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Related Manuals for Yealink T54/T5
Summary of Contents for Yealink T54/T5
- Page 2 Yealink and/or its respective suppliers are not responsible for the suitability of the information contained in this doc- ument for any reason. The information is provided “as is”, and Yealink does not provide any warranty and is subject to change without notice. All risks other than risks caused by use of the information are borne by the recipient. In no...
- Page 3 We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and com- ments to DocsFeedback@yealink.com. Technical Support Visit Yealink WIKI (http://support.yealink.com/) for the latest firmware, guides, FAQ, Product documents, and more. For better service, we sincerely recommend you to use Yealink Ticketing system (https://ticket.yealink.com) to submit all your technical issues.
- Page 4 GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Yealink products can be down-...
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Page 5: Table Of Contents
Table of Contents Table of Contents Table of Contents Before You Begin Related Documentation Getting Started with Your Phone Hardware Overview T57W Hardware T54W/T53W/T53 Hardware Power LED Indicator Line Key LED Screen and Icons Idle Screen Calls Screen Icons in the Status Bar T57W Icons in the Status Bar T54W Icons in the Status Bar T53W/T53 Icons in the Status Bar... - Page 6 Yealink T5 Series Prime Business Phones User Guide Answering a Call When in a Call Answering a Call Automatically Switching Among the Handset, Speakerphone and Headset Modes Disabling Call Waiting Silencing or Rejecting Incoming Calls Silencing a Call Rejecting a Call Manually...
- Page 7 Table of Contents Ending a Conference Call Network Conference Setting Up a Network Conference Recording Using a USB Flash Drive Recording a Call Pausing/Resuming a Recording Stopping a Recording Managing the Recordings Listening to a Recording Pausing/Resuming a Playback Fast Forwarding/Rewinding a Playback Deleting a Recorded Call Viewing the Available Recording Time Multicast Paging...
- Page 8 Yealink T5 Series Prime Business Phones User Guide Audio Alert for Monitored Lines Setting an Alert Tone for Monitored Lines Visual Alert for Monitored Lines Setting a BLF Key Picking up a Remote Call by BLF Key Transferring a Call by BLF Key...
- Page 9 Table of Contents Leaving Voice Mails Listening to Voice Mails Using the Hot Desking Automatic Call Distribution (ACD) State Indicator of ACD User Logging into the ACD System Changing the ACD Status Directory Local Directory Managing the Local Directory Groups Adding Contact Groups Editing Contact Groups Deleting Contact Groups...
- Page 10 Yealink T5 Series Prime Business Phones User Guide Remote Phone Book Searching for Remote Phone Book Contacts Viewing Remote Phone Book Contacts Saving a Remote Phone Book Contact to the Local Directory Saving a Remote Phone Book Contact to the Blacklist...
- Page 11 Table of Contents Setting a Ring Tone for the Phone Setting a Ring Tone for an Account Setting a Ring Tone for a Group Setting a Ring Tone for a Contact Disabling the Key Tone Bluetooth Activating the Bluetooth Mode Pairing and Connecting the Bluetooth Headset Pairing and Connecting the Bluetooth-enabled Mobile Phone Syncing the Mobile Contacts to the Phone...
- Page 12 Yealink T5 Series Prime Business Phones User Guide Handset Registration Setting the Phone to the Handset Registration Mode Registering a Handset to the Phone De-registering a Handset on the Handset De-registering a Handset on the Phone DECT Intercom Configuring Auto Intercom...
- Page 13 Table of Contents For the T57W Phone For the T54W Phone For the T53W/T53 Phone...
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Page 14: Before You Begin
SIP-T53 prime business phones Related Documentation You can view more types of documents to make the phone to perform more functions. You can obtain additional information of the following phones from Yealink Support: Prime Business Phones SIP-T57W Prime Business Phones SIP-T54W... -
Page 15: Getting Started With Your Phone
Getting Started with Your Phone Getting Started with Your Phone Before you use your phone, take some time to get familiar with its features and user interface. The terms "the phone" and "your phone" refer to any of the IP phones. Unless specifically noted in this guide, all phone models are operated in similar ways. - Page 16 Yealink T5 Series Prime Business Phones User Guide Item Description Power LED Indicates call status, message status and phone’s system status. indicator Allows you to select items and navigate menus on the touch-sensitive screen. Tap to select Touch Screen and highlight screen items.
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Page 17: T54W/T53W/T53 Hardware
Getting Started with Your Phone T54W/T53W/T53 Hardware Item Description Phone Screen Shows a screen with backlight that enables you to view menus and data. Power LED Indicator Indicates call status, message status and phone’s system status. Line Keys Access your phone lines and features. Access the function displayed on the screen above the soft keys. -
Page 18: Power Led Indicator
Yealink T5 Series Prime Business Phones User Guide Item Description Volume Key Adjusts the volume of handset, headset and speaker. • Scroll through information or options displayed on the screen. Navigation Keys • Access History and Directory respectively. OK Key Confirms actions or answers incoming calls. -
Page 19: Screen And Icons
Getting Started with Your Phone LED Status Description Solid red There is a call parked on the line, and the line key is not on the current page. Fast-flashing green The line receives an incoming call, and the line key is not on the current page. The monitored user whose line key is not on the current page receives an Fast-flashing red incoming call. -
Page 20: Calls Screen
Yealink T5 Series Prime Business Phones User Guide SIP-T54W SIP-T53W/T53 Status Bar: Display the default account on SIP-T57W/T54W phones, feature status icons, and the time. The status icons are displayed when features are activated. Line Keys: Display the information associated with the line keys and feature keys on the phone. -
Page 21: Icons In The Status Bar
Getting Started with Your Phone During a call, you can press the OK key to view the current time & date and the phone status. It is not available on SIP- T57W phones. The phone screen is shown as below: Icons in the Status Bar The icons in the status bar help you easily get the current phone status, such as call and message status. -
Page 22: T54W Icons In The Status Bar
Yealink T5 Series Prime Business Phones User Guide Icons Description Icons Description Bluetooth-enabled mobile phone is Auto Answer both paired and connected Do Not Disturb (DND) Wi-Fi connection is successful Phone Warning Wi-Fi connection fails Keep Mute Wi-Fi connection is unreachable... -
Page 23: T53W/T53 Icons In The Status Bar
Getting Started with Your Phone T53W/T53 Icons in the Status Bar Icons Description Icons Description Wired network is unavailable Network is unreachable Speakerphone (hands-free) mode Handset mode Headset mode Voice Mail Text Message Auto Answer Do Not Disturb (DND) Phone Warning Keep Mute Ringer volume is 0 Phone Lock... -
Page 24: T53W/T53 Line Key Icons
Yealink T5 Series Prime Business Phones User Guide Icons Description Icons Description Transfer Recall Record Recording in process (Record) Multicast Paging Hot Desking Paging List Phone Lock Directory Speed Dial DECT Intercom Mobile Account Icon indicators (associated with line) Icons... -
Page 25: Using The Phone Keypad And Dial Pad
Getting Started with Your Phone 1. Tap the field you want to edit, the onscreen keyboard displays on the touch screen. 2. Enter the information. Do the following: Task Action Enter uppercase (A) characters, lower- 1. If a keyboard with characters does not display, tap case (a) characters, or a combination 2. -
Page 26: Entering Characters On T54W/T53W/T53
Yealink T5 Series Prime Business Phones User Guide You can tap to switch to the onscreen keyboard. Related Topic Using the Onscreen Keyboard Entering Characters on T54W/T53W/T53 can use the keypad keys on your phone to enter or update field information. -
Page 27: Call Features
Call Features Call Features You can use the phone to place and answer calls, ignore incoming calls, transfer a call to someone else, conduct a con- ference call and perform other basic call features. Topics Changing the Default Account Placing Calls Answering Calls Switching Among the Handset, Speakerphone and Headset Modes Disabling Call Waiting... -
Page 28: Placing A Call From The Dialer
Yealink T5 Series Prime Business Phones User Guide Placing an International Call Placing a Call from the Call History Placing a Call from the Directory Placing Calls to Google Contacts Placing an Anonymous Call Placing an Emergency Call from a Locked Phone... -
Page 29: Placing A Call Back To The Last Incoming Number
Call Features Procedure 1. Navigate to Menu->Features->Dsskey. 2. Select the desired line key. 3. Select SpeedDial from the Type field. 4. Select the desired line from the Account ID field. 5. Do one of the following: (Optional.) Enter the string that will appear on the phone screen in the Label field. Enter the contact number you want to dial out directly in the Value field. -
Page 30: Dialing A Hotline Number
Yealink T5 Series Prime Business Phones User Guide 2. Highlight the desired record, select Send. Press the REDIAL key twice to recall the contact you called. Dialing a Hotline Number When the phone is off-hook, it will dial out the hotline number automatically after the designated delay time. -
Page 31: Placing An Anonymous Call
Call Features Placing an Anonymous Call You can hide your name and number when you place a call. As a result, the callee receives an anonymous call without caller identity. Before You Begin Contact with your system administrator to find out if this feature is available on your phone, and to get the anonymous call on code or off code if required. -
Page 32: Placing An Emergency Call From A Locked Phone
Yealink T5 Series Prime Business Phones User Guide Procedure 1. Navigate to Menu->Directory->Google Contact. 2. Highlight the desired contact, and select Send. On the SIP-T57W phones, tap the desired contact. Placing an Emergency Call from a Locked Phone Once all keys are locked on the phone, you can only dialing an emergency numbers or authorized numbers that are set up by your administrator, such as 911. -
Page 33: Answering A Call When In A Call
Call Features The call is answered in the speakerphone (hands-free) mode by default. Related Topic Switching Among the Handset, Speakerphone and Headset Modes Answering a Call When in a Call You can answer a call when there is already an active call on your phone. When you are in an active call and an incoming call arrives on the phone, a call waiting tone beeps, and the incoming call information is displayed. -
Page 34: Switching Among The Handset, Speakerphone And Headset Modes
Yealink T5 Series Prime Business Phones User Guide Switching Among the Handset, Speakerphone and Headset Modes You can select the desired mode before placing a call, or can alternate among Speakerphone, headset, and handset modes during a call. When using the speakerphone or the headset, the LED indicator glows green. -
Page 35: Silencing A Call
Call Features Topics Silencing a Call Rejecting a Call Manually Rejecting Anonymous Calls Rejecting Calls with Do Not Disturb (DND) Silencing a Call You can silence a call to stop your phone from ringing. Even if you silence the call, the incoming call notification con- tinues to be displayed on your phone. -
Page 36: Rejecting Calls With Dnd On All Lines
Yealink T5 Series Prime Business Phones User Guide Topics Rejecting Calls with DND on All Lines Rejecting Calls with DND on a Specific Line Deactivating DND Rejecting Calls with DND on All Lines If there are multiple lines on the phone, you can enable DND for all lines. After activating it, the phone will reject all incoming calls automatically. -
Page 37: Deactivating Dnd
Call Features Procedure 1. Navigate to Menu->Features->DND. 2. Select the desired line. 3. Set DND Account to On. On the SIP-T57W phones, select On from the DND Status field. 4. (Optional.) Enter the DND on code or off code respectively in the On Code or Off Code field. 5. -
Page 38: Redialing A Call Automatically
Yealink T5 Series Prime Business Phones User Guide Redialing a Call Automatically You can set the phone to redial a phone number automatically when you call a contact and the contact’s line is unavail- able. Procedure 1. Navigate to Menu->Features->Others->Auto Redial Setting. -
Page 39: Keep Mute
Call Features 2. Press the MUTE key ) again to unmute the call. The mute key LED goes out. You can also mute the microphone while the phone is dialing or ringing, so that the other party cannot hear you when the call is set up. -
Page 40: Resuming A Held Call
Yealink T5 Series Prime Business Phones User Guide The phone ignores engaged audio device (handset or headset) and plays beep in the Speakerphone (hands-free) mode by default. The Speakerphone key ) will always light up and the phone will beep softly every 30 seconds to remind you that you still have a call on hold. -
Page 41: Forwarding All Incoming Calls On All Lines
Call Features Forwarding All Incoming Calls on a Specific Line Deactivating Call Forward Forwarding All Incoming Calls on All Lines You can forward all incoming calls on the phone. Before You Begin Check with your system administrator if the forward on code or off code is required. If required, get it from your system administrator. -
Page 42: Deactivating Call Forward
Yealink T5 Series Prime Business Phones User Guide The forward icon appears on the desired line. If you activate forward on the default line, the forward icon will appear both on the line and in the status bar. You can press the All Lines soft key to activate forward for all lines. -
Page 43: Diverting Calls To A Contact
Call Features On the SIP-T57W phones, tap , and then tap the desired contact. 6. Select Save. By default, you can long press the desired line key to set it. Do the following to forward incoming calls: When the phone is idle, press the Forward key to activate the always forward feature. The Forward key glows green, and The phone prompts you the Always Forward feature is activated and the contact number that all incoming calls will forward to. -
Page 44: Performing A Semi-Attended/Attended Transfer
Yealink T5 Series Prime Business Phones User Guide Procedure 1. Press the TRANSFER key or Transfer during a call. 2. Do one of the following: Enter the number or select a contact from the placed call list you want to transfer to. -
Page 45: Performing A Blind Transfer Using A Transfer Key
Call Features 1. Navigate to Menu->Features->Dsskey. 2. Select the desired line key. 3. Select Key Event from the Type field. 4. Select Transfer from the Key Type field. 5. Do one of the following: (Optional.) Enter the string that will appear on the phone screen in the Label field. Enter the contact number you want to transfer the call to in the Value field. -
Page 46: Conference Calls
Yealink T5 Series Prime Business Phones User Guide You need to set a Transfer key for a specific contact. Check with your system administrator to find out if this call trans- fer feature is available on the phone. Procedure 1. Press the Transfer key during a call, the phone screen is shown as below: 2. -
Page 47: Setting Up A Local Conference Call
Call Features Ending a Conference Call Setting Up a Local Conference Call You can set up a local conference call with up to two contacts. Procedure 1. Place a call to the first party. 2. When the first party answers the call, select Conference to place a new call. The active call is placed on hold. -
Page 48: Holding Or Resuming A Conference Call
Yealink T5 Series Prime Business Phones User Guide Procedure 1. Select Conference after talking with the contact you want to transfer a call to. The transferee and the transfer target are joined into a conference. Holding or Resuming a Conference Call When you place a conference call on hold, other participants cannot hear each other until you resume the held con- ference call. -
Page 49: Network Conference
Call Features However, the system administrator can set up your phone so that the other two parties remain connected when you end the conference call. Procedure 1. Select End Call. Network Conference If your system administrator has set a network conference feature on your phone, you can initiate a conference with two or more contacts. -
Page 50: Recording A Call
Yealink T5 Series Prime Business Phones User Guide Viewing the Available Recording Time Recording a Call You can record the important parts during an active call. Important Before call recording, especially those involving PSTN, it is necessary to know about the rules and restrictions of call record- ing in the country where you are. -
Page 51: Managing The Recordings
Call Features The recording icon and recording duration disappears. The screen prompts a message that the call is recorded successfully. Select More->End Call. The recording icon and recording duration disappears, and the phone returns to the idle screen. The screen prompts a message that the call is recorded successfully. -
Page 52: Pausing/Resuming A Playback
Yealink T5 Series Prime Business Phones User Guide Related Topics Switching Among the Handset, Speakerphone and Headset Modes Adjusting the Volume Pausing/Resuming a Playback When you are playing a recording, you can pause it manually to take a note. When you receive an incoming call while playing a recording, the recording is paused automatically. You can resume the playback after handling the call. -
Page 53: Multicast Paging
Polycom IP phones which have 25 channels you can listen to. 26 to 30: Broadcasts are sent to channel 26 to 30. We recommend that you specify these channels when broad- casting with Yealink IP phones. Note All IP phones in the multicast paging group must be deployed in the same subnet, since a broadcast is used. The phone can only send/receive broadcasts to/from the listened channels. -
Page 54: Setting A Multicast Paging Key
Yealink T5 Series Prime Business Phones User Guide You can set a line key as Multicast Paging key or Paging List key on the phone, which allows you to send announce- ments to the phones with pre-configured multicast address(es) on specific channel(s). -
Page 55: Setting A Paging List Key
Call Features Related Topic Setting a Multicast Paging Key Setting a Paging List Key You can set a Paging List key to easily access the paging groups on the idle screen. Procedure 1. Navigate to Menu->Features->Dsskey. 2. Select the desired line key. 3. -
Page 56: Sending Pages By A Paging List Key
Yealink T5 Series Prime Business Phones User Guide Sending Pages by a Paging List Key You can send a paging by using the Paging List key when the phone is idle. Before You Begin You need to set a Paging List key in advance. -
Page 57: Sharing Content Dur Ing A Call
Call Features Sharing Content dur ing a Call During the call, you can share content with the far site from the computer, that is installed the Yealink VC Desktop application. Note If you change the call status, for example, hold a call or perform a call transfer, the content sharing automatically stops. Dur- ing the conference call, you cannot share content with other parties. - Page 58 Yealink T5 Series Prime Business Phones User Guide Procedure 1. Bind your phone to the Yealink VC Desktop. 2. Share content with another phone using Yealink VC Desktop. For more information, see Yealink VC Desktop User Guide.
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Page 59: Advanced Call Features
Advanced Call Features Advanced Call Features You can perform some server-dependent tasks on the phone. Contact your system administrator to find out if your phone supports these advanced call features. Topics Using Call Completion Call Pickup Call Park and Call Retrieve Busy Lamp Field (BLF) BLF List Shared Line... -
Page 60: Call Pickup
Yealink T5 Series Prime Business Phones User Guide Call Pickup You can use call pickup to answer someone else’s incoming call on your phone. The phone supports the following two call pickup features: Directed Call Pickup: allows you to pick up incoming calls to another phone. -
Page 61: Picking Up A Group Call Directly
Advanced Call Features Picking up a Group Call Directly When any phone within a predefined group receives an incoming call, you can pick up that call on your phone. If there are multiple incoming calls on the group at the same time, you can only pick up the first incoming call. Before You Begin Your system administrator has enabled the group call pickup and set the group call pickup code. -
Page 62: Picking Up A Call With A Group Pickup Key
Yealink T5 Series Prime Business Phones User Guide Picking up a Call with a Group Pickup Key You can easily select a Group Pickup key to pick up a group call. Before You Begin Check with your system administrator if the group call pickup code is required for this key. If required, get the group call pickup code from your system administrator. -
Page 63: Parking A Call In The Fac Mode
Advanced Call Features Parking a Call in the FAC Mode You can park a call in the FAC mode directly. When you park a call to the local extension or a desired extension, the call is held in the same network your phone. Before You Begin Your system administrator has set call park in the FAC mode. -
Page 64: Parking A Call In The Transfer Mode
Yealink T5 Series Prime Business Phones User Guide For some servers, the system will return a specific retrieve park number (park retrieve code) after parking successfully. Topics Parking a Call in the Transfer Mode Retrieving a Parked Call in the Transfer Mode Parking a Call in the Transfer Mode You can park a call in the transfer mode directly. -
Page 65: State Indicator Of The Park/Retrieve Key
Advanced Call Features State Indicator of the Park/Retrieve key On T57W/T54W phones, you can get the call park/retrieve status by viewing the icon indicator of the Park/Retrieve key. Icons Description Icons Description Park successfully/Idle state. Park failed. Ringing state. Retrieve parked call. Parking a Call using a Park Key You can set a line key as a Park key, and specify an extension or a shared parking lot you want to park a call to for this key. -
Page 66: Busy Lamp Field (Blf)
Yealink T5 Series Prime Business Phones User Guide 4. (Optional.) Select the desired line from the Account ID field. 5. Do one of the following: (Optional.) Enter the string that will appear on the phone screen in the Label field. -
Page 67: Audio Alert For Monitored Lines
Advanced Call Features Audio Alert for Monitored Lines The Audio Alert for BLF Pickup feature allows your phone to play a tone when the specified monitored line receives an incoming call. Topic Setting an Alert Tone for Monitored Lines Setting an Alert Tone for Monitored Lines You can set the alert ring type for the monitored lines to make it easier to recognize. -
Page 68: Picking Up A Remote Call By Blf Key
Yealink T5 Series Prime Business Phones User Guide 4. Select the desired line from the Account ID field. 5. Do one of the following: (Optional.) Enter the string that will appear on the phone screen in the Label field. Enter the phone number or the extension you want to monitor in the Value field. -
Page 69: Performing A Blind Transfer
Advanced Call Features Performing a Blind Transfer During a call, you can transfer the call to the monitored contact in the blind-transfer way. Before You Begin Check with your system administrator if the Transfer Mode via Dsskey is set to Blind Transfer. Procedure 1. -
Page 70: Blf List
Yealink T5 Series Prime Business Phones User Guide Procedure 1. Select Retrieve on the dialing screen. 2. Press the desired BLF key to retrieve a call that is parked to the monitored line. On the SIP-T57W phones, tap to back to the idle screen, and then tap the desired BLF key to retrieve a call that is parked to the monitored line. -
Page 71: Setting An Alert Tone For Monitored Lines
Advanced Call Features Setting an Alert Tone for Monitored Lines You can set the alert ring type for the monitored lines to make it easier to recognize. Before You Begin Check with your system administrator to find out if the Audio Alert for BLF Pickup feature is available. Procedure 1. -
Page 72: Transferring A Call By Blf List Key
Yealink T5 Series Prime Business Phones User Guide If there are multiple incoming calls on the monitored line, select the desired call to pick up. Transferring a Call by BLF List Key When there is already an active call on the IP phones, you can transfer the active call to the monitored user by pressing the BLF List key. -
Page 73: Barging In An Active Call By Blf List Key
Shared Line Yealink phone supports using Shared Call Appearance (SCA) or Bridged Line Appearance (BLA) to share a line. So that this line can be registered on more than one phone at the same time. -
Page 74: Placing Calls On A Shared Line
Yealink T5 Series Prime Business Phones User Guide Icons Line Key LED Description except for SIP-T57W T57W/T54W The shared line is idle. Solid green The shared line is seized. (Monitoring SCA Phone) Fast-flashing green The shared line receives an incoming call. -
Page 75: Placing A Call On Public Hold
Advanced Call Features Placing a Call on Public Hold You can place a call on public hold that any shared line phone can retrieve the held call. Procedure 1. During a call, press the HOLD key or Hold. The call is held on your phone, and all of the phones registered with shared line show the call is in a held state on the shared line key. -
Page 76: Pulling A Shared Call On A Shared Line
Yealink T5 Series Prime Business Phones User Guide Note Only one user can barge into an active call on the shared line at a time. Before You Begin There is at least one active call on the shared line. Procedure 1. -
Page 77: Intercom
Advanced Call Features Intercom Intercom is a useful feature in an office environment to quickly connect with the operator or the secretary. Intercom enables you to place an intercom call that is answered automatically on the contact's phone as long as the contact is not in an active call. -
Page 78: Picking Up An Incoming Call Of The Target Extension
Yealink T5 Series Prime Business Phones User Guide By default, you can long press the desired line key to set it. Related Topic Setting a BLF Key Picking up an Incoming Call of the Target Extension You can pick up the target extension's incoming call by pressing the Intercom key. -
Page 79: Short Message Service (Sms)
Advanced Call Features Intercom Mute feature allows the phone to mute the microphone when incoming intercom calls are answered auto- matically. Intercom Tone Intercom Tone feature allows the phone to play a warning tone before answering an intercom call automatically. Intercom Barge Intercom Barge allows the phone to automatically answer an incoming intercom call while an active call is in progress. -
Page 80: Sending A Text Message
Yealink T5 Series Prime Business Phones User Guide If the phone prompts you there is a new text message, you can select the View soft key to read the new messages directly. But your system administrator can disable the prompt box for new message(s) Sending a Text Message The phones can send text messages. -
Page 81: Setting The Voice Mail Code
Advanced Call Features This feature is set up on the server side and not all servers support this feature. Topics Setting the Voice Mail Code Leaving Voice Mails Listening to Voice Mails Setting the Voice Mail Code If you want to connect your phone to the message center, you need to set the voice mail code on your phone. Before You Begin Get the voice mail code from your system administrator. -
Page 82: Using The Hot Desking
Yealink T5 Series Prime Business Phones User Guide Using the Hot Desking You can use hot desking to log out from the current account and then log into a new account. So many users can share one phone resource at different times. -
Page 83: Logging Into The Acd System
Advanced Call Features Logging into the ACD System After logging into your ACD account, you are ready to receive calls from the ACD system. Before You Begin Your system administrator has set an ACD key for you to log into the ACD system. Get your ACD account information from your system administrator. - Page 84 Yealink T5 Series Prime Business Phones User Guide...
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Page 85: Directory
Directory Directory The phone provides several types of phone directories, which can be customized by your system administrator. Topics Local Directory Favorites Blacklist Mobile Contacts Google Contacts Remote Phone Book Local Directory You can store up to 1000 contacts and 48 groups in your local directory, you can search, add, edit and delete a contact. Note You can back up the Local Directory to the provisioning server. -
Page 86: Deleting Contact Groups
Yealink T5 Series Prime Business Phones User Guide 1. Select Directory or navigate to Menu->Directory->Local Directory. On the SIP-T57W phones, tap Directory or navigate to Menu->Directory.. 2. Highlight the desired group. On the SIP-T57W phones, tap Settings, and select the desired group. -
Page 87: Viewing Contacts
Directory Viewing Contacts You can view the local contacts from the Local Directory on your phone. Procedure 1. Select Directory or navigate to Menu->Directory->Local Directory. On the SIP-T57W phones, tap Directory or navigate to Menu->Directory. 2. Select the desired contact group or All Contacts. The contact names are displayed in alphabetical order. -
Page 88: Moving A Local Directory Contact To Blacklist
Yealink T5 Series Prime Business Phones User Guide On the SIP-T57W phones, tap Settings->Select All->Delete. The phone prompts you whether to delete all contacts. 4. Select OK. Note If the contact added to the Favorites directory is deleted in the Local Directory, it will be automatically deleted from the Favorites directory. -
Page 89: Adding An Existing Contact To Your Favorites
Directory Adding an Existing Contact to Your Favorites Adding a New Contact to Your Favorites Adding an Existing Contact to Your Favorites You can add an existing contact as a favorite from the Local Directory. Procedure 1. Select Directory or navigate to Menu->Directory->Local Directory. On the SIP-T57W phones, tap Directory or navigate to Menu->Directory. -
Page 90: Deleting Favorites
Yealink T5 Series Prime Business Phones User Guide On the SIP-T57W phones, tap after the desired entry. 3. Enter a new index number in the Favorites Index field. 4. Select Save. Deleting Favorites You can delete favorites to make room for new favorites. -
Page 91: Editing A Blacklist Contact
Directory Editing a Blacklist Contact You can update your blacklist contacts' information. Procedure 1. Navigate to Menu->Directory->Blacklist. On the SIP-T57W phones, you can also tap Directory->Blacklist. 2. Highlight the desired blacklist contact, and select Option->Detail. On the SIP-T57W phones, tap after the desired entry. -
Page 92: Mobile Contacts
Yealink T5 Series Prime Business Phones User Guide Procedure 1. Navigate to Menu->Directory->Blacklist. On the SIP-T57W phones, you can also tap Directory->Blacklist. 2. Highlight the desired contact, and then select Option. On the SIP-T57W phones, tap after the desired entry. -
Page 93: Searching For Mobile Contacts
Directory Searching for Mobile Contacts In the Mobile Contacts, you can enter search criteria to find your desired mobile contact quickly. Before You Begin Make sure your Bluetooth-enabled mobile phone has been paired with and connected to your IP phones, and mobile contact sync feature is enabled. -
Page 94: Viewing Google Contacts
Yealink T5 Series Prime Business Phones User Guide Updating Google Contacts Searching for Google Contacts Viewing Google Contacts You can view Google contacts on your phone. Procedure 1. Navigate to Menu->Directory->Google Contact. On the SIP-T57W phones, you can also tap Directory->Google Contact. -
Page 95: Viewing Remote Phone Book Contacts
Directory 2. Select the desired remote phone book. 3. Select Search. 4. Enter your search criteria in the search field. Viewing Remote Phone Book Contacts You can view the contact list of the remote phone book on your phone. Procedure 1. - Page 96 Yealink T5 Series Prime Business Phones User Guide...
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Page 97: Call History
Call History Call History The call history list includes Missed Calls, Placed Calls, Received Calls and Forwarded Calls, and each list holds 100 entries. Topics Call History Icons Viewing History Records Saving a History Record to Local Directory Saving a History Record to Blacklist Deleting History Records Disabling History Record Call History Icons... -
Page 98: Saving A History Record To Local Directory
Yealink T5 Series Prime Business Phones User Guide Saving a History Record to Local Directory To identify someone's call the next time, you can save a history record to the Local Directory. Procedure 1. Select History or navigate to Menu->History. -
Page 99: Disabling History Record
Call History On the SIP-T57W phones, tap Settings->Select All->Delete. The phone prompts you whether to delete all the records. 4. Select OK. Disabling History Record If you disable history record, you cannot save any call log on the phone. Procedure 1. - Page 100 Yealink T5 Series Prime Business Phones User Guide...
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Page 101: Customizing Your Phone
Customizing Your Phone Customizing Your Phone You can make your phone more personalized by customizing various settings. Topics Changing the Administrator Password Wallpaper Screen Saver Changing the Backlight and Time Adjusting the Screen Contrast Changing the Language Time & Date Setting a Key as Send Customizing the Soft Keys Phone Lock... -
Page 102: Changing Wallpaper On Idle Screen
Yealink T5 Series Prime Business Phones User Guide Changing Wallpaper on Idle Screen You can set one of your pictures as the background image on your phone's idle screen. Procedure 1. Navigate to Menu->Basic->Display->Wallpaper. 2. Select the desired image. 3. Select Save. -
Page 103: Screen Saver
Customizing Your Phone It is only applicable to SIP-T57W/T54W phones. Procedure 1. Navigate to Menu->Basic->Display->Transparency. 2. Select the desired value from the Transparency field. 3. Select Save. The following figure shows an example of the screen display when the transparency is set to 80%: Screen Saver The screen saver starts automatically when your phone has been idle for the preset waiting time. -
Page 104: Adding A Screen Saver From A Usb Flash Drive
Yealink T5 Series Prime Business Phones User Guide Note You cannot configure Time & Date and status icons display if your system administrator has set your phone to display cus- tom information on the screen saver. Procedure 1. Navigate to Menu->Basic->Display->Screensaver. -
Page 105: Changing The Backlight And Time
Customizing Your Phone Before You Begin If you want to set a custom picture as the screen saver, make sure that the custom picture has been uploaded by your system administrator. If you want to show custom information on the screen saver, make sure that the custom information has set by your system administrator. -
Page 106: Changing The Language
Yealink T5 Series Prime Business Phones User Guide The intensity of screen contrast ranges from 1 to 10 and the highest intensity is 10. It is not available on the SIP- T57W/T54W phones. Procedure 1. Navigate to Menu->Settings->Basic Settings->Display->Contrast. 2. Select the desired value from the Contrast field. -
Page 107: Setting The Time And Date Manually
Customizing Your Phone 1. Navigate to Menu->Basic->Display->Idle Clock. 2. Select Disabled from the Idle Clock Display field. 3. Select Save. Setting the Time and Date Manually If your phone cannot obtain the time and date automatically, you can set it manually. Procedure 1. -
Page 108: Phone Lock
Yealink T5 Series Prime Business Phones User Guide The soft keys are typically used to access frequently used functions, and to create menu shortcuts to access frequently used phone settings. The soft keys perform the same functions as the hard keys. -
Page 109: Locking Your Phone Manually
Customizing Your Phone 5. On the phones except SIP-T57W, select the desired type from the Lock Type field. 6. Enter the desired interval (0 - 3600 seconds) in the Auto Lock field. If the value is set to 0, the phone will not be automatically locked. 7. - Page 110 Yealink T5 Series Prime Business Phones User Guide...
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Page 111: Audio Settings
Audio Settings Audio Settings You can change the basic audio settings on your phone. Topics Adjusting the Volume Setting the Ring Tone Disabling the Key Tone Adjusting the Volume You can adjust the volume of ringer, media, and the audio during a call. Procedure 1. -
Page 112: Setting A Ring Tone For A Group
Yealink T5 Series Prime Business Phones User Guide 4. Select Save. Setting a Ring Tone for a Group You can select a unique ring tone for various groups in your Local Directory. Note You can only set a ring tone for a group that is added manually. -
Page 113: Bluetooth
Bluetooth Bluetooth When the Bluetooth mode is activated, you can pair and connect your Bluetooth device to the phone. You can scan and pair up to 60 Bluetooth devices with your phone. However, only one device can be connected at a time. -
Page 114: Pairing And Connecting The Bluetooth-Enabled Mobile Phone
Yealink T5 Series Prime Business Phones User Guide 3. Find your Bluetooth headset, and select Connect. On the SIP-T57W phones, tap your Bluetooth headset. The Bluetooth icon appears on the phone screen. Related Topic Activating the Bluetooth Mode Pairing and Connecting the Bluetooth-enabled Mobile Phone After pairing and connecting the Bluetooth-enabled mobile phone, you can use the sync feature. -
Page 115: Viewing Your Mobile Contacts On The Phones
Bluetooth Procedure 1. Navigate to Menu->Basic->Bluetooth->Paired Bluetooth Device. On the SIP-T57W phones, navigate to Menu->Basic->Bluetooth. On the SIP-T53W/T53 phones, navigate to Menu->Settings->Basic Settings->Bluetooth->Paired Bluetooth Device. 2. Select Option->Detail. On the SIP-T57W phones, tap after the connected Bluetooth-enabled mobile phone name. 3. -
Page 116: Viewing The Bluetooth Device Information
Yealink T5 Series Prime Business Phones User Guide Viewing the Bluetooth Device Information You can view the Bluetooth device information when the Bluetooth mode is activated. Before You Begin Make sure that the Bluetooth mode is activated and the Bluetooth device has been paired on your phone. -
Page 117: Disconnecting The Bluetooth Device
Bluetooth On the SIP-T57W phones, navigate to Menu->Basic->Bluetooth. On the SIP-T53W/T53 phones, navigate to Menu->Settings->Basic Settings->Bluetooth->Paired Bluetooth Device. 2. Select Option->Delete. On the SIP-T57W phones, tap ->Delete. The phone prompts you whether to delete the device. 3. Select OK. Disconnecting the Bluetooth Device You can disconnect your Bluetooth device from your phone. -
Page 118: Wireless Network
Yealink T5 Series Prime Business Phones User Guide Wireless Network You can connect the phones to a wireless network if Wi-Fi is available within the area. For more information, contact your system administrator. Topics Activating the Wi-Fi Mode Connecting to the Wireless Network... -
Page 119: Connecting To The Wireless Network Using Wps
Wireless Network On the SIP-T57W phones, tap the desired wireless network to connect, or tap ->Connect. 5. If the network is secure, enter its password. 6. Select OK. Related Topic Activating the Wi-Fi Mode Connecting to the Wireless Network Using WPS The Wi-Fi protected setup (WPS) provides simplified mechanisms to configure secure wireless networks which can automatically configure a wireless network with a network name (SSID) and strong WPA data encryption and authen- tication. -
Page 120: Viewing The Wireless Network Information
Yealink T5 Series Prime Business Phones User Guide 1. Navigate to Menu->Basic->Wi-Fi On the SIP-T53W/T53 phones, navigate to Menu->Settings->Basic Settings->Wi-Fi 2. Highlight Known Network(s), and select Add. On the SIP-T57W phones, tap Add. 3. Do the following: If you select None or WEP from the Security Mode field, enter the desired values in the corresponding fields. -
Page 121: Disconnecting The Wireless Network Connection
Wireless Network Up to 5 wireless network profiles can be saved in Known Network(s) list. If you want to add a new one when the phone has already saved 5 wireless network profiles, delete an older one before adding. Procedure 1. - Page 122 Yealink T5 Series Prime Business Phones User Guide...
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Page 123: Optional Accessories With Your Phone
Check with your system administrator to find out which of these applications or accessories are available on your phone. Caution We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party accessor- ies may result in poor performance. Topics... -
Page 124: Usb Headset
Yealink T5 Series Prime Business Phones User Guide Connecting the Analog Headset Pairing and Connecting the Bluetooth Headset Deleting the Paired Bluetooth Device Disconnecting the Bluetooth Device USB Headset You can use a USB headset to handle calls on the phones. -
Page 125: Assigning The Features For Ext Keys
Optional Accessories with Your Phone For more detailed information about how to connect the expansion module, refer to the LCD Expansion Module quick start guide on Yealink Technical Support page. Assigning the Features for Ext Keys You can customize features for Ext keys on the connected phone. - Page 126 Yealink T5 Series Prime Business Phones User Guide...
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Page 127: Using Handsets On The Phone
Using Handsets on the Phone Using Handsets on the Phone You can turn Yealink your phone to the corded-cordless phone. The corded-cordless phone consists of a T57W/T54W/T53W/T53 phone, a DECT USB dongle DD10K and at least a hand- set. The supported handsets include W52H, W56H, W53H and DD phone. The T57W/T54W/T53W/T53 phone acts as a base station and Handset 1. -
Page 128: Registering A Handset To The Phone
Yealink T5 Series Prime Business Phones User Guide Related Topic Attaching the DECT USB Dongle DD10K Registering a Handset to the Phone The corded-cordless phone acts as a base station and Handset 1. You can register other handsets to the phone. -
Page 129: Dect Intercom
Using Handsets on the Phone 2. Select Delete. 3. Enter the base PIN (default: 0000), and then select OK. Related Topic De-registering a Handset on the Handset DECT Intercom When the handset is registered to the phone successfully, you can place/receive a DECT intercom call to/from the hand- set registered to your phone. -
Page 130: Placing A Dect Intercom Call On The Phone
Yealink T5 Series Prime Business Phones User Guide Handset Registration Placing a DECT Intercom Call on the Phone Placing a DECT Intercom Call on the Phone You can place a DECT intercom call to a handset registered to the phone. -
Page 131: Repeater Mode
Using Handsets on the Phone 1. Place a DECT intercom call and a SIP call on the phone. 2. Select the desired call for a conference and ensure that the call is active. 3. Select Conference. 4. Select the Hold call to join the conference. Repeater Mode Repeater mode extends the radio coverage of the phone. -
Page 132: Master-Slave Mode
Yealink T5 Series Prime Business Phones User Guide 1. Plug the repeater into an AC outlet. POWER LED glows green and DECT LED flashes red. 2. Enable the repeater registration mode on the phone. If a phone is found, DECT LED will flash orange. -
Page 133: Push An Active Call To The Slave Handset
Using Handsets on the Phone Pull an Active Call from the Slave Handset Push an Active Call to the Slave Handset Push an Active Call to the Slave Handset You can push the active call from the phone to the slave handset. Before You Begin The master phone is during a call, and the slave mode is selected as Take over call. -
Page 134: Adding Shared Contacts
Yealink T5 Series Prime Business Phones User Guide Moving a Shared Contact to the Blacklist Directory Saving a Shared Contact to the Local Directory Placing a Call from the Shared Directory Adding Shared Contacts When you add a contact to your Shared Directory, you can choose how much information you want to enter for your contact. -
Page 135: Searching For Shared Directory Contacts
Using Handsets on the Phone Procedure 1. Navigate to Menu->Directory->Share Directory. 2. Highlight a contact and then select Option. 3. Select Delete All. 1. Navigate to Menu->Directory->Share Directory. On the SIP-T57W phones, you can also tap Directory->Share Directory. 2. Highlight a contact and then select Option->Delete All. On the SIP-T57W phones, tap Settings->Select All->Delete. -
Page 136: Placing A Call From The Shared Directory
Yealink T5 Series Prime Business Phones User Guide Placing a Call from the Shared Directory You can place a call to a contact directly from the Shared Directory. Procedure 1. Navigate to Menu->Directory->Share Directory. 2. Select the desired contact. 1. Navigate to Menu->Directory->Share Directory. - Page 137 Using Handsets on the Phone 2. Enter the current PIN (default: 0000) in the Change Base PIN field. 3. Enter the new PIN in the New PIN and Confirm PIN fields. 4. Select Save. Note If the double PIN feature is enabled by your system administrator, you can only use the registration PIN to register a hand- set.
- Page 138 Yealink T5 Series Prime Business Phones User Guide...
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Page 139: Maintaining Your Phone
Maintaining Your Phone Maintaining Your Phone When your phone is unable to operate properly, you need to investigate or troubleshoot issues along with other tasks your system administrator may ask you to perform. Topics Warnings Diagnosing the Network Rebooting Your Phone Resetting to Factory Settings Updating the Phone Configuration Warnings... -
Page 140: Clearing Warnings
Yealink T5 Series Prime Business Phones User Guide 1. Navigate to Menu->Status->Warnings. 2. Select Auto-p credentials failed->Re Provision. On the SIP-T57W phones, tap Auto-p credentials failed. 3. Enter valid provisioning credentials, and select Save. The phone prompts you whether to provision now. -
Page 141: Rebooting Your Phone
Maintaining Your Phone Using the "trace route" method Rebooting Your Phone The improper operation may cause malfunction. If the malfunction occurs, your system administrator may ask you to reboot your phone. Procedure 1. Navigate to Menu->Basic->Reboot. On the SIP-T53W/T53 phones, navigate to Menu->Settings->Basic Settings->Reboot. The phone prompts you whether to reboot the phone. -
Page 142: Updating The Phone Configuration
Yealink T5 Series Prime Business Phones User Guide The phone will be reset successfully after startup. Note Reset of your phone may take a few minutes. Do not power off until the phone has started up successfully. Updating the Phone Configuration Your system administrator may ask you to update the configuration for your phone to apply any changes to system set- tings, which you can do without restarting it. -
Page 143: Appendix - Menu Structure
Appendix - Menu Structure Appendix - Menu Structure For the T57W Phone Note... - Page 144 Yealink T5 Series Prime Business Phones User Guide The menus with gray box are not available when the DECT USB dongle DD10K is not attached to the phone. For the T54W Phone Note The menus with gray box are not available when the DECT USB dongle DD10K is not attached to the phone.
- Page 145 Appendix - Menu Structure For the T53W/T53 Phone Note The menus with gray box are not available when the DECT USB dongle DD10K is not attached to the phone.
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