TANDBERG Content Server Administrator's Manual
TANDBERG Content Server Administrator's Manual

TANDBERG Content Server Administrator's Manual

Content server
Hide thumbs Also See for Content Server:
Table of Contents

Advertisement

Quick Links

Content
Server
ADMINISTRATOR
GUIDE
Version S3.3
May 2009
Table of
TCS
Backing up and
Administrator
Conference
View
Introduction
Installation
Quick Setup
Appendices
Contents
Administration
Restoring
Settings
Setup
Conferences
1
D13898.08
MAY 2009

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Content Server and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Summary of Contents for TANDBERG Content Server

  • Page 1 Content Server ADMINISTRATOR GUIDE Version S3.3 May 2009 Table of Backing up and Administrator Conference View Introduction Installation Quick Setup Appendices Contents Administration Restoring Settings Setup Conferences D13898.08 MAY 2009...
  • Page 2: Table Of Contents

    Media Servers ..............64 The Advanced H.323 Settings ......... 41 About Media Servers ............64 Recommended Next Steps in Setting up Your Content Server . 23 SIP Settings ..............42 The Media Servers Options ..........64 Product Registration, Security Updates and Security Certificate ..
  • Page 3 About Server Overview ............ 83 Concurrent Calls ............. 99 Navigating Between Pages ..........112 The Server Overview Page - Content Server Status ... 83 A Recording Conference Logo Displayed at Far End ..99 Navigation Options ............112 Server Overview II ..............84 Using TMS to Schedule Calls ..........
  • Page 4 About Editing Conferences ..........123 **Playback of Windows Media Content in Mozilla Firefox 135 The Editing Conferences Page ........123 Appendix 3: TANDBERG Content Server Port Assignment ..136 Deleting Conferences ............ 123 Appendix 4: Using Remote Desktop ........137 Editing Conference Permissions ..........
  • Page 5 ADMINISTRATOR GUIDE Content Server Introduction The TANDBERG Content Server provides users with a quick and easy way to record video meetings and view them live or on demand. The following page provides an overview of the main features. We recommend that you check out the TANDBERG web...
  • Page 6: What's New

    • Content Servers. See TANDBERG Content Added support for multicast streaming of Server Deployment Guide: Creating and MPEG4 video directly off the Content Server. managing a TCS cluster, available from the TANDBERG website. • Simplification of setup of Recording Aliases...
  • Page 7: Features At A Glance

    • Access-list based model for viewing live and integration: • recorded conferences and editing recorded Ability to register the Content Server with • Support for Personal and System content. the gatekeeper as a Terminal or a Gateway. Recording Aliases through integration •...
  • Page 8: Legal Notices

    No part of this publication may be reproduced, PARTICULAR PURPOSE ARE DISCLAIMED. IN NO LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, party software on the TANDBERG Content Server stored in a retrieval system, or transmitted, EVENT SHALL THE OpenSSL PROJECT OR ITS...
  • Page 9: Philip Pedersens Vei 22

    ADMINISTRATOR GUIDE THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS LICENSE FOR JSON This TANDBERG product is covered by one or more of the following AND CONTRIBUTORS ``AS IS’’ AND ANY EXPRESS OR IMPLIED patents: LICENSE: Redistribution and use in source and binary forms, with...
  • Page 10: Administrator Settings

    TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Table of Backing up and Administrator Conference View Introduction Installation Quick Setup Appendices Contents Administration Restoring Settings Setup Conferences D13898.08 MAY 2009...
  • Page 11: Safety Instructions

    Safety Instructions TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE • For your protection please read these safety Lightning If the provided plug does not fit into your Accessories instructions completely before you connect the outlet, consult an electrician. • • Never use this apparatus, or connect/ Use only accessories specified by the equipment to the power source.
  • Page 12: Environmental Issues

    Please contact TANDBERG and provide the following details for the equipment at end-of-life. The WEEE Directive aims to reduce product for which you would like to receive recycling information: TANDBERG’s Environmental Policy...
  • Page 13 TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE A 级声明( A Class product declaration) 本产品为 A 级 ITE,在其使用说明,铭牌等显著位置中已包含如下内 容的声明(We declare here that the subject product is A Class ITE product, and the following statement is clearly marked in the user manual and nameplate :...
  • Page 14 TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Content Server Installation An important section covering the first time installation of the Content Server. Table of Backing up and Administrator Conference View Introduction Installation Quick Setup Appendices Contents Administration Restoring Settings Setup Conferences D13898.08...
  • Page 15: Preparing For Use

    TANDBERG Representative immediately.   Attach the brackets to the Content Server Insert the Content Server into a 19” rack, and secure with screws in the front (four screws). on both sides of the unit. Installation Site Preparations • Make sure the Content Server is accessible and that all cables can be easily connected.
  • Page 16: Ip Address Setting Configuration

    ADMINISTRATOR GUIDE About IP Address Setting IP Settings Menus Available The Content Server requires the IP Address Settings to be configured before it can be used. IP Address can be configured using the LCD Panel—see the block diagram to the right and the example on the next page.
  • Page 17: Examples Of Front Panel Operation

    Example 1: Setting the IP Address Type    We recommend that you change the IP address from DHCP to Static once the Content Server is in production. After changing the IP address to Press Enter to produce the menu. The display Selecting IP Settings >...
  • Page 18: Quick Setup

    Please note that for security reasons, you should change the default administrator and the API password at setup time and before the Content Server is used in a production environment. We recommend that you check out the TANDBERG web...
  • Page 19: Basic H.323 Services Setup

    Basic H.323 Services Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Basic H.323 Services Step 1 - Initial Setup A quick basic setup of your TANDBERG Content    Start a Web browser and enter the IP When prompted for login, enter the...
  • Page 20: Step 2 - Call Recording Test

    Basic H.323 Services Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Basic H.323 Services Step 2 - Call Recording Test A quick basic setup of your TANDBERG Content    If you have logged out, log back in to the Go to Conference Setup >...
  • Page 21: Step 3 -Web Server Setup

    Please note that you must not change the default administrator account name. Recommended Next Steps Now that you have completed your installation and tested your Content Server. you need to go to Recommended next steps in setting up your Content Server for recommendations and best practice in administering the Content Server for your installation.
  • Page 22: Tcs Administration

    • The LCD Panel Please note that for security reasons, you should check the TANDBERG ftp site regularly for security updates and apply them to protect your Content Server system. We recommend that you check out the TANDBERG web site regularly for updated versions of TCS documentation, Frequently Asked Questions and troubleshooting information: http://www.tandberg.com/support...
  • Page 23: Recommended Next Steps In Setting Up Your Content Server

    What Register your Content Server using You need to register the Content Server if you would like to be contacted when updates to the TANDBERG Content Server be- Use the Registration Card or via the web at the Registration Card come available.
  • Page 24: Product Registration, Security Updates And Security Certificate

    Content Server or via the INSTALL THE MOST RECENT SECURITY UPDATE which is valid for a year. As TANDBERG is not a trusted Certificate Authority, when users try to log in web at FOR EACH YEAR FROM THE TANDBERG FTP to the Content Server, most browsers will display a message that the identity of the site could not www.tandberg.com/register.
  • Page 25: Lcd Panel: System Status, Shutting Down And Restarting

    Config Restore? Press Enter to display the Main Menu Config Restore Error. The Content Server is out of disk space or has lost screen connection to the NAS. From the Main Menu screen, use the Restoring Default Settings No Network.
  • Page 26: Lcd Panel: Restoring To Default Settings

    Restoring to defaults command in v.3.x If you are performing a partial restore, you will be asked to confirm this action on the will restore the Content Server to v.3.x following screen. At the Config Restore? prompt, use the Down...
  • Page 27: Backing Up And Restoring The Content Server

    This section describes the backup and restore procedures for the TANDBERG Content Server. Please note that scheduled backup functionality is only available in version 2.3 or higher. This document covers version 3.x of the TANDBERG Content Server Adminstrator Guide. Table of...
  • Page 28: Backing Up Your Content Server

    If application, database, media and all settings. a USB hard drive to a USB port on the Content Server. If your Internet Explorer 7 settings prevent you from running This full backup differs from the partial backup tool used in S2.0...
  • Page 29 Backing Up Your Content Server TANDBERG CONTENT SERVER cont. ADMINISTRATOR GUIDE The Backup Procedure cont.    Select Back up files and settings. From the What to Back up step, select Let me choose what From the Items to back up step, select the check boxes...
  • Page 30: Scheduling Backups

    Scheduling Backups TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Scheduling Backup Procedure    Open the Backup and Restore Wizard as described on the Click the Schedule Jobs tab. Click the Add Job button. previous pages. Select Advanced Mode. ...
  • Page 31 Scheduling Backups... TANDBERG CONTENT SERVER cont. ADMINISTRATOR GUIDE The Scheduling Backup Procedure cont.   From the Type of Backup step, select the type of backup From the How to Backup step, select Verify data after from the following options: backup.
  • Page 32 Scheduling Backups... TANDBERG CONTENT SERVER cont. ADMINISTRATOR GUIDE The Scheduling Backup Procedure cont. After clicking OK, you will be prompted twice to supply the password for the account that the Completing the Backup or Restore Wizard will summarize your backup information. Click backup will run under.
  • Page 33: Restoring Your Content Server From Backup

    Restoring your Content Server from Backup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Restoring Procedure    End any calls in progress and log on to your Content Uninstall the TANDBERG Content Server. From Start > Uninstall the Microsoft SQL Server 2005. Select Microsoft Server using Remote Desktop Connection.
  • Page 34 Restoring your Content Server from Backup... TANDBERG CONTENT SERVER cont. ADMINISTRATOR GUIDE The Restoring Procedure cont...    Start the Backup Wizard. Select Restore files and From the What to restore step, select the check boxes Click Advanced… from the Completing the Backup or settings.
  • Page 35 Restoring your Content Server from Backup... TANDBERG CONTENT SERVER cont. ADMINISTRATOR GUIDE The Restoring Procedure cont... Leave the default options selected on the Advanced Click Finish from Completing the Backup or Restore Wizard The progress of the restore is shown on screen.
  • Page 36: Administrator Settings

    Administrator Settings This section describes all the options that appear under the Administrator Settings menu of the web interface. These options allow you to configure the various settings and functions of the Content Server. Table of Backing up and Administrator...
  • Page 37: Accessing Administrator Settings

    TANDBERG. It is strongly recommended that you change the administrative password at setup time and before the Content Server is used for production.   Once successfully logged in, your display name and user name will be displayed at the...
  • Page 38: Site Settings

    The Site Settings page is available for editing even if the Content Server is in call. Most settings from the Site Settings page can be The Site Settings page is automatically refreshed every 10 changed and applied while the Content Server is in call.
  • Page 39: System Information

    Server. The System Name is used in the TANDBERG Management Suite to identify added Content Servers. Changes to this field will not take effect on a given Content Server until all its calls have ended. Frontend Address. Enter the IP address or DNS name of the Content Server.
  • Page 40: Gatekeeper Settings

    Gatekeeper Discovery Gatekeeper discovery is Server using the H.323 ID, if the Content always set to manual on the Content Server. Manual Server is registered to the gatekeeper. The gatekeeper discovery means that you will register recording alias specified in the...
  • Page 41: The Advanced H.323 Settings

    This means that the system H.323 Settings section will not take will dynamically allocate which ports effect on a given Content Server until all to use when opening a TCP/UDP its calls have ended. connection. Static ports can be enabled by selecting the checkbox and specifying the required range of ports.
  • Page 42: Sip Settings

    Other systems can call the Content Server using the SIP Address or URI (Uniform Resource Identifier) if the Content Server is registered to a SIP registrar. The recording alias specified in the Default Recording Aliases will be used for the call.
  • Page 43: About Authentication

    Authentication determines how users log in to the authentication can be used if there are not a lot of users using the Content Server, since every account has to be manually set up through the Windows Server Content Server and the username and password administration menu.
  • Page 44: Authentication Settings

    Local groups are not supported. Domain. If you select domain authentication, the Content Server must be added to the domain, and details of the LDAP server used for authentication must be filled out in the fields below. LDAP.
  • Page 45: Ldap Server Settings

    Enter the DNS name or IP address User DN. This is the LDAP identifier of the account in your domain which the Content Server will use to of your LDAP server. Only Microsoft Active Directory identify the user who is trying to log in. This account Server is supported for 3.x and 2.x versions of the...
  • Page 46: Api

    Site Settings TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The TANDBERG Content Server includes an Application Programmer Interface (API) which has been designed to provide mechanisms for external systems and services to get information from, and add information to the TANDBERG Content Server. The External...
  • Page 47: User Properties

    Site Settings TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE User Properties Select the Allow Guest Access checkbox to enable unauthenticated access to the Content Server for guests. When the Allow Guest Access option is checked: • Users do not have to authenticate to view conferences.
  • Page 48: System Defaults

    Live Real Media. By default, it is not possible to • Conference password (optional). stream Real Media live off the content server. An • All conference metadata, such as external media server such as a Helix streaming the conference name, description,...
  • Page 49: Users

    Users cannot own Recording Aliases. With guest access, users only need to enter the Content Server IP address in their browser and they do not have to authenticate at all to view those conferences. In this case, you only need to add users who will have to authenticate (log in) to get special privileges, such as administrators and owners.
  • Page 50: About Adding Users

    Administrator Settings menu. Please note that although a group is added in this format, These users then need to be added to the Content Server @group.name, both the group name and its base DN are Adding users under Domain authentication:...
  • Page 51: Adding Users

    Users need to be added to the user database • on the Content Server in order to log in. Users entered in the Administrators text field will have administrative privileges. •...
  • Page 52: Templates

    TANDBERG Content Server. on a single page given the preset number of templates The Content Server comes with a number of displayed per page. Go to the pre-defined templates that have no select box other pages from here. Check and so cannot be deleted.
  • Page 53: Editing Templates

    Editing Templates TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About System Templates The Template Editor A number of System Templates are available by If changes are made to the template and you default. System templates cannot be changed want to keep it, enter a new name for the...
  • Page 54: The Output Viewing Options

    If a conference has Create movies for Distribution selected and no other outputs, no media will be available for viewing locally on the Content Server until another type of Output Viewing Options is selected for this conference. Table of Backing up and Administrator...
  • Page 55: The Content Viewer (I)

    Editing Templates TANDBERG CONTENT SERVER cont... ADMINISTRATOR GUIDE The Content Viewer (I) Output Layout Movie Settings The Output Layout determines the way in which Formats. There are three formats available. conferences are streamed and played back. • Windows Media for playback using Windows Available options include: Media Player.
  • Page 56: The Content Viewer (Ii)

    Editing Templates TANDBERG CONTENT SERVER cont... ADMINISTRATOR GUIDE The Content Viewer (II) Movie Settings Movie Settings Conference Sizes. You can select up to two conference sizes. Large. If your users have access to a high-speed LAN, Your selection of conference sizes in the Template Editor should choose ‘Large’.
  • Page 57: The Content Viewer (Iii)

    Live Conference has completed. This can result in better quality viewing but will also add extra processing and load on the Content Server. If Retranscode realtime movies is not selected and playback of the Conference OnDemand is not satisfactory, the Live...
  • Page 58: The Portable Devices Section

    Editing Templates TANDBERG CONTENT SERVER cont... ADMINISTRATOR GUIDE The Portable Devices Section This section will only be available if the Create Movie Settings. Choose the outputs for your movies for Portable Devices option was portable devices. selected in the Output viewing options section.
  • Page 59: The Download Section

    Editing Templates TANDBERG CONTENT SERVER cont... ADMINISTRATOR GUIDE The Download Section The Download section will only be available if Movie Settings Create movies for Download option was Formats—there are three formats available. selected in the Output viewing options section. Windows Media for playback using Windows...
  • Page 60: The Distribution Section - Podcast Producer And Itunes U

    Podcast Producer Media Server to selected in the Output viewing options section. automate the process of uploading recorded content to your Podcast Producer server. To use the TANDBERG Content Server as a Output layout Podcast Capture application, simply make Joined—creates one video output consisting...
  • Page 61: The Summary Section

    Editing Templates TANDBERG CONTENT SERVER cont... ADMINISTRATOR GUIDE The Summary Section Viewer Summary. Shows information about the outputs created by this template for viewing in the Content Viewer. If the conference had a live component, but no offline transcoding has been specified in the template, a retranscode option checkbox will be displayed.
  • Page 62: Adding Templates

    Adding Templates TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Template Editor To add a new template, go to Templates menu There is a maximum of 6 outputs per item. You will be taken to the Templates page. Template. If the limit is exceeded, a Click the Add Template button at the bottom of message like “This template has 7...
  • Page 63: System Templates

    Windows Media System Templates that Description Recorded Output come installed with the Content Server. Windows Media PoP Live and On Demand Uses the Two Videos output consisting of a Main and a Dual. Conference size is Medium for both Live and On Demand.
  • Page 64: Media Servers

    You can also specify your configured servers to be the default servers for new templates. The TANDBERG Content Server comes with two preconfigured default media servers which cannot be edited or deleted: • Local IIS Web Server •...
  • Page 65: Adding Windows Media Streaming Server

    Saving the media server will check that the IP address of the server. Use (local) if it is on server is available at the specified server this TANDBERG Content Server. This field is address and will display the media server type required.
  • Page 66: Configuring Windows Media Streaming Server

    Create new using settings from existing. Choose this option if you want the Content Server to create new publishing points on your external streaming server, using the settings from existing publishing points. Enter the existing...
  • Page 67: Live Multicast Streaming Settings

    Content Server. The efficacy of higher Create new using settings from existing. Choose values: LAN (TTL=32), WAN (64), Internet this option if you want the Content Server to (128), Unrestricted (255) depends on the create new publishing points using the settings configuration of the network.
  • Page 68: On Demand Settings

    Select this option if you want your media to be every time the media server is saved. written to the Content Server’s default media location (you can check the default media On demand URLs storage location in the Server Maintenance page).
  • Page 69: Adding Quicktime Or Darwin Streaming Server

    Media Server to be set up on same time. There is no additional overhead for Player client and the server. Each the Content Server but does not require an the server regardless of whether one or more unicast client that connects to the external QuickTime or Darwin streaming clients are connected.
  • Page 70: Configuring Quicktime Or Darwin Streaming Server

    (in this that you select ports that are NOT being used case the sdp filename) to be appended to the by the Content Server (see Appendix 3 for a list alternate URL. of ports used by the Content Server).
  • Page 71: The On Demand Settings

    Select this option if you want your media to be every time the media server is saved. written to the Content Server’s default media location (you can check the default media storage location in the Server Maintenance On demand URLs page).
  • Page 72: Configuring Real Media Server

    Media. Only Helix Streaming Server is supported for streaming Real Media content off the Port. Enter the port to be used for live TANDBERG Content Server. streaming off your Real Media server. Broadcast Point. Enter the broadcast point for Name.
  • Page 73: The On Demand Settings Options

    Select this option if you want your media to be every time the media server is saved. written to the Content Server’s default media location (you can check the default media storage location in the Server Maintenance On demand URLs page).
  • Page 74: Configuring Podcast Producer Server

    Click Add Podcast Producer Server to configure a distribution media server for uploading content created on the TANDBERG Content Server to your Podcast Producer server for further workflow. Once you have created your distribution media server, add it to a template.
  • Page 75: Configuring Itunes U Server

    Click Add iTunesU Server to configure a distribution media server for uploading content created on the TANDBERG Content Server to your iTunes U account for hosting. Once you have created your distribution media server, add it to a template. Display Name.
  • Page 76: Call Configurations

    Call Configurations TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Call Configurations Call Configurations Overview Call Configurations page allows System Call Configuration cannot be administrators to set up different deleted. It can be edited and then saved as configurations for calls. These call...
  • Page 77: Editing, Duplicating Or Creating A New Call Configuration

    Advertised Codecs. The TANDBERG Content Server supports advertising of Supported call speeds (kbps). video and audio codecs as part of the administrator can select the supported call capability set negotiation.
  • Page 78: Categories

    There are six categories that come with the Content Server installation, Announcement, Education, General, Meetings, News Training. Each category contains a name and a description.
  • Page 79: Exporting And Importing Conferences

    For more details, see The .tcb file will exist on the source Content Server for a week from the date of exporting. During that time it is possible to update the information and outputs for this conference and to export ithe updated version of the conference again by clicking on Update exported conference.
  • Page 80: Import Conference

    TANDBERG Content Server. For more details, see Export Conference. To import a conference, you need to upload that conference’s .tcb file to another Content Server first. There are two ways of doing that: • through the web interface - for files under 2GB. •...
  • Page 81: Server Logs

    The administrator can navigate through the log files and delete old log files from the interface. • The current log for the TANDBERG Content Server is displayed first and cannot be deleted. Content Engine Logs Content Engine logs include information...
  • Page 82: Content Library Logs

    Server Logs TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Content Library logs The Content Library logs page displays the phperror log. This log includes information about errors reported by the PHP interface. This log contains PHP execution errors and database exceptions reported by the interface...
  • Page 83: Server Overview

    The Content Server will enter Error mode if it’s out of disk page for this conference. space, or if it has lost connection to the NAS. If the Content Server is out of disk space (5% disk space free), End all Calls. This button is displayed if there the Content Server will drop any calls in progress and will not are current calls in progress.
  • Page 84: Server Overview Ii

    10%. If less than 5% Upgrade Software. The Content Server space remains on disk, the Content Server will software can be upgraded by adding option drop any calls in progress and will not accept keys provided by authorized TANDBERG any new calls or process transcoding jobs.
  • Page 85: Media Storage Location

    When you start the TCS wizard, it will prompt you to end all calls. It will also put the Content Server in Idle mode, so no new calls are Running applications such as domain controllers, databases or accepted or transcoding jobs processed while the wizard is running.
  • Page 86: Changing Media Storage Location

    Give the Content Server and MYDOMAIN\TCSNASUSER full control over the share.  Click the Security tab. Repeat steps 2–6 to give the Content Server and MYDOMAIN\TCSNASUSER full control of the NAS share under the Security Settings tab. Table of Backing up and...
  • Page 87: Changing To Alternate Storage Location

    Enter the username and password of the account that Enter the remote server information for the new NAS Alternate Storage [NAS] Wizard. the Content Server will use to access the NAS, e.g. location in the format: \\ServerName\ShareName\. Note that after the initialization phase, the wizard will MYDOMAIN\TCSNASUSER.
  • Page 88: Changing Back To The Local Media Storage Location

    When the process has been completed, click Finish to exit Content Server has been backed up and that antivirus your intended setup. If all tests have been successful, the TCS wizard. No server restart is necesssary. software has been stopped (if it is installed). If the TCS has...
  • Page 89: Changing From One Alternate Storage Location To Another

     If your default Media Storage Location is on the NAS and you would like to move it to another If the password for the domain account that the Content Server uses to access the NAS share NAS, read the...
  • Page 90: Windows Server

    Windows Server TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Windows Server The Windows Server Page Selecting this menu item opens up the Win- dows Server administration page in a separate window. This page can also be accessed by typing https://<ContentServerIPAddress>:8098 in the Web browser URL field.
  • Page 91: Conference Setup

    CONTENT SERVER ADMINISTRATOR GUIDE Content Server Conference Setup Read the Conference Setup section for information on: • Making calls from the Content Server Web Interface. • Using and managing Recording Aliases • Managing access to Conferences • Editing Conference Metadata.
  • Page 92: About Conference Setup

    Prompting Users to Log in section of this manual. Editors and administrators need to log in to the Content Server to create and edit their conferences.  You will see a page similar to this if you are a conference owner and have the ability to record calls and edit your recorded content.
  • Page 93: Creating Conferences

    Creating Conferences TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Creating a Conference The Create Conference Settings Use this menu item to create Ad Hoc Call Information. These setting conferences from the Content Server include live non-live interface. Recording Aliases, the Dial Number,...
  • Page 94: Call Information

    H.323. The bandwidth can be changed with available options from the Call Configuration used with the Recording Alias. Call Type can be H.323 or SIP if the Content Server is registered to a SIP registrar. Table of Backing up and Administrator Conference...
  • Page 95: Conference Permissions

    MACHINENAME\user.name Site Settings, all authenticated Local user accounts must be created on the (logged in) users can view the Content Server first (see Adding Users) conference. Adding local groups is not supported. Adding users under Domain authentication: Users must be entered in this format: DOMAINNAME\user.name...
  • Page 96: Conference Metadata

    Creating Conferences (continued) Conference Metadata TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Conference Metadata Settings Conference Metadata will be Name. The name of the conference that retrieved from the recording alias participants will see. that has been selected in the Call Information section of the page.
  • Page 97: Call Information: When In A Call

    After the Place Call button has been Remote System. The endpoint or device clicked on, the call information will be the Content Server is connected to. updated with current information about the call. Call Protocol. SIP or H.323 Call Speed (kbps).
  • Page 98: Ending The Call

    Click the End Call button at either the  To end a call from the Content Server Interface: • You can end a live call by hanging up the top or the bottom of the page. - list the Live Conferences from the...
  • Page 99: Recording Ad Hoc Calls

    If the template has a live output, the call will be streamed live and available for viewing on demand. It is possible to make calls by dialing: If the template does not have a live output, it will be available for on demand viewing. Calls made from endpoints to the Content Server begin recording •...
  • Page 100: Using Tms To Schedule Calls

    TANDBERG Content Server will be displayed available for recording conferences. in the Live Conferences List when they From the Add Users page on the Content Server, add a are occurring and when completed will be new user with the username api-admin.
  • Page 101: Recording Aliases

    • Default OnDemand only Multiple concurrent calls can be made For the same Content Server, an owner (a user using both those aliases but of the five with privileges to make calls) will see only their concurrent calls, up to two can be live.
  • Page 102: Creating A New Recording Alias

    Recording alias becomes a Personal alias. Personal Recording Aliases are available on the Content Server’s Create Conference page and TMS’s booking page only to the Owner of that Alias. The Owner will also be able to edit conferences created using the alias. .
  • Page 103: Specifying Properties

    Content Server. The Content Server must be Recording aliases can have a live output or just registered with a Gatekeeper to use an H.323 on demand outputs. ID. If the Content Server is registered to the System vs Personal If you select the System...
  • Page 104: Specify Settings

    Creating New Aliases (continued) Specify Settings TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Specifying Settings An Overview of the Options The combination of Template Call Template Select an output Template Configuration settings determines the for the Recording Alias. Templates can outputs of your call made with this be created, edited, and deleted by recording alias.
  • Page 105: Specifying Default Conference Permissions

    • If this checkbox is selected AND Local user accounts must be created Guest access is enabled in Site on the Content Server first (see Adding Settings, all guests can view the Users) conference. Adding local groups is not supported.
  • Page 106: Specifying Default Conference Metadata

    Creating New Aliases (continued) Specifying Default Conference Metadata TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Default Conference Metadata. An Overview of the Options The Metadata entered into a Recording Alias is Conference Name The conference name copied into the Conference Metadata for a call displayed when conferences are listed.
  • Page 107: Editing Recording Aliases

    Editing Recording Aliases TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Who Can Edit What? What Administrators Will See Administrators can edit all recording This page is similar to the aliases but owners can only edit some page you see when creating settings in their own aliases.
  • Page 108: Delete Recording Aliases

    Delete Recording Aliases TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Deleting Selecting Which Aliases to Delete Only administrators can delete recording aliases. To delete all recording aliases, click the check box next to the title Name click the Delete Selected button.
  • Page 109: View Conferences

    Here you will also find instructions on how to get help when using the TANDBERG Content Server. Table of...
  • Page 110: About Conference Views

    Conferences are listed by their streaming bandwidth (from when users enter the address the smallest, eg. Audio, to the largest, eg. Video 710 kbps). of the Content Server in their Click the Download option for a list of files you can download.
  • Page 111: Navigating The Interface

    Navigating the Interface TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Category Sorting Conferences Each conference can be assigned a Category To sort conferences, use the at time of creation or after the conference has Sort By: options at the top right concluded.
  • Page 112: Navigating Between Pages

    Navigating Between Pages TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Navigation Options In this example there are more than Total number of conferences in this list. 10 pages and 51 conferences found for the current category and search. Click the Next Page Arrow...
  • Page 113: Prompting Users To Log In To View A Conference

    CONTENT SERVER ADMINISTRATOR GUIDE Guest and Authenticated Access Log in and Log out Users of the TANDBERG Content Server may be prompted to login to view conferences. Public access to the Content Server: If the Content Server has Guest Access...
  • Page 114: Context Sensitive Help

    The copyright page displays activated for any on screen copyright and trademark help. information regarding the Content Server as such A link to the user manuals on and contains no copyright the TANDBERG web site will information regarding the also be displayed next to the recorded material itself.
  • Page 115: Preferences

    Content Server will select the best size The Client Environment check is run the first recording for your Internet connection. time you log in to the Content Server, and the results are stored in a cookie. The check is Conferences where all available recordings...
  • Page 116: Rss Feeds

    RSS feed icon (in Internet Explorer 7). Subscribe to the feed using You may subscribe to a Content Server RSS feed by clicking on the the options provided by your RSS feed icon and choosing your preferred reader. Alternatively,...
  • Page 117: Content Viewer

    Content Viewer TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Accessing Content Viewer The Content Viewer Display To access the Content Viewer, click the The Window will display the thumbnail, the conference name or the video, either as two videos Play icon and text. The viewer will display...
  • Page 118: Content Viewer Using Silverlight

    Content Viewer using Silverlight TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Silverlight The Content Viewer Display Silverlight is the player used on an Apple Recommended Layout for play- Macintosh to display Windows Media back using Silverlight are: Formats. To access the...
  • Page 119: The Video Display

    The Video Display TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Video Display Sizes Examples of Video Display Sizes The Conference is displayed in a window scaled for the size, conference format and items in the conference. A Conference that has indexes and dual with the main video will be displayed differently to a conference that has just one video output.
  • Page 120: The Video Display Controls

    The Video Display Controls TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Controlling the Video Display The Video Display Control Features The video display controls let you The Play Progress Bar shows: start and pause the video as well as • the progress of the adjust the volume.
  • Page 121: Indexes

    Indexes TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Indexes Index Features Indexes are available in the viewer By clicking an item in if an editor of the conference has the Index, the video will created them in the Content Editor. move and start playing at...
  • Page 122: Viewing Presentations In The Viewer

    You have four If Dual Video is never activated during the layout choices: conference, a TANDBERG streaming poster will • Switching be displayed. •...
  • Page 123: Editing Recorded Conferences

    ADMINISTRATOR GUIDE About Editing Conferences The Editing Conferences Page Deleting Conferences Recorded conferences on the TANDBERG To delete one or more Content Server can be edited. conferences, go to the Recorded Conferences page, From the Edit Conference page, administrators select the check box on the...
  • Page 124: Editing Conference Permissions

    Allow access to all users MACHINENAME\user.name checkbox is not selected, editors can Local user accounts must be created on the add individual users in the Users and Content Server first (see Adding Users) groups into the Users Field so they will have access to view the conference.
  • Page 125: Editing Conference Metadata

    Editing Conference Metadata TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Editing Conferences Metadata Page All the fields shown here, except the Name. The name of the conference that Name are optional and can be left participants will see. empty, but the more metadata provided will make it easier for users to find your conference.
  • Page 126: Conference Thumbnails

    Conference Thumbnails TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Conference Thumbnails The Conference Thumbnails Up to 5 thumbnails will be generated for a recorded conference. They are created at 5 seconds, 1 minute, 5 minutes, 30 minutes and 1 hour. The default thumbnail is set to 30 minutes, unless the call is shorter, then the last generated Thumbnail will be used.
  • Page 127: Export Conference

    Import Conference. The exported .tcb file will exist on the source Content Server for a week from the date of exporting. During that time it is possible to update the information and outputs for this conference and to export it again by clicking on Update exported conference.
  • Page 128: Content Editor

    Content Editor TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About the Content Editor The Content Editor Window Use the Content Editor to edit your conference in the following ways: • Change the and/or point/s of the conference • Add indexes to the conference •...
  • Page 129: About Indexes

    Indexes TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Indexes Adding and Removing Indexes An Index is a point in a Conference that a User Adding Indexes is done by can click to advance the Conference to. clicking the Add Index text link when the scrubber bar is Only Editors can add Indexes to Conferences.
  • Page 130: Adding Conferences

    To join two conferences: then edit two different conferences on your Click the Add Conference button to display a TANDBERG Content Server to play back as one list of conferences available for import. conference. Click the Add Conference link for the...
  • Page 131: Manage Outputs

    The total number of outputs can exceed the 6 when the Conference is created. • Adding Outputs will put an added transcoding load on the TANDBERG Content Server. • The Conference Outputs will be added into the Offline Transcoding Queue...
  • Page 132: Managing Outputs Examples

    Managing Outputs Examples TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Adding Outputs to the Content Viewer Adding Outputs for Portable Devices Existing output - Joined Existing output - Switching Windows Media Medium. iPod Video download. Selecting Layout as Switching Selecting Portable Format:...
  • Page 133 The Appendices contain information you may need to better understand the TANDBERG Content Server. Here you will find an LCD panel overview, a compatibility guide (which browser and media players version to use), Content Server port assignment, recording templates overview and Remote Desktop Connection information.
  • Page 134 Appendix 1: LED Panel Menu Structure TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Table of Backing up and Administrator Conference View Introduction Installation Quick Setup Appendices Contents Administration Restoring Settings Setup Conferences D13898.08 MAY 2009...
  • Page 135: Appendix 2: Compatibility

    Mozilla FireFox 2 and higher Yes** MacOS users require Microsoft Silverlight plugin to be installed media plugins enabled in your on their computers to play back Content Server conferences in browser. Windows Media® WMV format. Internet Explorer 6.0, and higher...
  • Page 136: Appendix 3: Tandberg Content Server Port Assignment

    The table lists ports used by the TANDBERG Content Server. Port Protocols Used by The TANDBERG Content Server web application The TANDBERG Content Server web application on SSL TCP, UDP WMS RTSP Server Control Protocol 1718 Gatekeeper discovery 1719 1720...
  • Page 137: Appendix 4: Using Remote Desktop

     Once you are logged in, you can gain Once you have finished the necessary installations, restart the Content Server if prompted to access to security updates or software do so. Otherwise, terminate your Remote Desktop session by logging off. Please note that if...
  • Page 138: Contact Information

    Contact Information TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Philip Pedersens vei 20 1366 Lysaker Norway Telephone: +47 67 125 125 Telefax: +47 67 125 234 Video: +47 67 126 126 E-mail: tandberg@tandberg.com Table of Backing up and Administrator Conference View Introduction...

Table of Contents