displays the progress of the System Expansion job.
  • Page 192 ActiveScale™ X100 Support Guide Figure 8-12. System Expansion Node: Job success 6. Log out of the GUI and log back in to see the new system node and check the dashboard to confirm that the new system node is displayed in the Resources tile with the correct name. For example, for a multi-site deployment, System Expansion Node 3 on the second system at site 1 should have the host name Site1-R02-SEN03.
  • Page 193 ActiveScale™ X100 Support Guide Figure 8-14. System Expansion Node: Confirmation on Resources pane 7. If you are using NFS client failover, assign a virtual IP address to the new System Expansion Node. For more information, see the ActiveScale OS Administrator Guide. You have now completed the addition of the System Expansion Node.

  • Page 194: Re-Racking A System

    ActiveScale™ X100 Support Guide 9 Re-racking a system This section describes how to transfer an ActiveScale X100 system into a different rack. Topics: • Warnings and cautions on page 195 • Rack Requirements on page 195 • Re-racking instructions on page 196...

  • Page 195: Warnings And Cautions

    Important: Western Digital Corporation recommends completing this procedure under the guidance of Western Digital Corporation customer support. When re-racking a system: • Install and cable components one at a time. Use the cable labels to ensure that the cabling is correct.

  • Page 196: Pdu Requirements

    For the full set of dimensions for each component, refer to System specifications on page 232. 9.2.1 PDU requirements If you are not using the PDUs that came with your ActiveScale X100 after re-racking the system, follow the PDU requirements in this section. Table 9-9. System Power Requirements Parameter...

  • Page 197: Re-Racking Order

    ActiveScale™ X100 Support Guide 9.3.1 Re-racking order Important: All components are installed from bottom to top. Component Rack unit location 1st PDU 0U (Vertical space in the rear of the rack) 2nd PDU 0U (Vertical space in the rear of the rack) 6th Storage Enclosure Basic 1U through 4U 5th Storage Enclosure Basic...

  • Page 198: Completing Re-Racking

    – Once the installation process is complete, check the software to verify that everything has been done correctly. In order to verify the systems functionality, the customer bring-up (CBW) wizard must be completed. To complete the CBW, see the ActiveScale X100 Installation Guide.

  • Page 199: Split-Racking A System

    ActiveScale™ X100 Support Guide 10 Split-racking a system This section describes how to perform a partial transfer of an ActiveScale X100 system into an additional rack. This process is referred to as split-racking. Important: Additional PDUs are required in split-rack configurations.

  • Page 200: Warnings And Cautions

    Important: Western Digital Corporation recommends completing this procedure under the guidance of Western Digital Corporation customer support. When re-racking a system: • Install and cable components one at a time. Use the cable labels to ensure that the cabling is correct.

  • Page 201: Pdu Requirements

    1EX0284 upgrade kit. • For three-phase, each rack will need to two PDUs (1EX0282 upgrade kit) for redundancy. If you are not using the PDUs that came with your ActiveScale X100 after split-racking the system, follow the PDU requirements in this section.

  • Page 202: Load Balancing

    When selecting a PDU, consider how to balance the electrical load on the PDU to prevent damaging power equipment or the system itself. The following table shows how to balance the electrical load of a fully configured ActiveScale X100 as evenly as possible across 3-phase power on an 208V circuit.
  • Page 203 ActiveScale™ X100 Support Guide Figure 10-16. Split rack configuration...

  • Page 204: Split Racking Order

    ActiveScale™ X100 Support Guide 10.4.1 Split racking order Rack two component Rack unit location 6th Storage Enclosure Basic 1U through 4U 5th Storage Enclosure Basic 5U through 8U 4th Storage Enclosure Basic 9U through 12U 6th Storage Node 5th Storage Node 4th Storage Node 10.4.2 Moving the system hardware to the second rack 1.

  • Page 205: Completing Split-Racking

    47. 10.4.3 Completing split-racking After the system components have been moved to the new rack, Western Digital Corporation recommends that you perform the following adjustments: • Original rack—move the remaining components down in the rack. This will help accommodate maximum cable lengths and improve airflow through the components.

  • Page 206: Troubleshooting The Activescale™ X100

    11 Troubleshooting the ActiveScale™ X100 This section provides all of the collected troubleshooting steps required to diagnose problems with the ActiveScale X100. This section will be updated from time to time with new troubleshooting steps as more methods and solutions become available.

  • Page 207: Troubleshooting Storage Enclosure Basic

    This section provides instruction on how to troubleshoot the Storage Enclosure Basic and the major components contained within the enclosure. Because the ActiveScale X100 contains six Storage Enclosure Basic, any one enclosure may be taken offline at any give point for troubleshooting various parts that are not hot swappable.

  • Page 208: Troubleshooting An Hd Minisas Cable Led Fault

    ActiveScale™ X100 Support Guide 11.1.2 Troubleshooting an HD MiniSAS cable LED fault 1. From the front of the rack, identify the Storage Enclosure Basic with the HD MiniSAS cable that is indicating a fault on the I/O module. 2. From the identified Storage Enclosure Basic, remove and replace the HD MiniSAS cable by pulling the blue release tab and pulling the plug out of the I/O module.
  • Page 209 ActiveScale™ X100 Support Guide Figure 11-19. Resources 4. Under System Health, locate the Storage Enclosure Basic you want to work on. 5. From system display, select the Storage Node that is linked to the Storage Enclosure Basic. The Resources section appears and displays the layout of the Storage Node that Basic was selected. Note: For example, the top Storage Node is linked to the top Storage Enclosure, and so on.
  • Page 210 ActiveScale™ X100 Support Guide 6. Next to the Storage Node title, select Action > Shutdown. The Machine Shutdown dialogue box appears. Figure 11-21. Action 7. Type the password for admin 8. Click Shut Down. The Storage Node is shut down. 9.
  • Page 211 ActiveScale™ X100 Support Guide Note: The HD MiniSAS cables are marked in red. Take note of which HD MiniSAS cable can from which port to ensure that they are plugged in correctly when reassembling. 11. With your palms facing up, place the pointer and middle finger into the latch handle sides. Figure 11-24.

  • Page 212: Troubleshooting A Sled Fault Led

    ActiveScale™ X100 Support Guide Note: Latch handle is marked in red. Rack ears are marked in yellow. 14. With your palms facing up, reposition your hands so that your thumbs are on the outside and your fingers cradle the bottom and rear of either side of the I/O module. 15.
  • Page 213 ActiveScale™ X100 Support Guide Figure 11-27. Front and rear view of sled Warning: To prevent damage to sled components and connectors: Do not put any weight on either end of the sleds. Do not stand sleds on either end. 1. Identify the Storage Enclosure Basic that is indicating the fault. 2.
  • Page 214 ActiveScale™ X100 Support Guide 3. In ActiveScale SM, from the left-hand pane, select Resources. Figure 11-29. Resrouces 4. Under System Health, locate the Storage Enclosure you want to work on. 5. From system display, select the Storage Node that is linked to the Storage Enclosure. The Resources section appears and displays the layout of the Storage Node that was selected.
  • Page 215 ActiveScale™ X100 Support Guide 6. Next to the Storage Node title, select Action > Shutdown. The Machine Shutdown dialogue box appears. Figure 11-31. Action > Shutdown 7. Type the password for admin 8. Click Shut Down. The Storage Node is shut down. 9.
  • Page 216 ActiveScale™ X100 Support Guide d. Slide the I/O module away from the chassis. Figure 11-33. Removing the I/O module 10. From the identified Storage Enclosure Basic, remove the sled indicating a fault by pressing the latch mechanism button on the front of the sled until it is at a 45° angle and pull the sled out of the enclosure.
  • Page 217 ActiveScale™ X100 Support Guide 11. Reinstall the sled displaying the fault in the reverse order that you removed it. Figure 11-35. Reinstalling the sled 12. Install the I/O module into the Storage Enclosure Basic. a. Set the I/O module half-way into the Storage Enclosure Basic chassis with the handle still unlocked.

  • Page 218: Troubleshooting A Drive Fault Led

    ActiveScale™ X100 Support Guide b. Plug in the HD miniSAS cables into the HD miniSAS ports. c. Plug in the power cords into the power cord ports at the bottom of each power supply unit. d. Push the I/O module into the chassis until seated against the sleds. e.
  • Page 219 ActiveScale™ X100 Support Guide 1. Identify the Storage Enclosure Basic that is indicating the fault. 2. Log into ActiveScale SM using the proper administration username and password. 3. In ActiveScale SM, from the left-hand pane, select Resources. Figure 11-38. Resources 4.
  • Page 220 ActiveScale™ X100 Support Guide 6. Next to the Storage Node title, select Action > Shutdown. The Machine Shutdown dialogue box appears. Figure 11-40. Action 7. Type the password for admin 8. Click Shut Down. The Storage Node is shut down. 9.
  • Page 221 ActiveScale™ X100 Support Guide Note: The HD Mini-SAS cables are marked in red. Take note of which HD Mini- SAS cable came from which port to ensure that they are plugged in correctly when reassembling. 11. Unlock the I/O module from the enclosure by pulling the latch handle out and away from the I/O module.
  • Page 222 ActiveScale™ X100 Support Guide 13. Locate the sled that contains the flashing Ident LED. Note: This sled contains the hard disk drive that the storage administrator has identified. 14. On the front of the sled, press the latch mechanism button and pull it until it is at a 45 degree angle. Figure 11-45.
  • Page 223 ActiveScale™ X100 Support Guide 15. Remove the sled displaying hard disk drive LED fault from the chassis. Figure 11-47. Removing the sled 16. On the sled, push the drive cover back and up until the cover has been removed. Figure 11-48. Sled cover 17.
  • Page 224 ActiveScale™ X100 Support Guide 18. To remove the hard disk drive, on the hard drive carrier, press the two buttons and remove the drive. Figure 11-50. Hard disk drive buttons Figure 11-51. Removing the hard disk drive 19. Reinstall the hard disk drive in the reverse order that it was removed. Note: While installing the replacement hard disk drive, face the drive carrier towards the inside of the sled.

  • Page 225: Troubleshooting Power Distribution Units

    11.2 Troubleshooting power distribution units This section provides instruction on how to troubleshoot the power distributions units (PDU). Because the ActiveScale X100 contains four single-phase PDUs and two 3-phase PDUs, one PDU may be taken offline at any give point for troubleshooting.

  • Page 226: A Replaceable Parts

    ActiveScale™ X100 Support Guide A Replaceable parts Contact Western Digital Support if you need replacement parts. Topics: • Replaceable cables on page 227 • Replaceable parts for PDUs on page 227 • Replaceable parts for Management Interconnects on page 227 •...

  • Page 227: Replaceable Cables

    RJ45 cable Cat 5E (1.5 meter) 1EX0068 SFP+ 10G module 1EX0237 A.2 Replaceable parts for PDUs The following table lists the replacement PDUs that are available from Western Digital Corporation. Table A-14. PDU Replaceable Parts Replaceable part Part number swappable?

  • Page 228: Replaceable Parts For Mounting Kits

    Management Interconnect rack adapter. Switch tray 1EX0087 1. Only applies to rackless ActiveScale X100 configurations. Racked configu- rations use the switch tray. 2. If the rack adapter requires replacement, contact Western Digital Corporation support. A.4 Replaceable parts for mounting kits The following table lists all of the replaceable mounting kits in the system.

  • Page 229: Replaceable Parts For System Nodes

    ActiveScale™ X100 Support Guide Replaceable part Part number swappable? Fan module 1EX0022 PSU module, 460W 1EX0024 QSFP+ 40G short-range transceiver 1EX0268 SFP+ 10G long-range transceiver 1EX0261 SFP+ 10G short-range transceiver 1EX0237 1.Replacement rails are not included. Retain the rack rails from the faulty Sys- tem Interconnect.

  • Page 230: Replaceable Parts For Racks

    1EX0276 • Pallet with ramp and mounting hardware • Packaging with shipment padding A.10 Upgrade kits The following table lists the available upgrade kits for the ActiveScale X100. Kit name Kit contents Part number 840 TB HDD Scale-up / Sled...
  • Page 231 Interconnects of two ActiveScale X100 systems. Scale-out kit (three maximum) Four 40Gb transceivers that are used to connect the System 1EX0259 Interconnects of an additional ActiveScale X100 to a previously scaled-out system. Split-rack kit (single-phase • 12x 10G SFP+ to SFP+ cable (7 meter)

  • Page 232: B System Specifications

    ActiveScale™ X100 Support Guide B System specifications This section provides the specifications for the ActiveScale X100. Topics: • System specification summary on page 233 • Hard disk drive specifications on page 234 • Management Interconnect specifications on page 236 •...

  • Page 233: System Specification Summary

    ActiveScale™ X100 Support Guide B.1 System specification summary The following table is a summary of specifications relevant to the ActiveScale X100. Condition (fully configured) Non-operating Operating Altitude -984 ft to 39,3711 ft -984 ft to 10,000 ft (-300 m to 12,000 m)

  • Page 234: Hard Disk Drive Specifications

    3.The minimum system weight does not include the rack and PDUs B.2 Hard disk drive specifications The following tables list the specifications for the Western Digital Corporation qualified hard disk drives contained within the System Nodes, Storage Nodes, and Storage Enclosure Basics Table B-17.
  • Page 235 • 14 per sled • 98 per Storage Enclosure Basic Replacement part number 1EX0170 Type Table B-19. 12 TB hard disk drive specification summary Condition Specification Western Digital Corporation Model Ultrastar He12 ® Capacity 12 TB Dimensions • Width—4 +/-0.0098 in (101.6 +/-0.25) mm •...

  • Page 236: Management Interconnect Specifications

    ActiveScale™ X100 Support Guide Table B-20. 14 TB hard disk drive specification summary Condition Specification Western Digital Corporation Model Ultrastar HD HC500 ® Capacity 14 TB Dimensions • Width—4 +/-0.0098 in (101.6 +/-0.25) mm • Depth—5.78 (147 mm) • Height—1.02 in (26.1 mm)

  • Page 237: Pdu Specifications

    ActiveScale™ X100 Support Guide Table B-21. Management Interconnect Specifications Condition Specification Dimensions • Width—8.23 in (209 mm) • Depth—9.84 in (250 mm) • Height—1.62 in (41.25 mm) Hot swappable? Operating relative humidity 10% to 90% non-condensing Operating temperature 32°F to 122°F (0°C to 50°C) Quantity (per system) Rack units (U) Weight...

  • Page 238: Power Cords

    • The power supply cord(s) is / are the main disconnect device to AC power. The socket outlet(s) must be near the equipment and readily accessible for disconnection. B.5 Rack specifications The following table lists the rack specifications for the racked ActiveScale X100. Rackless versions of the ActiveScale X100 use customer-supplied racks.
  • Page 239 ActiveScale™ X100 Support Guide Figure B-52. Rack dimensions Table B-24. Rack specifications Condition Specification Bracing Basic bracing, using the L-brackets, is standard with the shipping materials and used to brace the system to the data center floor. Doors Standard, single leaf, top and bottom vented, front and rear doors are shipped with the system Power cord route management The systems power cord can be routed through the top or the bottom.

  • Page 240: Solid State Drive Specifications

    ActiveScale™ X100 Support Guide B.6 Solid state drive specifications The following table lists the Western Digital Corporation qualified solid state drives (SSD) contained within the System Nodes and Storage Nodes. Table B-25. 480 GB solid state drive specification summary Condition...

  • Page 241: Storage Node Specifications

    ActiveScale™ X100 Support Guide Table B-27. Storage Enclosure Specifications Condition Specification Operating relative humidity 8% to 90% non-condensing Operating temperature 41° to 104°F (5°C to 40°C) Quantity Rack units Relative humidity gradient 30% per hour maximum Temperature de-rating 33.8°F per 984.2 ft above 9842.5 ft (1°C per 300 m above 3000 m) Temperature gradient 68°F (20°C)/hour...

  • Page 242: System Node Specifications

    ActiveScale™ X100 Support Guide Condition Specification Quantity (per system) Rack Units (U) Weight (individual) 20 lbs (9 kg) Weight (total for all System Interconnects) 40 lbs (18 kg) B.10 System Node specifications The following table lists the system specifications for an individual System Node. Condition Specification Dimensions...

  • Page 243: C Recommended Torque Of Machined Fasteners

    ActiveScale™ X100 Support Guide C Recommended torque of machined fasteners The following list is the recommended torque of the machined fasteners being used during replacement or installation of ActiveScale X100 components. Table C-29. Recommended torque of machined fasteners (rack components) Screw size Torque n-m Torque in.-lbs...

  • Page 244: D Activescale X100 Regulatory And Safety Information

    ActiveScale™ X100 Support Guide D ActiveScale X100 regulatory and safety information The following sections describe the ActiveScale™ X100 regulatory compliance and safety information. Topics: • Regulatory compliance on page 245 • Disclaimers on page 246 • Safety on page 248...

  • Page 245: Regulatory Compliance

    ActiveScale™ X100 Support Guide D.1 Regulatory compliance This section contains regulatory compliance notices for the ActiveScale X100. D.1.1 FCC verification statement (USA) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and this device must accept any interference received, including interference that may cause undesired operation.

  • Page 246: Bsmi (Taiwan)

    The document applies to any product that bears the regulatory model and type names including marketing names other than those listed in this document. D.2.1 Restricted access location The ActiveScale X100 is intended for installation in a server room or computer room where at least one of the following conditions apply: •...

  • Page 247: Safety Compliance

    ActiveScale™ X100 Support Guide D.2.2 Safety compliance The following table outlines how the ActiveScale X100 is being designed to pass the product safety requirements: Table D-30. Product safety compliance Country/Region Authority or Mark Standard Status Canada/North America NRTL CSA C22.22 No. 60950-1-...

  • Page 248: Safety

    KN32, KN35 In Progress D.3 Safety This section provides safety and regulatory information for the ActiveScale X100. D.3.1 Optimizing location Failure to recognize the importance of optimally locating your product and failure to protect against electrostatic discharge (ESD) when handling your product can result in lowered system performance or system failure.

  • Page 249: Electrostatic Discharge

    ActiveScale™ X100 Support Guide D.3.3 Electrostatic discharge CAUTION Electrostatic discharge can harm delicate components inside Western Digital products. Electrostatic discharge (ESD) is a discharge of stored static electricity that can damage equipment and impair electrical circuitry. It occurs when electronic components are improperly handled and can result in complete or intermittent failures.

  • Page 250: Rack-Mountable Systems

    All maintenance and service actions appropriate to the end-users are described in the product documentation. All other servicing should be referred to Western Digital-authorized service technicians. To avoid shock hazard, turn off power to the unit by unplugging both power cords before servicing the unit.
  • Page 251 ActiveScale™ X100 Support Guide...

  • Page 252: Points Of Contact

    ActiveScale™ X100 Support Guide Points of contact Points of contact Contact Western Digital Support with your rack serial number or deployment ID. Support website https://portal.wdc.com/Support/s/login/ Telephone number 1-844-717-7766 or 1-408-717-7766 Company website www.wdc.com...

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