Summary of Contents for Geberit Chicago Faucets Commander
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Commander ™ Handheld Programming Unit User Guide Introducing a new tool to program, maintain, and monitor your ® ® HyTronic , E-Tronic , or ELR faucets from the palm of your hand.
Section 1: Introduction, Device, Updates Introduction Device overview On/Off (Sleep) Button Thank you for choosing the Chicago Faucets Commander Handheld IR Communication Eye Press and hold to power ON unit. Programming Unit. Commander allows you to change settings quickly Quick press to SLEEP.
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Section 1: Introduction, Device, Updates To start using your device: Main Menu Scan Fitting — Provides access to diagnostics and general information of the fitting. This button also allows you to: 1. Install batteries – Add fitting to database – Add notes –...
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Section 1: Introduction, Device, Updates Device Settings Quickly adjust Commander HPU settings for improved usability such as: – Auto-sleep time – Display brightness – Time/date – Calibrate screen Unit auto-powers off after preset time Set screen display brightness from to save on battery life (1 to 5 minutes). 1 to 100%, for ease of viewing and/or power saving (dimmer = Note: Auto-Sleep does not function...
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Section 1: Introduction, Device, Updates Updating Your Device REGISTER your device at chicagofaucets.com/commander to access software, firmware and hardware updates. Supply an e-mail to receive notification for Your new Commander should future updates. normally come with the latest software and firmware installed. Refer to chicagofaucets.com/commander the update section of www.chicagofau- cets.com/commander page to review...
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Section 1: Introduction, Device, Updates Updating Your Device (Continued) UPDATE STEPS You will be promoted to Select USB Device. Flash programming update (Continued) There should only be one VID in the list box as shown. Run the flash utility - Find and double-click the Verxx.xx.xx.fpf4 file or launch the utility.
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Section 1: Introduction, Device, Updates Updating Your Device (Continued) Find the resource.bin file on your PC. UPDATE STEPS Copy/Paste or drag/drop from the PC to the Commander “Drive” Update the Resource.bin file 3.1. Connect device to PC via USB cable if not already connected (supplied) WARNING: 3.2.
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Section 1: Introduction, Device, Updates Commander Desktop Commander Desktop — Quickly and easily manipulate scan data Looking for usage reports, to generate annual water savings estimates? Need to know when a fitting was last serviced and what was changed and by who? These are examples of the types of reports that can be generated using the Commander Desktop.
SECTION 2: Scanning, Mode and Setting Adjustments Introduction Scan Fitting The Chicago Faucets Commander HPU’s ability to scan a Chicago Tap SCAN FITTING*, and aim Faucets fitting provides quick and easy access to diagnostic and general Commander device at fitting fitting information, as well as the ability to add new fittings and notes to a sensor from about 1 foot away.
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SECTION 2: Scanning, Mode and Setting Adjustments Scanning Fitting (Continued) When the fitting has scanned and saved the information properly, a new record is created in the database. The visual indicator is the Scan Fitting screen, outlined as shown. Location — Manually entered fitting reference name Power Level —...
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SECTION 2: Scanning, Mode and Setting Adjustments Scanning Fitting (Continued) Continued from Page 11. History — Create/edit locations & notes. See section Diagnostics — takes user directly to Diagnostics 2.3 for details. Review data of previously scanned tool of particular fitting. Similar to main menu fitting(s);...
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SECTION 2: Scanning, Mode and Setting Adjustments History The History button takes user to an existing fitting data. The last record created for that type of fitting (default). Each record contains the fitting data at that specific scan time and date. The feature allows user to: 1) Set/edit locations and create/add notes specific to fitting.
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SECTION 2: Scanning, Mode and Setting Adjustments Settings Settings allow the user to view existing fitting settings relative to the factory settings. Current — Lists current settings for the fitting, including any settings that may have been modified after the fitting was installed. Factory — Shows what the factory settings are for the scanned fitting. Chicago Faucets Commander Handheld Programming Unit User Guide...
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SECTION 2: Scanning, Mode and Setting Adjustments Diagnostics — See Section 4 to use the Diagnostic tools. Adjust Fitting Running Mode — enable, disable or adjust User may enable, disable, fitting mode and settings, as well as other specific water on/off modes of fitting to meet fitting settings for unique needs or circumstances, tough applications, user needs and/or remove user inconvenience.
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SECTION 2: Scanning, Mode and Setting Adjustments 2.6.1 Running Mode Running Mode — enable, disable or adjust specific water on/off modes of fitting to meet user needs and/or remove user inconvenience. Normal Mode — Fitting operates when user Scrub Mode — Fitting can be set for longer run is detected and stops immediately after user times for scrub sinks.
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SECTION 2: Scanning, Mode and Setting Adjustments 2.6.1.1 Running Mode Normal — Fitting operates when user is detected and stops immediately after user detection ends. Saves water versus metering fittings which run for a prescribed amount of time after every activation. Default factory mode (for non-SSPS fittings, E-Tronic, and ELR). Normal Mode —...
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SECTION 2: Scanning, Mode and Setting Adjustments 2.6.1.2 Running Mode Metering — Fitting will operate only when user is detected and stops after a prescribed amount of time. This helps to promote water conservation and prevent long run ons of the fitting. —...
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SECTION 2: Scanning, Mode and Setting Adjustments 2.6.1.3 Running Mode Cleaning — Fitting is deactivated and will not operate when user is detected to allow for cleaning or maintenance without running water. Fitting automatically returns to current mode after prescribed time or 30 minutes have elapsed, or set to “off”. Cleaning Mode Running Time —...
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SECTION 2: Scanning, Mode and Setting Adjustments 2.6.1.4 Running Mode Scrub — Fitting can be set for longer run times for health care or surgical scrub sinks. Automatically runs after user is detected and does not end until after assigned time. Scrub Mode Running Time —...
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SECTION 2: Scanning, Mode and Setting Adjustments 2.6.1.5 Running Mode Water Saver — Fitting operates when user is detected and stops after a brief delay when user detection ends. However, it is saves more water than Normal Mode in that the maximum run time is typically shorter AND there is a mandatory time delay between activations to discourage multiple quick on cycles (and waste water).
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SECTION 2: Scanning, Mode and Setting Adjustments 2.6.2 Range and Sensing Range Adjustments Choose — Setting adjustment allows user to change sensing distances or tun off “Factory (7")” pre-set for default sensing beams. This includes four presets and fine adjustments to both sensing distance.
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SECTION 2: Scanning, Mode and Setting Adjustments 2.6.3 Other Settings Smart Power Saving — Saves power Other settings include: enable, disable, adjust other convenience options and extends battery life by reducing such as fitting power saving; routine hygiene flush; manual teach-in; scan frequency.
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SECTION 2: Scanning, Mode and Setting Adjustments Smart Power Saving Setting Hygiene Flush Setting This setting can save power and For fittings with low or infrequent extend battery life by reducing use, setting will run fitting for an scan frequency. assigned time to keep fresh water in lines and refill trapways.
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SECTION 2: Scanning, Mode and Setting Adjustments Manual Teach In Setting Safety Shut-Off Time Setting Enables CLEAN mode activation without a Commander HPU. Turn Limits the maximum running time this on, by holding thumb over eye for 5 seconds or until water stops in Normal Mode.
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SECTION 2: Scanning, Mode and Setting Adjustments 2.6.3 Reset To execute command: Reset allows the user to view existing fitting settings relative to the factory setting. This is important if the fitting is not operating correctly, or there is a need Tap “FAC”...
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SECTION 2: Scanning, Mode and Setting Adjustments Contact Us View Chicago Faucets contact information Allows the user to have Chicago Faucets phone number, website and technical support at the touch of a button. Chicago Faucets Commander Handheld Programming Unit User Guide Page 27 CF2026 / 07/19 ®...
Section 3: Review Scan Data Introduction Review Scan Data To review tap “Review Scan Data”. The History button takes user to an existing fitting data. The last record Choose the one you need. created for that type of fitting (default). Each record contains the fitting data at that specific scan time and date.
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Section 3: Review Scan Data Search — search records to find a specific fitting, by module serial number. See Section 3.4 for more details. Edit — view existing notes/location; create new notes/locations; add notes/location information. See Section 2 and 3.1 for more details. Serial # —...
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Section 3: Review Scan Data 3.3 Data related to the status of the fitting, module and environment Power Time Run Time (seconds) — of fitting Power Type — of fitting (AC, Battery) Safety Shut off Time (seconds) — value from normal mode Power Level (volts) — of power supply Minimum Usage interval (seconds) — from mode updates Current Error —...
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Section 3: Review Scan Data Search Search data base for records by serial number. Tap “SEARCH” and enter serial number via keypad. Note: Serial Number must match exactly. If there is no match, a screen will return with Serial #, Location and Date = NA Chicago Faucets Commander...
SECTION 4: General Information Introduction Purpose of the General Information command is to provide specific fitting information in support of the following: 1) Troubleshoot CFC electronic fittings — Mobile diagnostic tool to Tap “General Information” directly analyze symptoms and provide fitting specific solution paths See Section 4.2 for more details.
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SECTION 4: General Information Direct Diagnostics Troubleshoot CFC electronic fittings — Mobile diagnostic tool to directly analyze symptoms and provide fitting specific solution paths. Remember: If all else fails, try “CURRENT RESET”. Failing that, FACTORY RESET. Supply check-box Possible solution is returned. answer to symptom questions.
SECTION 5: File Sharing TRANSFER STEPS from Commander to PC Introduction (Continued) If PC fails to recognize device, To transfer files to and from Commander Handheld Unplug and reconnect device, begin step 2 again OR Programming Unit and a Windows PC* Tap Reset, begin step 1 again 5.
Section 6: Advanced Functions Commander Information The ABOUT command has three purposes: For information tap “About” Version information is listed. 1) lists firmware version information for the HPU. See Section 6.2 for more details. 2) Access to “USB Mode” for data file transfer with a PC.
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Section 6: Advanced Functions Specialized Functions Commander has 2 specialized functions for specific needs: 1) Engineering Mode* — very powerful; useful for large installs or bank 2) Pipe Clean Mode — permits fitting to run continually for up to installations where repeated identical setups are required, and to do 21 hours without stopping, in cases of deep line purging or disinfection so without having to go through SCAN steps for every fitting or other water treatments.
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Section 6: Advanced Functions You will be Prompted for Password Enter Password and tap “OK” To escape out of command: 1) Leave password box blank and tap “OK” or 2) Enter incorrect password tap “OK” and return to previous menu. Chicago Faucets Commander Handheld Programming Unit User Guide...
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Section 7: FAQ GENERAL DEVICE FIRMWARE/SOFTWARE (Continued) What is the Commander Handheld Programming Unit? Do I need to load any software onto my PC? • Commander allows you to change settings quickly and easily on • Yes. But only to perform firmware updates. your Chicago Faucets HyTronic , ELR and E-Tronic products.
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Section 7: FAQ DEVICE HARDWARE I’m an Apple user. What are my options? • Contact TecTrue or your local sales representative. Are batteries included? • Yes. 2x “AA” Can I use an AC adapter to power my device? • No. Is the device USB compatible? •...
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Section 7: Troubleshooting the Commander Device DEVICE TROUBLESHOOTING ISSUE REASON SOLUTION When I aim and scan, I get Scan Errors or other Scan distance is too short Stand and aim a foot away. Closer does not mean better unexpected scan results. Low batteries Replace batteries It’s hard to see the screen.
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Section 7: Troubleshooting the Commander Device UPDATES (Continued) ISSUE REASON SOLUTION Windows gives the message “found new hardware” or May be first time Windows has detected the device Stand by until complete. Good to go “new USB device is being installed” I get a warning screen that “the unpack directory for this file Prior flash update performed Click “YES”...
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Section 7: Troubleshooting the Commander Device NAVIGATION ISSUE REASON SOLUTION When I power down or the unit goes into “AutoSleep”, the Unit always returns to MAIN MENU. unit does not return to the same screen when I add power. When I issue a SET or OK command, the device seems to After a command completes, the unit returns the immediately Default in order to provide visual feedback that command return back to the immediately prior screen.
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Section 7: Troubleshooting the Commander Device FITTINGS ISSUE REASON SOLUTION I’m trying to scan a Turbo Electronic Flush Valve, but Turbo is not supported by Commander Handheld. Turbo is only compatible with the previous PALM version of nothing happens. the software. My Commander Unit is working, but I cannot scan the Fitting power is too low (<...
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Section 7: Troubleshooting the Commander Device Fitting Power FITTING POWER ISSUE REASON SOLUTION My DC unit scans as AC. When DC units are above 7.5 V, their scan records behave This is normal for Commander. However, this could be an as AC.
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