TANDBERG D1389801 User Manual
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TANDBERG D1389801 User Manual

TANDBERG D1389801 User Manual

Content server
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D1389801
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Summary of Contents for TANDBERG D1389801

  • Page 1 Content Server User Manual Software version S1 D1389801 This document is not to be reproduced in whole or in part without permission in writing from:...

  • Page 2: Trademarks And Copyright

    The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG. The information in this document is believed to be accurate and reliable; however TANDBERG...
  • Page 3 INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT( INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE COPYRIGHT © 2006, TANDBERG...

  • Page 4: Environmental Issues

    Waste handling There is no need to send any products or material back to TANDBERG as there are no consumables to take care of. Please contact your local dealer for information on local waste handling and recycling of electronic products.

  • Page 5: Operator Safety Summary

    Operator Safety Summary For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions.
  • Page 6 Servicing - Do not attempt to service the apparatus yourself as opening or removing covers may expose you to dangerous voltages or other hazards, and will void the warranty. Refer all servicing to qualified service personnel. Damaged Equipment - Unplug the apparatus from the outlet and refer servicing to qualified personnel under the following conditions: When the power cord or plug is damaged or frayed If liquid has been spilled or objects have fallen into the apparatus...
  • Page 7 Contact us If you have any questions, comments or suggestions, please see the Online Support service at www.tandberg.net It is also possible to send a fax or mail to the attention of: Product and Sales Support TANDBERG P.O. Box 92...

  • Page 8: End-User License Information

    TANDBERG Content Server User Manual End-User License Information IMPORTANT: THE USER MANUAL CD FOR THIS PRODUCT CONTAINS IMPORTANT TERMS AND CONDITIONS INCLUDING END USER LICENSE AGREEMENTS. THE LICENSE AGREEMENTS SHOULD BE READ PRIOR TO USE. USE OF THIS PRODUCT CONSTITUTES ACCEPTANCE OF THE TERMS OF THE LICENSES.

  • Page 9: Table Of Contents

    Table of Contents End-User License Information ... viii Introduction... 1 Installation ... 2 2.1 Unpacking ... 3 2.2 Connecting cables ... 4 2.3 IP Address Setting Configuration... 5 2.3.1 IP setting configuration: ... 5 2.3.2 Static IP configuration: ... 6 2.3.3 Content Server configuration ...
  • Page 10 Appendices... 95 Appendix 1 – LED panel menu structure ... 96 Appendix 2 – Compatibility ... 97 Appendix 3 – Troubleshooting guide ... 99 Appendix 4 - Example XML File... 101 Appendix 5 – TANDBERG Content Server port assignment... 103...

  • Page 11: Introduction

    1 Introduction The TANDBERG Content Server is the latest addition to the TANDBERG product range which provides users with a quick and easy way to record video meetings and view them live or on- demand from their computers. Features at a glance:...

  • Page 12: Installation

    2 Installation Precautions: Never install communication wiring during a lightning storm. Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations. Never touch uninstalled communication wires or terminals unless the communication line has been disconnected at the network interface.

  • Page 13: Unpacking

    The Content Server comes with rubber feet for standalone installation and brackets for mounting in standard 19” racks. Before starting the rack mounting please make sure the TANDBERG Content Server is placed securely on a hard flat surface. 1. Disconnect the AC power cable.

  • Page 14: Connecting Cables

    TANDBERG Content Server User Manual 4. Insert the Content Server into a 19” rack, and secure with screws in the front (four screws). 2.2 Connecting cables LAN cable Connect a LAN cable from the ‘LAN 1’ connector on the Content Server to your network. The LAN 2, 3 and 4’...

  • Page 15: Ip Address Setting Configuration

    2.3 IP Address Setting Configuration The Content Server requires the IP Address Settings to be configured before it can be used. IP Address Configuration can be made using the LCD Panel. The default IP Address configuration is DHCP. It is recommended that administrators change the configuration to a Static IP address once the server is in production.

  • Page 16: Static Ip Configuration

    You can access the Content Server to register to a gatekeeper and enter H.323 services. 1. Start a Web browser and enter the IP-address of the Content Server. 2. When prompted for login, enter the username administrator and password TANDBERG.

  • Page 17: User Configuration

    Password tool to change your administrative password. 2.3.4 User configuration The TANDBERG Content Server can be added to an existing domain to take advantage of Active Directory integration. If you add the Content Server to an existing domain, you need to define a separate security policy for the server, otherwise the existing security policies may prevent the server from functioning correctly.

  • Page 18: Quicktime Installation

    2.3.5 QuickTime installation NOTE: Read this section only if you require calls to be recorded and streamed in the ® QuickTime format. If you will be recording calls in two formats only - Windows Media and Real Media, you do NOT need to install QuickTime on the server. QuickTime can be installed and enabled on the Content Server at any time, so you can defer this installation until (and if) it is required.
  • Page 19 Line 1 or Codec Support section for Archiving Lines 2-5). Remember to click the Save button to confirm the changes. 13. Attach Recording and Streaming Templates with QuickTime outputs to Lines 1-5 to take advantage of the QuickTime output functionality and record your content for on demand QuickTime playback.

  • Page 20: General Use

    3 General Use TANDBERG Content Server The Content Server will always be turned on and be available to record conference calls. The unit itself should not be available to users at anytime. If the system does not respond: Check the LCD panel to determine if the unit is switched on and ‘live’.

  • Page 21: How To Restart The Content Server

    3.1.1 How to restart the Content Server 1. Press Enter to display the Main Menu screen. 2. From the Main Menu screen, use the Up or Down arrow to select Commands. 3. Press Enter to confirm your selection. 4. From the Commands menu, use the Up or Down arrow to select Restart and press Enter.

  • Page 22: How To Restore The Content Server To Factory Settings

    3.2.1 How to restore the Content Server to factory settings 1. Press Enter to display the Main Menu screen. 2. From the Main Menu screen, use the Up or Down arrow to select Commands. 3. Press Enter to confirm your selection. 4.

  • Page 23: Administrator Settings

    4 Administrator Settings To view the Administrator Settings, click the Log in button then enter your administration username and password. When you are successfully logged in, the screen will display the Welcome <username> message as displayed below, with menu items now available according to your login privileges. The administrator needs to review the Administrator Settings and configure the settings based on the requirements of the installation site.

  • Page 24: Site Settings

    4.1 Site Settings Administrators need to review configuration information in the Site Settings menu to ensure that the system is configured properly for their installation site. All changes made in the Site Settings page need to be confirmed by clicking the Save button at the top or bottom of the page.

  • Page 25: Content Server Properties

    Restart Service If the TANDBERG Content Server is not responding, restart the Service here. This will only affect calls that are currently live (that is, the calls will be ended and conferences will not be available...
  • Page 26 for on demand playback). Before restarting the Endpoint, check if there are live conferences in progress in the Live Conferences page or check the call status on the LCD panel of the unit. The Site Settings page will also display a warning if lines are in a call. If you click on the Restart Service button and lines are in a call, you will be asked to confirm if you want to go ahead with the Restart.

  • Page 27: Restart Service

    4.1.1.1 Restart Service If there are no live calls on the TANDBERG Content Server, clicking the Restart Service button will result in the following message being displayed. If the TANDBERG Content Service is recording calls at the time, the Site Setting interface will indicate this and all Site Settings will be disabled except for the Restart Service button.

  • Page 28: Gatekeeper

    4.1.2 Gatekeeper The Gatekeeper configuration menu contains the following settings: Gatekeeper Discovery IP Address Port Gatekeeper Gatekeeper Discovery configuration can be set to OFF, Discovery MANUAL or AUTO. OFF - The system will not use a gatekeeper for calls. MANUAL - The system will use a specific gatekeeper identified by Gatekeeper IP-address.

  • Page 29: Ports

    4.1.3 H.323 ports The H.323 ports configuration menu contains the following settings: Use static ports Use static ports ‘Use static ports’ is disabled by default. This means that the system will dynamically allocate which ports to use when opening a TCP/UDP connection.

  • Page 30: Site Codec Support

    4.1.4 Site Codec Support The Site Codec Support configuration menu contains the following settings: Windows Media Real Media QuickTime Windows Media and Real Media codecs are enabled by default. Administrators can disable individual codecs to suit their installation requirements. Disabling site codecs in this menu will affect all line settings.

  • Page 31: Line Settings

    The number of lines is equal to the number of concurrent video meetings which can be recorded by the TANDBERG Content Server and may differ between systems. Please refer to your purchase agreement for information on the number of lines that your system supports.

  • Page 32: Transcoding Line

    4.2.1 Transcoding Line The following Line Settings are available for the Transcoding Line: Transcoding Line Properties H.239 Capabilities Call Options Advertised Codecs Transcoding Codec Support Transcoding Templates...

  • Page 33: Transcoding Line Properties

    4.2.2 Transcoding Line Properties: H.323 ID The identity of the line number that can be used from an endpoint to dial the line. E.164 Alias The gatekeeper alias that can be used from an endpoint to dial the line. If a gatekeeper is present, it is possible to place IP-calls using “telephone-style”...

  • Page 34: Capabilities

    TANDBERG Content Server User Manual 4.2.3 H.239 Capabilities: The Transcoding Line H.239 Capabilities are enabled by default. If H.239 Dual Video output is not required, this capability can be disabled. Administrators can set the minimum and maximum resolutions for acceptable H.239 video input.

  • Page 35: Call Options

    128 to 2048 Kbps. This determines the range of available conference bandwidths when a user dials out from the TANDBERG Content Server. Maximum time This feature will automatically end both incoming and outgoing...

  • Page 36: Advertised Codecs

    4.2.5 Advertised Codecs The TANDBERG Content Server supports advertising of video and audio codecs as part of the capability set negotiation. The advertised video and audio codecs can be set for each line. Advertise video The administrator can enable advertising of video codecs for codecs each line by selecting the checkbox.

  • Page 37: Transcoding Codec Support

    4.2.6 Transcoding Codec Support The Transcoding Codec Support configuration menu contains the following options: Windows Media QuickTime Real Media Administrators can disable or enable individual codecs for each line to suit their installation requirements. NOTE: The Content Server will ship with QuickTime support turned off by default. Do not enable QuickTime in the Codec Support settings unless the latest version of QuickTime has been manually installed on the Content Server.

  • Page 38: Transcoding Templates

    4.2.7 Transcoding Templates The Template Options drop-down menu allows users to select a recording/streaming template to be used for the transcoding line. Only templates appropriate for the Line are displayed in the drop-down menu for that line. For example: Live streaming is only enabled for Real Media content if external streaming NOTE: servers are used (Helix or G2).
  • Page 39 The following factory recording/streaming templates for the Transcoding Line are shipped with the TANDBERG Content Server: Template name QuickTime 6 Default Template – QT6-Default.xml QuickTime 6 Low Bitrate Template – QT6-Low.xml Real Media 10 Default Template – RM10-Default.xml Real Media 10 High Bitrate Audio Streams - RM10- AudioHigh.xml...

  • Page 40: Archiving Line Properties

    4.2.8 Archiving Line Properties See Chapter 4.2.1: Transcoding Line Properties, for a detailed description of the line settings screen. 4.2.8.1 Codec Support Codec Support for Archiving Lines is limited to Windows Media and QuickTime formats only. Administrators can disable or enable individual codecs for each line to suit their installation requirements.
  • Page 41 (Lines 2-5). QuickTime content recorded with the Transcoding Line cannot be streamed live at all. The following factory recording/streaming templates for the Archiving Lines are shipped with the TANDBERG Content Server: Template name QuickTime MOV H323 Output – H323-MOV-default.xml QuickTime MOV H323 Dual Output (Still Image) –...

  • Page 42: User Management

    TANDBERG Content Server User Manual 4.3 User Management The User Management menu is used to authorize user privileges. The TANDBERG Content Server does not store user passwords. Administrators can add new users, change user privileges and delete users. Usernames added...

  • Page 43: Adding Users

    4.3.1 Adding Users Enter one user per line or leave a space between each valid username then click the “Add Users” button to add them to the database. If the users are to have Administrator Privileges, select the checkbox to the right of the field before clicking the Add Users button and they will be added as Administrators.

  • Page 44: Managing Users

    4.4.2 Managing Users An Administrator can add or remove Administrator Privileges or delete users from the database. 4.3.1.1 Deleting users To delete one or more users or administrators, select the check box to the left of their username and click the “Delete Selected” button. They will be removed from the database. Click the “All”...

  • Page 45: Template Editor

    4.4 Template Editor The contents of a template determine how output from a videoconference is handled by the TANDBERG Content Server to produce the desired outputs. Options to think about for creating templates to produce the output required: Is a transcoding or archiving line used?

  • Page 46: Template List

    TANDBERG Content Server User Manual 4.4.1 Template List...

  • Page 47: Existing Template

    4.4.2 Existing Template By clicking an existing template, the screen will look like this: Clicking on any of the Writers or Outputs on the left hand side of the screen will display the related information on the right hand side of the screen. 4.4.3 Editing an Existing Template Click the Edit button to make changes to the existing template.

  • Page 48: Editing A New Template Screen

    TANDBERG Content Server User Manual 4.4.4 Editing a New Template Screen When an existing template is edited, the right hand side of the screen will display the Information for the writer highlighted in orange on the left hand side of the screen.

  • Page 49: Serverpush Output Screen

    4.4.5 Serverpush Output Screen If you click on the writer (left hand side of screen) you will see the information on the right hand side of screen in Output and Writer Information The Server name is set to (local) and will be interpreted as IP that the Content Server is using. The Filename base must be the same as the last part of the Streaming path above.

  • Page 50: File Output Information

    TANDBERG Content Server User Manual 4.4.6 File Output Information Enter the Directory and Filename base for the live conferences in the Output Information part of the screen. For Windows Media, the Directory for files is E:/data/media For QuickTime and Real Media, the Directory for files is E:/data/www Append other folders to the Directory to store files created using this template in their own subdirectory.

  • Page 51: Creating A New Template

    4.4.7 Creating a New Template When you click on the “New Template” button from the Template Editor screen you will see a screen like this: Filename: Enter the name of this template. (e.g. WMV8-Default.xml) Job Description: Enter a meaningful description for this job. Templates are sorted in the interface by Job description.

  • Page 52: Windows Media

    4.4.7.2 Windows Media Up to three writers are permitted for a Windows Media template (this means that three outputs can be generated for this format). Each writer will have the following Information: Profile filename Select the right profile for the required type of output. Profiles determine the type of codec used for recording, the streaming bit rate, video framerate and video resolution.
  • Page 53 Choose Source: Extended (H.239) video if you want a video with an extended video stream from a H.239 presentation Picture in Check this box if you require a picture in picture layout for your output (otherwise the default layout is Picture out of Picture) picture PIP location Select the location of the Picture in Picture from the drop down...

  • Page 54: File Output

    4.4.7.3 File Output File Output information specifies where the file will be saved for on demand viewing. Directory E:/data/media is the default path if streamed off the Content Server Windows Media streaming server. Filename base Enter characters that will become the base of the filename. Spaces are allowed but no special characters are allowed.
  • Page 55 4.4.7.4 Server Push The Serverpush method, or pushing the live stream to the Windows Media streaming server is the default streaming option on the Content Server. For streaming, enter the following information: The server name of your external Windows Media streaming server or (local) if you are using the Content Server Windows Media streaming server.
  • Page 56 4.4.7.5 Network Network is used to add the network sink or server pull functionality to the Content Server. It can only be used for Windows Media in situations where you want the external server to request the stream. A network publishing point has to be created on the external Windows Media server to take advantage of this functionality.
  • Page 57 4.4.7.6 QuickTime Up to three writers are permitted for a QuickTime template (this means that three outputs are allowed to be generated for this format). The QuickTime format does not allow live streaming. File Output File Output information specifies where the file will be saved for on demand viewing. E:\data\www - the default directory for QuickTime content if streamed on-demand off the Content Server Windows Media streaming server.
  • Page 58 On a G2 server, the live streaming path should be rtsp://<servername>/broadcast foldername and the on-demand path should be rtsp://<servername>/<archivefoldername>. For on demand streaming, check Archive Enabled on the external server. In Writer Information on the TANDBERG Content Server you need to select Server Push Output as on-demand output.
  • Page 59 The path for on demand streaming off an external Darwin streaming server should be rtsp://<servername>/filename On demand streaming from the TANDBERG Content Server The directory for on demand streaming off the TANDBERG Content Server should be E:\data\www The path for on demand streaming off the TANDBERG Content Server should be:...

  • Page 60: Still Image

    4.4.7.8 Still Image Use this writer if you want to extract still images from the extended video (H.239) stream for low- bandwidth streaming. This writer can only be used in a template which specifies dual video. One writer only is supported. Still images of extended H.239 video are extracted at a specified interval: Specified interval recommended minimum 10sec Specified interval recommended maximum 60sec...
  • Page 61 Points then you must choose different Ports for each. NOTE: When selecting a port for the Network sink you should choose a number greater than 9000 as this will ensure you do not conflict with other port numbers used by the TANDBERG Content Server.
  • Page 62 TANDBERG Content Server User Manual The next steps are to create the multicast publishing point and the multicast announcement file. At this point the administrator should use the Remote Desktop Connection application to connect to the Content Server and the administrative pages of the Windows Media Services.
  • Page 63 The Encoder URL is the IP address of the Content Server followed by the port you selected in the template. E.g. http://127.0.0.1:9990 On completion of the Wizard choose to create a .nsc file.
  • Page 64 TANDBERG Content Server User Manual In the Multicast Announcement Wizard choose to create the “Multicast information file (.nsc) and announcement file (.asx)” If the call is already in progress when you run the announcement wizard you can choose to automatically retrieve the stream formats. If you are setting this up before the call starts then you...
  • Page 65 to be used in the multicast (note: you can use previously recorded conference movie files for this). Choose whether you want to enable logging or not for the multicast. Set the location of where the (.nsc) and (.asx) files will be created. This should be within the E:\data\www path.
  • Page 66 TANDBERG Content Server User Manual Specify the URL to the Multicast Information File. This should be of the form http://<Content Server IP>/data/Multicast.nsc where <Content Server IP> is the address of your Content Server. After choosing whether you want to add further meta-data and archive you have completed the announcement wizard.
  • Page 67 When you have done this setup once you do not need to repeat it for further calls unless you change any of the streaming parameters (such as bitrate or codecs etc). If you have to create further announcement files then retain your previous ones for use in other calls. NOTE: It is possible to create a .nsc file with multiple stream formats within it.

  • Page 68: Software Upgrade

    The Content Server software can easily be upgraded by adding option keys and installing release keys provided by authorized TANDBERG resellers or partners. After putting in the option or release key click on the Restart Service button to restart the Content Server for the software...

  • Page 69: Creating And Editing Content

    5 Creating and Editing Content The TANDBERG Content Server enables users with ‘Owner’ and ‘Administrator’ privileges to record video calls by dialing out from the web interface and to edit their recorded content. Owners and Administrators need to log in to the Content Server to create and edit their conferences.
  • Page 70 TANDBERG Content Server User Manual You will see a screen similar to this if you are a Conference Owner and have the ability to record calls and edit your recorded content. You will see a screen similar to this if you have administrative privileges.

  • Page 71: Creating Conferences

    5.1 Creating Conferences Click on the Create Conference text link in the menu bar. Enter the following details about the Conference: Title The name of the conference that participants will see Description Details about the conference to be displayed beneath the Title in the Conference list Keywords Enter any keywords that can be used when searching for the...
  • Page 72 Make a call Recording Type There are two recording types available - Record / Stream or Archive Record / Stream – If you select the Record/Stream radio button, your conference will be recorded on the Transcoding Line Archive – If you select the Archive radio button, your conference will be recorded on an Archiving Line.
  • Page 73 Call State Information The display will be updated with the following call information: Click the “End Call” button to finish the call. Calls can also be terminated from the remote end.

  • Page 74: Live View

    5.1.1 Live View Once the call has been made, the following screen will be displayed to the Owner of the conference. To view the path to your recorded content, you can click on the Show URL NOTE: List button to display the movie and slide URLs. When finished, click on the Hide URL List button.
  • Page 75 5.1.1.1 Watch Click to view the live conference. Click on the displayed bit rate to watch the live stream. Depending on the template used for the call, there may be one or multiple bit rates available, or none if the conference is not being streamed.
  • Page 76 TANDBERG Content Server User Manual 5.1.1.2 Email Click to send an email with the URL for users to view the Conference.

  • Page 77: Conference Views

    5.1.1.3 Conference Views While the call is live, the conference details will be displayed in the list of Live Conferences and users will be able to click on a link to view the live presentation. When the conference has completed, it will be listed with the recorded conferences...

  • Page 78: Editing Conferences

    TANDBERG Content Server User Manual 5.2 Editing Conferences Click on the Edit link to the right of the Conference name to edit its contents. Only Owners and Administrators can edit conferences. Owners can edit their own conferences. Administrators can edit all conferences.
  • Page 79 The following conference details can be edited: Title: The name of the conference that participants will see Description: Details about the conference to be displayed beneath the Title in the Conference list Keywords: Enter any keywords that can be used when searching for the conference Copyright: Enter any copyright information about the conference...

  • Page 80: Slide List

    TANDBERG Content Server User Manual 5.2.1 Slide List Conference owners can click on the Show Slide List button to display and edit the titles of the slides. This will display the slides for the conference. Change the names of the Slide Titles and click Save when they are correct.

  • Page 81: Media Url List

    5.2.2 Media URL List Administrators can click on the Show URL List button to display the URLs of the movies and the URL path to the presentation slides. This will display the URLs of any on demand movies and the slide path for graphics associated with this conference.

  • Page 82: Content Editor

    TANDBERG Content Server User Manual 5.2.3 Content Editor Click the Content Editor button to add slides, modify slides and position the slide index points in the presentation. You will see the following screen if you are editing a conference which does not have any slides.

  • Page 83: Uploading Slides

    5.2.4 Uploading Slides Click the Upload Slide button to add a graphic to your presentation. Formats You can upload graphics in the following formats: .JPEG, .GIF and .PNG Filesize The filesize of the graphic must not exceed 150 K. Dimensions The Content Editor will resize your graphic proportionally for display in the Content Viewer.
  • Page 84 TANDBERG Content Server User Manual To reorder the slide list, click and drag the slide you wish to change. The number to the left of the slide will change dynamically as you move it. not set means that the slide is yet not associated with a marker in the conference presentation.

  • Page 85: Deleting Slides

    5.2.5 Deleting Slides Click the DELETE button on the slide if you wish to remove it from the slide list. 5.2.6 Adding Markers Adding markers into the timeline is done by clicking above the video slider bar. This will enter a small inverted triangle to indicate a marker has been added.

  • Page 86: Removing Markers

    TANDBERG Content Server User Manual 5.2.7 Removing Markers Click, drag and drop the markers into the white space above to remove the marker from the timeline. This will not change the order of the slides but may drop the last slide off the list if the number of...

  • Page 87: Dialing In To The Content Server

    6 Dialing in to the Content Server Users can record their calls by dialing in to the Content Server from H.323 devices. Depending on the options of the Content Server, up to 5 lines can be used to record calls. Each of these lines will have its own unique H.323 ID or E.164 alias that users can dial (this feature requires a gatekeeper).
  • Page 88 TANDBERG Content Server User Manual If password protection is enabled, users will need to enter a password to view incoming calls live and on-demand. Administrators (and conference owners) can copy and paste the password for the conference from the Conference Edit page and email it to the users with the conference URL. The password...

  • Page 89: Scheduling A Call With Tms

    6.1 Scheduling a Call with TMS To schedule a call, go to the Book Meeting Room screen in TMS. Fill in the fields for the meeting room booking with: Conference Title Date of the booking Room to be used Start and End time of the meeting. To Record and Stream the Conference, select the ‘Record and Stream Conference’...

  • Page 90: Viewing Content

    TANDBERG Content Server User Manual 7 Viewing Content Users can access a list of available conferences and access the public conferences. They can also access password protected conferences if the administrator or owner has emailed them the password for the conference.

  • Page 91: Conference Test Page

    7.1.1 Conference Test Page Click on the Conference Test Page at the bottom right of the screen to check the ability of your screen, browser and plug in settings to view conferences. Example screen display To check the streaming movie in your browser, click View next to the Player you have installed.

  • Page 92: The Content Viewer

    7.1.2 The Content Viewer To access the content viewer, click on one of the displayed bit rates for the conference. The Content Window has three parts 1) The video display in the top left hand corner of the window 2) The public and private indexing underneath the video display 3) The presentation of slides or graphics, in the right hand side of the window.

  • Page 93: The Video Display

    7.1.3 The Video Display >> Bit-Rate: 384Kbytes Size: 320X240 The video can be displayed in a number of different sizes. The example shows three different bit-rates with their recommended sizes for the videos. >> 128Kbytes 240X180 56Kbytes 160X120...

  • Page 94: The Video Controls

    7.1.4 The Video Controls 7.1.4.1 The Slide Bar The Slide Bar shows: • the progress of the video downloading, • the position where the video is playing and • a controller you can move to any position in the video. There are two ways that the videos can be viewed.

  • Page 95: Play And Pause

    7.1.4.2 Play and Pause Click the play button and the presentation will play from the current position of the slider. If the video is playing, click the pause button to halt the video at its current position. 7.1.4.3 Audio The sound level controller is for muting and adjusting the volume of the video. Click on the MUTE button to toggle the volume on and off.
  • Page 96 TANDBERG Content Server User Manual 7.1.4.5 Bit rate: The number displayed beneath the Bit-rate e.g. 384K is the current download speed of the video that is displayed on the screen. To choose another speed, click the speed displayed and choose another one.

  • Page 97: Image Size

    7.1.4.6 Image size If you have selected a video download option that is not the largest size of 320 X 240 pixels, the video will be displayed inside the player and not fill up the window. >> >> 320X240 240X180 160X120 To increase the display size, click on as displayed.
  • Page 98 TANDBERG Content Server User Manual 7.1.4.7 Index The Content Viewer contains two indexes. The Index are the shared indexes for the presentation being played and the Bookmarks are the individual indexes for any user. Index: The items in the index can only be changed by the owner of the conference.

  • Page 99: Conference Views

    7.1.5 Conference Views Users of the system will see a view of the recorded conferences when they first enter the conference screen. They will be initially sorted by the Conference Date with the most recent conferences first. As the number of conferences increase, the screens will be displayed in groups of 10 with links to view the previous and next group as below.

  • Page 100: Sorting Conferences

    TANDBERG Content Server User Manual 7.1.5.1 Sorting Conferences To sort all the conferences in a different order, click the arrow of the pull-down menu as shown to display other sort options. Choose from the list.
  • Page 101 7.1.5.2 Searching for Conferences Conferences can be searched by Title, Description and Keywords. To search for a conference, enter the search criteria in the search field and click on the Search button. The conference list will show only those conferences that match your search criteria. Click the Clear button will return all the conferences in the list to you.
  • Page 102 TANDBERG Content Server User Manual 7.1.5.3 Conferences Views The three types of conference views are recorded, live and scheduled. Recorded Conferences These conferences were live but have been recorded and are now viewable at any time. To view one of the types of conferences, click on the “View Conferences” text link and choose from the list.

  • Page 103: Scheduled Conferences

    Scheduled Conferences Happen at a later date. There is no conference content to view but the title, description and scheduled date and time will be displayed. 7.1.5.4 Titles and Details By default, conferences will show their titles and description details. Click the “View Titles”...
  • Page 104 7.1.5.5 Access to a Recorded Conference Each recorded conference will have details displayed of the player type and the bit rates that can be viewed. Conferences may be available in a range of player formats: Windows Media Player QuickTime RealPlayer Your browser needs to be set-up correctly for you to view a conference using either player.

  • Page 105: Appendices

    8 Appendices Appendix 1 – LED panel menu structure Appendix 2 – Compatibility Appendix 3 – Troubleshooting guide Appendix 4 – Example XML File Appendix 5 – TANDBERG Content Server port assignment...

  • Page 106: Appendix 1 - Led Panel Menu Structure

    Appendix 1 – LED panel menu structure - Main Menu - IP Settings Commands - IP Settings - IP Assignment IP Address Subnet Mask Default Gateway - Commands - Restart Shutdown Restore Factory Select Type Address Type: DHCP <IP Assignment> Static IP Address: Edit Address...

  • Page 107: Appendix 2 - Compatibility

    Appendix 2 – Compatibility Platform 1. Check the platform, browser and browser version, then select the appropriate streaming format for content creation and playback as Browser version per the compatibility matrix below: Streaming content format Player version 2. Recommended player versions: 2.1.
  • Page 108 Mozilla and Firefox browsers require ActiveX control plugin to be installed to display the movies in Windows Media WMV and ASF formats. Download Active X control plugin from http://www.iol.ie/~locka/mozilla/plugin.htm#download ActiveX plugin are browser-version specific. If users download the wrong version of the plugin, this can break their browser. Platform Windows Browser version...

  • Page 109: Appendix 3 - Troubleshooting Guide

    Appendix 3 – Troubleshooting guide Dialing out from the Content Server interface - Create Conference Message Please enter an address for your call. Call State: PARTY_NOT_REGISTERED Call State: Not in call You cannot make a call on Line [x] as it is already in a call Call State: IN_CONFERENCE Content Library –...
  • Page 110 Site Settings Message The TANDBERG Content Server service is not responding, please restart the service remotely or via the appliance front panel. Solution The Server is not responding and has not for some reason restarted the service automatically. The administrator needs to restart the service via remote desktop or the LCD panel.

  • Page 111: Appendix 4 - Example Xml File

    Appendix 4 - Example XML File An example of a XML file for a Transcoding Line template which results in three formats at two bitrates each (six outputs). <job title="TCS Triple Play Default" readonly="true" job_description="TCS Default three format triple play"> <writer writer_codec="WindowsMedia"...
  • Page 112 audio_only="false"> <output type="file" </writer> <writer writer_codec="Real" on_demand_path="http://(local)/tcs/data" on_demand_output="file" source="normal" picture_in_picture="false" pip_location="topright" title="RealMedia Writer 384k" video_width="320" video_height="240" profile_filename="384k DSL or Cable.rpad" audio_only="false"> <output type="file" </writer> <writer writer_codec="Quicktime" profile_filename="QT6_56k.xml" audio_only="false" streaming_path="" on_demand_path="http://(local)/tcs/data" source="normal" title="QuickTime Writer" picture_in_picture="false" pip_location="topright"> <output type="file" </writer> <writer writer_codec="Quicktime" profile_filename="QT6_384k.xml"...

  • Page 113: Appendix 5 - Tandberg Content Server Port Assignment

    Appendix 5 – TANDBERG Content Server port assignment Ports used by the TANDBERG Content Server: Content Library and Viewer: Windows Admin Web Interface: Windows Media Server Web Admin: Windows Media Services: Internal XMLRPC communication to the Content Server H.323 client Video conferencing to H.323 endpoints:...

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