Yealink T5 Series Quick Tips

Soft Keys

Soft Keys
The soft keys located underneath the phone screen perform the
The soft keys located on the touch screen perform the
functions that appear directly above them on the display. Their
functions that appear below the icon. Their functions are
functions are context sensitive, which means the function of the soft
context sensitive, which means the function of the soft
keys change depending upon your current activity. For example,
keys change depending upon your current activity.
when conferencing, the soft keys display functions related to
conferencing.

Line Keys

The line keys, located on the left and right of the display
Line Keys
screen, indicate the status of your lines and associated
With the SIP-T54W, you can access up to 10 physical keys and up to
activity. The icons inform you when a line is idle, ringing,
27 total virtual keys. The line keys, located to the left and right of
in use or on hold. If you have more shared lines assigned,
the phone screen, indicate the status of your lines and associated
touch the bottom right More line key to show the
activity. The icon informs you when a line is idle, ringing, in use or
additional key assignments.
on hold. If you have more than 10 shared lines or BLFs assigned, the

Navigation Keys

bottom right line key becomes a page selector allowing you to
page through the additional key assignments.
Scroll through the options and lists on the display keys by
pressing left, right, up or down. To select an item, press
Navigation Keys
the OK button in center. Or if your model allows, touch
The Navigation keys allow you to scroll through the options and
any entry in the list or touch an icon.
lists on the display keys by pressing left, right, up or down. To select

Answer a Call

an item, press the OK button in the center of the navigation keys.
To answer a call, simply pick up the handset or press the
Answer a Call
Answer soft key, Speakerphone key or Headset key.
To answer a call, simply pick up the handset or press the Answer
soft key, Speakerphone key or Headset key.

Place a Call

To place a call, simply pick up the handset or press the
*44
Call Recording (if enabled)
Speakerphone key or Headset key, then dial the number. Calls can
*67
Calling Line ID Delivery Blocking per Call
be placed by choosing a number from History or the Directory.
*65
Calling Line ID Delivery per Call
*68
Call Park
*88
Call Park Retrieve
Inteliquent, We empower communications
*98
Call Pickup
*11
Call Retrieve
*69
Call Return
*70
Cancel Call Waiting
*99
Clear Voice Message Waiting Indicator
*55
Direct Voicemail Transfer
*62
Voice Portal Access
*66
Last Number Redial
Note: Some of these codes may not be available to all
users. See your group admin to add features.
550 W. Adams St., Suite 900, Chicago, IL 60661
Yealink ® SIP-T54W Phone
Quick Tips for the Yealink® T5 Series Business Phones
The Yealink SIP-T54W is a 10-line, Gigabit phone packed with many
This guide is designed to help you use some of the most popular features ®
advanced features that will enhance your day-to-day business
with the Yealink® SIP T53W, T54W and T57W touch screen, Gigabit
activities and make your life easier. This guide is designed to help you
phones.
use some of the most popular features with your new Yealink
Yealink® SIP-T53W is an 8-line phone
T54W phone.
Yealink® SIP-T54W is a 10-line phone
Yealink® SIP-T57W is a 27-line phone
Place a Call

Feature Codes

*72 Call Forwarding Always Activation To place a call, simply pick up the handset or press the
Speakerphone key or Headset key, then dial the number.
*73 Call Forwarding Always Deactivation
Calls can be placed by choosing a number from History
*90 Call Forwarding Busy Activation
or the Directory.
*91 Call Forwarding Busy Deactivation
*92 Call Forwarding No Answer Activation

Set up Voicemail

*93 Call Forwarding No Answer
• If calling, dial *62 or your extension.
Deactivation *44 Call Recording (if enabled)
• At the prompt, enter in a unique passcode,
*67 Calling Line ID Delivery Blocking per
Call *65 Calling Line ID Delivery per Call
• Re-enter your passcode, then press #.
*68 Call Park
*88 Call Park Retrieve
• Follow instructions to record your name.
*98 Call Pickup
• Follow prompts to:
*11 Call Retrieve
*69 Call Return
*70 Cancel Call Waiting
*99 Clear Voice Message Waiting Indicator
*55 Direct Voicemail Transfer
*78 Do Not Disturb Activation
*79 Do Not Disturb Deactivation

Retrieve Voicemail Messages

*62 Voice Portal Access
A blinking red "message waiting" indicator light notifi es
*66 Last Number Redial
you when you have a new voicemail message.
Note: Some of these codes may not be
• To check your voicemail, press the Messages key.
available to all users. See your group admin
• To use Visual Voicemail:
to add features.
• To call voicemail, call *62 or your extension and do the

Hold and Resume a Call

• To hold, press the Hold soft key or Hold hard key.
• To resume, press the Resume soft key or press the
Yealink SIP-T54W
+1 (866) 629-8200, Option 4
info@inteliquent.com
866.407.0104 | clearwavefi ber.com
SIP-
®
then press #.
• Access voice mailbox.
• Access greetings menu.
• Change passcode.
• Exit voice portal.
• Touch the entry for your extension from the list.
• Touch the screen and drag your fi nger up or down
through the list of voicemails, then touch the
message you want to play.
• Touch Delete to delete the message.
• Touch Option to view details or place a call back.
help.inteliquent.com
following:
• Enter your voicemail passcode if prompted, then
press #. (If you forgot your passcode, please contact
your system administrator.)
• Follow the audio prompts.
Hold hard key again.
Yealink-QSG_SIP-T57W_09082022
Clearwave Fiber