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Geberit Chicago Faucets Commander Manual page 42

Handheld programming unit

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Section 7: Troubleshooting the Commander Device
7.5
NAVIGATION
ISSUE
When I power down or the unit goes into "AutoSleep", the
unit does not return to the same screen when I add power.
When I issue a SET or OK command, the device seems to
return back to the immediately prior screen.
7.6
TAPPING/SETTING
ISSUE
When I use a slider bar to set parameters, the" custom"
box does not "check"
Screen does not respond as expected when tapped or
swiped. Keyboard typing produces incorrect letters.
I just did an update and buttons appear to be missing,
unusually sized or spaced.
When I power on, my display is all white.
The Calibrate Screen sequence keeps restarting.
Chicago Faucets
Commander
Handheld Programming Unit User Guide
®
REASON
Unit always returns to MAIN MENU.
After a command completes, the unit returns the immediately
prior screen in all cases.
REASON
Swiping motion ends outside the bar graphic.
Screen out of calibration.
Resource.bin file may not match firmware version.
Finger too big.
Resource.bin file may not match firmware version.
Resource.bin file is missing.
Corner selections are not registered as close or strong enough. Restart calibration sequence and try using a stylus or a
SOLUTION
Default in order to provide visual feedback that command
was received and executed.
SOLUTION
Stay within bar when ending the swipe. Do not swipe
upwards or downwards away from the bar.
Calibrate screen.
Go to chicagofaucets.com/commander to download latest
files. Be sure to transfer resource.bin to device.
Try using a stylus or a pen.
Go to chicagofaucets.com/commander to download latest
files. Be sure to transfer resource.bin to device.
Device goes into USB to allow you to transfer file. See
Section 5, file transfer for more information.
pen.
Page 42
CF2026 / 07/19

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