Page 2 Yealink and/or its respective suppliers are not responsible for the suitability of the information contained in this document for any reason. The information is provided “as is”, and Yealink does not provide any warranty and is subject to change without notice. All risks other than risks caused by use of the...
Page 3 The EULA for this product is available on the Yealink Support page for the product.
Page 4 Yealink T5X series IP phones firmware contain third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.
Page 5: About This Guide
About This Guide About This Guide Thank you for choosing Yealink T5 series IP phones, which deliver the industry’s leading HD audio quality and a wide range of business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Call Recording, Multicast Paging and Conference over an IP network.
Page 6: In This Guide
User Guide for T5 Series IP Phones In This Guide This guide mainly takes the SIP-T54S IP phone as an example. Chapters in this guide include: Chapter 1 Overview  Chapter 2 Getting Started  Chapter 3 Customizing Your Phone ...
Page 7: Table Of Contents
Table of Contents Table of Contents About This Guide ................v Related Documentation ............................v In This Guide ................................vi Table of Contents ................. vii Overview ..................1 Hardware ................................... 1 Icons and Status Indicators Instructions ......................3 Status Indicators ..............................3 Line Key Icons ................................
Page 8 User Guide for T5 Series IP Phones Wallpaper ................................35 Configuring Transparency ..........................38 Screen Saver................................ 39 Power Saving ..............................43 Configuring the Backlight ..........................46 Changing the Language ..........................46 Idle Clock Display .............................. 47 Time & Date ................................ 48 Changing the Administrator Password ....................
Page 9: Table Of Contents
Table of Contents Basic Call Features ..............103 Switching among the Handset, Speakerphone and Headset Modes ..........103 Placing Calls ................................104 Placing a Call ..............................104 Placing Multiple Calls ............................ 105 Placing a Call Using a Speed Dial Key ....................105 Placing a Call from the Recent Calls/Search Source List ..............
Page 10 User Guide for T5 Series IP Phones Call Park/Retrieve ..............................134 FAC Mode ................................134 Transfer Mode ..............................137 Call Pickup ................................138 Directed Call Pickup ............................138 Group Call Pickup ............................140 Anonymous Call ..............................142 Configuring the Anonymous Call ......................142 Placing an Anonymous Call ........................
Page 11 Table of Contents Using BLA Feature on the IP Phone......................189 Messages ................................192 Short Message Service (SMS)........................192 Voice Mail ................................194 Using Optional Accessories with Your Phone ......197 Using a Headset .............................. 197 Connecting to the Wireless Network ...................... 200 Using an Expansion Module ........................
Page 13: Overview
Overview Overview Before using your phone, you’d better get familiar with its features and user interface. This chapter details your phone’s component, the icon and LED instructions, the screen layout of your phone, and how to navigate the phone/web user interfaces. Topics include: Hardware ...
Page 14 User Guide for T5 Series IP Phones Hardware features description: Item Description Shows information about your phone, such as calls, messages, soft keys, time and date: • Default account • Call information—caller ID, call duration ① LCD Screen • Icons (for example, •...
Page 15: Icons And Status Indicators Instructions
For more information on how to adjust ⑪ Reversible Tab Yealink Wall Mount Quick the reversible tab, refer to Installation Guide for Yealink IP Phones • Lifts the handset from the handset cradle, then the hookswitch bounces and the phone connects to the line. ⑫ Hookswitch •...
Page 16: Line Key Icons
User Guide for T5 Series IP Phones Icons Description Phone Lock Missed Calls Call Forward Recording in progress (Using a USB flash drive) Recording paused (Using a USB flash drive) Bluetooth Mode Bluetooth headset paired and connected Bluetooth-Enabled mobile phone paired and...
Page 17 Overview Icons Description DTMF Prefix Local Group XML Group LDAP XML Browser Conference Forward Transfer ReCall Record URL Record Recording in process (Record/URL Record) Multicast Paging Group Listening Paging List Hot Desking Zero Touch Phone Lock Directory Speed Dial Icon indicators (associated with mobile account) Icons Description Bluetooth-Enabled mobile phone paired and connected...
Page 18 User Guide for T5 Series IP Phones Icons Description Bluetooth-Enabled mobile phone connecting Icon indicators (associated with line) Icons Description The private line registers successfully The shared/bridged line registers successfully Registering Register failed DND is enabled on this line Call forward is enabled on this line...
Page 19 Overview Icons Description Monitored line is parked. BLF/BLF List registers failed. Note Your system administrator can customize the BLF key LED status and BLF key behavior for the phone. Icon indicators (associated with intercom) Icons Description Target extension is available. Target extension is ringing.
Page 20 User Guide for T5 Series IP Phones Icon Description The shared line is seized. (Monitoring SCA Phone) The shared line receives an incoming call. The shared line is dialing. The shared line is in busy or is in a call.
Page 21: Other Icons
Overview Icon Description The bridged line is busy or is in a call. The call on bridged line is placed on hold. Other Icons Icons for specific features are described in the following tables: Icon indicators (associated with call recording) Icon Description Unsecure wireless network signal strength...
Page 22: Led Instructions
User Guide for T5 Series IP Phones Icon Description Recording Start recording failed Stop recording failed Icon indicators (associated with call history) Icon Description Received Calls Placed Calls Missed Calls Forwarded Calls Icon indicators (associated with contact) Icon Description The default contact photo...
Page 23: Line Key Led
Overview LED Status Description The call is muted. Note The above is the default LED status, since the status of the power LED indicators may be configured by your system administrator. For more information, please contact your system administrator. Line Key LED Line key LED LED Status Description...
Page 24 User Guide for T5 Series IP Phones The monitored user does not exist. Line key LED (used as a page switch key) LED Status Description There is a call parked on the line whose line key is not on Solid red the current page.
Page 25: User Interfaces
Overview LED Status Description Solid green (Local BLA Phone) The bridged line is is busy or is in a call.. Solid red (Monitoring BLA The bridged line is dialing. Phone) The bridged line is seized. Slow-flashing green (Local BLA Phone) The call on bridged line is placed on hold.
Page 26 User Guide for T5 Series IP Phones Line Key Screen  Note The menu system will automatically exit to the Idle screen after 60 seconds of inactivity. For the SIP-T54S IP phone, the page icons appear only when you assign functionality to line key...
Page 27 Overview Menu Screen When the phone is idle, you can press the Menu soft key to access the Main Menu screen. From the Main Menu screen, you can access the desired sub menu, such as Status, Features, Settings, Message, History, Directory and USB to navigate menus and fields and customize your phone. Note that the Advanced (Advanced Settings) option is only accessible to the administrator, and the default administrator password is “admin”...
Page 28 User Guide for T5 Series IP Phones you can press the Directory (Dir) soft key or navigate to Menu->Directory to access the Groups screen. From this screen, you can view and manage groups, or select the desired groups to view and manage the contacts. For more information, refer to Contact Management.
Page 29 Overview You can press Directory soft key to access the directory list. For more information, refer to Configuring List(s) for the Directory Soft Key. The Dialing screen on the SIP-T54S IP phone is shown as below: On the SIP-T52S IP phone, the length of the label displays in short, refer to Linekey Length in Short for more information.
Page 30 User Guide for T5 Series IP Phones Navigating Menus and Fields Press soft keys, navigation keys or dialpad keys on the phone (on all IP phones) To operate your phone, follow these tips: If you want to Action Enter the main menu.
Page 31 Overview Input Modes Dialpad (title case) 7pqrsPQRS pqrs7ß Ѕ pqrs7ß Ѕ PQRS7Ѕ TUV8ÙÚÛ 8tuvTUV tuv8ù ú û ü tuv8ù ú û ü Ü 9wxyzWXY wxyz9ý Þ wxyz9ý Þ WXYZ9Ý Þ space space space *.,'?!\-()@/: *.,'?!\-()@/: *.,'?!\-()@/: *.,'?!\-()@/: _;+&%=<> _;+&%=<> _;+&%=<> _;+&%=<>...
Page 32: Web User Interface
User Guide for T5 Series IP Phones If you want to Then you can Press the keypad key , or press Key: If it is in the uppercase (ABC), uppercase and lowercase (Abc) or lowercase (abc) input mode, it will only provide the space character.
Page 33: Features Configurable Via Phone/Web User Interface
Overview Navigating the Web User Interface When you log into the web user interface successfully, the phone status is displayed on the first page of the web user interface. You can click each menu to customize or click Log out to log out of the web user interface.
Page 34 User Guide for T5 Series IP Phones Phone User Web User Features Note Interface Interface --Transparency √ √ --Screen Saver --Screensaver Customization √ --XML Browser URL √ --Screen Saver Settings √ √ --Power Saving √ --Backlight √ √ --Language --Phone Language √...
Page 35 Overview Phone User Web User Features Note Interface Interface --Mobile Contact √ √ --Remote Phone Book --Remote Phone Book URL √ --Remote Phone Book √ Management --Call History Management --History Management √ --History Settings √ √ --DSS Keys --Line Keys --Line Keys Configuration √...
Page 36 User Guide for T5 Series IP Phones Phone User Web User Features Note Interface Interface --Call Forward --Forward Mode √ --Forward Emergency √ --Call Transfer --Transfer Mode via Dsskey √ --Call Waiting √ √ --Network Conference √ --Call Park/Retrieve --FAC Mode √...
Page 37 Overview Phone User Web User Features Note Interface Interface --Shared Call Appearance (SCA) --SCA Line Settings √ --Private Hold Soft Key √ --Private Hold Key √ √ --Call Pull √ --Bridged Line Appearance (BLA) --BLA Account Settings √ --Messages --Short Message Service (SMS) √...
Page 38 User Guide for T5 Series IP Phones...
Page 39: Getting Started
Before using your phone, make sure that your phone has been successfully installed. For more information on how to install the phone, read the Quick Start Guide in your phone package or download from Yealink Support page for the product. Contact your system administrator for assistance or more information.
Page 40: Viewing The Phone Status
User Guide for T5 Series IP Phones MAC address). Phone status (product name, hardware version, firmware version, product ID, phone MAC  address, Wi-Fi dongle MAC address, Bluetooth MAC address and device certificate status). Account status (registration status of SIP accounts).
Page 41: Basic Network Settings
Getting Started The phone status is displayed on the first page of the web user interface. Note IPv6 is not available on all servers. Contact your system administrator for more information. Basic Network Settings In order to get your IP phones running, you must perform basic network setup. You can use DHCP or configure a static address to connect your IP phone to the network.
Page 42: Configuring The Static Ipv4 Address
User Guide for T5 Series IP Phones Enter IPv4, and then select DHCP from the Type field. Press Save. If you want to configure DHCP for IPv6, select IPv6 or IPv4 & IPv6 from the IP Mode in the step DHCP is configurable via web user interface at the path Network->Basic.
Page 43: Registration
Getting Started Select IPv6 or IPv4 & IPv6 from the IP Mode field. Enter IPv6, and then select Static IP from the Type field. Enter the desired value in the IP Address, IPv6 IP Prefix, Default Gateway, Pri.DNS and Sec.DNS field respectively. Press Save.
Page 44: Disabling An Account
User Guide for T5 Series IP Phones Password and SIP Server1/2 field respectively. If you use the outbound proxy servers, do the following: Select Enabled from the Outbound Status field. Enter the desired value in the Outbound Proxy1/2 and Proxy Fallback Interval field respectively.
Page 45: Configuring The Default Account
Getting Started Account can be disabled via web user interface at the path Account->Register. Configuring the Default Account If there are multiple accounts registered on the phone, the phone will use the default account to dial out by default. From the Idle screen, you can press the left or right navigation key to select the desired account as the default account for all IP phones.
Page 46 User Guide for T5 Series IP Phones...
Page 47: Customizing Your Phone
Customizing Your Phone Customizing Your Phone You can customize your IP phone by configuring certain settings, including changing wallpaper, setting time and date and personalizing different ring tones for different callers. You can also add contacts to the phone’s local directory manually or from call history. This chapter explains how to customize your phone.
Page 48 User Guide for T5 Series IP Phones Uploading a Custom Picture The custom picture must meet the following: Phone Model Format Resolution Single File Size Screen Size 4.3 inches SIP-T54S (Resolution: *.jpg 480x272) *.png <=4.2 <=5MB *.bmp megapixels 2.8 inches *.jpeg...
Page 49 Customizing Your Phone Deleting the Custom Picture You can delete the custom wallpaper via phone user interface or via web user interface. Procedure: Navigate to Menu->Basic->Display->Wallpaper. Select the desired picture. Press Delete to delete the corresponding picture. Deleting the custom picture is configurable via web user interface at the path Settings->Preference.
Page 50: Configuring Transparency
User Guide for T5 Series IP Phones flash drive directly. Procedure: Press Menu->USB->Browse Photo. Select a desired picture, and then press Preview. Press Set as, and then select Set as wallpaper. Press OK. The phone wallpaper will change to the selected picture.
Page 51: Screen Saver
Customizing Your Phone Tap Save. Transparency is configurable via web user interface at the path Settings->Preference. Screen Saver The screen saver will automatically start when the IP phone is idle for the preset waiting time. The screen saver will be stopped if one of the following phone events occurs: Press any key.
Page 52 User Guide for T5 Series IP Phones Uploading a Custom Picture as Screen Saver The custom picture must meet the following: Phone Model Format Resolution Single File Size Screen Size 4.3 inches (Resolution: SIP-T54S *.jpg 480x272) *.png <=4.2 <=5MB *.bmp megapixels 2.8 inches (Resolution:...
Page 53 Customizing Your Phone Procedure: Press Menu->USB->Browse Photo. Select the desired picture, and then press Preview. Press Set as, and then select Set as screensaver. Press OK. Before adding the custom picture from the USB flash drive, please make sure that the USB flash Note drive has been connected successfully.
Page 54 User Guide for T5 Series IP Phones Enter the XML browser URL in the XML Browser URL field. Click Confirm. Note For the XML browser URL, contact your system administrator. Configuring the Screen Saver Procedure: Navigate to Menu->Basic->Display->Screensaver. Select the desired wait time from the Wait Time field.
Page 55: Power Saving
Customizing Your Phone The IP phone will automatically display the XML items (for example, notifications or company logo, refer to Configuring the XML Browser URL) along with system picture or custom pictures (if uploaded) as the screen saver. Press Save. Screen saver is configurable via web user interface at the path Settings->Preference.
Page 56 User Guide for T5 Series IP Phones Select Enabled from the Power Saving field. Click Confirm. Configuring the Office Hour Office Hour enables you to specify when you start and end work in the office each day. Procedure: Click Settings->Power Saving.
Page 57 Customizing Your Phone Configuring the Idle Timeout Idle Timeout specifies the period of time that the IP phone is idle before entering power-saving mode. There are three different types of idle timeout: Office Hours Idle TimeOut: Configures the idle timeout for office hours. ...
Page 58: Configuring The Backlight
User Guide for T5 Series IP Phones Configuring the Backlight Backlight has three options: Active Level: The brightness of the LCD screen when the phone is active. Digits (1-10) represent different backlight intensities and 10 is the highest level. Inactive Level: The brightness of the LCD screen when the phone is inactive. You can select a low intensity or turn off the backlight.
Page 59: Idle Clock Display
Customizing Your Phone Changing the Language for the Phone User Interface Procedure: Navigate to Menu->Basic->Language. Select the desired language. Press Save. Text displayed on the phone user interface will change to the selected language. Changing the Language for the Web User Interface Procedure: Select the desired language from the pull-down list at the top-right corner of web user interface.
Page 60: Time & Date
User Guide for T5 Series IP Phones The time and date is displayed on the status bar. Time & Date You can configure the phone to obtain the time and date from the SNTP server automatically, or configure the time and date manually.
Page 61 Customizing Your Phone Configuring the Time and Date Manually Procedure: Navigate to Menu->Basic->Time & Date->General->Manual Settings. Enter the specific date and time in the corresponding fields. You can also press the up or down navigate key to select the desired date and time. Press Save.
Page 62: Changing The Administrator Password
User Guide for T5 Series IP Phones The date formats available: Example (2016-09-02) Date Format WWW MMM DD Fri, Sep 02 DD-MMM-YY 02-Sep-16 YYYY-MM-DD 2016-09-02 DD/MM/YYYY 02/09/2016 MM/DD/YY 09/02/16 DD MMM YYYY 02 Sep, 2016 WWW DD MMM Fri, 02 Sep Note Your system administrator can customize the date format.
Page 63: Phone Lock
Customizing Your Phone Procedure: Navigate to Menu->Features->Others->General. Select # or * from the Key As Send field, or select Disabled to disable this feature. Press Save. Key as send is configurable via web user interface at the path Features->General Information. Phone Lock You can lock your phone temporarily when you are not using it.
Page 64 User Guide for T5 Series IP Phones more information, refer to Configuring the Emergency Number. Activating the Phone Lock Procedure: Navigate to Menu->Basic->Phone Lock. Enter the desired PIN (default PIN: 123) in the Unlock PIN field, and then press OK.
Page 65 Customizing Your Phone Enter the desired value in the Old PIN, New PIN and Confirm PIN field respectively. Press Save. Phone Lock PIN is configurable via web user interface at the path Features->Phone Lock. Note The unlock PIN length must be less than 15 digits. Unlocking the Phone Procedure: Press any locked key, the LCD screen prompts you to enter an unlock PIN.
Page 66 User Guide for T5 Series IP Phones Deactivating the Phone Lock Procedure: Navigate to Menu->Basic->Phone Lock. Enter the desired PIN (default PIN: 123) in the Unlock PIN field, and then press OK. Select Disabled from the Lock Enable field. Press Save.
Page 67: Audio Settings
Customizing Your Phone For multiple emergency numbers, enter a comma between every two numbers. Click Confirm. Audio Settings Adjusting the Volume You can adjust the ringer volume when the phone is idle or ringing and adjust the receiver volume of currently engaged audio devices (handset, speakerphone or headset) when the phone is in use.
Page 68 User Guide for T5 Series IP Phones Select a desired ring tone. (Optional.) Press the Volume key to adjust the ringer volume. Press Save. A ring tone for the phone is configurable via web user interface at the path Settings->Preference->Ring Type.
Page 69 Customizing Your Phone Uploading a Custom Ring Tone The ring tone file must meet the following: Format Single File Size Note 2MB of space should be reserved for .wav <=8MB the phone Procedure: Click Settings->Preference. In the Upload Ringtone field, click Browse to choose a ring tone file (the file format must be *.wav) from your local system.
Page 70: Configuring The Key Tone
User Guide for T5 Series IP Phones Configuring the Key Tone If you enable key tone, the phone will produce a sound when you use the dialpad. Procedure: Navigate to Menu->Basic->Sound->Key Tone. Select the desired value from the Key Tone field.
Page 71 Customizing Your Phone click The selected list appears in the Enabled column. Repeat the step 2 to add more lists to the Enabled column. To remove a list from the Enabled column, select the desired list and then click To adjust the display order of the enabled lists, select the desired list and then click Click Confirm.
Page 72: Local Directory
User Guide for T5 Series IP Phones Local Directory You can store up to 1000 contacts and 48 groups in your phone’s local directory, allowing you to edit, delete, search or simply dial a contact from the local directory. You can back up the local directory to the provisioning server. For more information, contact your Note system administrator.
Page 73 Customizing Your Phone Press Option, and then select Detail. Edit the group information. Press Save to accept the change. Editing groups is configurable via web user interface at the path Directory->Local Directory. Deleting Groups Procedure: Press Directory or Menu->Directory->Local Directory to enter the local directory. Highlight a desired group.
Page 74 User Guide for T5 Series IP Phones Adding Contacts Manually Procedure: Press Directory or navigate to Menu->Directory->Local Directory to enter the local directory. Enter the desired contact group. If the contact you want to add doesn’t belong to any group, enter the All Contacts.
Page 75 Customizing Your Phone If the contact is not in any group, enter the All Contacts. Highlight a desired contact, and then press Option. Select Detail. Edit the contact information. Press Save. Editing contacts is configurable via web user interface at the path Directory->Local Directory. Deleting Contacts You can delete a contact or all contacts from the local directory.
Page 76 User Guide for T5 Series IP Phones Delete All Contacts Procedure: Press Directory or navigate to Menu->Directory->Local Directory to enter the local directory. Enter the desired contact group. Press Option, and then select Delete All. A message is displayed on the LCD screen: Press OK to delete.
Page 77 Customizing Your Phone Click Upload Photo to upload the photo. You can click Delete Photo to delete the custom photo. The phone only supports *.png, *.jpg, *.jpeg and *.bmp files. Note You can only delete custom photos. Placing Calls to Contacts from the Local Directory Procedure: Press Directory or navigate to Menu->Directory->Local Directory to enter the local directory.
Page 78 User Guide for T5 Series IP Phones Searching for Contacts Procedure: Press Directory or navigate to Menu->Directory->Local Directory to enter the local directory. Press Search. Enter a few continuous characters of the contact name or continuous numbers of the contact number (office, mobile or other number) using the dialpad.
Page 79 Customizing Your Phone Click Import XML to import the contact list. The web user interface prompts "The original contact will be covered, continue?". Click OK. Importing a CSV Contact List File Procedure: Click Directory->Local Directory. Click Browse to choose a contact list file (the file format must be *.csv) from your local system.
Page 80: Blacklist
User Guide for T5 Series IP Phones At least one item should be selected to be imported into the local directory. Click Import. Exporting an XML/CSV Contact List Procedure: Click Directory->Local Directory. Click Export XML (or Export CSV). Click Save to save the contact list to your local system.
Page 81 Customizing Your Phone Enter the contact’s name and the office, mobile or other numbers in the corresponding fields. Select the desired account from the Account field. If Auto is selected, the phone will use the default account when placing calls to the contact from the blacklist.
Page 82: Mobile Contacts
User Guide for T5 Series IP Phones Adding a Contact to the Local Directory Procedure: Navigate to Menu->Directory->Blacklist. Highlight a desired contact, and then press Option. Select Add to Contact. A message is displayed on the LCD screen: Press OK.
Page 83 Customizing Your Phone Edit the corresponding fields. Press Save. The entry is successfully saved to the local directory. Adding a Contact to the Blacklist Directory Navigate to Menu->Directory->Mobile Contacts. Highlight a desired contact, and then press Option. Select Add to Blacklist. Edit the corresponding fields.
Page 84: Remote Phone Book
User Guide for T5 Series IP Phones authorized first to temporarily synchronize the contacts stored on your mobile phone. After updating, the contacts you add, edit, delete on the mobile phone will sync with the Mobile Contacts directory. Note If you disconnect the mobile phone from IP phone when the IP phone is updating the Mobile Contacts directory, the LCD screen will prompt “Fail to download mobile contacts!”, and the...
Page 85 Customizing Your Phone Enter the desired refresh period in the Update Time Interval(Seconds) field. Click Confirm. For the access URL of the remote phone book, contact your system administrator. Note We recommend you to download less than 5000 remote contacts from the remote server, and the size of a remote phone book file should be less than 1.5M.
Page 86: Call History Management
User Guide for T5 Series IP Phones Adding a Contact to the Local Directory/Blacklist Procedure: Navigate to Menu->Directory->Remote Phone Book. Select the desired remote phone book. Highlight a desired contact, and then press Option. Select Add to Contact (or Add to Blacklist).
Page 87: Adding A Contact To The Local Directory/Blacklist
Customizing Your Phone Procedure: Press History. The LCD screen displays all call records. Select a desired list. Highlight a desired entry, and then press Send. Placing a call from the history records is operable via web user interface at the path Directory->Phone Call Info.
Page 88: Disabling History Record
User Guide for T5 Series IP Phones Select a desired list. Press Option, and then select Delete All. A message is displayed on the LCD screen: Press OK to delete. Disabling History Record History record feature is enabled by default, if you don’t want to save the call history, you can disable the feature.
Page 89: Dss Keys
Customizing Your Phone DSS Keys There are three types of DSS keys: Line Keys, Programmable Keys and Ext Keys. Ext Keys are only available when the EXP50 is connected to IP phone. For more information on how to configure the Ext Keys, refer to Assigning the Features for Ext Keys.
Page 90 User Guide for T5 Series IP Phones The following figure shows an example on the SIP-T54S IP phone when assigning functionality to line keys located in line key 11-27, the label of the line key 10-18 are indicated on the second page, and the labels of the line key 19-27 are indicated on the third page.
Page 91 Customizing Your Phone Destination number is blank: Press the Forward key to enter the forward setting screen or activate/deactivate the forward feature (if forward has been configured from the Call Forward menu). Custom Mode Press the Forward key to enter the forward setting screen. (refer to Custom Mode)
Page 92 User Guide for T5 Series IP Phones Configuring a Call Park Key You can park a call directly by pressing the call park key during a call. Procedure: Navigate to Menu->Features->DSS Keys, and then select a desired line key. Select Key Event from the Type field.
Page 93 Customizing Your Phone Configuring a Directed Pickup Key When the specified phone number receives an incoming call, you can press the directed pickup key to answer the call on your phone. Procedure: Navigate to Menu->Features->DSS Keys, and then select a desired line key. Select Key Event from the Type field.
Page 94 User Guide for T5 Series IP Phones Configuring a Voice Mail Key When you receive a voice mail, you can press the voice mail key to quickly connect voice mail for specific line. Procedure: Navigate to Menu->Features->DSS Keys, and then select a desired line key.
Page 95 Customizing Your Phone Select Enabled from the pull-down list of Auto LineKeys. Click Confirm. Configuring the Number of Line Key Auto LineKeys is you can automatically assign multiple DSS keys with Line type for a enabled, registered line on the phone. Procedure: Navigate to Account->Advanced.
Page 96 User Guide for T5 Series IP Phones In this example, the value is set to 2. Click Confirm. Configuring the Label Length For the SIP-T54S IP phone, you can specify labels for some key features, which will be displayed on the Idle screen. If the length of the label exceeds the maximum display length, the phone will only display the first few characters.
Page 97 Customizing Your Phone The following figure shows an example of label display when the label length feature is set to Mid-range: The following figure shows an example of label display when the label length feature is set to Default: Procedure: Click Dsskey->Line Key.
Page 98 User Guide for T5 Series IP Phones different statuses. This feature is disabled by default. The following table lists the page icons to indicate different statuses: Icons Description Fast-flashing: the BLF monitored user receives an incoming call on the non-current page.
Page 99 Customizing Your Phone Label Short Label Description Configured • If the label contains uppercase characters or (for example, digits, only the uppercase characters and aLine1) Blank digits are displayed. It displays two (for example, characters from left to right (for example, sunmy) L1).
Page 100: Programmable Keys
User Guide for T5 Series IP Phones The following figure shows an example of label display when it is set to No Label: Programmable Keys You can customize the soft keys, navigation keys and function keys. Customizing the Programable Keys Procedure: Click Dsskey->Programable Key.
Page 101: Dial Plan
Dial Plan Dial plan is a string of characters that governs the way your IP phone processes the inputs received from your phone dialpad. Yealink IP phones support the following dial plan features: Configuring the Replace Rule  Configuring the Dial Now ...
Page 102: Configuring The Replace Rule
User Guide for T5 Series IP Phones "([1-9])([2-7])3" would match "923", "153", "773", etc. The “$” should be followed by the sequence number of a parenthesis. The “$” plus the sequence number means the whole character or characters placed in the parenthesis.
Page 103: Configuring The Dial Now
Customizing Your Phone The valid values for the Account field can be one or more digits, and every two digits must be separated by a comma. For example, when you enter the value “1, 2” in the Account field, this replace rule will apply to account 1 and account 2. If you leave the Account field blank or enter 0, the replace rule will apply to all accounts.
Page 104 User Guide for T5 Series IP Phones automatically on the phone. Adding a Dial Now Rule Procedure: Click Settings->Dial Plan->Dial Now. Enter the desired value (for example, 2xx) in the Rule field. Enter the desired line ID in the Account field or leave it blank.
Page 105: Configuring The Area Code
Customizing Your Phone Enter the time between 0 and 14 (seconds) in the Time Out for Dial Now Rule field. Click Confirm. Configuring the Area Code Area codes are also known as Numbering Plan Areas (NPAs) which are encoded numerically with a phone number prefix, allowing you to dial a phone number which does not belong to your plan area.
Page 106: Configuring The Block Out
User Guide for T5 Series IP Phones The valid values for the Account field can be one or more digits. Every two digits must be separated by a comma. For example, when you enter the value “1, 2” in the Account field, this replace rule will apply to account 1 and account 2.
Page 107: Using Bluetooth Feature
Customizing Your Phone Click Confirm to add the block out number. Using Bluetooth Feature The IP phones support Bluetooth. Bluetooth enables low-bandwidth wireless connections within a range of 10 meters (32 feet). The best performance is in the 1 to 2 meters (3 to 6 feet) range. You can activate/deactivate the Bluetooth mode on the phone, and then pair and connect the Bluetooth device (Bluetooth headset or Bluetooth-Enabled mobile phone) with your phone.
Page 108: Pairing And Connecting The Bluetooth Headset
User Guide for T5 Series IP Phones Pairing and Connecting the Bluetooth Headset Before pairing a Bluetooth headset, make sure that the Bluetooth headset is discoverable. For more information, refer to the documentation from the Bluetooth headset manufacturer. Procedure: Navigate to Menu->Basic->Bluetooth.
Page 109 Customizing Your Phone The IP phone will prompt the connect passkey on the LCD screen, as shown below: Make sure your mobile phone is showing the same passkey, and then press the OK on both mobile phone and IP phone. A message is displayed on the LCD screen: (Optional.) Press OK to enable the mobile contacts sync feature and the IP phone will sync the mobile contacts temporarily, or press Cancel to disable mobile contacts sync feature...
Page 110 User Guide for T5 Series IP Phones The IP phone automatically assigns a My Mobile key after pairing and connecting mobile phone successfully. You can use this key to handle mobile phone calls on your IP phone. For more information on how to place and answer a mobile call, refer to...
Page 111: Viewing The Bluetooth Device Information
Customizing Your Phone Viewing your Mobile Contacts on the IP Phones You can view your mobile contacts on the IP phone. Procedure: Navigate to Menu->Directory->Mobile Contacts. The contacts stored in your mobile phone will display in the Mobile Contacts list. For how to add contact to local directory/blacklist from mobile contacts, update the mobile contacts or place calls to and search for contacts in the mobile contacts, refer to the Mobile...
Page 112: Editing Bluetooth Device Information
User Guide for T5 Series IP Phones Procedure: Navigate to Menu->Basic->Bluetooth->Paired Bluetooth Device. Select the desired Bluetooth device. Press Option, and then select Detail to view the Bluetooth device information: Device Name: the name of the Bluetooth device.  MAC: the MAC address of the Bluetooth device.
Page 113: Deleting The Paired Bluetooth Device
Customizing Your Phone Deleting the Paired Bluetooth Device You can delete your Bluetooth device from your phone. When you delete the Bluetooth device, it disappears from the Paired Bluetooth Device list. To connect it to your IP phone again, you need to scan it first, and then connect it again.
Page 114 User Guide for T5 Series IP Phones The Bluetooth device won’t be connected anymore, but it will still be paired. When you activate the Bluetooth mode again, the paired Bluetooth device will appear in the Paired Bluetooth Device list. Bluetooth deactivation is configurable via web user interface at the path Features->Bluetooth.
Page 115: Basic Call Features
Basic Call Features Basic Call Features The Yealink IP phone is as easy to use as a traditional fixed phone on a public switched telephone network (PSTN), which enables you to place/answer/transfer a call, create a conference call, etc. This chapter provides basic operating instructions for the IP phones. Topics include: Switching among the Handset, Speakerphone and Headset Mode ...
Page 116: Placing Calls
User Guide for T5 Series IP Phones You can select a desired mode before or after you dialing a number. Meanwhile, during a call you can switch among Speakerphone modes by pressing the speakerphone key, Handset modes by pressing the HEADSET key or Handset mode by picking up the handset.
Page 117: Placing Multiple Calls
Basic Call Features If live dialpad feature is enabled, the IP phone will automatically dial the number after a period of time without pressing the send key. Check with your system administrator to find out if this feature is enabled on your phone. You can also dial the SIP URI (for example: 3606@sip.com) or IP address (for example, Note 192.168.1.15, 192*168*1*15) directly with the maximum length of 32 characters.
Page 118: Placing A Call From The Recent Calls/Search Source List
User Guide for T5 Series IP Phones Enter the desired number you want to dial directly in the Value field. (Optional.) For the SIP-T52S IP phone, enter the string that will appear on the LCD screen in the Short Label field.
Page 119: Placing A Call Back To The Last Incoming Call
Basic Call Features Placing a Call Back to the Last Incoming Call You can configure a Recall key to place a call back to the last incoming call quickly. Procedure: Navigate to Menu->Features->DSS Keys. Select a desired line key. Select Key Event from the Type field. Select ReCall from the Key Type field.
Page 120: Redialing Numbers
User Guide for T5 Series IP Phones Enter the desired delay time between 0 and 10 (seconds) in the Hotline Delay field. Press Save. Hotline is configurable via web user interface at the path Features->General Information. Redialing Numbers The phone can keep a record of all the placed calls.
Page 121: Answering When Not In Another Call
Basic Call Features Answering When Not in Another Call Procedure: Do one of the following: Pick up the handset. Press the Speakerphone key. The key LED glows green. With the handset on-hook and headset mode deactivated, you can press Answer or the line key on which receives an incoming call.
Page 122: Answering Calls Automatically
User Guide for T5 Series IP Phones Answering Calls Automatically You can enable auto answer feature to automatically answer an incoming call using the speakerphone. Auto answer is configurable on a per-line basis. You can choose to mute the local microphone when an incoming call is answered automatically.
Page 123: Configuring The Call Waiting
Basic Call Features Configuring the Call Waiting You can enable or disable call waiting on the phone. If call waiting is enabled, you can receive another call when there is already an active call on the phone. Otherwise, another incoming call is automatically rejected by the phone with a busy message when there is an active call on the phone.
Page 124: Auto Redial
User Guide for T5 Series IP Phones If you are using the speakerphone, press the Cancel key, Speakerphone key or End Call. Note To end a call placed on hold, you can press the End Call soft key to end the call directly, or press the Resume soft key to resume the call before ending it.
Page 125: Redialing A Call Automatically
Basic Call Features Redialing a Call Automatically Procedure: When the called party is busy, a message will display on the LCD screen of the phone: Press OK to activate auto redial. A message is displayed on the LCD screen: Wait for the designated period of time or press OK to redial the phone number. The phone will retry as many times as configured until the called party answers the call.
Page 126: Using Call Completion
User Guide for T5 Series IP Phones Select Enabled from the Call Completion field. Press Save. Call completion is configurable via web user interface at the path Features->General Information. Using Call Completion Procedure: When the called party is busy, a message will display on the LCD screen: Press OK, the phone will then return to the Idle screen and call completion will be activated.
Page 127: Call Mute
Basic Call Features Press OK to redial the number. Call completion is not available on all servers. For more information, contact your system Note administrator. Call Mute You can mute the microphone during an active call so that the other party cannot hear you. You can also mute the microphone while dialing or ringing so that the other party cannot hear you when the call is set up.
Page 128: Muting And Unmuting While Dialing
User Guide for T5 Series IP Phones The mute key LED glows red. The LCD screen indicates that the call is now muted. Press the MUTE key again to unmute the call. Muting and Unmuting While Dialing Procedure: Press the MUTE key on the pre-dialing, dialing or calling screen.
Page 129: Resuming A Held Call
Basic Call Features The LCD screen indicates that the call is on hold. The phone ignores engaged audio device (handset or headset) and plays beep in the Note Speakerphone mode by default. The Speakerphone key will light up for 1 second along with the beep.
Page 130: Configuring The Dnd Modes
User Guide for T5 Series IP Phones When DND feature is activated, the IP phone supports displaying a large DND icon on the Idle screen. DND is configurable via web user interface at the path Feautres->Forward&DND. Note Large DND icon should be pre-configured by your system administrator.
Page 131: Phone Mode
Basic Call Features In the DND block, mark the desired radio box in the Mode field. Click Confirm. Phone Mode Activating DND in Phone Mode Procedure: Press DND. The DND icon appears on the status bar. When DND and busy forward are activated in phone mode, calls will be forwarded to the Note configured destination number.
Page 132: Custom Mode
User Guide for T5 Series IP Phones Deactivating DND in Phone Mode You can deactivate DND to receive incoming calls. Procedure: Press DND again when the phone is idle. The DND icon disappears on the status bar. Custom Mode If there is only one account registered on the phone, you can directly press the DND soft key to activate or deactivate DND on the Idle screen.
Page 133: Configuring Dnd Emergency And Authorized Numbers
Basic Call Features appears on the status bar. When DND and busy forward are activated for a specific account, incoming calls will be Note forwarded from this specific account to the configured destination number. For more information on busy forward, refer to Call Forward.
Page 134: Call Forward
User Guide for T5 Series IP Phones For multiple numbers, enter a comma between every two numbers. Click Confirm. Call Forward You can configure your phone to forward incoming calls to another party (static forwarding) or forward calls while your phone is ringing (dynamic forwarding).
Page 135 Basic Call Features Configuring the Forward Modes There are two call forward modes: Phone (default): Call forward is effective for the phone system. You can apply call forward  to all line registrations on the phone. Custom: Call forward can be configured for each or all accounts. You can specify individual ...
Page 136 User Guide for T5 Series IP Phones code to the server when a certain action takes place. For example, if you set the Always Forward on code to be *71 (may vary on different servers), and the target number to be 1234.
Page 137 Basic Call Features If the forward on code or off code is configured, the IP phone sends the corresponding code to the server when a certain action takes place. For example, if you set the Always Forward on code to be *71 (may vary on different servers), and the target number to be 1234.
Page 138: Dynamic Forwarding
User Guide for T5 Series IP Phones Procedure: Click Features->Forward&DND. Select Enabled from the Forward Emergency field. Enter the numbers in the Forward Authorized Numbers field. For multiple authorized numbers, enter a comma between every two numbers. Click Confirm. Dynamic Forwarding You can manually forward the call to another number while your phone rings.
Page 139: Call Transfer
Basic Call Features Press the OK key, # key, or Send. The LCD screen prompts a call forward message. When your phone is ringing, you can also press a Forward key (refer to Configuring a Forward Key) to forward the call to the pre-defined number directly. Call Transfer You can transfer a call to another party during a call in one of three ways: Blind Transfer: Transfer a call directly to another party without consulting.
Page 140: Performing A Blind Transfer
User Guide for T5 Series IP Phones Performing a Blind Transfer Procedure: Press the TRANSFER key or Transfer during a call. You can do one of the following: Enter the number or select a contact from the placed call list you want to transfer to.
Page 141: Performing A Semi-Attended/Attended Transfer
Basic Call Features Performing a Semi-attended/Attended Transfer Procedure: Press the TRANSFER key or Transfer during a call. You can do one of the following: Enter the number you or select a contact from the placed call list want to transfer the call to.
Page 142 User Guide for T5 Series IP Phones Setting Up a Local Conference Call Procedure: Place a call to the first party. When the first party answers the call, press Conference (Conf) to place a new call. Enter the number of the second party to dial out.
Page 143 Basic Call Features You can also set up a conference call when performing attended transfer (refer to Performing a Semi-attended/Attended Transfer), press Conference (Conf) after talking with the transferee party. Holding/Resuming a Conference Call When you place a conference call on hold, both the other two participants are placed on hold. The other two participants cannot hear the audio of each other until you resume the held conference call.
Page 144: Network Conference
User Guide for T5 Series IP Phones Managing Conference Participants You can manage conference participants in the following ways: Mute a participant  Hold a participant  Remove a participant from the conference  Procedure: Press Manage, and then select the desired party, you can do the following: Press Far Mute to mute the party.
Page 145 Basic Call Features Select the desired account from the Account field. Select Network Conference from the Conference Type field. Enter the conference URI (for example, conference@example.com) in the Conference URI field. Click Confirm. Setting up a Network Conference Procedure: Place a call to the first party. Press Conference (Conf) to place a new call.
Page 146: Call Park/Retrieve
User Guide for T5 Series IP Phones Call Park/Retrieve You can use call park feature to place a call on hold, and then retrieve the call from another phone in the system (for example, a phone in another office or conference room). You can park an active call by pressing the Park soft key or call park key (if configured) on the phone.
Page 147 Basic Call Features It is configured for the Retrieve soft key. This park retrieve code will also apply to the retrieve park key. Click Confirm. Note If the Park or Retrieve soft key doesn’t appear on the LCD screen, please select Disabled from the pull-down list of Custom Softkey via web user interface at path Settings->Softkey Layout.
Page 148 User Guide for T5 Series IP Phones If you want to park the call against desired extension. Enter the extension (for example, 4606) where you want to park the call. Press the OK key or # key. If the call is parked successfully, you will hear a voice prompt confirming that the call is parked.
Page 149: Transfer Mode
Basic Call Features Transfer Mode Configuring Call Park Feature in Transfer Mode Procedure: Click Features->Pick up & Park. Select Transfer from the Call Park Mode field. Select Enabled from the Call Park field. If Enabled is selected, the Park soft key will display on the LCD screen during a call, and the Retrieve soft key will display on the dialing screen.
Page 150: Call Pickup
User Guide for T5 Series IP Phones From the Calls screen, you can also use a Call Park key (refer to Configuring a Call Park Key) to park the call to shared parking lot directly during a call. For some servers, the system will return a specific retrieve park number (park retrieve code) Note from which the call can be retrieved after parking successfully.
Page 151 Basic Call Features Enter the directed call pickup code in the Directed Call Pickup Code field. Click Confirm. You can also configure the directed call pickup code on a per-line basis: Procedure: Click Account->Advanced. Select the desired account from the Account field. Enter the directed call pickup code in the Directed Call Pickup Code field.
Page 152: Group Call Pickup
User Guide for T5 Series IP Phones Picking Up a Call Directly Procedure: Pick up the handset, press the line key or the Speakerphone key. The DPickup soft key appears on the LCD screen (You may need to press the More soft key to see the DPickup soft key).
Page 153 Basic Call Features Enter the group call pickup code in the Group Call Pickup Code field. Click Confirm. You can also configure the group call pickup code on a per-line basis: Procedure: Click Account->Advanced. Select the desired account from the Account field. Enter the group call pickup code in the Group Call Pickup Code field.
Page 154: Anonymous Call
User Guide for T5 Series IP Phones Picking Up a Call in the Group Procedure: Pick up the handset, press the line key or the Speakerphone key. The GPickup soft key appears on the LCD screen. Press GPickup on your phone when any phone in the group receives an incoming call.
Page 155: Placing An Anonymous Call
Basic Call Features Select Enabled from the Local Anonymous field. (Optional.) Select the desired value from the Send Anonymous Code (Send Anony Code) field. (Optional.) Enter the anonymous call on code and off code respectively in the On Code and Off Code field.
Page 156: Configuring The Anonymous Call Rejection
User Guide for T5 Series IP Phones code to the server to activate/deactivate anonymous call rejection on the server side. Configuring the Anonymous Call Rejection Procedure: Navigate to Menu->Features->Anonymous. Select a desired line. Select Enabled from the Local Anonymous Rejection (Local Anony Reject) field.
Page 157: Advanced Phone Features
Advanced Phone Features Advanced Phone Features This chapter explains how to use the advanced features on the IP phone. Topics include: Busy Lamp Field (BLF)  BLF List  Call Recording  Hot Desking  Intercom  Multicast Paging  Automatic Call Distribution (ACD) ...
Page 158: Configuring Visual And Audio Alert For Blf Pickup
User Guide for T5 Series IP Phones Select a desired line key. Select BLF from the Type field. Select the desired line from the Account ID field. (Optional.) Enter the string that will display on the LCD screen in the Label field.
Page 159 Advanced Phone Features In the following figure, the LCD screen shows an incoming call from 1023 to the monitored line. Note If your phone is locked, you cannot use the Pick Up, Send, New Call and Cancel soft keys until unlocked.
Page 160: Placing A Call To The Monitored User
User Guide for T5 Series IP Phones Select the desired ring tone. (Optional.) Press the Volume key to adjust the ringer volume. Press Save. BLF ring type is configurable via web user interface at the path Features->Pick up & Park.
Page 161: Picking Up An Incoming Call Of The Monitored User
Advanced Phone Features Performing a Semi-attended Transfer When the Transfer Mode via Dsskey is set to Attended Transfer and there is already an active call on the IP phone, you can do the following: Procedure: Press the BLF key of the monitored user which you want to transfer this call to. The phone will dial the number of the monitored user.
Page 162: Parking A Call/Retrieving A Parked Call To The Monitored User
User Guide for T5 Series IP Phones The incoming call of the monitored user is answered on the IP phone. Note If the directed call pickup code is not configured, the phone will place a call to the monitored user instead of picking up an incoming call of the monitored user when you press the BLF key...
Page 163: Configuring Blf List Settings
Advanced Phone Features Barging in a conversation and setting up a conference call. Before barging in an active call,  ensure that the BLF List Barge In Code has been configured in advance. For more information on how to configure the BLF List Barge In Code, refer to Configuring BLF List Settings.
Page 164 User Guide for T5 Series IP Phones If the code is not configured, the phone will place a call to the monitored user instead of retrieving the parked call when you press the BLF List key. Click Confirm. For more information on BLF List URI/BLF List Pickup Code/BLF List Barge In Code/BLF List Note Retrieve Call Parked Code, contact your system administrator.
Page 165: Call Recording
Advanced Phone Features Call Recording The IP phones support local and server recording. You can record active calls onto a USB flash drive connected to your IP phone, and the recordings are saved as *.wav files. If you press the record key (refer to Recording Using a Record Key) during an active call, this active call will be...
Page 166 User Guide for T5 Series IP Phones The Start REC soft key controls the recording function, and is available: When the free space of USB flash drive is sufficient  When there are one or more calls connected to your IP phone ...
Page 167 Advanced Phone Features Press More, and then press StopREC. Recording stops and a message is displayed on the screen: Press StartREC to start recording again, the recording will be saved as a new “.wav” file. Press the HOLD key or Hold while recording, recording is paused. Then the pause recording icon appears on the LCD screen and the duration stops counting.
Page 168 User Guide for T5 Series IP Phones Press Cancel to return to the previous screen. If no free space on the USB flash drive during recording, recording is stopped and saved on the USB flash drive automatically. The related soft keys during recording disappear. You cannot record a call unless the space of your USB flash drive is released.
Page 169 Advanced Phone Features Playing Back Recorded Calls You can play back, browse and delete the recorded files on your phone. Note You can play back the recorded calls on the phone or on a computer using an application capable of playing “.wav” files. Procedure: Navigate to Menu->USB->Browse Audio.
Page 170: Recording Using A Record Key
User Guide for T5 Series IP Phones Press Back to stop the playback. The phone returns to the Browse Audio screen. When you receive an incoming call while playing a recording, the recording is paused automatically and the phone rings. If you reject the incoming call or after you end the call, the recording remains paused until you press Play again.
Page 171 Advanced Phone Features URL record. Two ways of call recording: Record: The phone sends a SIP INFO message containing a specific header “Record: on/off”  to trigger a recording. URL Record: The phone sends an HTTP URL request to trigger a recording. ...
Page 172: Hot Desking
User Guide for T5 Series IP Phones Configuring a URL Record Key Procedure: Navigate to Menu->Features->DSS Keys. Select a desired line key. Select URL Record from the Type field. (Optional.) Enter the string that will display on the LCD screen in the Label field.
Page 173: Configuring A Hot Desking Key
Advanced Phone Features You can use hot desking to log out from the current account and then log into a new account. As a result, many users can share one same phone resource at different times. To use this feature, you need to configure a hot desking key in advance. Note Hot desking is not available on all servers.
Page 174: Intercom
User Guide for T5 Series IP Phones A message is displayed on the LCD screen: Press OK Registration configurations of all accounts on the phone will be cleared immediately. The login wizard will be displayed as below: Enter the login information in each field.
Page 175: Configuring The Intercom Feature On The Ip Phone
Advanced Phone Features Configuring the Intercom Feature on the IP Phone Configuring an Intercom Key Procedure: Navigate to Menu->Features->DSS Keys. Select a desired line key. Select Intercom from the Type field. Select the desired line from the Account ID field. (Optional.) Enter the string that will display on the LCD screen in the Label field.
Page 176 User Guide for T5 Series IP Phones Intercom Allow Intercom Allow allows the IP phone to automatically answer an incoming intercom call. If you disable this feature, the IP phone will handle an incoming intercom call like a normal incoming call.
Page 177: Using Intercom
Advanced Phone Features Using Intercom You can use the intercom key in the following ways: Place a call to the target extension  Pick up an incoming call of the target extension  To use the intercom key to pick up an incoming call, make sure the intercom subscription feature Note is enabled.
Page 178: Sending Rtp Stream
If G722 codec is used for multicast paging, the LCD screen will display an “HD” icon to indicate Note that the broadcasts are using Yealink HD voice. Check with your system administrator to see if this feature is available on your phone.
Page 179 Advanced Phone Features (Optional.) For the SIP-T52S IP phone, enter the string that will appear on the LCD screen in the Short Label field. Press Save. Multicast paging key is configurable via web user interface at the path Dsskey->Line Key. Configuring a Paging List Key Procedure: Navigate to Menu->Features->DSS Keys.
Page 180 User Guide for T5 Series IP Phones If the paging list key is not configured, you can also navigate to Menu->Features->Others->Paging List for the SIP-T46S/T46G IP phone or Menu->Features->Paging List for other IP phones to configure the paging list. Select a desired paging group.
Page 181: Receiving Rtp Stream
Advanced Phone Features Select a desired paging group. Press Option, and then select Delete. A message is displayed on the LCD screen: Press OK. If you want to delete all paging groups, select the Delete All. Receiving RTP Stream You can configure the phone to receive a Real Time Transport Protocol (RTP) stream from the pre-configured multicast address(es) and channel(s) without involving SIP signaling.
Page 182 User Guide for T5 Series IP Phones Ignore DND Ignore DND feature defines the lowest priority of multicast listening address from which the phone can receive an RTP stream when DND is activated. If a priority is selected from the pull-down list of Ignore DND, the phone will ignore incoming multicast paging calls with lower priorities when DND is activated in phone mode.
Page 183: Using Multicast Paging
Advanced Phone Features Select the desired channel to listen from the pull-down list of Channel. Click Confirm. Note The priorities of listening addresses are predefined: 1 with the highest priority, 31 with the lowest. Using Multicast Paging Sending RTP Stream via a Multicast Paging Key Procedure: Press the multicast paging key when the phone is idle.
Page 184: Automatic Call Distribution (Acd)
User Guide for T5 Series IP Phones You can do the following: Press Hold to place the current multicast RTP session on hold.  The sender’s phone places the multicast RTP session on hold and receiver’s phone releases the session.
Page 185: Configuring An Acd Key
Advanced Phone Features Configuring an ACD Key Procedure: Navigate to Menu->Features->DSS Keys. Select a desired line key. Select ACD from the Type field. (Optional.) Enter the string that will display on the LCD screen in the Label field. Press Save. ACD key via web user interface at the path Dsskey->Line Key.
Page 186: Shared Call Appearance (Sca)
User Guide for T5 Series IP Phones After configuring an ACD key, you can press the ACD key to log into the . After ACD system logging in, you are ready to receive calls from the . You can press the ACD key to ACD system show your current ACD user status.
Page 187: Configuring Sca Feature On The Ip Phone
Advanced Phone Features Configuring SCA Feature on the IP Phone You can configure a primary account on a IP phone and other alternate accounts on other IP phones. In a SCA Hybrid Key System scenario, you can automatically assign multiple DSS keys with Line type for a registered shared line on the phone (If auto linekeys feature is enabled).
Page 188 User Guide for T5 Series IP Phones In this example, the value is set to 2. Click Confirm. The boss phone and secretary phone will automatically configure the line keys from the first unused DSS key, according to the configured number in the Number of line key field.
Page 189 Advanced Phone Features The PriHold appears in the Selected Softkeys column. Click Confirm. Note Configuring the private hold soft key may affect the softkey layout in the Talking state. Contact your administrator for more information. Configuring a Private Hold Key Procedure: Navigate to Menu->Features->DSS Keys.
Page 190: Using Sca Feature On The Ip Phone
User Guide for T5 Series IP Phones Configuring Call Pull Feature Call pull feature allows users to retrieve an existing call from another shared phone that is in active or public hold status. Procedure: Click Account->Advanced. Select the desired account from the pull-down list of Account.
Page 191 Advanced Phone Features Retrieving a held call  Barging in an active call  Call Pull  Placing Calls Boss or secretary can have one call or multiple calls on the shared line. Placing a Call on the Shared Line Procedure: Do one of following: Enter the desired number using the dialpad when the phone is idle.
Page 192 User Guide for T5 Series IP Phones Answering a Call on the Shared Line When an incoming call arrives on the shared line, the phones of boss and secretary will ring simultaneously. The LED indicators of the line key 1 on both boss’s and secretary’s phones will flash green.
Page 193 Advanced Phone Features Procedure: Role You can do… Status Secretary phone stops ringing. Press the line key 2. The original call is placed on hold. Press the Answer soft The LED indicators of the line key 1 on boss phone key.
Page 194 User Guide for T5 Series IP Phones Placing a Call on Hold Placing a Call on Public Hold Procedure: Role You can do… Status The LED indicators of line key 1 on boss Boss phone slowly flashes green and secretary phone slowly flashes red.
Page 195 Advanced Phone Features Placing a Call on Private Hold Procedure: Role You can do… Status The line key LED slowly flashes green when Boss Press the PriHold soft key or private the shared line call is placed on private hold key on the phone when there is hold.
Page 196 User Guide for T5 Series IP Phones Retrieving a Call Placed on Private Hold The private held call can be only retrieved by the hold party. Procedure: Role You can do… Status Call is private held by boss: The conversation between boss...
Page 197 Advanced Phone Features During the conference, if any party in the conference call presses the HOLD key or the Hold soft key, two-way voice can be heard between the remaining parties. If boss or secretary press the End Call soft key, the remaining parties are still connected. If the other party (not the shared line party) press the End Call soft key, the conference call is ended.
Page 198 User Guide for T5 Series IP Phones If there are more than one call on the shared line, do the following: Procedure: Role You can do… Status Barge in the call between secretary and the third party. Long press the line key, and then select...
Page 199 Advanced Phone Features Role You can do… Status Press the Call Pull soft key to interrupt The call between boss and the the active call. third party is retrieved, and it is Secretary established between secretary and the third party. Pulling a Held Call If there is a held call on the shared line, do the following: Procedure:...
Page 200: Bridged Line Appearance (Bla)
User Guide for T5 Series IP Phones Bridged Line Appearance (BLA) BLA allows users to share a SIP line on two or more IP phones. Users can monitor the specific extension (BLA number) for status changes on each IP phone. To use this feature, a BLA group should be pre-configured on the server and one of them is specified as a BLA number.
Page 201: Using Bla Feature On The Ip Phone
Advanced Phone Features Configuring an Account and BLA Feature You can configure an account on phone A and phone B separately. Contact your system administrator for the account information. Note Procedure: Register the account. Click Advanced, and then select Draft BLA from the pull-down list of Shared Line. Enter the desired number in the BLA Number field.
Page 202 User Guide for T5 Series IP Phones Placing a Call on the Bridged Line Procedure: Do one of following: Enter the desired number using the dialpad when the phone is idle. Press the OK key, # key, or Send. The phone dials the entered number.
Page 203 Advanced Phone Features Procedure: Role You can do… Status Phone B stops ringing. The LED indicator of the line key on the phone A glows green. In the Phone A meanwhile, the LED indicator of the line key on the phone B glows red indicating that there is an active call on the phone A.
Page 204: Messages
User Guide for T5 Series IP Phones Procedure: Role You can do… Status Press the line key, HOLD key or the The conversation between phone Phone A Resume soft key A and phone C is retrieved. The conversation is established...
Page 205 Advanced Phone Features Reading a Text Message Procedure: Navigate to Menu->Message->Text Message->Inbox. Highlight a desired message, and then press View. Note If the phone prompts you there is a new text messages, you can also press the View soft key to read the new messages directly.
Page 206: Voice Mail
User Guide for T5 Series IP Phones Replying to a Text Message Procedure: Navigate to Menu->Message->Text Message->Inbox. Highlight the desired message, and then press Reply. Compose the new text message. Press Send to send the message. Deleting a Text Message Procedure: Navigate to Menu->Message->Text Message->Inbox (Sentbox, Outbox or Draftbox).
Page 207 Advanced Phone Features support this feature. When receiving a new voice mail, the phone plays a warning tone and the power indicator LED slowly flash red. A message of “n New Voice Mail(s)” (“n” indicates the number of unread voice messages) are displayed on the LCD screen.
Page 208 User Guide for T5 Series IP Phones Leaving Voice Mails You can leave a voice mail for someone when he/she is busy or inconvenient to answer the call. Follow the voice prompt from the system server to leave a voice mail, and then hang up.
Page 209: Using Optional Accessories With Your Phone
 You need to purchase them separately if required. Note We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party accessories may result in reduced performance. Using a Headset You can connect an analog or USB headset to your phone and use the headset to place and answer calls.
Page 210 User Guide for T5 Series IP Phones Connecting a YHS32/YHS33 Headset Procedure: Simply insert the modular connector into the headset port on the back of your IP phone. For the information on how to connect headset YHS32/YHS33, see the YHS32/YHS33 user guide Yealink Technical Support page.
Page 211 Available Features with Optional Accessories Procedure: Click Features->General Information. Select Enabled from the pull-down list of Headset Prior. Click Confirm. Note If headset prior is enabled, the headset mode will not be deactivated until you press the HEADSET key again. If headset prior is disabled, the headset mode can be deactivated by pressing the Speakerphone key or the HEADSET key.
Page 212: Connecting To The Wireless Network
User Guide for T5 Series IP Phones Procedure: Click Features->General Information. Select Enabled from the pull-down list of Dual Headset. Click Confirm. Connecting to the Wireless Network You can use Wi-Fi USB dongle WF40 to wirelessly connect SIP-T29G/T27G IP phone to available wireless networks.
Page 213 Available Features with Optional Accessories Activating the Wi-Fi Mode When Wi-Fi USB dongle WF40 is connected to the USB port on the back of the IP phone, a message will display on the LCD screen: You can press OK to activate Wi-Fi mode directly and scan Wi-Fi devices automatically. If you press Cancel, you can activate Wi-Fi mode manually when you want to use the Wi-Fi feature.
Page 214 User Guide for T5 Series IP Phones Procedure: Navigate to Menu->Basic->Wi-Fi. Select Off from the Wi-Fi field. Press Save. Wireless Network Settings Wi-Fi is a popular wireless networking technology that uses radio waves to provide wireless high-speed Internet and network connections. You can connect your phone to a wireless network.
Page 215 (SSID) and strong WPA data encryption and authentication. Two methods supported by Yealink IP phones in the Wi-Fi protected setup: Push Button Configuration (PBC): The user simply has to press WPS key on both the IP ...
Page 216 User Guide for T5 Series IP Phones Activate the Wi-Fi mode (refer to Activating the Wi-Fi Mode). Press the WPS, and then select WPS-PIN. The LCD screen prompts “Please input below PIN code on your Wi-Fi router and press OK to connect: xxx”.
Page 217 Available Features with Optional Accessories Press Detail to view the detailed wireless network information (for example, Profile Name, SSID or Signal Strength). If the IP phone is connected to a wireless network successfully, you can also navigate to Menu->Basic->Wi-Fi->Wi-Fi Status to view the connected wireless network information. Managing the Saved Wireless Network Once the IP phone has ever been connected to a wireless network successfully, this wireless network profile will be saved in Known Network(s) list.
Page 218: Using An Expansion Module
The expansion module is a console you can connect to an IP phone to add additional line keys and expand the functions of your phone. The Yealink IP phones support color-screen expansion module EXP50. It features a large graphic color LCD screen and provides 20 physical keys with dual-color LEDs and three display pages, supporting a total of 60 keys.
Page 219 Available Features with Optional Accessories Procedure: Long press the desired ext key on EXP50. The IP phone LCD screen will enter the user setting interface of this key. Customize the specific feature for this key on the IP phone. Press Save. Ext keys are configurable via web user interface at the path Dsskey->Ext Key.
Page 220 User Guide for T5 Series IP Phones Changing the EXP Wallpaper from USB Flash Drive Procedure: Press Menu->USB->Browse Photo. Select a desired picture, and then press Preview. Press Set as, and then select Set as EXP wallpaper. Press OK. The phone wallpaper will change to the selected picture.
Page 221: Maintaining Your Phone
Maintaining Your Phone Maintaining Your Phone When your phone is unable to operate properly, you need to investigate or troubleshoot issues among other tasks your administrator may ask you to perform. This chapter explains how to perform maintenance tasks on your phone: Diagnosing the Network ...
Page 222: Checking The Network Using "Trace Route" Method
User Guide for T5 Series IP Phones Checking the Network Using “Trace Route” Method Procedure: Navigate to Menu->Features->Diagnostics->Network->Trace Route. Enter the desired IP address or URL in the Trace Route IP or URL field. Press Start. The screen displays the network status information.
Page 223: Resetting To Factory Settings
Maintaining Your Phone Resetting to Factory Settings Generally, some common issues may occur while using the IP phone. Your system administrator may ask you to reset your phone to factory configurations after you have tried all troubleshooting suggestions but still do not solve the problem. This operation will delete all your personal configuration settings, and reset all settings to the manufacturer default setting.
Page 224: Updating The Phone Configuration
User Guide for T5 Series IP Phones Updating the Phone Configuration Your system administrator may ask you to update your phone configurations. Procedure: Navigate to Menu->Advanced (default password: admin) ->Auto Provision. Enter the provision information in the corresponding field. Press Save.
Page 225 Maintaining Your Phone Click Start in the Export All Diagnostic Files field to begin capturing signal traffic. The system log level will be automatically set to 6. Reproduce the issue. Click Stop in the Export All Diagnostic Files field to stop the capture. The system log level will be reset to 3.
Page 226 User Guide for T5 Series IP Phones...
Page 227: Appendix
Appendix Appendix Appendix A – Time Zones Time Zone Time Zone Name Samoa United States-Hawaii-Aleutian, United States-Alaska-Aleutian -9:30 French Polynesia United States-Alaska Time Canada(Vancouver,Whitehorse), Mexico(Tijuana,Mexicali), United States-Pacific Time Canada(Edmonton,Calgary), Mexico(Mazatlan,Chihuahua), United States-MST no DST, United States-Mountain Time Canada-Manitoba(Winnipeg), Chile(Easter Islands), Mexico(Mexico City,Acapulco), United States-Central Time, Guatemala, El Salvador, Honduras, Nicaragua, Costa Ricam, Belize Bahamas(Nassau), Canada(Montreal,Ottawa,Quebec), Cuba(Havana),...
Page 228 User Guide for T5 Series IP Phones Time Zone Time Zone Name Syria(Damascus), Turkey(Ankara), Ukraine(Kyiv, Odessa) East Africa Time, Iraq(Baghdad), Russia(Moscow) +3:30 Iran(Teheran) Armenia(Yerevan), Azerbaijan(Baku), Georgia(Tbilisi), Kazakhstan(Aktau), Russia(Samara) +4:30 Afghanistan(Kabul) Kazakhstan(Aqtobe), Kyrgyzstan(Bishkek), Pakistan(Islamabad), Russia(Chelyabinsk) +5:30 India(Calcutta) +5:45 Nepal(Katmandu) Kazakhstan(Astana, Almaty), Russia(Novosibirsk,Omsk)
Page 229: Appendix B - Menu Structure
Appendix Appendix B – Menu Structure...

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Sip-t54s Sip-t52s

Yealink T5 Series User Manual

About this Guide

Table of Contents

Overview

Getting Started

Customizing Your Phone

Basic Call Features

Advanced Phone Features

Using Optional Accessories with Your Phone

Maintaining Your Phone

Appendix

Appendix A - Time Zones

Appendix B - Menu Structure

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