Page 2: Declaration Of Conformity
Copyright Copyright © 2017 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD. Copyright © 2017 Yealink(Xiamen) Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink(Xiamen) Network Technology CO., LTD.
Page 3: Class B Digital Device Or Peripheral
2. this device must accept any interference received, including interference that may cause undesired operation. Industry Canada (IC) This Class [B] digital apparatus complies with Canadian ICES-003& ICRSS-247 and ICCS-03 Part V Rules. Operation is subject to the following conditions: 1This device may not cause interference.
Page 4 We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to DocsFeedback@yealink.com.
Page 5: Gnu Gpl Information
Yealink SIP-T54S media IP phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.
Page 7: About This Guide
About This Guide About This Guide Thank you for choosing the SIP-T54S media IP phone, which is exquisitely designed to provide business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Multicast Paging and Conference over an IP network.
Page 8 User Guide for the SIP-T54S media IP Phone...
Page 9: Table Of Contents
Table of Contents Table of Contents About This Guide ................v In This Guide ................................v Table of Contents ................. vii Overview ..................1 Hardware Component Instructions ........................1 Icon Instructions ............................... 3 Feature Status Icons............................3 Line Key Icons ................................ 4 Other Icons ................................
Page 10 User Guide for the SIP-T54S media IP Phone Entering Data and Editing Fields........................35 Customizing Your Phone ............. 39 General Settings ..............................39 Wallpaper ................................39 Transparency ..............................42 Screen Saver................................ 43 Power Saving ..............................46 Backlight ................................49 Language................................50 Idle Clock Display ..............................
Page 11: Table Of Contents
Table of Contents Answering Calls ..............................120 Ending Calls ................................122 Redialing Numbers ............................. 122 Recent Call In Dialing ............................122 Auto Answer ................................121 Auto Redial ................................124 Call Completion ..............................125 ReCall ..................................127 Call Mute ................................127 Muting a Call ..............................
Page 12 User Guide for the SIP-T54S media IP Phone Configuring the Intercom Feature on the IP Phone................184 Using Intercom ..............................186 Multicast Paging ..............................187 Sending RTP Stream ............................187 Receiving RTP Stream ........................... 191 Using Multicast Paging ..........................192 Music on Hold ..............................
Page 13: Overview
User Interfaces  Documentations  If you require additional information or assistance with your new phone, contact your system administrator. Hardware Component Instructions The main hardware components of the SIP-T54S media IP phone are the LCD screen and the keypad.
Page 14 User Guide for the SIP-T54S Media IP Phone Hardware component instructions of the SIP-T54S media IP phone are: Item Description Shows information about calls, messages, soft keys, time, date and other relevant data: • Default account • Call information—caller ID, call duration ①...
Page 15: Icon Instructions
Overview Item Description Yealink Wall Mount Quick the reversible tab, refer to Installation Guide for Yealink IP Phones • Picking up the handset from the handset cradle, the hookswitch bounces and the phone connects to the line. ⑫ Hookswitch • Laying the handset down on the handset cradle, the phone disconnects from the line.
Page 16: Line Key Icons
User Guide for the SIP-T54S Media IP Phone Icons Description Recording is paused (Using a USB flash drive) Bluetooth mode is on Bluetooth headset is both paired and connected Wi-Fi connection is successful Wi-Fi connection fails USB flash drive is connected...
Page 17 Overview Icons Description Transfer ReCall Record URL Record Recording starts successfully (Record/URL Record) Multicast Paging Group Listening Paging List Hot Desking Zero Touch Phone Lock Directory Speed Dial Icon indicator (associated with line) Icons Description The private line registers successfully The shared/bridged line registers successfully Registering Register failed...
Page 18 User Guide for the SIP-T54S Media IP Phone Icon indicator (associated with call park/retrieve park) Icons Description Call Park (Park successfully; Call park idle state) Call Park (Park failed) Call Park (Call park ringing state) Retrieve Park Icon indicator (associated with ACD)
Page 19 Overview Icons Description BLF/BLF list ringing state BLF/BLF list callout state BLF/BLF list talking state BLF hold state BLF list call park state BLF/BLF List failed state Icon indicator (associated with a shared line) The local SCA phone indicates the phone is involved in an SCA call, while the monitoring SCA phone indicates the phone is not involved in the SCA call.
Page 20: Other Icons
User Guide for the SIP-T54S Media IP Phone Icon Description For a multi-party call, all the shared line parties participating in this call place the shared line conversation on hold. Icon indicator (associated with a bridged line) The local BLA phone indicates the phone is involved in a BLA call, while the monitoring BLA phone indicates the phone is not involved in the BLA call.
Page 21 Overview Icon Description Secure wireless network signal strength (weak to strong) Not connected Icon indicator (associated with Bluetooth) Icon Description Available Bluetooth headset is connected Available Bluetooth headset is not connected Icon indicator (associated with call recording) Icon Description Recording box is full (Using a record key) A call cannot be recorded (Using a record key) Recording starts successfully (Using a record key)
Page 22: Led Instructions
User Guide for the SIP-T54S Media IP Phone LED Instructions Power Indicator LED LED Status Description Solid red The phone is initializing. Fast-flashing red (300ms) The phone is ringing. Slow-flashing red (1s) The phone receives a voice mail or text message.
Page 23 Overview Line key LED (used as a page switch key) LED Status Description There is a parked call on the line key of the non-current Solid red page. The line receives an incoming call on the line key of the Fast-flashing green non-current page.
Page 24: User Interfaces
LED are configurable via web user interface. You can also customize the BLF key LED status and BLF key behavior. For more information, contact your system administrator. User Interfaces Two ways to customize configurations of your SIP-T54S media IP phone: The user interface on the IP phone. ...
Page 25 Overview bar of a web browser on your PC. The default administrator user name and password are both “admin” (case-sensitive). Note The access to the Advanced settings of the Account or Network via web user interface may be blocked by the web browser (e.g., Chrome, Firebox) if you have installed “Adblock Plus plugin”. The options you can use to customize the IP phone via phone user interface and/or via web user interface are listed in the following table: Options...
Page 26 User Guide for the SIP-T54S Media IP Phone Options Phone User Interface Web User Interface --Dial Plan --Emergency Number --Live Dialpad --Hotline √ Basic Call Features --Recent Call In Dialing --Auto Answer √ --Auto Redial √ --Call Completion √ --ReCall √...
Page 27: Documentations
√ Note The table above lists most of the feature options. Please refer to the relevant sections for more information. Documentations The following table shows documentations available for the SIP-T54S media IP phone. Name Contents Where found Language Basic call features...
Page 28 User Guide for the SIP-T54S Media IP Phone...
Page 29: Getting Started
Entering Data and Editing Fields  If you require additional information or assistance with your new phone, contact your system administrator. Packaging Contents The following components are included in your SIP-T54S media IP phone package: SIP-T54S Media IP Phone ...
Page 30: Optional Accessories
Quick Start Guide  Check the list before installation. If you find anything missing, contact your system administrator. Optional Accessories The following items are optional accessories for your SIP-T54S media IP phone. You need to purchase them separately if required.
Page 31 Power Adapter (5.5mm DC plug)  Wall Mount Bracket  Headset YHS32/YHS33  Wi-Fi USB Dongle WF40  Note We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party accessories may result in reduced performance.
Page 32: Phone Installation
User Guide for the SIP-T54S Media IP Phone Phone Installation If your phone is already installed, proceed to Phone Initialization on page 24. This section introduces how to install the phone: Attach the stand or the optional wall mount bracket...
Page 33 The USB port can also be used to connect the Wi-Fi USB dongle WF40, color-screen expansion module EXP50 and USB headset. The SIP-T54S media IP phone officially supports certain USB headset models. For more Tested headset list compatible with Yealink IP Phone...
Page 34: Power Over Ethernet
Note The IP phone should be used with Yealink original power adapter (5V/2A) only. The use of the third-party power adapter may cause the damage to the phone. Power over Ethernet With the included or a regular Ethernet cable, the SIP-T54S media IP phone can be powered from a PoE-compliant switch or hub.
Page 35: Network Connection
Connecting to the Wireless Network Yealink SIP-T54S media IP phone supports Wi-Fi feature. You can connect your phone to a wireless network. The wireless network is more convenient and cost-effective than wired network. The PC port is unavailable when using wireless network. For more information on how...
Page 36: Phone Initialization
User Guide for the SIP-T54S Media IP Phone Phone Initialization After your phone is powered on, the system boots up and performs the following steps: Automatic Phone Initialization The phone finishes the initialization by loading the saved configuration. The LCD screen displays “Welcome Initializing…Please wait”...
Page 37: Basic Network Settings
Getting Started To view the phone status via web user interface: Open a web browser on your computer. Enter the IP address in the browser’s address bar, and then press the Enter key. (e.g., “http://192.168.0.10” for IPv4 or “http://[2005:1:1:1:215:65ff:fe64:6e0a]” for IPv6). Enter the user name (admin) and password (admin) in the login page.
Page 38 User Guide for the SIP-T54S Media IP Phone To configure the IP mode via phone user interface: Press Menu->Advanced (default password: admin) ->Network->WAN Port. Press , or the Switch soft key to select IPv4, IPv6 or IPv4 & IPv6 from the IP Mode field.
Page 39 Getting Started Press the Save soft key to accept the change or the Back soft key to cancel. You can configure a static IPv6 address for the IP phone. Before configuring it, make sure that the IP mode is configured as IPv6 or IPv4 & IPv6. To configure a static IPv6 address via phone user interface: Press Menu->Advanced (default password: admin) ->Network->WAN Port Press...
Page 40: Wireless Network Settings
User Guide for the SIP-T54S Media IP Phone Wireless Network Settings Wi-Fi is a popular wireless networking technology that uses radio waves to provide wireless high-speed Internet and network connections. You can activate/deactivate the Wi-Fi mode on the IP phone, and then connect your phone to the desired wireless network.
Page 41: Connecting To The Wireless Network
Getting Started Connecting to the Wireless Network Three ways to connect SIP-T54S media IP phone to the wireless network: Manually connect to an available wireless network  Wi-Fi Protected Setup (WPS)  Manually add a wireless network  Manually Connect to an Available Wireless Network To manually connect to a wireless network via phone user interface: Press Menu->Basic->Wi-Fi.
Page 42 WPS can automatically configure a wireless network with a network name (SSID) and strong WPA data encryption and authentication. Two methods supported by Yealink IP phones in the Wi-Fi protected setup: Push Button Configuration (PBC): The user simply has to press WPS key on both the IP ...
Page 43: Viewing The Wireless Network Information
Getting Started Once WPS-PIN setup has completed successfully, the gateway/router’s web interface will prompt success. Note Contact your gateway/router provider for more information. Manually Add a Wireless Network If your gateway/router has SSID broadcast disabled, it might not appear in the scanning results. In that case, you must manually add a wireless network.
Page 44: Managing The Saved Wireless Network
User Guide for the SIP-T54S Media IP Phone If the IP phone is connected to a wireless network successfully, you can also press Menu->Basic->Wi-Fi->Wi-Fi Status to view the connected wireless network information. Managing the Saved Wireless Network Once the IP phone has ever been connected to a wireless network successfully, the wireless network profile will be saved in Known Network(s) list.
Page 45: Disconnecting The Wireless Network Connection
The SIP-T54S media IP phone supports up to 16 accounts. If your phone is not registered, you may have to register it. For more...
Page 46: Idle Screen
User Guide for the SIP-T54S Media IP Phone Idle Screen If the phone has successfully started up, the idle LCD screen is displayed as below. Idle screen description: Name Description This area shows the phone’s default account and feature Status Bar icons.
Page 47: Entering Data And Editing Fields
Getting Started Entering Data and Editing Fields You can enter data and edit fields using the phone keypad. Keypad on the phone provides different characters (or numbers) when using the 2aB, abc, Abc, ABC or 123 input mode. You can change the following input modes to enter data and edit fields on your phone.
Page 48 User Guide for the SIP-T54S Media IP Phone Input Mode Keypad (initials in capitals) To enter or edit data: Do one of the following: If you want to Then you can Press a keypad key one or more times (depending on what input mode you’re in) to enter the...
Page 49 Getting Started If you want to Then you can on the dialing/pre-dialing screen. key: It only provides the pound character #. key: If it is in the uppercase (ABC soft key), lowercase (abc soft key), uppercase and lowercase (Abc soft key) or alphanumeric (2aB soft key) input mode, it will provide the following special characters: *.,?!\-()@/:_;+&%=<>￡$¥...
Page 50 User Guide for the SIP-T54S Media IP Phone...
Page 51: Customizing Your Phone
Customizing Your Phone Customizing Your Phone You can customize your SIP-T54S media IP phone by personally configuring certain settings, for example, contrast, time & date and ring tones. You can add contacts to the phone’s local directory manually or from call history. You can also personalize different ring tones for different callers.
Page 52 In the Upload Wallpaper(480*272) field, click Browse to select the desired picture from your local system. Click Upload to upload the file. The uploaded custom picture will apply to SIP-T54S media IP phone and color-screen expansion module EXP50, and appears in the pull-down lists of Wallpaper and Wallpaper for expansion modules synchronously.
Page 53: Changing The Phone Wallpaper
Customizing Your Phone Deleting the custom picture is configurable via web user interface at the path Settings->Preference. Changing the Wallpaper You can change the phone wallpaper or EXP wallpaper on local or from the connected USB flash drive. Changing the Phone Wallpaper To change the phone wallpaper via phone user interface: Press Menu->Basic->Display->Wallpaper.
Page 54: Transparency
The phone wallpaper will change to the selected picture. Note The SIP-T54S media IP phone screen size is 4.3 inches (Resolution: 480x272). If the size of the custom wallpaper doesn’t meet the IP phone screen size, the wallpaper will be stretched or zoomed out according to the screen size.
Page 55: Screen Saver
Customizing Your Phone The transparency can be configured from the following options: 0%: The DSS key labels and status bar are non-transparent.  20%, 40%, 60% or 80%: The DSS key labels and status bar are translucent.  100%: The DSS key labels and status bar are transparent. ...
Page 56 3. You can configure the phone whether to display the time & date on the screen saver or not. You can configure the screen saver of SIP-T54S media IP phone, and upload custom pictures to set up a screen saver of your picture via web user interface. You can configure the screen saver wait time, screen saver type and screen saver display clock via phone user interface or web user interface.
Page 57: Configuring The Screen Saver
Customizing Your Phone This field appears only if Screensaver Type is set to Custom. The custom picture appears in Screensaver list. You can only delete the custom picture by clicking Del when the desired custom picture is selected in the Screensaver field. Configuring the Screen Saver You can use a picture that is stored on your USB flash drives as screensaver on your phone.
Page 58: Power Saving
User Guide for the SIP-T54S Media IP Phone Press the OK soft key to accept the change. Before adding the custom picture from the USB flash drive, please make sure that the USB flash Note drive has been connected successfully.
Page 59 Customizing Your Phone The IP phone will exit power-saving mode if one of the following phone events occurs: Press any key.  Pick up/hang up the handset.  There is an incoming call.  A new prompt (e.g., missed call, new voice mail or forwarded call). ...
Page 60 User Guide for the SIP-T54S Media IP Phone Configuring the Office Hour Office Hour specifies the starting time and ending time in the office each day. To configure the office hour via web user interface: Click on Settings->Power Saving. Enter the starting time and ending time respectively in the desired day field.
Page 61: Backlight
Customizing Your Phone Enter the desired value in the Off Hours Idle TimeOut field. The default value is 10, you can set to 1-10. Enter the desired value in the User Input Extension Idle TimeOut field. The default value is 10, you can set to 1-30. Click Confirm to accept the change.
Page 62: Language
User Guide for the SIP-T54S Media IP Phone Press , or the Switch soft key to select the desired value from the Active Level field. Press , or the Switch soft key to select the desired value from the Inactive Level field.
Page 63: Idle Clock Display
Customizing Your Phone To change the language for the web user interface: Select the desired language from the pull-down list at the top-right corner of web user interface. Text displayed on the web user interface will change to the selected language. Idle Clock Display The time and date are displayed in the center of LCD screen when the phone is idle by default.
Page 64 User Guide for the SIP-T54S Media IP Phone To configure the SNTP settings via phone user interface: Press Menu->Basic->Time & Date->General->SNTP Settings. Press , or the Switch soft key to select the time zone that applies to your area from the Time Zone field.
Page 65: Administrator Password
Customizing Your Phone The time and date displayed on the LCD screen will change accordingly. To configure the time and date format via phone user interface: Press Menu->Basic->Time & Date->Time & Date Format. Press , or the Switch soft key to select the desired date format from the Date Format field.
Page 66: Key As Send
User Guide for the SIP-T54S Media IP Phone password is “admin”. For security reasons, you should change the default administrator password as soon as possible. To change the administrator password via phone user interface: Press Menu->Advanced (default password: admin) ->Change Password.
Page 67: Phone Lock
Customizing Your Phone Phone Lock You can lock your phone temporarily when you are not using it. This feature helps to protect your phone from unauthorized use. Phone lock consists of the following: The Menu soft key is locked. You cannot access the menu of the Menu Key: phone until unlocked.
Page 68 User Guide for the SIP-T54S Media IP Phone If it is set to other values except 0 (e.g., 5), the phone will be locked when the phone is inactive in idle screen for the designated time (in seconds). Press the Save soft key to accept the change.
Page 69 Customizing Your Phone To unlock the phone via phone user interface: Press any locked key. Enter the desired PIN in the Phone Lock Unlock PIN field. Press the OK soft key to unlock the phone. The icon disappears from the LCD screen. You can long press or wait for a period of time (if configured) to lock the phone again.
Page 70: Audio Settings
User Guide for the SIP-T54S Media IP Phone Audio Settings Volume You can press the Volume key to adjust the ringer volume when the phone is idle or ringing. You can also press the Volume key to adjust the receiver volume of currently engaged audio devices (handset, speakerphone or headset) when the phone is in use.
Page 71: Ring Tones
Customizing Your Phone To adjust the volume when the phone is during a call: Press to adjust the volume of currently engaged audio device (handset, speakerphone or headset). Note You can also press to adjust the volume when playing back the recorded calls. For more information, refer to Playing Back Recorded Calls on page 177.
Page 72 User Guide for the SIP-T54S Media IP Phone To select a ring tone for the account via phone user interface: Press Menu->Basic->Sound->Ring Tones. Press to select the desired account and then press the Enter soft key. Press to select the desired ring tone.
Page 73: Key Tone
Customizing Your Phone To upload a custom ring tone for your phone via web user interface: Click on Settings->Preference. In the Upload Ringtone field, click Browse to locate a ring tone (the file format must be *.wav) file from your local system. Click Upload to upload the file.
Page 74: Contact Management
User Guide for the SIP-T54S Media IP Phone Press , or the Switch soft key to select Enabled or Disabled from the Key Tone field. Press the Save soft key to accept the change or the Back soft key to cancel.
Page 75 Customizing Your Phone To adjust the display order of enabled lists, select the desired list and then click The LCD screen will display the list(s) in the adjusted order. Click Confirm to accept the change. Note The list(s) to access for the Directory soft key is configurable via web user interface only. the directory list(s) via phone user interface: view Press the Directory soft key when the phone is idle.
Page 76: Local Directory
User Guide for the SIP-T54S Media IP Phone Local Directory The built-in phone directory can store the names and phone numbers of your contacts. You can store up to 1000 contacts and 48 groups in your phone's local directory. You can add new groups and contacts, edit, delete or search for a contact, or simply dial a contact number from the local directory.
Page 77: Editing Groups
Customizing Your Phone If Auto is selected, this group will use the ring tone according to the priority: Contact ring tone (refer to Adding Contacts) >Account ring tone (refer to Ring Tones) >Phone ring tone (refer to Ring Tones). If a specific ring tone is selected, this group will use the ring tone according to the priority: Contact ring tone (refer to Adding Contacts) >Group ring tone.
Page 78 User Guide for the SIP-T54S Media IP Phone Press the Option soft key, and then select Detail from the prompt list. Press to highlight the group information and then edit. Press the Save soft key to accept the change or the Back soft key to cancel.
Page 79: Adding Contacts
Customizing Your Phone The LCD screen prompts the following warning: Press the OK soft key to confirm the deletion or the Cancel soft key to cancel. You can also delete all groups by pressing the Option soft key, and then select Delete All. Adding Contacts You can add contacts to the local directory in one of the following ways: Manually...
Page 80 User Guide for the SIP-T54S Media IP Phone Press the Add soft key. Enter the name and the office, mobile or other numbers in the corresponding fields. Press , or the Switch soft key to select the desired account from the Account field.
Page 81: Editing Contacts
Customizing Your Phone Press the Option soft key, and then select Add to Contact from the prompt list. Press the OK soft key. And then enter the contact name. Press the Save soft key to accept the change. The entry is successfully saved to the local directory. Adding Contacts from Remote Phone Book To add a contact to the local directory from remote phone book: Press Menu->Directory->Remote Phone Book.
Page 82: Deleting Contacts
User Guide for the SIP-T54S Media IP Phone The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default. If Local Directory is removed from the directory refer to Directory on page , press Menu->Directory->Local Directory to enter the local directory.
Page 83 Customizing Your Phone The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default. If Local Directory is removed from the directory refer to Directory on page , press Menu->Directory->Local Directory to enter the local directory. Select the desired contact group and then press the Enter soft key.
Page 84 User Guide for the SIP-T54S Media IP Phone You can also click Delete Photo to delete the photo. Note The phone only supports *.png, *.jpg, *.jpeg and *.bmp format files. You can only delete custom photos. To change the custom photo for the contact via web user interface: Click on Directory->Local Directory.
Page 85: Placing Calls To Contacts
Customizing Your Phone Click Edit to accept the change. When you place a call to the contact or receive a call from the contact, the LCD screen will show the contact photo. Placing Calls to Contacts To place a call to a contact from the local directory: Press the Directory soft key.
Page 86: Searching For Contacts
User Guide for the SIP-T54S Media IP Phone The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default. If Local Directory is removed from the directory refer to Directory on page , press Menu->Directory->Local Directory to enter the local directory.
Page 87 Customizing Your Phone Menu->Directory->Local Directory to enter the local directory. Press the Search soft key. Enter a few continuous characters of the contact name or continuous numbers of the contact number (office, mobile or other number) using the keypad. The contacts whose name or phone number matches the characters entered will appear on the LCD screen.
Page 88 User Guide for the SIP-T54S Media IP Phone Click Import XML to import the contact list. The web user interface prompts "The original contact will be covered, continue?". Click OK to complete importing the contact list. To import a CSV contact list file via web user interface: Click on Directory->Local Directory.
Page 89: Blacklist
Customizing Your Phone At least one item should be selected to be imported into the local directory. Click Import to complete importing the contact list. To export a contact list via web user interface: Click on Directory->Local Directory. Click Export XML (or Export CSV). Click Save to save the contact list to your local system.
Page 90 User Guide for the SIP-T54S Media IP Phone Enter the name and the office, mobile or other numbers in the corresponding fields. Press , or the Switch soft key to select the desired account from the Account field. If Auto is selected, the phone will use the default account when placing calls to the contact from the blacklist directory.
Page 91: Remote Phone Book
Customizing Your Phone The LCD screen prompts the following warning: Press the OK soft key to accept the change. For operating instructions on editing, deleting, placing calls to and/or searching for contacts in the blacklist directory, refer to the operating instructions of Editing Contacts on page 69, Deleting Contacts...
Page 92 User Guide for the SIP-T54S Media IP Phone Enter the name in the Display Name field. Enter the desired refresh period in the Update Time Interval(Seconds) field. The default value is 21600. Click Confirm to accept the change. Note An access URL for a remote phone book is configurable via web user interface only.
Page 93: Call History Management
Click Confirm to accept the change. Call History Management The SIP-T54S media IP phone maintains call history lists of Missed Calls, Placed Calls, Received Calls and Forwarded Calls. Each call history list supports up to 100 entries. You can view call history, place a call, add a contact or delete an entry from the call history list.
Page 94: Placing A Call From History Records
User Guide for the SIP-T54S Media IP Phone Placing a Call from History Records To place a call from the call history list: Press the History soft key. Press to switch among All Calls, Missed Calls, Placed Calls, Received Calls and Forwarded Calls.
Page 95: Disabling History Record
Customizing Your Phone The LCD screen prompts “Delete all the call records?”. Press the OK soft key to confirm the deletion or the Cancel soft key to cancel. Disabling History Record To disable history record via phone user interface: Press Menu->Features->Others->General. Press , or the Switch soft key to select Disabled from the History Record field.
Page 96 User Guide for the SIP-T54S Media IP Phone In the Search Source List In Dialing block, select the desired list from the Disabled column and click The selected list appears in the Enabled column. Repeat the step 2 to add more lists to the Enabled column.
Page 97: System Customizations
Phone Installation on page 20. The SIP-T54S IP phone supports three types of headsets: YHS32/YHS33 headset, USB headset Note and Bluetooth headset. You can connect up to three types of headsets at once. The IP phone will use the headset according to the priority: USB/Bluetooth headset>YHS32/YHS33 headset.
Page 98: Headset Prior
User Guide for the SIP-T54S Media IP Phone To deactivate the headset mode: Press again on the phone. The HEADSET key LED goes out and the headset icon disappears from the idle screen. Headset Prior You can use headset in priority when headset prior feature is enabled. This feature is especially useful for permanent or full-time headset users.
Page 99: Bluetooth Headset
Dual headset is configurable via web user interface only. Bluetooth Headset The SIP-T54S media IP phone supports Bluetooth. Bluetooth enables low-bandwidth wireless connections within a range of 10 meters (32 feet). The best performance is in the 1 to 2 meters (3 to 6 feet) range.
Page 100 User Guide for the SIP-T54S Media IP Phone Activating the Bluetooth Mode To activate the Bluetooth mode via phone user interface: Press Menu->Basic->Bluetooth. Press , or the Switch soft key to select On from the Bluetooth field. Press the Save soft key to accept the change.
Page 101 Customizing Your Phone The default PIN is “0000”. Press the OK soft key. The Bluetooth headset is then automatically connected to your IP phone. The Bluetooth icon appears on the LCD screen. With the Bluetooth headset paired and connected, you can use the Bluetooth headset to place and answer calls.
Page 102 User Guide for the SIP-T54S Media IP Phone Device Name: the name of the Bluetooth headset.  MAC Address: the MAC address of the Bluetooth headset.  Editing Device Information To edit device information via phone user interface: Press Menu->Basic->Bluetooth->Edit My Device Information.
Page 103 Customizing Your Phone The Bluetooth headset is disconnected. To connect it to your IP phone again, press the Connect soft key. Deleting the Paired Bluetooth Headset You can delete your Bluetooth headset from your phone. When you delete the Bluetooth headset, it disappears from the Paired Bluetooth Device list.
Page 104: Dss Keys
Bluetooth mode is configurable via web user interface at the path Features->Bluetooth. DSS Keys There are three types of DSS keys: Line Keys, Programable Keys and Ext Keys. Details will be introduced in the following. The SIP-T54S media IP phone supports 27 line keys and 13 programable keys. Line Keys You can assign predefined functionalities to line keys.
Page 105 Customizing Your Phone (Optional.) Enter the string that will appear on the LCD screen in the Label field. (Optional.) Enter the corresponding value in the Value field. (Optional.) Enter the corresponding value in the Extension field. Press the Save soft key to accept the change or the Back soft key to cancel. Line key is configurable via web user interface at the path Dsskey->Line Key.
Page 106 User Guide for the SIP-T54S Media IP Phone The following table lists the page icons to indicate different statuses: Icons Description Fast-flashing: the BLF monitored user receives an incoming call on the non-current page. Solid: there is a parked call on the non-current page.
Page 107 Customizing Your Phone The following figure shows an example of label display when the label length feature is set to Extended: The following figure shows an example of label display when the label length feature is set to Mid-range: The following figure shows an example of label display when the label length feature is set to Default:...
Page 108 User Guide for the SIP-T54S Media IP Phone To configure the label length via web user interface: Click on Dsskey->Line Key. Select Extended from the pull-down list of Label Length. Click Confirm to accept the change. Note Label length feature is configurable via web user interface only.
Page 109 Customizing Your Phone  Group Listening  Zero Touch   Phone Lock  Directory  For the features not listed above, refer to Basic Call Features on page Advanced Phone Features on page 163. For more information, contact your system administrator. Line You can use this key feature to accept incoming calls, place active calls on hold or resume a held call.
Page 110 User Guide for the SIP-T54S Media IP Phone Type (Key Event) Dependencies: Key Type (Voice Mail) Account ID (the account this feature will be applied to) Label (key label displayed on the LCD screen) Value (the voice mail access code) Usage: Press the Voice Mail key to dial out the voice mail access code.
Page 111 Customizing Your Phone Prefix You can use this key feature to add a specified prefix number before the dialed number. Type (Key Event) Dependencies: Key Type (Prefix) Label (key label displayed on the LCD screen) Value (the prefix number) Usage: Press the Prefix key when the phone is idle, the phone will then enter the dialing screen and display the prefix number that you specified in the Value field.
Page 112 User Guide for the SIP-T54S Media IP Phone LDAP You can use this key feature to quickly access a LDAP search screen. Type (Key Event) Dependencies: Key Type (LDAP) Label (key label displayed on the LCD screen) Usage: Press the LDAP key to access the LDAP search screen.
Page 113 Customizing Your Phone Transfer When there is an active call on the phone, you can use this key feature to handle the call differently depending on the transfer mode assigned to the DSS key. Type (Key Event) Dependencies: Key Type (Transfer) Label (key label displayed on the LCD screen) Value (the number you want to transfer to) Usage:...
Page 114 User Guide for the SIP-T54S Media IP Phone Usage: When DND is in phone mode: Press the DND key to enable DND. Press the DND key again to disable DND. When DND is in custom mode: Press the DND key to access the custom DND screen. You can enable or disable DND for one or all accounts.
Page 115 Customizing Your Phone Usage: Press the Zero Touch key to access the zero touch screen. Press the OK soft key within a few seconds. Configure the network parameters in the corresponding fields. Press the Next soft key. Configure the auto provision parameters in the corresponding fields. Press the OK soft key.
Page 116 User Guide for the SIP-T54S Media IP Phone To customize programable keys via web user interface: Click on Dsskey->Programable Key. Customize specific features for these keys. (Optional.) Enter the string that will appear on the LCD screen in the Label field.
Page 117: Account Management
For more information, refer to Account Management You can register one or multiple accounts on the SIP-T54S media IP phone. You can also configure each line key to associate with an account or configure multiple line keys to associate with an account.
Page 118: Default Account
User Guide for the SIP-T54S Media IP Phone Single account: Multiple accounts: To disable an account via phone user interface: Press Menu->Advanced (default password: admin) ->Accounts. Select the desired account and then press the Enter soft key. Select Disabled from the Activation field.
Page 119 Customizing Your Phone Press , or the Switch soft key to select the desired account. Press the Save soft key to accept the change or the Back soft key to cancel. Default account can be set by pressing on the idle screen. It has priority when placing a call.
Page 120: Dial Plan
Dial Plan Dial plan is a string of characters that governs the way your SIP-T54S media IP phone processes the inputs received from your phone keypad. The SIP-T54S media IP phone supports the following dial plan features: Replace Rule ...
Page 121: Replace Rule
Customizing Your Phone The “$” followed by the sequence number of a parenthesis means the characters placed in the parenthesis. The sequence number stands for the corresponding parenthesis. Example: A replace rule configuration, Prefix: "001(xxx)45(xx)", Replace: "9001$145$2". When you dial out "0012354599" on your phone, the IP phone will replace the number with "90012354599".
Page 122: Dial Now
User Guide for the SIP-T54S Media IP Phone Click Add to add the replace rule. When you enter the number “1” using the keypad and then press the Send soft key, the phone will dial out “1234567” instead. Note The valid values for the Account field can be one or more digits among 1-16. Every two digits must be separated by a comma.
Page 123 Customizing Your Phone For more information on the valid values for the Account field, refer to Replace Rule page 109. Click Add to add the dial now rule. When you enter the number “1234” using the keypad, the phone will dial out “1234” automatically without the pressing of any key.
Page 124: Area Code
User Guide for the SIP-T54S Media IP Phone The default value is “1”. Click Confirm to accept the change. Note Time out for dial now rule is configurable via web user interface only. Area Code Area codes are also known as Numbering Plan Areas (NPAs). They usually indicate geographical areas in a country.
Page 125: Block Out
Customizing Your Phone For more information on the valid values for the Account field, refer to Replace Rule 109. page Click Confirm to accept the change. Note The default value of minimum and maximum length is 1 and 15 respectively. Area code is configurable via web user interface only.
Page 126: Emergency Number
User Guide for the SIP-T54S Media IP Phone Click Confirm to add the block out number. Note Block out number is configurable via web user interface only. Emergency Number Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when necessary.
Page 127: Live Dialpad
Customizing Your Phone Live Dialpad You can enable live dialpad feature on the SIP-T54S media IP phone, which enables the IP phone to automatically dial out a phone number without pressing the send key. You can also configure a delay, and then the phone will dial out the phone number automatically after the designated period of time.
Page 128 User Guide for the SIP-T54S Media IP Phone Enter the delay time in the Hotline Delay field. The valid values range from 0 to 10 (seconds) and the default value is “4”. Press the Save soft key to accept the change or the Back soft key to cancel.
Page 129: Basic Call Features
Basic Call Features Basic Call Features The SIP-T54S media IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to someone else, or conduct a conference call.
Page 130 User Guide for the SIP-T54S Media IP Phone Using the speakerphone  Using the headset  You can also dial the number first, and then choose the way you want to speak to the other party. You can also search and dial a contact from local directory, remote phone book or call history.
Page 131 IP phone can handle a maximum of 50 calls at one time. To place multiple calls: You can have more than one call on your SIP-T54S media IP phone. To place a new call during an active call, do one of the following: Press the line key.
Page 132: Answering Calls
User Guide for the SIP-T54S Media IP Phone Answering Calls When you are not in another call, you can answer a call in one of three ways: Using the handset  Using the speakerphone  Using the headset  You can reject incoming calls by pressing the X key or the Reject soft key. You can also activate Note Do Not Disturb mode to ignore the incoming calls without ringing on your phone.
Page 133: Auto Answer
Basic Call Features Press to access the new call. Press or the Answer soft key. The incoming call is answered and the original call is placed on hold. Auto Answer You can use auto answer feature to automatically answer an incoming call using the .
Page 134: Ending Calls
User Guide for the SIP-T54S Media IP Phone Ending Calls To end a call: Do one of the following: If you are using the handset, press , the End Call soft key or hang up the handset. If you are using the headset, press , or the End Call soft key.
Page 135 Basic Call Features To enable recent call in dialing via web user interface: Click on Directory->Setting. Select Enabled from the pull-down list of Recent Call In Dialing. Click Confirm to accept the change. Note Recent call in dialing is configurable via web user interface only. To view placed calls list when the phone is on the dialing screen: Pick up the handset, press the Speakerphone key or press the line key.
Page 136: Auto Redial
User Guide for the SIP-T54S Media IP Phone You can also enter a few continuous characters of the contact name or continuous numbers of the contact number (office, mobile or other number) to search from placed calls list. Auto Redial You can enable auto redial to automatically redial a phone number when the called party is busy.
Page 137: Call Completion
Basic Call Features To use auto redial: When the called party is busy, the following prompt will appear on the LCD screen of the phone: Press the OK soft key to activate auto redial. The following prompt will appear on the LCD screen of the phone: Wait for the designated period of time or press the OK soft key to redial the phone number.
Page 138 User Guide for the SIP-T54S Media IP Phone To configure call completion via phone user interface: Press Menu->Features->Others->Call Completion. Press , or the Switch soft key to select Enabled from the Call Completion field. Press the Save soft key to accept the change or the Back soft key to cancel.
Page 139: Recall
Basic Call Features Press the OK soft key to redial the number. Note Call completion is not available on all servers. For more information, contact your system administrator. ReCall You can press a recall key to place a call back to the last incoming call. To configure a recall key via phone user interface: Press Menu->Features->DSS Keys.
Page 140: Muting A Call
User Guide for the SIP-T54S Media IP Phone your room when auto answer is enabled on your phone. When you mute the phone in an idle state or any other states, the mute key LED illuminates solid red and the icon appears on the status bar.
Page 141: Call Hold/Resume
Basic Call Features To un-mute the microphone while dialing: Press again on the pre-dialing, dialing or calling screen. Note You can also mute the microphone when the IP phone is ringing. Call Hold/Resume You can place an active call on hold. Only one active call can be in progress at any time. Other calls can be made and received while placing the original call on hold.
Page 142: Do Not Disturb (Dnd)
User Guide for the SIP-T54S Media IP Phone Do Not Disturb (DND) You can use DND to reject incoming calls automatically on the phone. The prompt message “n New Missed Call(s)” (“n” indicates the number of missed calls, e.g., 1 New Missed Call(s)) will appear on the LCD screen, and callers will receive a busy message.
Page 143 Basic Call Features To configure the DND mode via web user interface: Click on Features->Forward&DND. In the DND block, mark the desired radio box in the Mode field. Click Confirm to accept the change. Note DND mode is configurable via web user interface only. To activate DND in phone mode: Press the DND soft key when the phone is idle.
Page 144 User Guide for the SIP-T54S Media IP Phone To activate DND in custom mode: Press the DND soft key when the phone is idle. The LCD screen displays a list of accounts on the phone. Press to select the desired account, and then press the Enter soft key.
Page 145 Basic Call Features If you activate DND for the non-default account, only the associated line icon will change If you activate DND for all accounts, all line icons will change to and the icon will appear on the status bar. Note When DND and busy forward are both activated for a specific account, calls to the specific account will be sent to the configured destination number.
Page 146 User Guide for the SIP-T54S Media IP Phone For multiple numbers, enter a comma between every two numbers. Click Confirm to accept the change. When DND is activated on the phone, the phone can still receive incoming calls from the numbers specified in the DND Authorized Numbers field.
Page 147: Call Forward
Basic Call Features Call Forward You can configure your phone to forward incoming calls to another party (static forwarding). You can also forward calls while your phone is ringing (dynamic forwarding). Note When the phone forwards a call, a prompt window will pop up by default. If you want to disable the feature, contact your system administrator for more information.
Page 148 User Guide for the SIP-T54S Media IP Phone In the Forward block, mark the desired radio box in the Mode field. Click Confirm to accept the change. Note Call forward mode is configurable via web user interface only. To activate call forward in phone mode: Press Menu->Features->Call Forward.
Page 149 Basic Call Features (Optional.) Enter the always forward on code or off code respectively in the On Code or Off Code field. b) If you select Busy Forward: Press , or the Switch soft key to select Enabled from the Busy Forward field.
Page 150 User Guide for the SIP-T54S Media IP Phone (Optional.) Enter the no answer forward on code or off code respectively in the On Code or Off Code field. Press the Save soft key to accept the change or the Back soft key to cancel.
Page 151 Basic Call Features (Optional.) Enter the always forward on code or off code respectively in the On Code or Off Code field. You can also activate always forward for all accounts, do the following: Press to highlight the Always Forward field. Press the All Lines soft key.
Page 152 User Guide for the SIP-T54S Media IP Phone You can also activate busy forward for all accounts, do the following: Press to highlight the Busy Forward field. Press the All Lines soft key. The LCD screen prompts “Copy to all lines?”.
Page 153 Basic Call Features The LCD screen prompts “Copy to all lines?”. Press the OK soft key to accept the change or the Cancel soft key to cancel. Press the Save soft key to accept the change or the Back soft key to cancel. If you activate call forward for the default account, the associated line icon will change to and the icon will appear on the status bar.
Page 154 User Guide for the SIP-T54S Media IP Phone If you activate call forward for all accounts, all line icons will change to , and the icon will appear on the status bar. If the forward on code or off code is configured, the IP phone sends the corresponding code to the server when a certain action takes place.
Page 155 Basic Call Features For multiple numbers, enter a comma between every two numbers. Click Confirm to accept the change. When call forward is activated on the phone, the phone cannot forward incoming calls from the numbers specified in the Forward Authorized Numbers field. Forward authorized number is configurable via web user interface only.
Page 156: Dynamic Forwarding
User Guide for the SIP-T54S Media IP Phone Dynamic Forwarding You can manually forward a call to another number while your phone rings. To forward an incoming call to another party: When the phone is ringing, press the Forward soft key.
Page 157 Basic Call Features Enter the number you want to transfer the call to. Press or the Transfer soft key to complete the transfer. If you are using a handset, the transfer can be completed by hanging up the handset. Press the Directory soft key, and then select Local Directory. Select the desired group and search for the contact (Directory should be configured in advance.
Page 158: Semi-Attended Transfer
User Guide for the SIP-T54S Media IP Phone Semi-attended Transfer Before performing a semi-attended transfer (except you use dial number method), make sure that the transfer mode on DSS key is configured as New Call or Attended Transfer. For more...
Page 159: Call Waiting
Basic Call Features Press the Directory soft key, and then select Local Directory. Select the desired group and search for the contact (Directory should be configured in advance. Refer to Directory on page for more information). Press or the Send soft key to dial out. Press the Directory soft key, and then select History.
Page 160: Conference
Note administrator. Local Conference The SIP-T54S media IP phone supports up to 3 parties (including yourself) in a conference call. This is the default method of conference called Local Conference. Note To set up a local conference call, make sure local conference feature is enabled. For more information, contact your system administrator.
Page 161: Network Conference
Press the End Call soft key to drop the conference call. Network Conference You can use network conference feature on the SIP-T54S media IP phone to conduct a conference with multiple participants. This feature allows you to perform the following: Join two calls together into a conference call.
Page 162 User Guide for the SIP-T54S Media IP Phone Invite another party into an active conference call.  To use this feature, contact your system administrator for the network conference URI in advance. To configure network conference via web user interface: Click on Account->Advanced.
Page 163: Call Park/Retrieve
Basic Call Features to the conference. Repeat steps 5 to 7 until you have added all intended parties. The procedures to set up a network conference call on specific servers may be different from introduced above. Contact your system administrator for more information. Call Park/Retrieve You can use call park feature to place a call on hold, and then retrieve the call from another phone in the system (for example, a phone in another office or conference room).
Page 164: Fac Mode
User Guide for the SIP-T54S Media IP Phone Press , or the Switch soft key to select the desired line from the Account ID field. (Optional.) Enter the string that will appear on the LCD screen in the Label field.
Page 165 Basic Call Features Click Confirm to accept the change. If the Park or Retrieve soft key doesn’t appear on the LCD screen, please select Disabled from Note the pull-down list of Custom Softkey via web user interface at path Settings->Softkey Layout. To park a call in FAC mode: During a call, press the Park soft key (You may need to press the More soft key to see the Park soft key) or the call park key (if configured).
Page 166: Transfer Mode
User Guide for the SIP-T54S Media IP Phone If the call is parked successfully, you will hear a voice prompt confirming that the call is parked. The call is parked against the extension you entered. To retrieve a parked call in FAC mode: Do one of the following: If the park retrieve code is not configured, dial the park retrieve code (e.g., *88).
Page 167 Basic Call Features It is configured for the Retrieve soft key. This park retrieve code will also apply to the retrieve park key. Click Confirm to accept the change. Note If the Park or Retrieve soft key doesn’t appear on the LCD screen, please select Disabled from the pull-down list of Custom Softkey via web user interface at path Settings->Softkey Layout.
Page 168: Call Pickup
The phone will retrieve the parked call from the shared parking lot. Call Pickup You can use call pickup to answer someone else’s incoming call on your phone. The SIP-T54S media IP phone supports directed call pickup and group call pickup. Directed call pickup is used for picking up a call that is ringing at a target phone number.
Page 169 Basic Call Features Enter the directed call pickup code in the Directed Call Pickup Code field. Click Confirm to accept the change. To configure the directed call pickup code on a per-line basis via web user interface: Click on Account->Advanced. Select the desired account from the pull-down list of Account.
Page 170: Group Call Pickup
User Guide for the SIP-T54S Media IP Phone press the More soft key to see the DPickup soft key). The DPickup soft key appears on the LCD screen. Press the DPickup soft key on your phone when the target phone receives an incoming call.
Page 171 Basic Call Features Click Confirm to accept the change. To configure the group call pickup code on a per-line basis via web user interface: Click on Account->Advanced. Select the desired account from the pull-down list of Account. Enter the group call pickup code in the Group Call Pickup Code field. Click Confirm to accept the change.
Page 172: Anonymous Call
User Guide for the SIP-T54S Media IP Phone You can also configure a DSS key as a group pickup key via phone user interface or web user interface. Once configured, you can pick up a call by pressing the group pickup key directly. For...
Page 173: Anonymous Call Rejection
Basic Call Features Press the Save soft key to accept the change or the Back soft key to cancel. Anonymous call is configurable via web user interface at the path Account->Basic. To place an anonymous call: Using the specific line on the phone to place a call to phone B. The LCD screen of phone B prompts an incoming call from anonymity.
Page 174 User Guide for the SIP-T54S Media IP Phone (Optional.) Enter the anonymous call rejection on code and off code respectively in the On Code and Off Code field. Press the Save soft key to accept the change or the Back soft key to cancel.
Page 175: Advanced Phone Features
Advanced Phone Features Advanced Phone Features This chapter provides operating instructions for the advanced features of the SIP-T54S media IP phone. Topics include: Busy Lamp Field (BLF)  BLF List  Call Recording  Hot Desking  Intercom  Multicast Paging ...
Page 176 User Guide for the SIP-T54S Media IP Phone Press , or the Switch soft key to select the desired line from the Account ID field. (Optional.) Enter the string that will appear on the LCD screen in the Label field.
Page 177 Advanced Phone Features Select Enabled from the pull-down list of Audio Alert for BLF Pickup. Click Confirm to accept the change. Note Visual and audio alert features are configurable via web user interface only. To configure BLF ring type via phone user interface: Press Menu->Basic->Sound->BLF Ring Type.
Page 178 User Guide for the SIP-T54S Media IP Phone In the following figure, the LCD screen shows an incoming call from 1023 on the monitored line. You can do the following actions: Press the DPickup soft key to pick up the call.
Page 179 Advanced Phone Features Enter the desired pickup code in the Directed Call Pickup Code field. Click Confirm to accept the change. To configure the directed call pickup code on a per-line basis via web user interface: Click on Account->Advanced. Select the desired account from the pull-down list of Account. Enter the desired pickup code in the Directed Call Pickup Code field.
Page 180: Using Blf Feature On The Ip Phone
User Guide for the SIP-T54S Media IP Phone Configuring Transfer Mode on DSS Key When there is an active call on the IP phone, you can handle the active call differently using a BLF key. The phone behavior depends on the configuration of transfer mode via Dsskey with the BLF key.
Page 181 Advanced Phone Features The IP phone dials out the phone number of the monitored user. Transferring a Call to the Monitored User When there is already an active call on the IP phone, you can transfer the active call to the monitored user by pressing the BLF key.
Page 182: Blf List
User Guide for the SIP-T54S Media IP Phone picking up an incoming call, ensure that the directed call pickup code has been configured in advance. To pick up an incoming call when the IP phone is idle: Press the BLF key.
Page 183 Advanced Phone Features You can use the BLF List keys in the following ways: When the monitored user is idle, press the BLF list key to dial out the phone number.  When there is already an active call on the IP phone, you can transfer the active call to the ...
Page 184: Call Recording
BLF List key will directly call the monitored user when he/she receives an incoming call. For more information on pickup code, refer to Call Pickup on page 156. Call Recording The SIP-T54S media IP phone supports local and server recording. If you insert a USB flash drive...
Page 185: Recording Using A Usb Flash Drive
Advanced Phone Features into the USB port on your phone, you can record active calls on your phone. The recordings are saved as *.wav files on your USB flash drive. You can also record active calls by pressing a record key on the phone (refer to Recording Using a Record Key).
Page 186 User Guide for the SIP-T54S Media IP Phone The Start REC soft key controls the recording function, and is available: The free space of USB flash drive is sufficient  When there are one or more calls connected to your IP phone ...
Page 187 Advanced Phone Features Press the More soft key, and then press the Stop REC soft key. The Start REC soft key appears on the LCD screen. Recording stops and the LCD screen prompts “Call has been successfully recorded on USB device”. Press the Start REC soft key to start recording again, the recording will be saved in a new “.wav”...
Page 188 User Guide for the SIP-T54S Media IP Phone If there is insufficient free space (10 minutes left) on the USB flash drive during recording, the LCD screen prompts the following: Press the Cancel soft key to return to the previous screen.
Page 189: Playing Back Recorded Calls
Advanced Phone Features The LCD screen prompts “Call has been successfully recorded on USB device”, the recording icon and recording duration disappear, and the phone returns to the idle screen. Note Unplugging the USB flash drive during a recording call will stop call recording, the recording will be saved on the USB flash drive automatically.
Page 190 User Guide for the SIP-T54S Media IP Phone Press the Play soft key. During the recording playback, you can do the following: Press the Pause soft key to pause the playback. The Play soft key appears on the LCD screen.
Page 191: Recording Using A Record Key
Advanced Phone Features The LCD screen prompts the following warning: Press the OK soft key to confirm the deletion or the Cancel soft key to cancel. Viewing the Storage Space You can view the storage space (e.g., total space, used space, free space) of the USB flash drive on the phone.
Page 192 User Guide for the SIP-T54S Media IP Phone The Record and URL Record keys control the recording function, and are available: During an active call  When calls are on hold or muted  During a blind or attended transfer ...
Page 193: Hot Desking
Advanced Phone Features Enter the URL (e.g., http://10.1.2.224/phonerecording.cgi) in the URL Record field. Press the Save soft key to accept the change or the Back soft key to cancel. URL record key is configurable via web user interface at the path Dsskey->Line Key. Recording a Call To record a call: Press the record key or URL record key during a call.
Page 194 You can use hot desking on the SIP-T54S media IP phone to log out of existing accounts and then log into a new account. As a result, many users can share the phone resource at different times.
Page 195: Intercom
Advanced Phone Features The LCD screen prompts the following warning: Press the OK soft key, registration configurations of all accounts on the phone will be cleared immediately. The login wizard will be displayed as below: Enter the login information in each field. Press the Save soft key to login or the Back soft key to cancel.
Page 196: Configuring The Intercom Feature On The Ip Phone
Intercom key is configurable via web user interface at the path Dsskey->Line Key. Incoming Intercom Calls The SIP-T54S media IP phone supports automatically to answer an incoming intercom call by default. The phone automatically plays a warning tone when it receives an incoming intercom call.
Page 197 Advanced Phone Features Intercom Description Feature Intercom Mute Enable or disable the IP phone’s microphone for intercom calls. Enable or disable the IP phone to play a warning tone when it receives an Intercom Tone incoming intercom call. Enable or disable the IP phone to automatically answer an incoming Intercom Barge intercom call while there is already an active call on the phone.
Page 198: Using Intercom
User Guide for the SIP-T54S Media IP Phone To configure intercom features via phone user interface: Press Menu->Features->Intercom. Make the desired changes. Press the Save soft key to accept the change or the Back soft key to cancel. Intercom features are configurable via web user interface at the path Features->Intercom.
Page 199: Multicast Paging
You can specify up to 31 multicast listening addresses and channels. The following describes 31 paging channels: 0: You can broadcast audio to channel 0. Note that the Yealink IP phones running old  firmware version (old paging mechanism) can be regarded as listening to channel 0. It is the default channel.
Page 200 User Guide for the SIP-T54S Media IP Phone Enter the multicast IP address and port number (e.g., 224.5.6.20:10008) in the Value field. The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255. Enter the desired channel in the Channel field.
Page 201 Advanced Phone Features The default tag is Empty if it is not configured before. Press the Option soft key, and then select the Edit from the prompt list. Enter the multicast IP address and port number (e.g., 224.5.6.20:10008) in the Address field. The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255.
Page 202 User Guide for the SIP-T54S Media IP Phone The LCD screen prompts “Delete selected paging group?”. Press the OK soft key to accept the change or the Cancel soft key to cancel. If you want to delete all paging groups, you can press the Delete All soft key.
Page 203: Receiving Rtp Stream
Advanced Phone Features Receiving RTP Stream You can configure the phone to receive a Real Time Transport Protocol (RTP) stream from the pre-configured multicast address(es) and channel(s) without involving SIP signaling. You can specify up to 31 multicast addresses and channels that the phone listens to on the network. Note RTP stream is listened in the hands-free (speakerphone) mode by default.
Page 204: Using Multicast Paging
User Guide for the SIP-T54S Media IP Phone To configure multicast listening addresses via web user interface: Click on Directory->Multicast IP. Select the desired value from the pull-down list of Paging Barge. Select the desired value from the pull-down list of Ignore DND Select the desired value from the pull-down list of Paging Priority Active.
Page 205: Music On Hold
Advanced Phone Features The following figure shows a multicast RTP session on the phone: You can do the following: To place the current multicast RTP session on hold, press the Hold soft key.  The sender’s phone places the multicast RTP session on hold and receiver’s phone releases the session.
Page 206: Automatic Call Distribution (Acd)
ACD on the SIP-T54S media IP phone allows the ACD system to distribute large volumes of incoming calls to...
Page 207 Advanced Phone Features the registered ACD users. To use this feature, you should configure an ACD key in advance. For more information on ACD key icon indicators, refer to Icon Instructions on page 3. Note Make sure ACD is enabled on your IP phone. For more information, contact your system administrator.
Page 208: Shared Call Appearance (Sca)
User Guide for the SIP-T54S Media IP Phone After configuring an ACD key, you can press the ACD key to log into the . After ACD system logging in, you are ready to receive calls from the . You can press the ACD key to ACD system show your current ACD user status.
Page 209: Configuring Sca Feature On The Ip Phone
Advanced Phone Features Configuring SCA Feature on the IP Phone You can configure a primary account on the IP phone and other alternate accounts on the other IP phones. In a SCA Hybrid Key System scenario, you can automatically assign multiple DSS keys with Line type for a registered shared line on the phone (If auto linekeys feature is enabled).
Page 210 User Guide for the SIP-T54S Media IP Phone Auto LineKeys is you can automatically assign multiple DSS keys with Line type enabled, for a registered shared line on the phone. Click Confirm to accept the change. To configure the shared line settings and the number of line key on phone A via web user interface: Register the primary account 4603.
Page 211 Advanced Phone Features Click on Advanced, and then select Shared Call Appearance from the pull-down list of Shared Line. Enter the desired number in the Number of line key field. This field appears only if Auto Linekeys is enabled. The default value is 1. In this example, the value is set to 2. Click Confirm to accept the change.
Page 212 User Guide for the SIP-T54S Media IP Phone (Enter the primary account 4603 in the Register Name field.) Click on Advanced, select Shared Call Appearance from the pull-down list of Shared Line. Enter the desired number in the Number of line key field.
Page 213 Advanced Phone Features The default value is 1. In this example, the value is set to 2. Click Confirm to accept the change. The phone B will automatically configure the line keys from the first unused DSS key, according to the configured number in the Number of line key field. Configuring private hold soft key or private hold key Public hold allows any shared line to retrieve the held call.
Page 214 User Guide for the SIP-T54S Media IP Phone The PriHold appears in the Selected Softkeys column. Click Confirm to accept the change. Note Configuring the private hold soft key may affect the softkey layout in the Talking state. Contact your administrator for more information.
Page 215: Using Sca Feature On The Ip Phone
Using SCA Feature on the IP Phone This section provides you with detailed information on using the SIP-T54S media IP phone in a SCA Hybrid Key System scenario. In a SCA Hybrid Key System scenario, the status of the line key LED which associates with a shared line will change.
Page 216 User Guide for the SIP-T54S Media IP Phone Placing Calls You can have one call or multiple calls on the shared line. To place a call on the shared line: Do one of following: Enter the desired number using the keypad when the phone is idle. Press , or the Send soft key.
Page 217 Advanced Phone Features Press the line key 1, or the Answer soft key on phone B. The LED indicators of the line key 1 on phone A will illuminate solid red and phone B will illuminate solid green. To answer multiple calls on the shared line: An incoming call arrives on the shared line when there is an active call on phone A’s line key 1.
Page 218 User Guide for the SIP-T54S Media IP Phone The LED indicators of the line key 2 on phone A will illuminate solid red and phone B will illuminate solid green indicating that there is an active call on the line key 2. Meanwhile, The LED indicators of the line key 1 phone A will illuminate solid green and phone B will illuminate solid red indicating that there is an active call on the line key 1.
Page 219: Retrieving A Held Call
Advanced Phone Features Retrieving a Held Call To retrieve a call placed on public hold: You can retrieve the public held call on either phone A or phone B. To retrieve the call on phone A: Press the line key with the slow-flashing green LED indicator, or the Resume soft key.
Page 220 User Guide for the SIP-T54S Media IP Phone The Cancel, Call Pull, New Call and Barge In soft keys appear on the LCD screen of phone Press the Barge In soft key to interrupt the active call of phone A.
Page 221 Advanced Phone Features The Cancel, Call Pull, New Call and Barge In soft keys appear when the active call is highlighted. Press the Barge In soft key to interrupt the active call of phone A. Party B may hear a warning tone and then set up a conference call with the other parties of the active call.
Page 222: Bridged Lines Appearance (Bla)
User Guide for the SIP-T54S Media IP Phone Press the Call Pull soft key. The active call has been retrieved from the phone A successfully. If there is a held call between phone A and phone C, do the following: Long press the desired line key on phone B.
Page 223: Configuring Bla Feature On The Ip Phone
Advanced Phone Features Configuring BLA Feature on the IP Phone You can share a BLA number on two or more phones. For example, phone A registers the account 14019833020 and assigns BLA number, phone B registers the account 10462190020 and assigns BLA number, phone C registers the account 14755608020. Phone A and phone B share the BLA number 14084588327.
Page 224 User Guide for the SIP-T54S Media IP Phone Click on Advanced, and then select Draft BLA from the pull-down list of Shared Line. Enter the desired number in the BLA Number field. Click Confirm to accept the change. To register an account and configure BLA feature on phone B via web user interface:...
Page 225: Using Bla Feature On The Ip Phone
Using BLA Feature on the IP Phone This section provides you with detailed information on using the SIP-T54S media IP phone in a BLA scenario. In a BLA scenario, the status of the line key LED which associates with a bridged line will change.
Page 226 User Guide for the SIP-T54S Media IP Phone Press the line key when the phone is idle to enter the dialing screen. Enter the desired number using the keypad and then press , or the Send soft key. The phone will dial the entered number.
Page 227: Messages
Messages Short Message Service (SMS) You can send and receive text messages using the SIP-T54S media IP phone. New text messages can be indicated both acoustically and visually. When receiving a new text message, the phone will play a warning tone. The power indicator LED will slowly flash red, and the LCD screen will prompt “n New Text Message(s)”...
Page 228 User Guide for the SIP-T54S Media IP Phone You can store text messages in your phone’s Inbox, Sentbox, Outbox or Draftbox. Each of the boxes can store up to 100 text messages. If the number of the text messages in one box is more than 100, the phone will directly delete the oldest text message in the box.
Page 229 Advanced Phone Features Press the Send soft key to send the message or the Back soft key to cancel. Sending a text message via web user interface at the path Features->SMS. is configurable To reply a text message: Press Menu->Message->Text Message->Inbox. Select the desired message and then press the Reply soft key.
Page 230: Voice Mail
Voice Mail You can leave voice mails for someone else using the SIP-T54S media IP phone. You can also listen to voice mails that are stored in a voice mailbox. This feature is set up on the server side. It not available on all servers.
Page 231: Message Waiting Indicator (Mwi)
LED slowly flashes red. This will be cleared when you retrieve all voice mails or delete them. The MWI service is unsolicited for some servers, so the SIP-T54S media IP phone only handles the MWI messages sent from the server. But for other servers, the MWI service is solicited, so the SIP-T54S media IP phone must enable subscription for MWI.
Page 232 User Guide for the SIP-T54S Media IP Phone The MWI subscription parameters you need to know: Options Description Enable or disable a subscription for MWI service. Subscribe for MWI Period of MWI subscription. The IP phone sends a refresh MWI Subscription Period SUBSCRIBE request before initial SUBSCRIBE expiration.
Page 233 Advanced Phone Features Select the desired account from the pull-down list of Account. Select Enabled from the pull-down list of Subscribe for MWI. Select Enabled from the pull-down list of Subscribe MWI To Voice Mail. Enter the desired voice mail number in the Voice Mail field. Click Confirm to accept the change.
Page 234 User Guide for the SIP-T54S Media IP Phone...
Page 235: Regulatory Notices
Without prior written consent, no organization or individual is permitted to make  any change to the structure or the safety design of the device. Yealink is under no circumstances liable to consequences or legal issues caused by such changes.
Page 236 User Guide for the SIP-T54S Media IP Phone Please do not place heavy objects on the device in case of damageand deformation  caused by the heavy load. Keep at least 10 cm between the device and the closest object for heat dissipation.
Page 237: Appendix
Appendix Appendix Appendix A – Time Zones Time Zone Time Zone Name Samoa United States-Hawaii-Aleutian, United States-Alaska-Aleutian -9:30 French Polynesia United States-Alaska Time Canada(Vancouver,Whitehorse), Mexico(Tijuana,Mexicali), United States-Pacific Time Canada(Edmonton,Calgary), Mexico(Mazatlan,Chihuahua), United States-MST no DST, United States-Mountain Time Canada-Manitoba(Winnipeg), Chile(Easter Islands), Mexico(Mexico City,Acapulco), United States-Central Time Bahamas(Nassau), Canada(Montreal,Ottawa,Quebec), Cuba(Havana), United States-Eastern Time...
Page 238 User Guide for the SIP-T54S Media IP Phone Time Zone Time Zone Name Japan(Tokyo), Korea(Seoul), Russia(Yakutsk,Chita) +9:30 Australia(Adelaide), Australia(Darwin) Australia(Brisbane), Australia(Hobart), Australia(Sydney,Melboume,Canberra), Russia(Vladivostok) +10:30 Australia(Lord Howe Islands) New Caledonia(Noumea), Russia(Srednekolymsk Time) +11:30 Norfolk Island New Zealand(Wellington,Auckland), Russia(Kamchatka Time) +12:45 New Zealand(Chatham Islands)
Page 239: Appendix B - Menu Structure
Appendix Appendix B – Menu Structure...
Page 240 User Guide for the SIP-T54S Media IP Phone...
Page 241: Index
Index Index Changing the Wallpaper About This Guide Conference Accessing the Remote Phone Book Configuring a BLF Key Account Management Configuring a Record Key Account Registration Configuring a URL Record Key Activating the Bluetooth Mode Configuring an Access URL Activating the Wi-Fi Mode Configuring an Intercom Key Adding a Contact to the Local Configuring BLA Feature on the IP Phone...
Page 242 User Guide for the SIP-T54S Media IP Phone Editing Groups Message Waiting Indicator (MWI) Emergency Number Messages Enabling the Power Saving Multicast Paging Ending Calls Multiple Line Keys per Account Entering Data and Editing Fields Music on Hold Ext Keys...
Page 243 Index Safety Instructions Screen Saver Search Source List in Dialing Searching for Contacts Semi-attended Transfer Sending RTP Stream Service Agreements Shared Call Appearance (SCA) Short Message Service (SMS) Static Forwarding System Customizations Table of Contents Time & Date Transfer Mode Transferring a Call to the Monitored User Transparency Uploading Contact Photos...

Yealink SIP-T54S User Manual

About this Guide

Table of Contents

Overview

Getting Started

Customizing Your Phone

Basic Call Features

Advanced Phone Features

Regulatory Notices

Appendix

Appendix A - Time Zones

Appendix B - Menu Structure

Index

Quick Links

Related Manuals for Yealink SIP-T54S

Summary of Contents for Yealink SIP-T54S

Table of Contents