TANDBERG S3.1 Administrator's Manual
TANDBERG S3.1 Administrator's Manual

TANDBERG S3.1 Administrator's Manual

Content server
Table of Contents

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Content
Server
ADMINISTRATOR
GUIDE
Version S3.1
May 2008
Table of
TCS
Backing up and
Administrator
Conference
View
Introduction
Installation
Quick Setup
Appendices
Contents
Administration
Restoring
Settings
Setup
Conferences
1
D13898.06
MAY 2008

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Summary of Contents for TANDBERG S3.1

  • Page 1 Content Server ADMINISTRATOR GUIDE Version S3.1 May 2008 Table of Backing up and Administrator Conference View Introduction Installation Quick Setup Appendices Contents Administration Restoring Settings Setup Conferences D13898.06 MAY 2008...
  • Page 2: Table Of Contents

    Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Adding Users ... 49 Adding Users Under Local Authentication ... 49 Adding Users or Groups Under Domain or LDAP Authentication ... 49 Adding Users Manually ... 49 Adding Users Automatically ...
  • Page 3: Storage

    Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Creating New Aliases ... 95 About Creating New Aliases ... 95 An Overview of the Options... 95 Creating a New Recording Alias ... 96 About Recording Aliases ... 96 An Overview of the Options...
  • Page 4: Tandberg Content Server

    Playback of Windows Media Content in Mozilla Firefox ... 128 Recommended Player Versions ... 128 Appendix 3: Recording Templates at a Glance ... 129 Appendix 4: TANDBERG Content Server Port Assignment ... 130 Contact Information ... 131 Backing up and...
  • Page 5: Introduction

    Content Server Introduction The TANDBERG Content Server provides users with a quick and We recommend that you check out the TANDBERG web site regularly for updated versions of this manual: http://www.tandberg.com/support/documentation.php Table of Introduction Installation Quick Setup Contents D13898.06 MAY 2008 easy way to record video meetings and view them live or on demand.
  • Page 6: Features At A Glance

    Features at a Glance The TANDBERG Content Server provides users Authentication with a quick and easy way to record video • Support for local, LDAP and domain meetings and view them live or on demand from authentication. their computers. •...
  • Page 7: Legal Notices

    TANDBERG is a registered trademark THE OpenSSL SOFTWARE IS PROVIDED BY THE of TANDBERG ASA and/or its subsidiaries in the Open SSL PROJECT “AS IS” AND ANY EXPRESSED United States and/or other countries. OR IMPLIED WARRANTIES, INCLUDING, BUT...
  • Page 8: Philip Pedersens Vei 22

    Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE This TANDBERG product is covered by one or more of the following patents: US7,136,577 US6,590,603 US7,283,588 EP01953201 GB1338127 Other patents pending View http://www.tandberg.com/tandberg_pm.jsp for updated list.
  • Page 9: Administrator Settings

    D 13898.04 DECEMBER 2006 D13898.06 MAY 2008 Introduction Installation Quick Setup Operation Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER USER GUIDE TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Administrator Conference View Appendices Settings Setup Conferences View Appendices...
  • Page 10: Safety Instructions

    If the apparatus fails to operate in accordance with the operating instructions. Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Accessories • Use only accessories specified by the manufacturer, or sold with the apparatus. Communication Lines •...
  • Page 11: Environmental Issues

    TANDBERG provides recycling information on request for all types of new equipment put on the market in Europe after 13 August 2005. Please contact TANDBERG and provide the following details for the product for which you would like to receive recycling information: •...
  • Page 12: Backing Up And

    (We declare here that the subject product is A Class ITE WARNING: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Company Name TANDBERG Signature/ Stamp Backing up and Administrator Administration...
  • Page 13: Installation

    Content Server. Observe that for security reasons we strongly recommend that you change the IP address from DHCP to static as soon as the unit is in production. Backing up and Administrator Administration Restoring Settings TANDBERG Conference View Appendices Setup Conferences CONTENT SERVER ADMINISTRATOR GUIDE...
  • Page 14: Preparing For Use

    MAY 2008 Rack Mounting (optional)  Before starting the rack mounting please Disconnect the AC power cable, if make sure the TANDBERG Content Server applicable. is placed securely on a hard flat surface.  Attach the brackets to the Content Server Insert the Content Server into a 19”...
  • Page 15: Ip Address Setting Configuration

    <IP address> To Commands DNS (Alternate) <IP address> To Version Info Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Select Type: DHCP Static Save Changes? Edit Address 000.000.000.000 Save Changes? Edit Subnet 000.000.000.000 Save Changes? Edit Gateway 000.000.000.000...
  • Page 16: Examples Of Front Panel Operation

    IP Setting submenu (e.g. Default Gateway) first. Return to leave a menu undoing any changes. This will also take you back to the IP Settings menu. Conference View Appendices Setup Conferences TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Enter will...
  • Page 17: Quick Setup

    Please note that as a security precaution, you should change the administrative password at setup time and before the Content Server is used in production. Backing up and Administrator Administration Restoring Settings TANDBERG Conference View Appendices Setup Conferences CONTENT SERVER ADMINISTRATOR GUIDE...
  • Page 18: Basic H.323 Services Setup

    Basic H.323 Services Setup About Basic H.323 Services A quick basic setup of your TANDBERG Content  Server includes: Setting up H.323 services via the Content Server interface. Making a test call recording. Changing the administrator password and setting up server date and time on the Windows Server.
  • Page 19: Step 2 - Call Recording Test

    Basic H.323 Services Setup About Basic H.323 Services A quick basic setup of your TANDBERG Content  Server includes: Setting up H.323 services via the Content Server interface (described on the previous page). Making a test call recording. Changing the administrator password and...
  • Page 20: Step 3 -Web Server Setup

    Basic H.323 Services Setup About Basic H.323 Services A quick basic setup of your TANDBERG Content  Server includes: Setting up H.323 services via the Content Server interface (described two pages back). Making a test call recording (described on the previous page).
  • Page 21: Tcs Administration

    The Operation section contains important information about: Recommended Next Steps in Setting up Your Content Serve Product Registration and Security Update Shutting Down and Restartin Restoring to Default Setting Backing up and Administrator Administration Restoring Settings TANDBERG Conference View Appendices Setup Conferences CONTENT SERVER ADMINISTRATOR GUIDE...
  • Page 22: Recommended Next Steps In Setting Up Your Content Server

    Register your Content Server using You need to register the Content Server if you would like to be contacted when updates to the TANDBERG Content Server be- ou need to register the Content Server if you would like to be contacted when updates to the TANDBERG Content Server be- the Registration Card come available.
  • Page 23: Product Registration And Security Updates

    Each TANDBERG Content Server is shipped with a self signed certificate issued by TANDBERG, which is valid for a year. As TANDBERG is not a trusted Certificate Authority, when users try to log in to the Content Server, most browsers will display a message that the identity of the site could not be verified.
  • Page 24: Shutting Down And Restarting

    Config Restore Display information on the version currently installed. Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG ADMINISTRATOR GUIDE Restarting the Content Server Press Enter to display the Main Menu screen From the Main Menu screen, use the Down...
  • Page 25: Restoring To Default Settings

    Restart and Shutdown Restart? are described on the previous page. Shutdown? - Restore Defaults - Full Restore Config Restore Conference View Appendices Setup Conferences TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE to confirm your selection. Down arrow to select Full Restore? Config Restore?
  • Page 26: Backing Up And Restoring The Content Server

    This section describes the backup and restore procedures for the TANDBERG Content Server. Please note that scheduled backup functionality is only available in version 2.3 or higher. This document covers version 3 of the TANDBERG Content Server Adminstrator Guide. Backing up and Administrator...
  • Page 27: Backing Up Your Content Server

    Microsoft Windows Server 2003 Service Pack 2 on the TANDBERG Content Server. You will need a USB Hard drive with enough space for all files to be backed up. Check the total size of the files to be backed up on your Content Server (in My Computer).
  • Page 28: Administrator Guide

    Finish to start your backup. Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE  From the Items to back up screen, select the check boxes next to: Local Disk [C:], Local Disk [E:] System State The backup process takes approximately 10 minutes per 5 GB of data.
  • Page 29: Scheduling Backups

    Local Disk [C:], Local Disk [E:] and System State. Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE  Click on the Add Job button.  From the...
  • Page 30: Administrator Guide

    Set Schedule button to make your scheduling selections. Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE  From the How to Backup screen, select Verify data after backup. Example settings are shown in this screenshot.
  • Page 31: Administrator Guide

    The Scheduling Backup Procedure cont. The below screen, information. Click on Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG ADMINISTRATOR GUIDE Completing the Backup or Restore Wizard, will summarize your backup Finish to schedule the backup View Appendices Conferences CONTENT SERVER...
  • Page 32: Restoring Your Content Server From Backup

    Introduction Installation Quick Setup Contents D13898.06 MAY 2008 The Restoring Procedure  Uninstall the TANDBERG Content Server. From Control Panel, open Add or Remove Programs. Select TANDBERG Content Server and click on Change. At the following screen, select the Remove option.
  • Page 33: Administrator Guide

    System State Acknowledge the following warning about System State restore. Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE  Click on Advanced… from the following screen, Completing the Backup or Restore Wizard. From the...
  • Page 34: Administrator Guide

    YOU MUST RESTART THE COMPUTER AFTER THE RESTORE PROCESS. Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The progress of the restore is shown on screen. View Appendices Conferences...
  • Page 35: Administrator Settings

    This section describes all the options that appear under the Administrator Settings menu of the web interface. These options allow you to configure the various settings and functions of the Content Server. Backing up and Administrator Administration Restoring Settings TANDBERG Conference View Appendices Setup Conferences CONTENT SERVER ADMINISTRATOR GUIDE...
  • Page 36: Accessing Administrator Settings

    Factory default user name for the local administrator administrator account is and factory default password is TANDBERG. It is strongly recommended that you change the administrative password at setup time and before the Content Server is used for production.
  • Page 37: Site Settings

    Gatekeeper Settings section. Advanced H.323 Settings section. SIP Settings section. If the TANDBERG Content Service is recording calls at the time, the site setting interface will indicate this and all site settings will be disabled except for the Restart Service button.
  • Page 38: System Information

    System Name. Enter the name for the Content Server. The System Name is used in the TANDBERG Management Suite to identify added Content Servers. It is not the same as the S2 “System Name” as that was the H.323 ID.
  • Page 39: Gatekeeper Settings

    MAY 2008 Gatekeeper Settings Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Restart Service (see Site Settings) will terminate calls that are currently live (that is, the calls will be ended and conferences will not be available for on demand playback).
  • Page 40: The Advanced H.323 Settings

    IP address: • Port 1720 • The port range specified by the Port Range field, eg. 3230 to 3270. Please contact your TANDBERG representative or authorized reseller for more information. View Appendices Conferences...
  • Page 41: Sip Settings

    MAY 2008 SIP Settings Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Status: Displays the status of Content Server registration with the SIP registrar. Registrations: Displays all Aliases that are registered to the SIP registrar.
  • Page 42: About Authentication

    Content Server, otherwise the existing security policies may prevent the server from functioning correctly. Please contact These are each explained in the section that your authorized TANDBERG reseller or partner for details of the recommended security policy settings. follows.
  • Page 43: Authentication Settings

    Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Add LDAP Server. Allows you to add up to four additional servers that the Content Server will look up to authenticate users. This button is only active if you have selected Domain or LDAP as the authentication mode.
  • Page 44: Ldap Server Settings

    Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE User DN. This is the LDAP identifier of the account in your domain which the Content Server will use to identify the user who is trying to log in. This account must have read membership privileges, that is, privileges to retrieve users’...
  • Page 45: Api

    If integration with TMS is required. • If the API is used for customized integration with other systems. Refer to the TANDBERG Content Server API Documentation for details of available API calls. If neither of the cases above applies, the API can be disabled.
  • Page 46: User Properties

    Allow access to all users checkbox selected in Conference permissions. Table of Introduction Installation Quick Setup Contents D13898.06 MAY 2008 User Properties Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE View Appendices Conferences...
  • Page 47: System Defaults

    System Defaults Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Default Media Servers. Servers specified in this section will be used by default in new templates. • Live Windows Media. The Local Windows Media Streaming Server is used by default.
  • Page 48: Users

    Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE There may be too many users to be displayed on a single page with the selected number of users displayed per page. Go to the other pages here.
  • Page 49: Tandberg Content Server Administrator Guide

    User Role for these members to Admin. The highest user role will be applied. Site Settings Conference View Appendices Setup Conferences TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Domain LDAP Site Settings. next to their user name in Owner Users...
  • Page 50: Adding Users

    Adding Administrators, Owners and Users Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE To ensure users have the right privileges, enter user names in the correct text field: • Users entered in the Administrators text field will have administrative privileges.
  • Page 51: Templates

    About Templates The contents of a template determine how a videoconference is streamed/recorded by the TANDBERG Content Server. The Content Server comes with a number of pre-defined templates that have no select box and so cannot be deleted. They can be edited and saved as new templates.
  • Page 52: Editing Templates

    Editing Templates About System Templates A number of System Templates are available with S3 (which is the TANDBERG Content Server version described in this document). System templates cannot be changed but they can be edited and then saved as a new template.
  • Page 53: The Template Section

    MAY 2008 The Template Section Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Name. The name of the edited template. Output Viewing Options The Output Viewing Options allow you to chose the different ways in which...
  • Page 54: The Content Viewer (I)

    MAY 2008 The Content Viewer (I) Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Movie Settings Formats. There are three formats available. • Windows Media for playback using Windows Media Player on a Personal Computer •...
  • Page 55: The Content Viewer (Ii)

    Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Movie Settings Large. If your users have access to a high-speed LAN, choose ‘Large’. Beware, the bit rate for streaming the conference will depend on the bandwidth of the call, and can be as high as 1.76Mbps for a 1920k call.
  • Page 56: The Content Viewer (Iii)

    Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Live Media Server Settings. Select the correct Media Server from the list for Live Streaming. If only one is set up, this will be selected. If...
  • Page 57: The Portable Devices Section

    Contents D13898.06 MAY 2008 The Portable Devices Section Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Movie Settings. Choose the outputs for your portable devices. Options are: • iPod Video • iPod Audio •...
  • Page 58: The Download Section

    Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Movie Settings Formats—there are three formats available. Windows Media for playback using Windows Media Player on a Personal Computer, MPEG4 for playback using QuickTime on a Macintosh and Real Media for playback using Real Media Player.
  • Page 59: The Summary Section

    6 outputs, so some will have to be deleted. Table of Introduction Installation Quick Setup Contents D13898.06 MAY 2008 The Summary Section Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE View Appendices Conferences...
  • Page 60: Adding Templates

    Template Editor page. Table of Introduction Installation Quick Setup Contents D13898.06 MAY 2008 The Template Editor Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE View Appendices Conferences...
  • Page 61: System Templates

    Uses the Switching output. Displays Main but when Dual is switched on, Dual is displayed. Conference size is Medium for On Demand viewing only. Backing up and Administrator Conference Administration Restoring Settings TANDBERG Recorded Output View Appendices Setup Conferences CONTENT SERVER ADMINISTRATOR GUIDE...
  • Page 62: Media Servers

    You can also specify your configured servers to be the default servers for new templates. The TANDBERG Content Server comes with two preconfigured default media servers which cannot be edited or deleted: • Local IIS Web Server •...
  • Page 63: Adding Windows Media Streaming Server

    Server Address. Enter the DNS name or the IP address of the server. Use (local) if it is on this TANDBERG Content Server. This field is required. Support Live Streaming. to support live streaming. Once selected the Media Server will be available to choose in the Live Media Server Settings for templates that stream Windows Media.
  • Page 64: Configuring Windows Media Streaming Server

    D13898.06 MAY 2008 Live Streaming Settings Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE LIVE SETTINGS User Name. Enter the user name to be used for authentication with your streaming server. Password. Enter the...
  • Page 65: Live Multicast Streaming Settings (Streaming On A Dynamically Assigned Ip Address)

    IP address under Destination multicast IP address and port Backing up and Administrator Administration Restoring Settings TANDBERG Configure a multicast delivery server Go to Administrator Settings > Media Servers Media Streaming Server and configure it as follows: • Enter a descriptive name for the server •...
  • Page 66: Configure A Multicast Delivery Server

    Select Use alternate live URLs and enter http://(local)/tcs/data Select the checkboxes to have file names appended to the URL Backing up and Administrator Administration Restoring Settings TANDBERG and enter TCSmulticastTemplate in the Main Dual fields in the Main Dual fields.
  • Page 67: On Demand Settings

    On Demand Settings Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE ON DEMAND URLs Use default on demand URLs. Choose this option to use the default on demand URL for this media server. Use alternate on demand URLs.
  • Page 68: Adding Quicktime Or Darwin Streaming Server

    Backing up and Administrator Administration Restoring Settings TANDBERG SERVER SETTINGS Name. Enter a descriptive name for the server. The server name will be used in a template when selecting a media server. This is a required field.
  • Page 69: Configuring Quicktime Or Darwin Streaming Server

    Live Multicast Streaming Settings Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE LIVE URLs Use default live URLs. Choose this option to use the default live URL for this media server. Use alternate live URLs.
  • Page 70: The On Demand Settings

    The On Demand Settings Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE ON DEMAND URLs Use default on demand URLs. Choose this option to use the default on demand URL for this media server.
  • Page 71: Configuring Real Media Server

    The Real Media Streaming Settings Options Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE LIVE STREAMING SETTINGS Server Type. Select either Server G2 or Server Port. Enter the port to be used for live streaming off your Real Media server.
  • Page 72: The On Demand Settings Options

    Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE ON DEMAND URLs Use default on demand URLs. Choose this option to use the default on demand URL for this media server. Enter the Broadcast Point for the streaming server.
  • Page 73: Call Configurations

    MAY 2008 Call Configurations Overview Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE System Call Configuration cannot be deleted. It can be edited and then saved as a new Call Configuration. It has all options...
  • Page 74: Editing, Duplicating Or Creating A New Call Configuration

    Support Encryption. Select to allow calls using this call configuration to use encryption. Advertised Codecs. The TANDBERG Content Server supports advertising of video and audio codecs as part of the capability set negotiation. Video Algorithm. The administrator can...
  • Page 75: Categories

    There is no limit on the number of Categories that can be entered. Table of Introduction Installation Quick Setup Contents D13898.06 MAY 2008 Adding Categories Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE View Appendices Conferences...
  • Page 76: Server Logs

    The administrator can navigate through the log files and delete old log files from the interface. • The current log for the TANDBERG Content Server is displayed first and cannot be deleted. All server logs can also be accessed from the E:\logs directory on the Content Server.
  • Page 77: Content Library Logs

    A new log is created every time the TCSH service is restarted, or if the current log exceeds 10MB. Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Helper Logs View Appendices Conferences...
  • Page 78: Server Maintenance

    CONTENT SERVER ADMINISTRATOR GUIDE Software information. The installed software version and build number, serial number, and option keys installed on the TANDBERG Content Server. Disk Space. The total available disk space, free disk space and the percentage of free space left on disks.
  • Page 79: Media Storage Location

    Media Storage Location About Media Storage Location The default location for your media files is drive E: on your TANDBERG Content Server. You may change this location to store files on a Network Attached Storage (NAS) by using the TCS NAS Wizard.
  • Page 80: Changing Media Storage Location

    Select the Checkbox for Type – Computers. Enter <Content Server Server Name> (as registered in the domain). If you have not set a new server name through site, the default Content Server name is TANDBERG-####. Windows Administration Table of Introduction...
  • Page 81: Changing To Alternate Storage Location

    Yes. Depending on the amount of data, the transfer may take several minutes. Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG ADMINISTRATOR GUIDE  Go to Start Menu > All Programs > TANDBERG Wizard, or double-click the TCS NAS Wizard the desktop.
  • Page 82: Changing Back To The Default Media Storage Location

    D13898.06 MAY 2008 Changing Back to the Default Media Storage Location  Go to Start Menu > All Programs > TANDBERG > Wizard, or double-click the TCS NAS Wizard shortcut on the desktop.  At the Change Storage Location prompt, select...
  • Page 83: Windows Server

    Microsoft Internet Explorer to use this menu item. Table of Introduction Installation Quick Setup Contents D13898.06 MAY 2008 The Windows Server Page Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE View Appendices Conferences...
  • Page 84: Administrator Guide

    Read the Conference Setup section for information on: Making calls from the Content Server Web Interface. Using and managing Recording Aliases Managing access to Conferences Editing Conference Metadata. Backing up and Administrator Administration Restoring Settings TANDBERG Conference View Appendices Setup Conferences CONTENT SERVER ADMINISTRATOR GUIDE...
  • Page 85: About Conference Setup

    Initial Steps When Creating a Conference About Conference Setup The TANDBERG Content Server enables  Click the users with Editor Administrator right of the screen. privileges to record video calls and to edit their recorded content. Editors and administrators need to log in to the Content Server to create and edit their conferences.
  • Page 86: Creating Conferences

    Installation Quick Setup Contents D13898.06 MAY 2008 The Create Conference Settings Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Call Information. These setting include live non-live Recording Aliases, the Dial Number, Bandwidth (kbps) Call Type Call Settings.
  • Page 87: Call Information

    The Call Information Settings Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Recording Alias. Choose a Recording Alias from the drop down list. A maximum of five calls can be active at any one time and two of these can be streamed live.
  • Page 88: Conference Permissions

    The Conference Permissions Settings Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Allow access to all users this checkbox is selected AND Guest access is enabled in Settings, all guests can view the conference.
  • Page 89: Conference Metadata

    MAY 2008 The Conference Metadata Settings Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Name. The name of the conference that participants will see. Description. Details about the conference to be displayed beneath the...
  • Page 90: Call Information: When In A Call

    MAY 2008 The Call Information Display Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Remote System. The endpoint or device the Content Server is connected to. Call Protocol. SIP or H.323 Call Speed (kbps).
  • Page 91: Ending The Call

    Conferences list if further outputs need to be created. Backing up and Administrator Administration Restoring Settings TANDBERG  View Click on the End Call top or the bottom of the screen. Recorded Conferences list and the...
  • Page 92: Recording Ad Hoc Calls

    5 calls. Table of Introduction Installation Quick Setup Contents D13898.06 MAY 2008 A Recording Conference Logo Displayed at Far End Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE View Appendices Conferences...
  • Page 93: Using Tms To Schedule Calls

    Recording Aliases. Only those aliases will be available for booking by TMS. For more information on TMS integration, refer to the TANDBERG Management Suite Administrator Guide or contact your TANDBERG representative or authorized reseller. 1) When the Content Server is in Terminal mode...
  • Page 94: Recording Alias Options

    About Recording Alias Options Recording Aliases are used to record a Conference and they contain all the relevant information about the Call. The default TANDBERG Content Server installation has two default system aliases available. The two default aliases are: •...
  • Page 95: Creating New Aliases

    Creating Conferences (continued) Creating New Aliases About Creating New Aliases Only administrators of the TANDBERG Content Server can create recording aliases. Click the Add Recording Alias button on the screen to create a new recording alias. Table of Introduction Installation...
  • Page 96: Creating A New Recording Alias

    Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Name Enter a meaningful name for the recording alias as this will display in the list of recording aliases as well as in the drop down list when creating an ad hoc conference.
  • Page 97: Specifying Properties

    Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE H.323 ID. Enter a unique H.323 ID to select this Recording Alias when another system calls the Content Server. The Content Server must be registered with a Gatekeeper to use an H.323 ID.
  • Page 98: Specify Settings

    An Overview of the Options Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Template Select an output Template for the Recording Alias. Templates can be created, edited, and deleted by Administrators on the Templates page.
  • Page 99: Specifying Default Conference Permissions

    An Overview of the Options Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Select Allow access to all users to give all users permission to view this conference. If Guest Access is enabled in Site Settings...
  • Page 100: Specifying Default Conference Metadata

    Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Conference Name The conference name displayed when conferences are listed. If no name is entered, one will be created at time of recording the conference. The default...
  • Page 101: Editing Recording Aliases

    What Owners Will See if They Have a Recording Alias Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE This screen is similar to the screen you see when creating new recording aliases. If you are an administrator you may edit all there is to edit.
  • Page 102: Delete Recording Aliases

    Table of Introduction Installation Quick Setup Contents D13898.06 MAY 2008 Selecting Which Ones to Delete Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE View Appendices Conferences...
  • Page 103: View Conferences

    Here you will also find instructions on how to get help when using the TANDBERG Content Server. Backing up and...
  • Page 104: About Conference Types

    Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Live. They are occurring at the current time. Users can receive an e-mail with a URL link to view the conference. They can also click the link provided in the list of live conferences.
  • Page 105: Navigating The Interface

    Backing up and Administrator Conference Administration Restoring Settings TANDBERG Sorting Conferences to find conferences that do “ “ to find conferences that contain not contain the word or phrase, e.g. the exact text between the quotes marks, NOT training will find all conferences e.g.
  • Page 106: Navigating Between

    MAY 2008 Navigation Options Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Total number of conferences in this list. Click on the Next Page Arrow to go to the next page. Click on the...
  • Page 107: Prompting Users To Log In To View A Conference

    Prompting Users to Log in to View a Conference Setting up Authenticated Access Users of the TANDBERG Content Server may be prompted to login to view conferences. If the Content Server has Guest Access enabled (under the User Properties section...
  • Page 108: Context Sensitive Help

    A question mark will be activated for any on screen help. A link to the user manuals on the TANDBERG web site will also be displayed next to the help link. Help question marks...
  • Page 109: Displaying Copyright

    Content Server as such and it contains no copyright information regarding the recorded material itself. Table of Introduction Installation Quick Setup Contents D13898.06 MAY 2008 The Copyright Display Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE View Appendices Conferences...
  • Page 110: Preferences

    MAY 2008 User Preferences Pop-up Window Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE To change your preferences, click the Preferences link at the top right of the screen or on your user name displayed at the bottom left of the screen.
  • Page 111: Content Viewer

    The Content Viewer Display Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Window will display the video, either as two videos (main and dual separate), joined (main and dual as one), switching (main then dual...
  • Page 112: The Video Display

    Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Change the size of the display by maximising the window, or by dragging the window manually using the control at the bottom right of the window. The conference will adjust to a “best fit”...
  • Page 113: The Video Display Controls

    MAY 2008 The Video Display Control Features Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Play Progress Bar shows: • the progress of the downloading video • the position where the video is playing •...
  • Page 114: Indexes

    MAY 2008 Index Features Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE By clicking an item in the Index, the video will move and start playing at that reference point and display the corresponding slide.
  • Page 115: The Presentation Window

    Joined. In the Joined layout, the presentation is always displayed to the right of the main video. If Dual Video is never activated during the conference, a TANDBERG streaming poster will be displayed. Picture in picture. In this layout, your...
  • Page 116: Editing Recorded Conferences

    The Editing Conferences Page Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE From this page editors and administrators can edit the conference permissions (i.e. who can view and edit the conference), conference metadata: such as name,description, speaker, etc.
  • Page 117: Editing Conference Permissions

    MAY 2008 The Editing Conferences Permissions Page Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Allow access to all users. If the Allow access to all users checkbox is selected AND Guest access enabled in...
  • Page 118: Editing Conference Metadata

    The Editing Conferences Metadata Page Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Name. The name of the conference that participants will see. Description. Details about the conference to be displayed beneath the Conference Name in the Conference List.
  • Page 119: Conference Thumbnails

    Table of Introduction Installation Quick Setup Contents D13898.06 MAY 2008 The Conference Thumbnails Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE View Appendices Conferences...
  • Page 120: Content Editor

    Conference. Table of Introduction Installation Quick Setup Contents D13898.06 MAY 2008 What the Content Editor Looks Like Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE View Appendices Conferences...
  • Page 121: Adding Indexes

    Selecting an Index and Changing the Time Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Adding Indexes Adding Indexes into the timeline is done by clicking Add Index text link when the scrubber bar is correct place while the clip is playing.
  • Page 122: Removing Indexes

    Table of Introduction Installation Quick Setup Contents D13898.06 MAY 2008 Selecting an Index The Result of the Index Being Deleted Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE View Appendices Conferences...
  • Page 123: Adding Conferences

    Use the Add Conference option to add and then edit two different conferences on your TANDBERG Content Server into one. Importing can only be done if the outputs of each conference are the same and the editor has permission to import the conference.
  • Page 124: Adding Outputs

    6 when the Conference is created • Adding Outputs will put an added load on the TANDBERG Content Server • The Conference Outputs will be added into the Offline Transcoding Queue for processing and will start when all the preceding Conferences have been processed.
  • Page 125: Example Screenshots

    Quick Setup Contents D13898.06 MAY 2008 Download Backing up and Administrator Administration Restoring Settings TANDBERG Portable Devices A new iPod Audio output has been added to the iPod Video that has been created already. Conference View Appendices Setup Conferences CONTENT SERVER...
  • Page 126 MAY 2008 Appendices The Appendices contain information you may need to better understand the TANDBERG Content Server. Here you will find an LCD panel overview, a compatibility guide (which browser and media players version to use), Content Server port assignment, and recording templates overview.
  • Page 127 Transcoding (when the server is not in call and transcoding is in progress). Table of Introduction Installation Quick Setup Contents D13898.06 MAY 2008 Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE View Appendices Conferences...
  • Page 128: Appendix 2: Compatibility

    Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG ADMINISTRATOR GUIDE Recommended Player Versions Content Type Recommended Player Windows Media Player Windows Media content 9.x or higher Real Media content RealPlayer™ 10.x MPEG4 content QuickTime 7.x...
  • Page 129: Appendix 3: Recording Templates At A Glance

    Uses the Switching output. Displays Main but when Dual is switched on, Dual is displayed. Conference size is Medium for On Demand viewing only. Table of Introduction Installation Quick Setup Contents D13898.06 MAY 2008 Recorded Output Backing up and Administrator Conference Administration Restoring Settings Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE View Appendices Conferences...
  • Page 130: Appendix 4: Tandberg Content Server Port Assignment

    Installation Quick Setup Contents D13898.06 MAY 2008 Port Protocols Used by The TANDBERG Content Server web application The TANDBERG Content Server web application on SSL TCP, UDP WMS RTSP Server Control Protocol 1718 Gatekeeper discovery 1719 1720 Listen Port 1755...
  • Page 131: Contact Information

    CONTENT SERVER ADMINISTRATOR GUIDE Philip Pedersens vei 20 1366 Lysaker Norway Telephone: +47 67 125 125 Telefax: +47 67 125 234 Video: +47 67 126 126 E-mail: tandberg@tandberg.com Table of Backing up and Administrator Conference View Introduction Installation Quick Setup...

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