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Chapter 9 Suppor ts and
Ser vice
FlashForge team is on standby and ready to help you with any challenges
you may have with your Finder. If the issues or questions are not covered in
this User Guide, you can seek for solutions on our official website or contact
us via telephone.
There are solutions and instructions to common issues that can be found in
our knowledge base. Have a look first as most basic questions are answered
there. http://www.FlashForge.com
The FlashForge support team can be reached by e-mail or phone between
the working hours of 8:00 a.m. to 5:00 p.m. PST Monday through Saturday.
In case you contact us during off-duty time, your inquiry will be answered the
following business day.
Note: Because of changing different filament the extruder maybe blockaded.
It ' s not owing to quality issue, and outside the scope of 400 hours life. If
users encounter this problem, please contact our after-sale department and
finish clean work according to their instruction.
Email：support@ff3dp.com
ADD：No. 518, Xianyuan Road, Jinhua, Zhejiang
*When contacting support, please have your serial number ready. The
serial number is a bar code on the back of your Finder."
Finder User Guide | www.flashforge.com
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