Check If The Modules Are Sleeping; Check The Loopback Jumper - Digi XBee S2C DigiMesh 2.4 Kit Getting Started Manual

Radio frequency (rf) module
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Troubleshooting

Check if the modules are sleeping

The On/Sleep LED of the Grove Development Board indicates if the XBee module is awake (LED on) or
asleep (LED off). When an XBee module is sleeping, XCTU cannot discover it, so press the
Commissioning button to wake it up for 30 seconds.
XBee TH Grove Development Board
XBee SMT Grove Development Board

Check the loopback jumper

The loopback jumper should not be connected when XCTU is trying to find the module. Make sure the
loopback jumper is not connected to the loop-back pins.
XBee S2C DigiMesh 2.4 Kit Getting Started Guide
XCTU cannot discover devices
42

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