Taylor C708 Operator's Manual page 58

TROUBLESHOOTING GUIDE
Problem
5. No product is being
dispensed.
6. The product is too soft.
7. The product is too thick.
8. The mix in the hopper is
too warm.
8
9. The mix in the hopper is
too cold.
10.Mix Low and Mix Out
probes are not
functioning.
11.Product is collecting on
top of the freezer door.
12.Excessive mix leakage
from the bottom of door
spout.
8-2
Probable Cause
a. Low on mix. The MIX OUT light is
on.
b. The power switch is in the OFF
position.
c. Machine not in Auto mode.
d. Beater motor is out on reset.
BEATER OVERLOAD message is
displayed.
e. The pump motor is not running in
the Auto mode.
f. Freeze-up in the mix inlet hole.
g. The mix pump ball crank is broken.
h. Feed tube or check ring not
properly installed.
a. Draw rate is set too fast.
a. Freezing cylinder not primed
correctly.
b. Air/mix pump incorrectly
assembled.
c. The viscosity control is set too
cold.
d. Freeze-up in mix inlet hole.
e. Butterfat is in the pump.
a. Hopper cover is not in position.
b. The agitator is not installed.
c. The hopper temperature is out of
adjustment.
a. The hopper temperature is out of
adjustment.
a. Milkstone buildup in the hopper.
a. The top O-ring on the draw valve is
improperly lubricated or worn.
a. Bottom O-ring on draw valve is
improperly lubricated or worn.
Models C708 & C716
Remedy
a. Add mix to the hopper. Return to Auto
mode.
b. Place the power switch to ON
position and select Auto mode.
c. Select Auto mode and allow machine
to cycle off before drawing product.
d. Turn the machine off. Press the reset
button. Restart the machine in Auto
mode.
e. Push the pump reset button. Check
that the pump motor is operating
when the draw valve is raised.
f. Call an authorized service technician.
g. Call an authorized service technician.
h. Make sure feed tube and rubber
check ring are properly installed.
a. Adjust draw rate of 5 oz. to 7-1/2 oz.
(142 g to 213 g) of product by weight
in 10 seconds.
a. Drain the freezing cylinder and
reprime the machine.
b. Follow assembly procedures
carefully.
c. Call an authorized service technician.
d. Call an authorized service technician.
e. Disassemble, clean, and reinstall the
pump.
a. Clean and sanitize the hopper cover
and place in position.
b. Clean and sanitize the agitator and
install.
c. Call an authorized service technician.
a. Call an authorized service technician.
a. Clean hoppers thoroughly.
a. Lubricate properly or replace the 
O-ring.
a. Lubricate properly or replace the 
O-ring.
Page
Ref.
6-10
6-10
6-10
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5-3
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6-8,6-10
5-3
6-10
6-6
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6-6, 6-9,
6-15
6-11
6-11
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6-15
6-6
6-6
Troubleshooting Guide