Revision History Installation Guide Revision History Date Revision Comment February 2018 Revision 1.0 Initial Release April 2018 Revision 1.1 • Updated the Ultrastar Serv24-HA Installation Procedure on page 20 • Added the Battery Backup Installation on page 16 section to the Installation on page 16 May 2018...
Points of Contact Installation Guide Points of Contact For further assistance with an HGST product, contact Global Service and Support. Please be prepared to provide the following information: Serial Number (S/N), product name, model number, and a brief description of the issue. Email: support@hgst.com Website:...
The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: HGST a Western Digital company PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Ultrastar Serv24-HA Overview Installation Guide Ultrastar Serv24-HA Description Chapter 1 Ultrastar Serv24-HA Overview 1.1 Ultrastar Serv24-HA Description Figure 1: Ultrastar Serv24-HA The Ultrastar Serv24-HA is a high availability 2U, 24 bay, dual node storage server. The maximum data storage capacity of the Ultrastar Serv24-HA is 184.32 TB using HGST Ultrastar SN200 drives. For a full list of compatible drives and total storage capacities, see the List of Compatible Drives on page 11.
Ultrastar Serv24-HA Overview Installation Guide Ultrastar Serv24-HA Specification Summary 1.2 Ultrastar Serv24-HA Specification Summary Table 1: Environmental Specification Summary Specification Non-Operational Operational Temperature -40°C to 60°C 5°C to 35°C Temperature Gradient 30°C per hour max 20°C per hour max Temperature De-rating 1°C per 300m above 12000m 1°C per 300m above 950m Relative Humidity...
Ultrastar Serv24-HA Overview Installation Guide System Architecture Overview Specification Non-Operational Operational Rack Units (U) Table 4: Data Capacity Specifications Specification Value Number of Drive Slots Max Raw Data Storage Capacity 184.32 TB 1.3 System Architecture Overview The Ultrastar Serv24-HA consists of a main chassis that is populated with up to 24 NVMe drives, two Compute Canisters, and redundant 1800W PSUs.
Ultrastar Serv24-HA Overview Installation Guide Ultrastar Serv24-HA Rack Requirements Number Component Drive Bay PSU Bay Compute Canister 1.5 Ultrastar Serv24-HA Rack Requirements The Ultrastar Serv24-HA is designed to be installed into a rack that meets the EIA-310 standard at a minimum. See EIA-310 Rack Standard of usable space measured from front rack frame to the rear rack frame.
Ultrastar Serv24-HA Overview Installation Guide Supported SKUs 1.7 Supported SKUs The following table lists the versions of this HGST product that are supported by this document. SKUs 1ES1029 1ES1037 1ES1030 1ES1038 1ES1000 1ES1039 1ES1031 1ES1001 1ES1032 1ES1040 1ES1003 1ES1041 1ES0405 1ES1042 1ES1033 1ES1043...
Safety Installation Guide Electrostatic Discharge Chapter 2 Safety The following chapter provides safety and regulatory information for the Ultrastar Serv24-HA. 2.1 Electrostatic Discharge CAUTION Electrostatic discharge can harm delicate components inside HGST products. Electrostatic discharge (ESD) is a discharge of stored static electricity that can damage equipment and impair electrical circuitry.
Safety Installation Guide Power Cords 2.4 Power Cords Use only tested and approved power cords to connect to properly grounded power outlets or insulated sockets of the rack's internal power supply. If an AC power cord was not provided with your product, purchase one that is approved for use in your country or region.
Safety Installation Guide Safety and Service For safe operation of the equipment, installation of the equipment in a rack should be such that the amount of air flow is not impeded so that the safe operation of the equipment is not compromised. 2.7 Safety and Service All maintenance and service actions appropriate to the end-users are described in the product documentation.
Packaging Installation Guide Ultrastar Serv24-HA Packaging Overview Chapter 3 Packaging 3.1 Ultrastar Serv24-HA Packaging Overview The main box of the Ultrastar Serv24-HA packaging consists of two layers of packaging: The first layer contains the Rail Kit and foam protection, and the chassis is on the bottom layer. The rail kit is packed in its own box. The chassis is packed in foam and ESD safe bag and contains the drives, compute canisters, and PSUs pre-installed.
Installation Installation Guide Ultrastar Serv24-HA Installation Overview Chapter 4 Installation 4.1 Ultrastar Serv24-HA Installation Overview Table 9: Require Equipment Equipment Number Needed Notes #1 Phillips Screwdriver The #1 Phillips Screwdriver is used to install the provided screws into the rack mounted rails. Once the entire contents of the system are unpacked and accounted for, the installation process for the Ultrastar Serv24-HA can begin.
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Installation Installation Guide Battery Backup Installation c) Remove the Compute Canister by grasping the edges of the canister and pulling it clear of the enclosure. Figure 4: Uninstalling the Compute Canister 2. Uninstall the Compute Canister cover. a) Unlock the Compute Canister cover by pressing the two lock buttons and slide the cover towards the rear of the Compute Canister.
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Installation Installation Guide Battery Backup Installation b) Line up the keyholes on the bottom of the Battery Backup with the keys on the Compute Canister. Figure 6: Battery Backup Keyholes c) Seat the Battery Backup into the Compute Canister and slide the connector on the Battery Backup into the connector on the Compute Canister.
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Installation Installation Guide Battery Backup Installation a) From the rear of the enclosure, line up the Compute canister with the empty canister slot. Ensure that the Compute Canister is oriented correctly. Note: The top Compute Canister is installed with the top cover facing toward the bottom of the enclosure.
Installation Installation Guide Ultrastar Serv24-HA Installation Procedure 4.3 Ultrastar Serv24-HA Installation Procedure Table 10: Installation Procedure Info Required Tools # of People Required #1 Philips screwdriver 1. Install the Rails into the rack. a) Open the front and rear latches by pulling the tab and rotating the latch open until it is at 90 degrees or greater.
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Installation Installation Guide Ultrastar Serv24-HA Installation Procedure f) Slide the front rail attachment to fit snugly up against the front rack post. Figure 13: Rail Extended g) Secure the front rail attachment by rotating the rear latch until it clips over the rear rack post. Figure 14: Rail Latched h) Secure the rear rail attachment to the rack post using two of the provided shipping screws.
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Installation Installation Guide Ultrastar Serv24-HA Installation Procedure b) Insert an index finger into the finger hold and carefully pull out until the bottom of the rack ear snaps free of the enclosure. Figure 16: Unclipping the Rack Ear c) Rotate the rack ear out and remove it completely from the enclosure. Figure 17: Removing the Rack Ear d) Repeat the previous procedure to remove the remaining rack ear.
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Installation Installation Guide Ultrastar Serv24-HA Installation Procedure a) Line up the enclosure with the rack mounted rails and slide it in until the enclosure is seated against the rack mounted rails. Figure 18: Installing the Enclosure b) Locate the thumbscrews on either side of the enclosure. c) Press and tighten the thumbscrews by turning them clockwise until snug.
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Installation Installation Guide Ultrastar Serv24-HA Installation Procedure d) Further secure the enclosure by installing the provided shipping screws into the bottom holes as seen in the following image. Figure 20: Installing the Shipping Screws 4. Install the Rack Ears onto the enclosure. a) Locate the rack ear intended to be installed over the LEDs.
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Installation Installation Guide Ultrastar Serv24-HA Installation Procedure c) Connect the 100 GbE cables into the QSFP28 ports. d) Connect the power cables to the PSUs. Note: The connections mentioned in (b) and (c) are only necessary if the user intends to have both connection types.
Initial Bringup Installation Guide Bringing Up the Enclosure Chapter 5 Initial Bringup 5.1 Bringing Up the Enclosure The enclosure will power up after about 20 seconds after the AC power cord has been connected to the PSUs. When the BIOS splash screen appears, press F2 to enter the BIOS. Note: The BIOS may take up to five minutes to appear.
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Initial Bringup Installation Guide Bringing Up the Enclosure Note: • This IP address will be used to connect to the enclosure through the BMC WebUI. • (optional) The Current Configuration Address may be altered from this section to change to a DHCP or Static network configuration.
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Initial Bringup Installation Guide Bringing Up the Enclosure b) Log-in to Web UI using the default username admin and default password admin. Figure 26: Admin Log-in 13. Navigate to Power Control using the Navigation menu. Figure 27: Power Control 14. Verify that Web UI displays a connection to the Compute Canister. 15.
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Initial Bringup Installation Guide Bringing Up the Enclosure b) Log-in to Web UI using the default username admin and default password admin. Figure 28: Admin Log-in 18. Navigate to Power Control using the Navigation menu. Figure 29: Power Control...
System Operations Appendices Installation Guide Appendix A System Operations Appendices A.1 ESD The enclosure is designed to dissipate all electrostatic discharge (ESD) to the chassis base. Ensure that there is sufficient electrical and mechanical connection from the chassis base to the rack rails, and that the rack itself is tied to earth ground.
System Operations Appendices Installation Guide Host Connectivity Power the input current should be no more than the specified maximum input current. Caution: The Ultrastar Serv24-HA should be plugged into highline (200-240VAC) only for proper operation. The system is not certified for lowline (100-127VAC) operation. A.4 Host Connectivity The following table displays the list of power cables approved by HGST: Table 12: Approved Power Cables...
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