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FindMe™
Configuring FindMe
Standard FindMe User Policy uses the VCS's own local FindMe
manager, but advanced deployments can connect to a third-party
manager.
To configure FindMe:
•
Applications > FindMe > Configuration.
You are taken to the FindMe Configuration page.
xConfiguration Policy FindMe
•
FindMe mode
Determines whether or not FindMe is enabled, and if a third-party
manager is to be used.
Off: disables FindMe.
On: enables FindMe and uses the VCS's local FindMe manager.
Third Party Manager: enables FindMe and uses a FindMe
manager located on an off-box system. This feature is intended
for advanced deployments with third-party integrators.
Call Policy is always applied regardless of the FindMe
mode.
The following options apply when FindMe mode is On:
Caller ID
Determines how the source of an incoming call is presented to
the callee.
Incoming ID: displays the address of the endpoint from which the
call was placed.
FindMe ID: displays the FindMe ID associated with the
originating endpoint's address. This means that if the recipient
subsequently returns that call, all the devices associated with
that FindMe account will be called. For H.323 calls placed
through an ISDN gateway, the E.164 Phone number associated
with the FindMe account is signaled instead as that is a more
appropriate number to dial when returning the call. Note that the
ISDN gateway must be registered to the same VCS as the call
recipient.
Overview and
System
Introduction
status
configuration
D14049.07
March 2010
Enabling FindMe on the VCS
Device creation message
The text entered here is displayed to users when they add a
device to their FindMe configuration. It can be used to provide
information about how to format the device address or number,
for example any dial prefixes that must be included.
A limited set of HTML markup is supported in the message which
is previewed in the window at the bottom of the page when you
click Save. The following tags (without any attributes) are allowed:
b i tt big small strike s u em strong cite dfn
samp kbd var abbr acronym sub sup ins del br
<a href="..."> is also supported, but the URL can only contain
A-Z 0-9, dot, "?" "=" and "%"; note that the URL is relative to the
current page so you must prefix it with, for example, http:// if you
want to refer to an external site.
An example message could be:
Phone numbers: use the prefix <b>9</b>
Endpoints: use the suffix <b>@video.test.com</b>
The following options apply when FindMe mode is Third Party
Manager:
Protocol
The protocol used to connect to the third-party manager.
Address
The IP address or domain name of the third-party manager.
Path
The URL of the third-party manager.
Username
The username used by the VCS to log in and query the third-party
manager.
Password
The password used by the VCS to log in and query the third-party
manager.
VCS
Zones and
Clustering and
configuration
neighbors
peers
Call
Bandwidth
processing
control
147
TANDBERG
VIDEO COMMUNICATION SERVER
Searching for FindMe accounts
The User search page lets you search for user accounts by their
related FindMe details such as a FindMe ID or device alias.
This search feature is useful if, for example, you have a device
alias but do not know to whom it belongs, or you have a URI and
are not sure if it is a FindMe ID or a device alias.
To search for a user account:
•
Applications > FindMe > Search
Enter the FindMe ID, username, device address or number
you want to search for and click Search. Note that the search
process performs an exact match against the value entered here
— "contains" and wildcard searches are not supported.
All matching user accounts are listed. You can review an
account's details by clicking View/Edit. See
accounts
for more information.
Note that if you are part of a large enterprise with, for example,
TMS managing several VCS clusters, the search may find users
and devices in other VCS clusters. You can only view (and not
edit) the details of accounts that are not managed in your
cluster. See
Clustering and FindMe
for more information.
Principal devices
A user's account should be configured with one or more principal
devices. These are the main devices associated with that
account.
Users are not allowed to delete or change the address of their
principal devices; they can only change the Device name. or
Picture. This is to stop users from unintentionally changing their
basic FindMe configuration.
Principal devices are also used by the VCS to decide which
FindMe ID to display as a Caller ID if the same device address is
associated with more than one FindMe ID.
Only an administrator (and not users themselves) can configure
which of a user's devices are their principal devices. See
Maintaining user
accounts.
Firewall
Applications
Maintenance
traversal
ADMINISTRATOR GUIDE
Maintaining user
Appendices
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