Yealink T4, T5 Series - Quick Reference User Guide

Buttons

Button	Description
	Hold (T54/T46 only) – Places an active call on hold. On T41 / T42 / T53 HOLD will show on the menu of an active call.
	Transfer (T54 / T46 only) – Transfer call to another extension. On T41 / T42 / T53 TRANSFER will show on the menu of an active call.
	Voicemail Access - press to call voicemail and access messages.
	Redial – redials previously dialed numbers.
	Volume Control – Adjusts the volume for the handset, headset, ringer, and speakerphone.
	Speaker - activates the speakerphone mode.
	Mute – Mutes the microphone in your handset or on your speakerphone so that your caller cannot hear you.
	Headset – activates headset mode.
	Navigation Buttons – Press UP or DOWN to view status of text messages on the display and scroll through menu selections. Press LEFT and RIGHT to view different line/call appearances.
	Exit / Goodbye – ends and active call or sends a ringing call to voicemail.

Make a Call

Lift handset or press , dial number. To dial an extension number, simply dial the three or four-digit extension.

You may press after dialing a number to expedite the call. You may also pre-dial before pressing a line or lifting the handset to allow a longer delay during dialing.

Redial

Press ; scroll through previously dialed numbers using navigation buttons and press SEND menu button; or just press again to redial the most recent telephone number.

ICOM

Perform a voice announcement through an extension's speakerphone. Press ICOM menu button, followed by extension number or monitored extension button; (press to expedite); speak after the tone.

Answering a Call

Lift handset, press to answer on speakerphone, or press to answer on headset.

Pickup

Press PICKUP menu button to answer a call ringing at another phone in your pickup group.

Page All

If equipped, press PAGE ALL button to make a voice announcement through all phones in the paging group.

Ending a Call

Hang up handset, or press to end a call on speakerphone or headset.

Call Hold

Press or HOLD menu button; To retrieve the call, press the line button on hold. When switching between active calls, HOLD is automatic, so it is not necessary to press the HOLD button.

Parking a Call

Press a PARK button on your phone; call will show on hold on this button; call can be retrieved from any phone by pressing the flashing PARK.

Manual Park

Press / TRANSFER, * 0 0 #; automated voice will tell you the park orbit number; press / TRANSFER. To retrieve a call manually, press * X X #, i.e. * 0 1 #.

Monitored Extension Button

Can be used to view extension status, place calls to the extension, and transfer calls.

Supervised Transfer (announce call)

• Manual – Press / TRANSFER; enter number; {press #/SEND to expedite}; wait for answer to announce call; press / TRANSFER again to connect call.
• Using Monitored Extension Button – Press monitored extension button; wait for answer; announce call; press / TRANSFER again to connect call.

Blind Transfer (do not announce call)

• Manual – Press / TRANSFER; enter number; press / TRANSFER.
• Using Monitored Extension Button – Press monitored extension button; press / TRANSFER.

Transfer to Voicemail

While on a call, press TRANS TO VM menu button, then enter extension or press desired monitored extension button.

OR: While on a call, press and then enter the extension number or press a monitored extension button.
OR: Transfer, 8, enter extension number, transfer.

3-Way Conferencing

While on a call, press CONF menu button; enter number, wait for answer; press CONF again. Use navigation buttons to drop a connection.

Do Not Disturb

Menu button. Press to block calls and send immediately to your voicemail.

Voicemail

Press button; enter your voicemail PIN if prompted (see reverse of this document).

User Commportal

Using an internet browser on your computer, visit www.phoneware.us and select Login/User Commportal Login. Use your phone's direct telephone number and portal password. (see reverse of this document).

Voicemail Features

Telephone Feature Access Codes